i didn't make use of the gym/laundry facilities but appreciated they were readily available 24/7

only complaint is that the pool was out of service all 3 days

not really a convenient thing for a double queen with a kitchen

be a traffic light at the entrance because it is almost impossible to get to and from the parking lot

the breakfast food was awful.

a welcome plus was the guest laundry

location near laundry on first floor was not the best

fridge and microwave in our room, on-site laundry and all areas were very clean!

rooms clean pool was a plus

the breakfast lady was so sweet and friendly.

good breakfast guest laundry swimming pool indoor surrounding trees with lovely birdsongs

easy parking

the swimming pool

most comfortable bed in a hotel i ve been in breakfast was good staff was great

good breakfast guest laundry swimming pool indoor surrounding trees with lovely birdsongs

was difficult to get help from the staff, and breakfast was gone and not refilled before we got to eat

hot breakfast.

maybe that they have a pool, but didn't even see or use it.

the pool is broken, and when asked, they have no intention of fixing it

parking lot was huge - plenty of room for parking a trailer (if needed)

i wish i had brought a swimsuit, as most hotel pools are still closed

and our car was sideswiped by a guest in the parking lot but the courtesy shuttle conveniently blocks the parking

located without the higher prices and parking charges of downtown providence

still offered pool services as long as you made reservations hour at a time they also had a nice fire pit out

wifi was down the entire time

above me run around all night and morning from 11pm throughout the night till 6am , and they had kids jumping

everything! the room, the breakfast and the staff were great!

loved everything here from staff to the pool/gym , breakfast was amazing.

we got upgraded to a two room suite with two bathrooms, with breakfast included

noisy kids in the next room and almost out of everything at breakfast

i was happy with the indoor heated pool, wi fi and laundry room

laundry area

i had to walk away and my children have to seen and hear it and the fact that it was 180 and my kids didn t

there is also a nice little diner right in the parking lot, good food and service

the wifi was spotty in the room but closer to the main desk all was well.

too many people hanging out in the lobby laundry room was trashed pet hair everywhere

eat breakfast so i can't really rate it

too many people hanging out in the lobby laundry room was trashed pet hair everywhere

the location was good from the convention centre and a lot of parking

did not use the breakfast

laundry room was dirty

very friendly staff, very good breakfast, very clean

my kids love the pool nice place to kick back

breakfast was quick and simple and perfect for a quick bite to eat!

wifi was good and made surfing the net enjoyable

then when inquiring about the laundry they said they had it took me 5 front desk members to find someone that

at 2 pm knocked on the door but no one answered, so she decided to leave the clean towels in a laundry bag

sheets stained, smell of the laundry area near my room

night staff did not know much information about when the bar and restaurant stopped serving food

no breakfast! kids peeing in pool, that sucked!

and the hotel offers no laundry service

wifi access is poor, i tried to upgrade my service and was not able to get the access i needed

due to covid pool closed didn’t know that in advance and kids disappointed

a bit outdated and the double beds were really small, hard to even fit two (tween) kids in

wifi, no tv and was not told hotel was under construction

the amenities were top-notch, including high-speed wi-fi, a smart tv, laundry facilities, and a sleek, functional

the guest laundry was good and a bonus for travellers but was an extra cost.

no dry cleaning/ laundry bag provided

property has laundry facility on site which is a big plus for long stay traveler

breakfast and were nice.

location and laundry facilities.

only drawback was the somewhat moody laundry machine

and there is coin operated laundry on each floor but the staff had no way of providing quarters to use them

nice that there is a bar and food available but loads of great restaurants nearby as

amenities of having a lounge/starbucks and breakfast spot all in one was great for me and my husband as we have

efficient laundry room

also, they have a laundry room but the machines there do not work well, the washing machine does not spin cycle

handy laundry facilities (extra charge) and good sized gym with peloton bike

breakfast was good and tasty

very large rooms and very safe. nice breakfast.

i appreciated the laundry room

the drying machine in the laundry was not as clean as expected.

laundry room is too small and only one laundry in the big hotel

complementary breakfast; staff was helpful; large shower

it's advertised as having a full kitchen in the room. there is not...

laundry facilities doesn't include free detergent or fabric softener. hampton inn does.

