for help with wifi, no one was there then i saw the front desk lady folding the towels in the laundry room

was next to the laundry room and it was to noice couldn't sleep well, lock the door when work late at

wifi was slow, tv guide dad to understand

feel like they should have rooms where no pets is allowed cause my husband has allergya

parking was crowded

we did not need a kitchen but it was very nice

shuttle wasn t wheelchair accessible

great property on the outskirts of milwaukee good facilities and the kids found the gym the best on the trip so

it was impossible for my kids to wash their hands without me helping

breakfast was delicious

second, the laundry facilities, while on location, did not vent the dryer properly so it took too long to dry

it has a pool and a laundry room for guests

they had great amenities such as laundry room, pool and gym

not every place takes into account kids when guest book two rooms

also parking was awful

excellent early morning service including shuttle driver.

i had to catch the 3 am shuttle this morning and she had placed out breakfast items at that hour for our

it meet my expectations. location friendly staff very nice shuttle personnel .good breakfast

location of breakfast was ideal. food was okay. the waffles were a huge hit!!

the shuttle to the airport goes every half hour so that did work out well when we returned at midnight

it s nice having laundry on premise

clean, staff were very responsive, shuttle to airport, can do laundry on site, great bathroom supplies

the elevator was in full working condition and the laundry being free was a well needed plus being that i have

another bonus is that the laundry is free

kitchenette & free laundry. closer to many places.

we were across from the laundry room and it was a bit loud

and laundry was 24/7

think a pet relief area with some bags and disposal can would help pet parents.

was a great place i have been at this hotel a few time clean, friendly people, good breakfast, a few free drinks

great shallow pool for kids. excellent hot breakfast. nice staff

no laundry facilities or s microwave

not a single place in the shower for a bar of soap or bottle of shampoo to sit, so you had to put everything

the buffet breakfast, while not free, was excellent and moderately priced

swimming pool area need update and yoga room need to be reopen store need more sandwiches

of its location (close to airport and some shopping), the airport shuttle, and long-term parking make this

whatever laundry soap they use was really strong smelling

have been a little more parking area

no pet fees, close to airport

easy hwy access and pet friendly

wifi is not

we didn't really need the kitchenette because it was a one night stay

beds were a bit too firm for me. small pool, but perfect for kids to play in.

little village with a park and restaurants in walking distance and a meijer also right across the parking lot

the free breakfast was delicious an the hallways still had that new scent smell.

pool broke entire stay

i did use the laundry facilities and they were in some need of maintenance

d be charged for each towel and my deposit was held and i spent 5 hours at the facility while the laundry was

the room perfectly meets our requirements and is spacious, particularly with the inclusion of a kitchen, allowing

they also provided an excellent breakfast

the little kitchen was amazing bonus

not having a microwave or fridge in room, laundry room

the provided towels were sparse and i had to exchange my own with the laundry room, there was no housekeeping

housekeepers laundry people and the people at the front desk.

laundry room without machine that gives quarters and the front desk will not give change, as it is

went back towards room and saw laundry door open and grabbed some cleaning supplies and liners

the wifi was terrible

a shuttle to the american family field would be nice and a working hot tub

i like the pool, the comfortable beds and the hot tub.

plenty of long term parking for our vacation and shuttle was quick

left prior to breakfast but they made up a travel bag with an apple , nutri bar water,etc

no laundry room.

as i was trying to request a new tissue box but end up doing myself explored as found a employer laundry room

the laundry in the pool area was overflowing with dirty towels and there weren't clean ones available

location and breakfast.

the breakfast dont have much variety but wasn't bad at all.

it was clean, had a restaurant, wifi and breakfast. staff was pleasant and helpful.

carpets could use cleaning

no room service

so appreciated the airport shuttle service available

pleasant and well serviced bar and restaurant

gym, free laundry, kit in room,freindly staff

was great, very friendly, place was so clean, so nice, free laundry, had everything and more that was needed

i never do laundry but my newborn had a couple accidents, so the complimentary washer and dryer was a huge

breakfast, comfort, free laundry, gym, setup - plates, silverware, a table for dining or work

the pool and free laundry as well as the comfy beds!!

