hand towel rag hocker filthy/rusty, stained ironing bowl, no screen on bathroom window/rusty, & laundry washing

non-smoking rooms smelled like smoke. room was filthy.

the parking was right in front of the room and the location was nice

pool would be nice

there wifi wasn't working and they didn't tell you

laundry room only had one washer and one dryer.

parking!

king bed was comfortable in the parking was free

room was the perfect size for my family of 5 (2 adults & 3 kids)

gym out of order

no telling how to get to room or wifi instructions

the speed to check in and the friendly with the pet.

and very friendly to our pet as well the location for us was perfect as our daughter

heat worked well and wifi was quick

the receptionist was friendly. separate building for smoking & non smoking rooms

was next to laundry room it was going all night

we almost had to switch rooms as 11:30 pm because no one had a key to laundry

laundry did not work

smell of smoke, dirty, breakfast sucked, laundry facility was not in use due to construction

laundry room was a disappointment - should be a sign to empty out dryer lint basket

laundry room filthy with broken equipment

they have laundry facilities available, good breakfast and free parking

is very pleasant and accommodating place is clean and staff are helpful love the on site laundry facilities

then there was a laundry room that did not have a coin dispenser so we had to go to the front desk to get

the staff was helpful and we appreciated being able to do laundry

on the tables in the common rooms there was what i hope fresh laundry that was being folded and sorted i guess

offer a pool, that happened to be salt water chlorine pool, very relaxing after long drive

staff was very kind and the pool was open and cleaned after each session

the staff was very friendly and helpful through out the trip and the prices for the snack stand, room service

know there is a $75 pet fee but i was confused about the other $75 i was charged upon check in ($150 total)

great experience. clean room, great hospitality, and very good breakfast.

pool area was full of unregistered guest drinking and having a kids party so we basically got bullied back up

loved everything but were bummed we couldn t use the pool

was in a quiet location no traffic noise, very clean and well kept, breakfast was very good with a lot of options

everything else was nice, the kitchen in the room is a little outdated though

they received soap and i asked for 1) pool was ice cold, switch broken on whirlpool no change for laundry self

the carpet is terrible, even in the hallways, especially near the laundry/housekeeping

i also like the fact that they had a laundry room

laundry-closed

barely any amenities, no tea in the room, no tissues, no plastic laundry bag, no garbage pail in the bathroom

would have like for the bar to have stayed open later.

the food at the bar was great and the staff was friendly

view and atmosphere in bar and on deck and lounge is relaxing

the property is pet friendly - our

bed was wonderful, but the dinner i had in the bar was outstanding.

not have laundry service

check in staff were very helpful and twice went out of their way to help me (with laundry

the gym was clean and not crowded. the complimentary breakfast had a variety of items.

gym room

professional, clean, clean, clean, nice breakfast options, very accommodating shuttle service, location,

needed to do my laundry they have laundry room and it was down for 2 day then i ask for late check out and the

new, clean, quiet, good parking. laundry area large and clean.

timing as something happened and there was no hot water or laundry services and we had booked this place for

cleanliness and laundry facility.

too lazy to even wash dishes, or pick up their laundry

and the hotel offers no laundry service

location, walking distance to the mall and 10 minute drive to the casino

the first night there was no wifi in the hotel and the second night there was no tv service

my kids coughed the whole time we were there, thought they were getting sick but now that we're home

families at the hotel were allowed to let their kids run wild they were even in the bar

the guest laundry was good and a bonus for travellers but was an extra cost.

no dry cleaning/ laundry bag provided

property has laundry facility on site which is a big plus for long stay traveler

the amenities were top-notch, including high-speed wi-fi, a smart tv, laundry facilities, and a sleek, functional

location is great. love the breakfast and the size of the room

wifi was pretty bad

tons and tons of parking

very loud & disrespectful, kids & their chaperones alike

was perfect, kids loved the pool, room was neat and clean, we needed extra towels and the staff brought them to

they have no food service or room service at this time that some people may find to be a problem however i felt

location and laundry facilities.

and there is coin operated laundry on each floor but the staff had no way of providing quarters to use them

only drawback was the somewhat moody laundry machine

the room had a very bad smell like dirty gym socks

no room service was the only downside but they do have a bistro.

laundry room is too small and only one laundry in the big hotel

the drying machine in the laundry was not as clean as expected.

i appreciated the laundry room

complementary breakfast; staff was helpful; large shower

the room was clean and the staff was great. my kids and i enjoyed staying there.

