well maintained, pet friendly, location, laundry, friendly and helpful staff.

we enjoyed the pool and had a great breakfast

the breakfast was hot and great loved the oatmeal section and the toppings for the

i didn't want to stay downtown and have to pay for parking so i ventured to hampton inn and suites not expecting

the desk clerk said no room due to no reservation even though the parking lot was empty

and mold in washing machine i was about to wash my clothes and there is a horrible oder in the laundry room and

laundry only on main floor.

the continental breakfast was great as well

wish you would have a hot tub in the pool area

breakfast was always full and offered a variety of hot food items

extremely friendly and helpful, hotel very accommodating has laundry facilities, computer in lobby for guests,

good location and helpful staff. comfortable beds. laundry available

breakfast was excellent

stayed above us in room 320 was very rowdy, running, stomping (kids

really nice hotel with a great gym.

laundry was also convenient

i like the kitchen was located in my room

the beds were very comfortable and we had our own little kitchen area!

helped us with our pet needs during our cross country travel and schedules

big room, very clean, good size gym, and lovely swimming pool

i also didn't like that the hotel bar is still not open because of covid

very good location, very close to to a supermarket. plenty of parking

and have to pay extra for parking i will definitely stay here again i overslept and missed the breakfast so i

main lobby bar area was extremely noisy until past midnight and then was busy and early for breakfast

fitness room was very nice with new machines

breakfast was amazing - compliments to rick!!!

breakfast was good. bed was comfortable. parking was convenient.

the breakfast was so delicious

breakfast was fabulous and owners were extremely generous and hospitable

the owners are super nice and helpful, and you're given various choices for breakfast, individually prepared

free parking laundry in same building

laundry is in hotel cross the street - inconvenient

breakfast was great; front desk was helpful

love the free shuttle and ambassador bar and food

the kids loved waffles for breakfast

no laundry bag

great and accommodating staff. wonderful gym!

took a bit of effort to get housekeeping, but i assume it was because a pet was involved

also they don't have a daily room service cleaning

the breakfast was delicious and had a great variety of food to choose from

laundry facilities not on our floor

large clean room. friendly staff. shuttle service to summer fest was appreciated.

room was great clean and comfortable also happy hour in the bar was fun

well maintained and great staff. shuttle service is great!

we did not see a room service menu. not sure if that is available.

the laundry facility had only half the machines operable

coin laundry and price.

laundry room was nice.

loved having in facility laundry for our stay

the partial kitchen

you can tell they have great smoke cleaners, the amount of smoke encountered in the casino is still noticeable

poor ventilation in casino

laundry facility did not work

line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer

the wifi signal was poor and they don't give you but one towel.

for shuttle and was hung up on twice

we got the place bc it was 'pet friendly' but when we got there they added extra charges and deposits and

to the couple sleeping in the laundry room

laundry

couple sleeping in the laundry room on the 2nd floor and the guy with a a dog sleeping in the stairway

close to a bus stop. pool was nice. laundry facility worked good. breakfast was good.

the place is near to all attractions and the breakfast was good too

eggs and bacon at breakfast did not seem as though they were real.

if the swimming pool was open

awesome experience and early check in provided after a long road trip.

free hot breakfast downstairs a bonus

loved having a small kitchen when traveling with children

laundry facility is convenient

do the grab and go breakfast but keep in mind this hotel does not have a kitchen so no ordering room service

i also liked the kitchenette in the room

bar closed too earlier & no room service available for alcohol after 8 on a sunday evening!

the kitchenette makes it possible for me to just hunker in and relax

hade to pay for wifi, breakfast, and parking

it would have been nice to have room service after 10 pm for beverages, light food, etc.

room service from the bar and grill until i was denied room service and asked to leave.

the staff in the hotel, bar and restaurant were very friendly and helpful

the bathroom is a little tiny. the gym could use a little room ventilation.

a typical hotel of the chain. good guest laundry. not so clean.

really loved that you had a laundry room for us to use

also - if you provide a laundry that only has the option for quarters, then you should have a large number of

the hotel offered a great continental breakfast with a fun do it yourself waffle machine my kids loved

my kids started coughing and my eyes were burning

nice atmosphere safe parking safe environment very friendly staff

friendly staff, great room, very nice breakfast.