great size room & bed, comfortable, good facilities on site (guest laundry, lounge, gym).

onsite guest laundry, very convenient

laundry services apple pay not operating, difficult to find change for machines

best if they used unscented laundry detergent

everything and esp they had laundry equipment for the guests!!

maybe the location of the room, side view, and it was close to the electrical room and laundry.

the staff were really nice the breakfast was good and the pool was great

quiet, clean, friendly staff, pet friendly is convenient

it was clean and we had two good breakfast days

property was very well maintained with the parking lot being very well lit at night

quiet, smoking, movie theatre

parking was in front of our room.

hotel could hear people above us, shades did not completely close, so light from parking lot shone into

everything was clean and comfortable wifi and tv good a/c worked

just that pool closed for refurbishment

my kids walked around in there socks and they were so nasty before they went to

i had 222 and 219 for my kids, and room 219 had better memory foam beds compared to room 222

parking lots unusually configured. had to do some maneuvering to exit at times...

breakfast was ok, shower gel would have been nice

hand towel rag hocker filthy/rusty, stained ironing bowl, no screen on bathroom window/rusty, & laundry washing

i wish i had breakfast

non-smoking rooms smelled like smoke. room was filthy.

had a parking next to my room door, had a microwave and a refrigerator

small, dirty towels,parking

the laundry facility was down for some time

has all the basic stuff, ice, laundry, e

did have a laundry room

coming off the internet that didn't work,the tv that kept freezing up on us, the dirty rooms and laundry room

hotel is clean with great amenities for traveling such as laundry facilities

kitchen. laundry. cable. staff are friendly and hoapitable.

the front desk has difficulty keeping a supply of laundry detergent. they always seem to be out.

laundry machines need attention

the laundry facility very seriously needs an attendant

it was very clean and modern. staff is very friendly. had a laundry room for convenience

laundry room only had one washer and one dryer.

my kids really wanted to swim

the gym, and pool closed

i appreciated that the gym reopened the next day

you have a kitchen there

the speed to check in and the friendly with the pet.

a 2 queen, non-smoking room, received a 2 full size room in a building that smelled of cigarettes, weed, and

great wifi and tv channel section. morning crew at the front desk better than afternoon crew.

pet policy

pet friendly, clean and fairly comfortable. the staff was very friendly.

laundry did not work

they said laundry service was behind so we had no towels for our entire stay

smell of smoke, dirty, breakfast sucked, laundry facility was not in use due to construction

we almost had to switch rooms as 11:30 pm because no one had a key to laundry

also, the laundry dryer didn't seem to work well as our clothes were still damp after a whole hour of drying

was not clean, was not safe, was not sanitary, staff was rude, not enough laundry for showers or pillows for

comfort , laundry,fast room service

laundry with 24h access, big parking near hotel enter/exit

i liked having a bath tub extra towels and laundry

even the laundry rooms were bad

a fridge, a microwave, a spotless kitchen area complete with plates, glasses, and utensils, a dishwasher, a

the breakfast selection could have been better.

clean, comfortable. nice kitchen area

clean and spacious rooms, good breakfast and amenities.

the gym equipment is decent. there is fresh fruit for breakfast. but that's about it.

everything was great. room was clean and ready for us; morning breakfast was great and fresh.

friendly staff, eco-friendly personal care products, spacious comfy room and truly pet friendly

i had a clean, comfortable room with fridge, microwave and decent free wifi

hotel allows pets in all rooms per the clerk at the front desk

free parking, breakfast and gym

breakfast, laundry facilities

room we were in had an oddly gym sock smell to it

only wish there was an indoor pool that it was fine

wifi kept cutting off even when we were moving about on the premises

always very clean, the staff are always friendly, and a great breakfast with lots of options

a laundry room was on the same hallway with payment by coin or credit card

has a laundry room, vending machine and location is close to shopping and restaurants

staff near laundry room was much more welcoming and informative

says its pet friendly, but it charges an additional $50/night which isnt on site

tv nor phone service and breakfast wasn't provided nor did they have a open gym when it said there would be one

hotel had a pool, exercise room and laundry for guest use

extremely comfortable. good facilities (pool, laundry). breakfast included.