the lobby, pool, gym, and laundry facilities are clean and sparkling

love the fact that there was a laundry facilities.

great location. fantastic hot breakfast every morning.

noises when sleeping meaning people need to control their kids

wifi

had a pool but the fitness room was right above the pool so it was kinda damp in like a moldy air so i wouldn

yummy breakfast, room was fuckin massive. ran around like a dog for a lil bit. thanks.

very nice simple hotel with a great pool and breakfast.

did not like that upon checking in i was not informed about where the breakfast is held and i was told in correct

addicts is in the kitchen making the breakfast

we couldn't get extra towels because a manager took home the key to laundry room

guest laundry coin operated available

the hot tub/pool was closed

excellent location, great customer service, great shuttle to airport, great parking

price, free shuttle & breakfast

laundry was onsite and cheap plus they provided detergent

it's very clean and i was able to do my laundry

laundry facilities on site were well maintained, as were the grounds

the wifi was horrible

vety private beds comfortable rooms clean stores close by to shop thay even have semi truck parking

smelled pot each time we walked passed the laundry room

the room was next to the laundry room and seemed a bit warm

were loud kids running around

bar and grill not open for dinner on a sunday night and room service so was tricky to organise dinner without

ordered room service...it was delicious and came super fast!

placed in a second room above the laundry so it was hard to sleep

room locationguest laundry

breakfast selection was very good and set up by 6:00am

more breakfast choices.

the breakfast was basic but did the trick

everything except the breakfast. family friendly free laundry the suits are great for families

the hallway, stairs, laundry, and exercise room not cleaned the whole time

loved the attached kitchen area

very friendly staff clean rooms delicious continental breakfast

there was not enough parking at the facility! we needed to park at the walgreen's next door.

too noisy- laundry ran all night

i got there i was so pleased the rooms were nice pool and the laundry room was a great amenity

we enjoyed the hot tub and pool, this area was clean as well

room was great, staff excellent, like the bar and pool. nice and quiet and well kept. thanks

the pool.

a long and convoluted walk from room to reception, a guest laundry with equipment that has seen better days,

tried to do a load of laundry, they have no change machines and the dryer didn't work and ate a quarter, bed

friendly service, hotel has onsite laundry room, onsite restaurant

lots of things need to be upgraded and/or fixed. such as the toilet and pool.

water flow to spa tub was very slow.

the laundry area is excellent: brightly lit, uses quarters, works perfectly, kept clean

their laundry dispenser was out of order, my remote for my tv was broken

laundry area is clean, useable, $2 per wash or dry

fed the kids a hot breakfast and got a late check out so we could sleep

shuttle arrived promptly at the airport in a snowstorm

spacious rooms, clean, friendly staff, excellent shuttle driver

the whirlpool was broken

parking

location and shuttle provided to airport

clean, friendly, shuttle to airport

couple sleeping in the laundry room on the 2nd floor and the guy with a a dog sleeping in the stairway

laundry

to the couple sleeping in the laundry room

close to a bus stop. pool was nice. laundry facility worked good. breakfast was good.

we had to ask him a lot of questions like what's the wifi password

laundry facility did not work

line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer

about 2 electrical outlets in my room worked, the wifi was very weak/did not work at all, towels were stained,

had to throw out our own trash we really did not get any room service at all

the airport well before midnight just after we arrived to ask the staff to pick us up with the shuttle bus

room (handicapped room, although not handicapped) shuttle service, the bed comforter, flavored coffee

pool closed at 9pm

refrigerator in room wasn t very cold; treadmill in gym could use some maintenance

breakfast are was well maintained

pool was small

is was clean. staff was great. breakfast was good.

limited breakfast offering

breakfast needs improvement

very good breakfast.

the breakfast buffet was great

were comfyand the pool was enjoyed by my grandson

terrible wifi

i wish we were in town longer so we could enjoy the pool and cozy atmosphere longer.

breakfast was fine

cleanliness, location, bed & bedding, breakfast.