hotel with a generous happy hour and free breakfast

breakfastt

huge and very nice, the pool was good and the sauna worked

there was dirty laundry left from the previous renters

hotel was not willing to do anything about it as their laundry is handled off site

no self laundry machines

have welcome mini golden doodle dogs that you can pet in the lobby

there was pet hair on the chairs as well

warmly welcomed me on the freezing friday evening and also helped me with some quarters for the laundry machine

lovely gym/laundry room and breakfast

the hotel has a nice laundry room

it was clean, the staff was welcoming. the breakfast was decent and the location was perfect.

the bar area was nice and staff was very helpful.

atrium area, the hot tub was available, pool was heated, room was clean, and the price was right

i enjoyed the pool.

pool area was not open

pool and gym closed at 9 pm.

pool atrium is very nice. workout room nice. staff very nice. location convenient.

dirty microwave and laundry area

and last time staying there the room wasn t cleaned right didn t get any sleep do to kids running up

the parking lot was full both friday and saturday when i came back in the evening

and last time staying there … the room wasn’t cleaned right didn’t get any sleep do to kids running up

parking lot could be fixed up and attended to, but most important of all, get some new flags

the pool was on the colder side but everything was clean and comfortable/

the other disappointment was the length of the pool

all right in the parking lot

well, the pet fee of $75 ,was a bit high as we left the room in perfect clean order

loved how clean the lobby, rooms, bathrooms, pool area

asked for change for laundry, just said no, didn t even check for us

i think the space could ve been used more spaciously with more machines and the laundry room was nice to

the gym was weak

good location. good breakfast and walking distance to restaurants, parks etc.

no pool for kids

guest laundry services available

rooms that are pet friendly

we like the location, rooms and staff. it s our second time staying here. we loved the gym

kids enjoyed the pool and the spacious room

wish there were a free continental breakfast, but i knew that when booking the room

breakfast had a great grab & go selection. comfy beds, quiet hotel.

hotel, l had some family with me from canada, and they love the hotel, they only think it was the breakfast,

the breakfast was really tasty. the room was spacious and the t.v. was outstanding.

great fitness area

staff were super friendly. breakfast included in the stay was awesome! room was nice.

), the rooms shouldn't smell like funky, old laundry with hints of urine hidden by carpet shampoo

the smell of the bedding was too strong. they must use a very strong product for laundry.

large bag of trash sat on one side of room door and a large pile of laundry on other

stripped and made my own bed, had to bring my dirty laundry/garbage

loud construction outside. no laundry or room service.

tried to do a load of laundry, they have no change machines and the dryer didn't work and ate a quarter, bed

friendly service, hotel has onsite laundry room, onsite restaurant

a long and convoluted walk from room to reception, a guest laundry with equipment that has seen better days,

i couldn't see the car from my room. no parking spots all around the building

parking extremely clean

pool & hot tub were closed my entire stay. no guest laundry facilities.

there was no laundry service or washing machine available

breakfast was not available

good breakfast

we had a small wait when we checked in, the front desk lady offered a free snack for our kids while we waited

(no cups, no glasses, no bags in trash cans, no ice bucket, no laundry bags, when i called front desk to ask

the walls are thin. laundry is to expensive they had no breakfast..

asked for housekeeping for towels, they never came dirty laundry in the halls we will never ever go back here

the access to doing laundry was a nice extra!

the lobby of the hotel is beautiful and the bar in the lobby looks very inviting

on-site gym and laundry facilities were great, as was the breakfast buffet

pull out couch accommodated our kids well

room was really spacious with a really good kitchen area

was extra clean, rooms are huge with fully equipped kitchen

free breakfast, and full kitchens in the room.