and the laundry machine was noisy all night as our room was across from it

at checkout time, and they could ve gave me a later checkout so i could ve used the pool, the laundry, which

was very good,the pool was very nice could use a little more staff at the check in desk courtesy laundry was

shower curtain needs laundry or changing

like cigarettes so bad my clothes inside my bag weeped the stench after i left and had to hit laundry mat to

our room was right next to the laundry room so it was a bit noisy from that and staff one morning

the only downfall was room 148 is right next to the laundry room and they were so loud so early

beds were so comfortable and the parking by the rooms were convenient

needed to do my laundry they have laundry room and it was down for 2 day then i ask for late check out and the

timing as something happened and there was no hot water or laundry services and we had booked this place for

the bed was nice not worn out or sinking in the center. laundry & vending area.

cleanliness and laundry facility.

new, clean, quiet, good parking. laundry area large and clean.

clean and quiet - laundry

on-site laundry was nice too

dryers in the laundry room are in poor condition

bar was closed when we stayed there - only opened three days a week

booked this room in december to spend the night there for the kids to go swimming on april vacation

weak wifi signal

wifi as subpar as well in terms of speeds

off space a bit tight but overall a very cool space, decent gym, quiet comfortable rooms

*also love that it's pet

wifi , was locked out of room for an hour standing outside room

laundry room filthy with broken equipment

is very pleasant and accommodating place is clean and staff are helpful love the on site laundry facilities

they have laundry facilities available, good breakfast and free parking

the staff was helpful and we appreciated being able to do laundry

then there was a laundry room that did not have a coin dispenser so we had to go to the front desk to get

the coffee all day and the breakfast on the mornings and laundry facilities.

may i suggest having laundry soap dispenser to purchase or just some for purchase in hotel store

the bed was super comfortable and they had a great breakfast. it was also very clean.

very clean. easy parking arrangements.

hotel was recently remodeled amazing breakfast

on the tables in the common rooms there was what i hope fresh laundry that was being folded and sorted i guess

staff was very kind and the pool was open and cleaned after each session

restaurant attached to hotel that has room service

baseball team. kids running up and down the hallway all night.

the staff was very friendly and helpful through out the trip and the prices for the snack stand, room service

that the pool and hot tub were not working . didn't know til we got there. very disappointing

had to pay to park and the pet fee was $25 more than it said on the website

loved everything but were bummed we couldn t use the pool

pool area was full of unregistered guest drinking and having a kids party so we basically got bullied back up

but the staff and service are what sets this place apart from other wonderful bed and breakfast

i liked the hotel it had everything, breakfast, laundry room, microwave, it was great!

barely any amenities, no tea in the room, no tissues, no plastic laundry bag, no garbage pail in the bathroom

i also like the fact that they had a laundry room

they received soap and i asked for 1) pool was ice cold, switch broken on whirlpool no change for laundry self

the carpet is terrible, even in the hallways, especially near the laundry/housekeeping

check in staff were very helpful and twice went out of their way to help me (with laundry

not have laundry service

shuttle service

availability of shuttle to airport and full breakfast buffet

availability of shuttle to airport and full breakfast buffet

the pool area was great with the heat and the breakfast was

breakfast and location excellent.

extremely clean. comfortable and a nice kitchen suite for convenience.

great gym, friendly staff

i love this place to get away and relax it's so nice and quiet and the breakfast is awesome!

well equipped gym

pool, restaurants, soaking whirlpool tub, free breakfast buffet

liked the gym but i do wish it was much bigger, but it won t stop me from going to your hotel again

room service food was yummy

breakfast was excellent too

new england breakfast cereal, juice, very good coffee, variety of breads and rolls ,hot egg casserole, bacon

richiard was very nice and made a good breakfast. it was very romantic

welcome, traditional old americans style, extremely yummy breakfast, home feeling

martha made a delicious breakfast

comfy, amazing breakfast!

great pool, great treadmill, great breakfast

i didn't like that i couldn't get wifi. didnt like tbe hours for the restaurant.

was not aware that there was limited room service until i got there

the beds and pillows are amazing, the pool and bar are next level

bar was understaffed

we used guest laundry facility

on site laundry was great

was a market place available for drinks, snacks, and laundry items

don't give a room next to the laundry area.