was often laundry stacked up all over kitchen in the afternoon so i didn t feel welcome or like i had

ease of check-in (could pay ahead of time and use the keypads for entry), as well as the on-site laundry and

the self-service laundry and huge refrigerator are very helpful

no breakfast no tea in our room no robe no laundry soap could use a comphy reading chair or 2

common room/kitchen had everything provided for breakfast and snacks plus a lounge area, books, etc

extremely friendly and helpful, hotel very accommodating has laundry facilities, computer in lobby for guests,

good location and helpful staff. comfortable beds. laundry available

nice gym

the breakfast isn't all that.

the parking lot was littered with trash

you can tell they have great smoke cleaners, the amount of smoke encountered in the casino is still noticeable

poor ventilation in casino

laundry only on main floor.

and mold in washing machine i was about to wash my clothes and there is a horrible oder in the laundry room and

breakfast was always full and offered a variety of hot food items

pool was small but good enough for the kids to swim in.

the parking lot could use brighter lightning. one area of the lot the lights were out.

well maintained, pet friendly, location, laundry, friendly and helpful staff.

very clean and airy. nice simple, free breakfast. clean 4 foot indoor pool. friendly staff.

and the wifi password didnt work

the breakfast was always good-the staff was helpful and friendly-the free parking was great!!!!

the shuttle service made it so convenient and saved me a ton of money in parking

we went to the hotel for a 1 day vacation from our dogs & kids

the room was nice especially with the spa tub that allowed my wife to unwind and relax.

bar staff was kind of rude

great fitness center

kids loved the pool table in the lobby

great location. good breakfast. free laundry facility. very helpful staff

great continental breakfast variety. kitchen staff very friendly. room was a great size.

all of the supplies you might need to make a meal were supplied in the kitchen area

them for our car, the receptionist was extremely kind and helpful when i needed something, and breakfast was

the staff was very helpful and the complimentary happy hour and breakfast were a nice bonus

asked for housekeeping for towels, they never came dirty laundry in the halls we will never ever go back here

the access to doing laundry was a nice extra!

(no cups, no glasses, no bags in trash cans, no ice bucket, no laundry bags, when i called front desk to ask

the walls are thin. laundry is to expensive they had no breakfast..

we had a cute bar area, with fridge and microwave

guest laundry services available

gym did not refill the wipes to wipe the machines down after usage even after i told them wed-sun

kids enjoyed the pool and the spacious room

the hotel is very good. great location and staff. we enjoyed the pool.

rooms, location, and nice pool/hot tub that was good enough to entertain 7 kids under 7

over charging for laundry it s says pay $3 but you have to pay $8

seemed like a breakfast

location. room was really nice. free breakfast.

proximity to where we needed to be. decent basic continental breakfast.

gym!

free parking laundry in same building

laundry is in hotel cross the street - inconvenient

breakfast my stay and the price

i liked the staff, the shuttle service and the great beds

front desk service housekeeping breakfast

on-site gym and laundry facilities were great, as was the breakfast buffet

didn't use the kitchenette but seemed very helpful

pleasant front desk staff, great breakfast, clean room and always fresh smelling

thank you all so much for the parking and pet fee deductions

gym was nice quality

laundry machines

it had a guest laundry and was well located to river walk and 3rd ward

room service

and front desk doesnt mention that you can go to gold's gym and

location and classic character. also, free access to great golds gym two blocks away.

the staff in the hotel, bar and restaurant were very friendly and helpful

the bar had local brews and the bar tenders were fantastic

our room was next to the gym. very loud. the manager compensated us for it

i wish food was served at the bar late.

room service from the bar and grill until i was denied room service and asked to leave.

the staff in the bar were really great as was the restaurant and the food was amazing

they had an amazing gym!!! great bar too.

hotel restaurant and bar was exceptional

they had an amazing gym!!! great bar too.

didn t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place

no self laundry machines

there was dirty laundry left from the previous renters

hotel was not willing to do anything about it as their laundry is handled off site

fast room service meals and connecting parking structure

plus, the room service was amazing and so delicious

laundry facilities not on our floor

well maintained and great staff. shuttle service is great!

near marquette; lots of noisy college kids staying at hotel.

