the few staff on hand were having to greet guests, provide laundry services, manage guests needs

there was coin operated laundry, free coffee, a good breakfast, and very friendly staff.

laundry machines cost 1

the laundry facilities were very good, which is important when staying for a week

i didn't use the business center but it looked adequate and so did the laundry room

give us a room located backyard noise all night , laundry

location is good for us--near family. bed was comfortable. laundry facilities appreciated.

room outside laundry so loud at times. beds could be more cozy

i was across from an ice machine, the guest laundry, which rattled and rattled, and a parking dog

next to elevator, ice machine and laundry

both the room and the private patio; lovely afternoon tea which was brought to the cottage via room service due

the front desk staff and parking attendants are more than helpful and friendly

we had room service ,few things missing from our breakfast we ordered but food was great .

we spent a lot of $$$ ie 2 rooms, spa services, dinner with pricey wine & not once was there any warmth from

impeccable service, wonderful dinner, breakfast and lunches

laptop couldnt connect to wifi

having a nice large suite for my husband and son, very spacious, glad there was a gym and washer/dryer

is off season so clearly there s no access to the outdoor pool

it was clean, spacious and well-equipped. the kitchen was more than adequate for cooking in.

size and roominess, great kitchen, great water pressure.

pebbles around the pool were tough on the tootsies

you arrive at the hotel lobby they have carts for the luggage which is very nice, also they have laundry facility

i didn't mind the pool and other things being across the street in the other resort

free wifi was awful

easy to find parking on the premises (we stayed there in early november)

outdoor heated pool and hot tub. also room had a spa tub view from room was beautiful.

free laundry right across the hall? incredible!

our room was above laundry so it was noisey at times!

there were free laundry facilities on my floor and activities and movies every day

great laundry room

and laundry from previous guest sat outside our door for hours

the service at the front desk and the restaurants was wonderful - the studio bar with its fireplace was cozy

great bar and restaurant

salon bar had a good vibe and kay was an excellent bartender

there are no coffee or tee at the room whereas we tried to have coffee at the restaurant s bar at 4pm, this

lovely social meeting room (lounge - bar room) at the front -- very welcoming, warm and attractive

lots of space, exceptionally comfy bed, basic kitchen, oversized tub in master bath and in unit laundry

parking is tight under the units but i guess this is to be expected being right on the water

easy in/out and parking

oh, and parents who let underage kids frolic in the hot tubs, but that is a parent issue, not a hotel issue

beautiful unit. easy check in and out. room was ready early. parking is a bonus!

plus they have a laundry room which really came in handy

room is very large and spacious, the kitchenette is well-equipped and comfortable, the laundry room is accessible

have been laundry or other room above ours so somewhat loud - no ceiling insulation blocking noises above us

provide wifi in the room

location of the hotel was excellent! room service was great as well.

the kids really enjoyed the stay

restaurant and bars within the hotel were great and the pool/gym nice and clean

this area is surrounded by all the rooms, and it’s not uncommon to hear kids at play 7am

bar not pub bar could have been open later

we didn t get a long time at the pool because it was swarmed with young kids till about 9-9:30

parking could be better

view and kitchen

parking could be difficult at times

parking is free

good parking facility

so nice to have the coffee upon arrival, maps and directions, laundry, and an amazing rooftop deck

location was very nice. fully equipped kitchen.

good things - big room - good location - kitchen equipment

bathroom and kitchen tile grout was filthy

location. quiet. kitchen. view.

good location for harbor views has laundry

locatio and pool is excellent

the pool was heated and the kids had a great time

my kids loved the indoor pool with great view of the harbor

early check in

location and great breakfast

have to come back in the warmer season to enjoy the upper deck, garden and of course the pool amenities that

the rooftop bar was closed due to weather but i bet it's happening on nice summer days - all staff members

rooms beautiful hotel delicious breakfast friendly staff excellent location great rooftop bar with a fab

rooms beautiful hotel delicious breakfast friendly staff excellent location great rooftop bar with a fab

not the spa like atmosphere as in the description

was very clean, updated, intimate, upscale, super high level of service, very pet friendly, great breakfast,

we had our pet with us and they had a dog bed and dog dishes waiting for her in the room

it lacks a pool or waterfront acces (both surpringly rare amenities in newport) it features a gym, on site

cost for our pet was high

that we couldn't stay a longer time. the parking was congested but at least there was parking.

location was great, very clean and quiet. private parking.

not expected, but there could have been a grab bar in the shower and next to the toilet( as the seat was low)

we had a problem with the wifi which was immediately addressed.

also love meeting the owner and our perfect breakfast on th porch

fun little candy bar was a nice surprise

good wifi

cockroaches, laundry facility

had previously called about having coined laundry which they responded

in a shopping plaza ,resturanrs walking distance a laundry in parking lot area not over price a table and chair

situated conveniently next to a laundry and shopping center

pet friendly, girl at the front desk was amazing. she was really nice.