parking lot was very dark

the patio, elevator and laundry room could use some sprucing up.

pool was closed for renovations and i wasn't aware, so my kids and i couldn't enjoy to the 100%

the kids from the party overpowered the hot tub & pool which made it unenjoyable for other

kids was jumping in the hot in and all

liked the room, helpfulness of the staff and the pool hours.

elevator and laundry out of order

friendly staff and very clean. nice guest laundry.

laundry and elevator out of service

to be an extended stay hotel as there seemed to be people that were living there and doing their laundry, also

ice machine - laundry facilities out of order - elevator out of order

also i appreciated having the laundry facilities, however you have to pay the dryer three times to get dry

clean, quiet location, good tv channels and laundry

i needed to do laundry

of a laundry were massive, big rooms, friendly staff and located easily for the gillette

wifi didn t work most of the time

price was high for no coffee, breakfast, and pool

the hotel bar was really nice too

pool opened late in the season

there were four unsupervised kids, and a dog, which kept us up after 1 o’clock in the morning

the breakfast was very good

housekeeper let we just needing bedspreads , she said she would make the beds and take the dirty laundry

clean room, friendly helpful staff, good breakfast

there wasn t much parking

there is a small and good gym

the pool room was warm and water felt so comfortable , gym room had great work out equipment and they even had

good self-service laundry

i wish cleaning staff was more bilingual. rooms with kitchenettes should have large trash cans .

i love having a separate living room and kitchen.

pool with fire pit was wonderful.

crowded breakfast area. one card key did not work after a few staff attempts to activate it.

there is also a laundry room and they give free tide packets

and coffee in the morning or for on the go grab an apple a cup of coffee and hit the road on site laundry is

overheard a family having problems obtaining change to do laundry

the staff was rude and impatient. there was a gross raw meat smell coming from the laundry room.

laundry could be cleaners

breakfast was very basic and nothing got my attention

breakfast area was kept well stocked and very clean and tidy and the staff were very friendly and

breakfast included hot and cold items

clean, comfortable, quiet, great staff especially the breakfast lady and house keeping

wifi was non existent in my room, although good in the hallway outside, i had to purchase an

the only thing that happened was we decided to use the laundry facility and we used the coin machine to purchase

laundry not delivered to room and some items lost

we used the pool, laundry, ate breakfast and also used the printer

00 bill for the laundry room and had to walk to the cvs, the laundry room has no air or fan

easy access to major highway and near amenities. excellent parking space.

on site swimming pool and residents laundry room

the first night i ended up washing the pillow cases myself in the guest laundry room

breakfast was not good

the kids enjoyed it tremendously

the pool stayed closed the entire time we were there.

i could hear the ice machine, the laundry machine and people talking in the hallway all the way from the bed

kids running in hallway

snow removal and an excessive number of electric vehicle charging stations made finding a parking spot difficult

breakfast was yummy. great selection. convenient location. enjoyed the variety from day to day.

plenty of parking spaces

was told twice by the front desk that each of the four floors had a guest laundry room

we were pleasantly surprised the pool was open and that was a nice activity after spending a long day in the

clean rooms, nice pool/hot tub, delicious breakfast, excellent staff!!

pool and hot tub was a huge win

that it was pet friendly

would have liked to see a plastic bag for laundry and a sanitary bag for the ice bucket

room wasn't cleaned well food on floor, found dirty laundry in closet

they had an indoor pool and hot tub, a laundry room, a cooking grill

nice courtyard and pool for kids. great location.

bed was comfortable. right off the highway. pet friendly.

on site laundry

an award for being professional and kind with clearly some kind of sports tournament of young kids running wild

we could also hear kids yelling and running in the morning

no room service

indoor hotel pool was freezing

the bathroom door didn t really close. the hotel bar closed at 10pm way too early

sitting area in middle and bar to immediate left

pool was way too smalll

abandoned bar right near the main entrance was sad

loud fans at lobby bar unnecessary

wifi was adequate

that i could have a smoking room.

was all scratched up, kitchen was filthy, refrigerator and freezer had a strong odor

understand i picked one smoking and one none smoking but the bed sheets had burnt holes in them the none smoking

the room was clean, wifi was great, and all appliances worked