wifi was down for brief periods sometimes

super pet friendly

the gym was fine

my fiance and i have 3 kids so once a month we will go stay at a hotel to get away

the staff, the wxyz bar , the room, the view, the beds. such an amazing night

great location. good breakfast. free laundry facility. very helpful staff

the hotel doesn't have a pool, but they do have a splash pad to entertain the kids, but the water was freezing

the staff was very helpful and the complimentary happy hour and breakfast were a nice bonus

the kitchen staff was attentive, and the breakfast was delicious

nice to have a little kitchen, but we didn t use it

i was given a pet friendly room with no view

we went to the hotel for a 1 day vacation from our dogs & kids

kids loved the pool table in the lobby

rooftop bar was beautiful and cozy

coffee maker in room, asked for hot water and a cup for tea and room service brought me a plug in hot water

comfortable room i find gym , laundry. good breakfast and dinner staff really friendly

the pool, laundry facilities, workout room, restaurant area, and bar were all gorgeous

we really enjoyed the breakfast, kickback, pool, gym and laundry facilities were a bonus,

includes laundry and gym which was really nice

laundry available 24/7 with coins

it had a guest laundry and was well located to river walk and 3rd ward

laundry machines

room service

and front desk doesnt mention that you can go to gold's gym and

the staff was great and the food at the bar was very good

all the amenities are free, except the only one i actually used: you have to pay to do your laundry

staff was wonderful and helpful, breakfast was fine, there is a laundry facility (and fitness room and swimming

i liked the decor in the lobby area, the pool was nice, i like that you have 24hr fitness and laundry facilities

the pool water was comfortable in the pool room was very warm so you didn t freeze during the winter

bar wasn't open bc of staffing/ covid but we brought our own

i booked this hotel because it said guest laundry

no laundry soap or dryer sheets.

the building and facility is quite new, staff are friendly. however the guest laundry is dirty.

entering our room we had to kick a pile of dirty laundry out of the way (still there the next morning) and the

laundry machines broken breakfast items were empty

the fitness room was very small

guests, couldn t give directions to places two blocks away( didn t know streets) nighttime bar staff rude

wish the bar stayed open past midnight on a saturday night

bar closed 15 minutes early sat night, rudely sending customers away

the hotel bar has bartenders that don't know how to mix drinks. ugh.

over charging for laundry it s says pay $3 but you have to pay $8

the breakfast was a plus, considering we had 5 people in our group.

seemed like a breakfast

at night i had problems with the wifi, i called the front desk and the guy couldn't fix it, so i couldn't work

the hotel was very clean and comfortable but i did have trouble logging into wifi so i had to use my cellphone

too many kids being over served and causing chaos

no whirl pool

while you re there, be sure to grab a drink in the lobby bar and then head to the rooftop terrace for a

the bed was very comfortable and the fireplace in the room made the room more cozy

amount of noise later in the night, but we were on the 6th floor near the rooftop bar access

ease of check-in (could pay ahead of time and use the keypads for entry), as well as the on-site laundry and

was often laundry stacked up all over kitchen in the afternoon so i didn t feel welcome or like i had

no breakfast no tea in our room no robe no laundry soap could use a comphy reading chair or 2

the self-service laundry and huge refrigerator are very helpful

when i bumbled with the wifi (user error), i was able to call for immediate, patient, and kind help

they had an amazing gym!!! great bar too.

the staff in the bar were really great as was the restaurant and the food was amazing

hotel restaurant and bar was exceptional

didn t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place

they had an amazing gym!!! great bar too.

their laundry dispenser was out of order, my remote for my tv was broken

laundry area is clean, useable, $2 per wash or dry

the laundry area is excellent: brightly lit, uses quarters, works perfectly, kept clean

glad they had shuttle service to airport

kids were little

also our room was as the end of the hall near the back door which allows access to the garage and laundry

kitchen, nice room design, cozy patio, great food at restaurant, coin laundry super convenient

it was great to have a full size kitchen in the room and laundry in the basement

kitchen, laundry, location, restaurant

for long stays i need a laundry, so i used the laundry here several times

staff at the bar were not very friendly and very inattentive.

how small the pool was

small pool that opens late.

pool is curiously small

were kids outside playing (by our window) until 1am we complained and nothing was done

i got there i was so pleased the rooms were nice pool and the laundry room was a great amenity

too noisy- laundry ran all night

only complaint is that i registered at night for a 5:30am shuttle, and when i came downstairs at 5:28, the

very comfortable and asset to the airport. appreciate the shuttle as well.