the hallways were dark and dingy with dishes and laundry strewn in front of different rooms

the gym is tiny, has no windows, and is placed next to the laundry room

more towels and food service at the pool

room service was not present every day ,had to ask staff for couple of clean towels second day of

the pool was nice

clean. courteous staff. nice room. indoor pool and gym were fine.

kitchenette location beds are. very comfortable room was very clean and roomy wi-fi works well

were apparently 2 groups of kids staying that night

worked very well, we had the suite which has a large refrigerator, dishwasher, stove and kitchen supplies

kitchen set up was great. large shower. comfy bed.

early check in, helpful staff, great place,5minutes from the center of newport.

our room, the pool, the gym, and breakfast area were always very clean

the only things that i didn't like was being so far from the elevator and no game room for kids.

nice lobby free wifi complementary breakfast each check-in and check-out

breakfast was great

kids screaming hurt your ears and some could not stay in room

they upgraded our room for free and rooms were clean and breakfast was great!

given that the pool & gym were closed due to covid, the price should have been decreased

love the kitchenette

great breakfast

small towels in the pool.

also has laundry, a pool and a hot tub

to the fully equipped facilities like the large swimming pool, sauna, fitness center and even laundry and cool

we wore out the kids in the pool

this is good for families with pets and without pets

the room and pool

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

room was a good size and we liked having a kitchen

breakfast, pool, spa were great. our room was comfortable for 4 people and a pet

pool and gym closed. this was due to covid so it had nothing to do with the hotel.

pool, hot tub & gym all good

was very pleased to have laundry facilities self-serve on site

in proper room the 2nd was alot nicer then older building, under staffed halls were filled with laundry carts,

accommodated early check in and late check out for our kids to enjoy more pool time

accommodated early check in and late check out for our kids to enjoy more pool time

only how the pool was closed and a lot of bugs

would be more convenient to have a laundry unit in bld

old nasty rugs no signage when you come to the hotel poor front desk location you enter a hot laundry room area

paid the price that included pool, laundry, gym

clean convenient affordable, and has a pool and even laundry

everything except the laundry options.

breakfast was sufficient, liked that they had a guest laundry since we where on a longer trip

long line of folks waiting to do laundry into all hours of the night

were great- there is a shuttle to newport, a great restaurant, indoor pool, laundry facilities and an outdoor

the pool, fitness center and guest laundry are not open for use

shuttle service to downtown newport was excellent

machine by our room ,broken, laundry broken,, no bathroom fans that worked, no garbage bags in trash cans

we ve used this hotel many times for the past 30 years since my kids were little

my kids couldn t sleep on night one because of the loud guests yelling and screaming and police

the parking was good.

love how the gym was open during covid- may 2021

laundry bags

my kids came home itching from bedbugs

all clean in plenty parking space

traveling with two little kids, we appreciate having the bedroom separated from the living room, the clean

indoor pool is very small and our kids refused to get into it although we purposely booked a hotel that has a

there was a large portion of the room taken up with empty space by what appears to have been a laundry room in

it was all nice, very comfortable, and the gym was good, good selection of breakfast foods too.

wifi was very unstable was my only complaint

swimming pool was warm and not to crowded

large bed , clean bathroom plus hot-tub ,blow dryer ,microwave ,refrigerator, large tv, wifi ,ac iron and ironing

laundry facilities would be nice in the main building

had own laundry on premises

pool was clean

cleanliness, comfort, location, cable, wifi, hot shower.

property well kept, and a hot breakfast

local great bus transportation shopping and laundry facilities across the street

easy to get to. access to shopping public transportation laundry

laundry machines available for a fee

very spacious , great parking, great for shopping general stuff

pool was great for the kids, however small, but our kids did not care, they enjoyed it very much

laundry could be cleaners

and having laundry facilities was so helpful

the staff was rude and impatient. there was a gross raw meat smell coming from the laundry room.

there is also a laundry room and they give free tide packets

nice inn. close to nearby shops and restaurants. good laundry facility.

the kids were unable to spend more than five minutes in it

they laid out rose petals i had sent along with heart lights on the bed so i could surprise my husband on our

we had a suite with a living room and kitchen area

couch had stains on it, kitchen table not cleaned.

lovely friendly staff. very comfortable bed. breakfast was good too.

laundry not delivered to room and some items lost

00 bill for the laundry room and had to walk to the cvs, the laundry room has no air or fan

we used the pool, laundry, ate breakfast and also used the printer

the only thing that happened was we decided to use the laundry facility and we used the coin machine to purchase

entrance and exit from hotel parking lot not easy to navigate. also all rooms are pet friendly.

on site swimming pool and residents laundry room

the first night i ended up washing the pillow cases myself in the guest laundry room

flush was extremely loud, water pressure was off, paint was chipping in pool area, but there were signs of

pool was closed for 2 days and was told it would be open the next day and was not my child asked

parking. beds without mattress protectors.