handy laundry facilities (extra charge) and good sized gym with peloton bike

efficient laundry room

also, they have a laundry room but the machines there do not work well, the washing machine does not spin cycle

room; great view of the river; fresh berries and vegan options at breakfast; air conditioning in gym; free

good location downtown, great suite with full kitchen.

laundry service available but no soap for purchase

great size room & bed, comfortable, good facilities on site (guest laundry, lounge, gym).

laundry services apple pay not operating, difficult to find change for machines

laundry facilities doesn't include free detergent or fabric softener. hampton inn does.

to come and go; staff always said hi; easy to do laundry (i was on a long trip); room was very comfortable and

at 2 pm knocked on the door but no one answered, so she decided to leave the clean towels in a laundry bag

sheets stained, smell of the laundry area near my room

then when inquiring about the laundry they said they had it took me 5 front desk members to find someone that

i had free breakfast included however i was charged

for room , room service, valet oh no valet even though it says it does

too many people hanging out in the lobby laundry room was trashed pet hair everywhere

like that every room is like a suite with a kitchenette

i was surprised by the pets but it did not affect my sleep or my opinion of this hotel

chair in the room looked like a pet had been eating, or clawing it

the drawer face was missing in the kitchenette & i found a brand new pack of cigs on top of the cabinets

the laundry facility very seriously needs an attendant

the front desk has difficulty keeping a supply of laundry detergent. they always seem to be out.

it was very clean and modern. staff is very friendly. had a laundry room for convenience

laundry had someone s hair all over it included in the towels.

there were plenty of washer and dryers in the laundry room

hotel had a pool, exercise room and laundry for guest use

at checkout time, and they could ve gave me a later checkout so i could ve used the pool, the laundry, which

extremely comfortable. good facilities (pool, laundry). breakfast included.

and the laundry machine was noisy all night as our room was across from it

was very good,the pool was very nice could use a little more staff at the check in desk courtesy laundry was

staff near laundry room was much more welcoming and informative

a laundry room was on the same hallway with payment by coin or credit card

has a laundry room, vending machine and location is close to shopping and restaurants

advertised wifi, but we were never able to connect

breakfast, good proximity to shopping in seekonk and to providence/brownu, pet friendly, great parking

shower curtain needs laundry or changing

like cigarettes so bad my clothes inside my bag weeped the stench after i left and had to hit laundry mat to

our room was right next to the laundry room so it was a bit noisy from that and staff one morning

the only downfall was room 148 is right next to the laundry room and they were so loud so early

clean and quiet, love the pool

breakfast, laundry facilities

early check in

the pool was wonderful clean and an added bonus for my grandaughtet

pet friendly, great location and breakfast! the pool was amazing.

comfortable rooms, inside pool and they have an inside ice cream machine water and coffee in lobby 24 hours

laundry with 24h access, big parking near hotel enter/exit

i liked having a bath tub extra towels and laundry

was not clean, was not safe, was not sanitary, staff was rude, not enough laundry for showers or pillows for

comfort , laundry,fast room service

even the laundry rooms were bad

did have a laundry room

have to sweep and clean up the stairwell that goes from the laundry room to the side of the building

has all the basic stuff, ice, laundry, e

the laundry facility was down for some time

coming off the internet that didn't work,the tv that kept freezing up on us, the dirty rooms and laundry room

the patio, elevator and laundry room could use some sprucing up.

breakfast was awesome as

the bed was extremely comfortable and breakfast was actually pretty good considering that they were

breakfast good-staff excellent, went out if their way to help with shuttles

kids was jumping in the hot in and all

was a market place available for drinks, snacks, and laundry items

on site laundry was great

don't give a room next to the laundry area.

we used guest laundry facility

overall customer service was horrible and cleanliness was horrible room service never came to clean are

laundry room was dirty

liked the free parking

plenty of parking, good wifi, full cable channels, good food at the attached restaurant

waffle toppings, hard boiled eggs we were there for a cheer competition and we made sure our kids were always

the wifi was excellent

and coffee in the morning or for on the go grab an apple a cup of coffee and hit the road on site laundry is

laundry could be cleaners

super friendly staff, laundry on site, and great space.

and having laundry facilities was so helpful

nice inn. close to nearby shops and restaurants. good laundry facility.