everything was great to me the kids loved it too!

the laundry area was very nice and clean

laundry 2$ bucks wash n dry

the laundry is convenient

the pool wasn't warm enough.

pool area could use some attention

loved the kitchen set up in the room. was nice to have places to store things.

spa smell in the hallway was noxious.

front desk woman at check in was not friendly or helpful there was a gas fireplace in the suite but no one knew

the kitchen in the room is pretty outdated, the ac is extremely loud.

we each (two of us) had wonderful 90 minute massages at the spa which looks spiffy and welcoming and is attended

the pool was outside and not indoors

loved the kitchen and room style it has a homey touch to it

the rooms and kitchen

breakfast=excellent

clean, good area, friendly staff, great breakfast

fast wireless wifi

more options for cold cereal at breakfast.

$3.16 expensive for small bag of chips keys didn't work good and pool was ice cold

the wifi didn t work good

the breakfast area was very clean and well-stocked

limited breakfast offering

very good breakfast.

is was clean. staff was great. breakfast was good.

room was very clean....breakfast was ready with plenty of seats

breakfast ended at 9. i sleep.a bit late.

indoor pool

small, but well equipped gym

i wish we were in town longer so we could enjoy the pool and cozy atmosphere longer.

breakfast was fine

the breakfast was very good, and the facilities were excellent (pool, work-out room)

like dog urine and the air conditioner was broken and the hotel had a horrible smell like dirty laundry, the

laundry area was dirty, and the dryer was not working, which i found out after i had washed one

clean comfortable and quiet. nice pool and jacuzzi too!

i was told a straight up lie ,and my kids had nothing to do

pet accommodating

the room was next to the laundry room and seemed a bit warm

smelled pot each time we walked passed the laundry room

we didn't get to use it, but the pool area was very nice

great spot. great breakfast. very friendly staff.

no towels 2nd day the fob with dead battery room service to make bed and provide towels unacceptable

placed in a second room above the laundry so it was hard to sleep

room locationguest laundry

is a very nice hotel that offers a shuttle to the airport

breakfast was basic

more breakfast choices.

pool,hot tub, location,breakfast, quiet, clean,

breakfast was quite good

the pool was clean and a nice size

ample free parking and wifi

just be consistent. good breakfast as well.

the lobby, pool, gym, and laundry facilities are clean and sparkling

love the fact that there was a laundry facilities.

the food at the bar was tasty and reasonable

breakfast climbing their boiled,they served canadian bacon and called that turkey bacon lots of kids running

no spa tub

we couldn't get extra towels because a manager took home the key to laundry room

guest laundry coin operated available

the continental breakfast has been replaced with limited sack breakfasts, and there is no pool/hot tub

breakfast had a little bit of everything

convenient to the airport with free 24-hour shuttle. helpful staff. clean rooms.

the breakfast was good. the staff was pleasant.

very nice simple hotel with a great pool and breakfast.

staff is not friendly and breakfast is horrible

had a pool but the fitness room was right above the pool so it was kinda damp in like a moldy air so i wouldn

not enough parking.

dumpster in the main parking lot was filled with used room furniture and construction material

the second time i ve stayed there both times i went to have drink at the bar and both times they were out of

room service was suppose to be until 11pm & our first night we it was storming so we didn't want to

why would bar close at 11 on new years

the closing of the pool and gym

as i was trying to request a new tissue box but end up doing myself explored as found a employer laundry room

the laundry in the pool area was overflowing with dirty towels and there weren't clean ones available

no laundry room.

liked that they were pet friendly but wish i didn't have to pay $50 for both my dogs who weighed 10ibs together

heard kids all night i get it it was new years but they were loud and also i didn’t like the fact i had

helpful, wasn t given any info on anything about the hotel like breakfast hours, where pool and fitness center

location.....breakfast

flight was delayed, it was a last minute need to stay the night and they made it so easy, free shuttle service

location and rooms plus is pet friendly.!! ud83dude4cud83cudffd

excellent breakfast. nice pool and hot tub. nice fitness room. fresh coffee at front all day.

laundry room without machine that gives quarters and the front desk will not give change, as it is

the provided towels were sparse and i had to exchange my own with the laundry room, there was no housekeeping

housekeepers laundry people and the people at the front desk.