00 bill for the laundry room and had to walk to the cvs, the laundry room has no air or fan

the only thing that happened was we decided to use the laundry facility and we used the coin machine to purchase

laundry not delivered to room and some items lost

we used the pool, laundry, ate breakfast and also used the printer

the floor in the pool room was extremely slippery.

the first night i ended up washing the pillow cases myself in the guest laundry room

on site swimming pool and residents laundry room

wifi signal is extremely weak.

later pool hours

free breakfast, parking. nice indoor pool, and, workout facilities.

everything very clean pool was great and the employees very nice and freindly

i like everything from the room to the pool and amazing breakfast staff were super nice

the kids lived the pool, the breakfast was awesome, something for everyone

the rooms smelled clean and the pool area and lobby were exceptionally kept

clean pool clean room nice staff

i didn't make use of the gym/laundry facilities but appreciated they were readily available 24/7

pool was down for maintenance the whole 4 days we were there and a big reason for booking was it

breakfast was amazing

missed the breakfast buffet but it was understandable due to covid.

well we slept in so we didn't eat breakfast but the room was super clean and really great

a welcome plus was the guest laundry

location near laundry on first floor was not the best

fridge and microwave in our room, on-site laundry and all areas were very clean!

updated and new. no pet fee!

room, comfortable bed, wifi and the excellent large eating area with a fantastic food selection

good breakfast guest laundry swimming pool indoor surrounding trees with lovely birdsongs

we walked away and tried it on the pool door - it worked

it was convenient--parking was easy and free

breakfast buffet great.pool and gym now open.

the strong clorine smell at the pool.

good breakfast. like the bagels, eggs and sausage patties. close to providence downtown.

the complimentary breakfast was delicious, from scrambled eggs, sausage, fresh waffles, cereal, yogurt, juice

unfortunately i didn't get to enjoy the pool but heard it was very nice

the breakfast wasn t all that great

time there was quiet - no screaming kids, barking dogs, late hour visitors

it seems like many truckers and people visiting to work in the area use this location as i saw laundry facilities

they had my items in trash bins, stuffed in laundry bin, and on the bottom of their cart

laundry on site also

they also had laundry machines on the 2nd floor so we didn't have to go find a laundromat

friendly professional staff, good standard hot/cold options breakfast, good coffee/juice, laundry facilities,

i had good wifi to work in the morning

so polite, room was clean and pool was

we searched for a hotel with a pool and hot tub since we had no kids this weekend

still offered pool services as long as you made reservations hour at a time they also had a nice fire pit out

hotel desk staff very helpful. bistro bar staff were helpful.

pool was closed and we had specifically went there for the pool

above me run around all night and morning from 11pm throughout the night till 6am , and they had kids jumping

breakfast food were not very good

noisy kids in the next room and almost out of everything at breakfast

the room was huge, the lobby was really nice and clean, parking was perfect

cleanliness ,breakfast & location

the attentive staff. the managed time in the pool . and of course the well upkept facility.

place was lovely - clean, great rooms, small pool - perfect for young kids, nice breakfast

they had variety of options for breakfast (sausage on biscuit sandwich, scones, make your own waffle, etc), we

even the covid safe breakfasts to go were better than average

beds were comfortable and easily accessible laundry facilities, inexpensive for what it advertised as offered

and spa were not available and we were not notified prior to check-in

very clean. and the breakfast was delicious..

pool and hot tub was very relaxing

very large parking lot

it could really also use a laundry area truthfully

wifi and cable/tv worked well

there were two extension cords running across the parking lot to the area that looked like a make shift picnic

clear about pet prices, had cameras everywhere watching your every move

free wifi and ac

everything and esp they had laundry equipment for the guests!!

maybe the location of the room, side view, and it was close to the electrical room and laundry.

the staff were really nice the breakfast was good and the pool was great

we were informed right away that the pool was not in service due to covid restrictions and we were told that

good location and a wonderful breakfast selection

have to be 1 of the only hotels in the area that you can get a smoking room

parking was in front of our room.

hotel could hear people above us, shades did not completely close, so light from parking lot shone into

i liked that they offered a smoking room and it was clean and comfy

suite, tried to push queen room on me, finally got room smelled like smoke even tho it was non smoking disgustingly

gym was good

my kids walked around in there socks and they were so nasty before they went to

the staff was great. i like the free breakfast and parking.

room and i didn't like how far everything was from hotel and not too much water there besides the gym

breakfast is always good

i was happy with the indoor heated pool, wi fi and laundry room

laundry area

loud kids in the pool

gym, the pool, the staff, how clean it is, the little things right there that help so much

loud kids in the pool

easy to get to. access to shopping public transportation laundry

laundry machines available for a fee

local great bus transportation shopping and laundry facilities across the street

were not interested in a view, but view was only front or back parking lots

cable connection was terrible and didn't offer wifi

machine by our room ,broken, laundry broken,, no bathroom fans that worked, no garbage bags in trash cans

clean , excellent facilities,pool ,courtyard , lobby , and rooms , we re great

didn't use the pool or gym, and did not stay for breakfast that was not included but limited in variety

great for the kids, friendly staff

pool hot tub comfy beds and bedding very cozy to have a table the tucks away for convenience

had own laundry on premises

laundry facilities would be nice in the main building

location was good. open spacious parking

staff very friendly.room and breakfast both excellent.

the staff was very helpful when i could not get on wifi, even coming into the parking lot to check the signal

there was a large portion of the room taken up with empty space by what appears to have been a laundry room in

pool and whirlpool and free breakfast

this is the only hotel that i have ever stayed at that did not allow us a late check out, not even 30 minutes

the room was dirty and a little run down. the wifi did not work either

the value of the room and breakfast

laundry bags

my kids came home itching from bedbugs

breakfast was better than expected

parking was free and

breakfast had a lot of options for kids and adults

may i suggest having laundry soap dispenser to purchase or just some for purchase in hotel store

the coffee all day and the breakfast on the mornings and laundry facilities.

very clean. easy parking arrangements.

the bed was super comfortable and they had a great breakfast. it was also very clean.

front desk employees extra clean rooms and great location plenty of parking i would recommend to anyone to stay

is off season so clearly there s no access to the outdoor pool

size and roominess, great kitchen, great water pressure.

pebbles around the pool were tough on the tootsies

it was clean, spacious and well-equipped. the kitchen was more than adequate for cooking in.

give us a room located backyard noise all night , laundry

location is good for us--near family. bed was comfortable. laundry facilities appreciated.

next to elevator, ice machine and laundry

room outside laundry so loud at times. beds could be more cozy

i was across from an ice machine, the guest laundry, which rattled and rattled, and a parking dog

laptop couldnt connect to wifi

having a nice large suite for my husband and son, very spacious, glad there was a gym and washer/dryer

the indoor pool was chilly but other than that there really wasn't anything we didn't like.

the bed was super comfy and the kitchen was a nice size. breakfast was great and many choices.

pool was had a lot of chemicals

on-site parking

all suites. great staff. pet friendly ($-- fee covered our 3 nights). excellent breakfast.

to the fully equipped facilities like the large swimming pool, sauna, fitness center and even laundry and cool

also has laundry, a pool and a hot tub

they need weights in their small gym room.

the gym area was very small, although it contained two elipticals and two bikes.

& accommodating, the lobby was beautiful and perfect for relaxing & getting away from the kids for a little

my kids enjoyed the pool

was fairly quiet in the rooms and comfortable but there was a family with young kids that checked in for two

the only things that i didn't like was being so far from the elevator and no game room for kids.

our room, the pool, the gym, and breakfast area were always very clean

the breakfast had a nice selection of items on rotation and the breakfast area had ample seat

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

pool, hot tub & gym all good

gym, pool and hot tub perfect

pool and gym closed. this was due to covid so it had nothing to do with the hotel.

nothing everything was awesome. i guess breakfast could be bettter.

recommend not buying g food from the bar in the hotel it was disgusting

the breakfast was good, the pool was great

the hotel was clean and beautifully decorated for the holiday, with a nice little bar area where people hung

wish the pool were bigger and there was a hot tub

it was clean, comfortable, staff was nice and breakfast the next morning was very good with a variety to choose

early check in, helpful staff, great place,5minutes from the center of newport.

there was a small bag of dirty laundry left from the last guest

there is no laundry facilities so pack extra

it would be helpful if there was laundry facilities as well as breakfast a little cheaper

room smell musty, stains everywhere on floor.. wifi didn t work. 0-10

the pool was a relaxing fit

the pool, fitness center and guest laundry are not open for use

breakfast was sufficient, liked that they had a guest laundry since we where on a longer trip

were great- there is a shuttle to newport, a great restaurant, indoor pool, laundry facilities and an outdoor

long line of folks waiting to do laundry into all hours of the night

no gym or pool available

also they have laundry on property

price is good, clean rooms, laundry on site

i even did my laundry there

about the area and willing to help with ordering in or local entertainment venues they provided laundry facilities

available laundry quiet room