not having a microwave or fridge in room, laundry room

went back towards room and saw laundry door open and grabbed some cleaning supplies and liners

i did use the laundry facilities and they were in some need of maintenance

d be charged for each towel and my deposit was held and i spent 5 hours at the facility while the laundry was

i am a business man and was really in a bind with no wifi

guests above us was loud the whole weekend kids was running around all night until 2am

missed breakfast (which starts at 7) due to an early flight, it would've been nice to have some coffee and

whatever laundry soap they use was really strong smelling

size of my room, the parking was in front of my room

clean , plenty of parking , walking distance to restaurants , friendly staff , affordable,

didn't like the laminate floors (which i later realized was because it was a pet friendly hotel)

parking

no laundry facilities or s microwave

breakfast should be like every other hotel, without a breakfast coupon

wasnt thrilled anything the best about this hotel other than the food and bar was probably the

the breakfast was even great

looking forward to it and i could not afford to buy them more then 2 fruit cups from the snack bar because they

we were across from the laundry room and it was a bit loud

and laundry was 24/7

loved the small kitchen area between the rooms and having two tv w a lil one was super

very nice inside, fantastic pool, breakfast area, and gym

the breakfast was good. the bed was extremely comfortable. loved the pillows too.

the elevator was in full working condition and the laundry being free was a well needed plus being that i have

clean, staff were very responsive, shuttle to airport, can do laundry on site, great bathroom supplies

it s nice having laundry on premise

kitchenette & free laundry. closer to many places.

another bonus is that the laundry is free

to all stores very nice setting inside building everything is right there inside building laundry garbage and

could have used a laundry bag.

loved kitchen and laundry

people were smoking in their rooms (some half-leaning out the window, as seen from front parking lot) and

this hotel is very clean and nice has full kitchen and everything you could need

they had great amenities such as laundry room, pool and gym

second, the laundry facilities, while on location, did not vent the dryer properly so it took too long to dry

it has a pool and a laundry room for guests

great room. lots of space. great furniture. breakfast was good.

staff was friendly, clean room, nice pool area, great for kids (the kids we saw in the pool were having a blast

friendly staff, nice pool and hot tub. good location to the airport & restaurants

it really scared my kids and my wife

beautiful property, immaculate facilities, great breakfast

breakfast ever in a hotel

the pool was actually warm

was great, very friendly, place was so clean, so nice, free laundry, had everything and more that was needed

gym, free laundry, kit in room,freindly staff

i never do laundry but my newborn had a couple accidents, so the complimentary washer and dryer was a huge

the pool and free laundry as well as the comfy beds!!

the laundry room was really free

the guy at the front desk told us the pool was closed but a few minutes later we saw kids swimming in the pool

clean, newer hotel, my kids really enjoyed the pool and my husband and i enjoyed the spa jacuzzi

great, fast, reliable shuttle service!!!!

clean, comfortable, pool and restaurant, close

bar was open late and they served food till 1am

the pool and laundry were being repaired so i wasn t able to use

wifi air conditioning fan in the bathroom and iron didn t work

the breakfast and no bar!it should have a bar and breakfast should be improved.

small bar in the lobby

the pool area was clean and dry with enough towels for drying off

didn t work didn t have wipes to sanitize after gym use wasn t a variety of food for us that doesn t

gym hasn't been open for awhile

have a pool which i feel could be a bit cleaner, there was growing mold on one of the tables

lots of parking

the staff even watched the parking lot i seen a vechile with people sitting in the lot by my vechile and a

no plastic bag to put dirty laundry in

we enjoyed having a nightcap in the bar when we got back in the evening

front of property could use some cleaning up of cigarette butts and trash in the parking lot.

from the cafe is excellent and the bar service is friendly and quick

people and kids running through the hallways screaming until midnight

was next to the laundry room and it was to noice couldn't sleep well, lock the door when work late at

for help with wifi, no one was there then i saw the front desk lady folding the towels in the laundry room

staff was great and the rooms were nice and large. applebee's across the parking lot was nice.

staff & pet friendly

handicapped parking spaces are not up to code