the breakfast provided by room service was quick stayed warm well after i arrived home and literally were all

to the rave, bar & food is served late, the building and rooms are absolutely gorgeous, best elevator

staff were super friendly. breakfast included in the stay was awesome! room was nice.

great fitness area

the wifi was fast and reliable enough to get some work done and join some zoom meetins

worst breakfast!! slow wifi no parking

hotel, l had some family with me from canada, and they love the hotel, they only think it was the breakfast,

pool & hot tub were closed my entire stay. no guest laundry facilities.

there was no laundry service or washing machine available

pillows, don't recommend white bedding, there were lots of kids there that weekend including our own

good breakfast kind staffs

i during continental breakfast time helping to pour things when my hands were full, offering my kids crayons

the fitness room was very small

bar closed 15 minutes early sat night, rudely sending customers away

guests, couldn t give directions to places two blocks away( didn t know streets) nighttime bar staff rude

wish the bar stayed open past midnight on a saturday night

the hotel bar has bartenders that don't know how to mix drinks. ugh.

includes laundry and gym which was really nice

comfortable room i find gym , laundry. good breakfast and dinner staff really friendly

we really enjoyed the breakfast, kickback, pool, gym and laundry facilities were a bonus,

laundry available 24/7 with coins

the pool, laundry facilities, workout room, restaurant area, and bar were all gorgeous

asked for change for laundry, just said no, didn t even check for us

i think the space could ve been used more spaciously with more machines and the laundry room was nice to

beautiful location right on the heart of downtown. the free breakfast was super good!!

like to be extra loud, not sure if it was racing or just people trying to be cool, but with 3 kids, all 6 and

breakfast was great! waffles were good.

restaurant and room service are great. corner room is huge.

while you re there, be sure to grab a drink in the lobby bar and then head to the rooftop terrace for a

we had room service for a late lunch and breakfast in the restaurant in the hotel and both were excellent

there was a brown smudge on the wall by the toilet, the fireplace was not worth the extra $30, as it was broken

no whirl pool

parking easy, check in easy, and there was no trouble coming and going

when you arrive as part of the check in process you go though a bit of an orientation about parking, getting

loved that you could choose your breakfast

stay at schuster mansion was my first bed and breakfast experience

breakfast was good. bed was comfortable. parking was convenient.

stripped and made my own bed, had to bring my dirty laundry/garbage

large bag of trash sat on one side of room door and a large pile of laundry on other

loud construction outside. no laundry or room service.

the smell of the bedding was too strong. they must use a very strong product for laundry.

), the rooms shouldn't smell like funky, old laundry with hints of urine hidden by carpet shampoo

also our room was as the end of the hall near the back door which allows access to the garage and laundry

kitchen, laundry, location, restaurant

also, access to laundry was a nice perk

kitchen, nice room design, cozy patio, great food at restaurant, coin laundry super convenient

it was great to have a full size kitchen in the room and laundry in the basement

warmly welcomed me on the freezing friday evening and also helped me with some quarters for the laundry machine

lovely gym/laundry room and breakfast

the hotel has a nice laundry room

free gym

used the gym once because it was so hot and humid in there

laundry facility is convenient

full kitchen and beautiful bathroom

it has a good hotel bar too

the history behind the hotel. the rooms, and the bathroom. aldo great to have a kitchen in room.

jackson bar and restaurant has great food

unaware that this is a pet friendly hotel and the dogs were barking all night

but i'm pretty unhappy with how their pet policy was not explained to me at all until it was too late to

i'd love some spray and towels to wipe down machines in the gym area

pool was a little cold

we chose this location because it had an indoor pool that our kids could play in

laundry area was dirty, and the dryer was not working, which i found out after i had washed one

like dog urine and the air conditioner was broken and the hotel had a horrible smell like dirty laundry, the

it was a kids hockey league and the adults were not in the pool area with the kids and most of

great pet friendly location and people w/o charging an extra fee

service very good. stay out of room 313. kids running up and down hallway at all hours.

were staying at the hotel for a wedding with a group of friends- the fact that the hair salon/spa was in the

room with a kitchen, quiet and confortable bed

also, i had to leave my room and go to the fitness room to get any work done while they fixed the plug in and

in many ways feels like it has been exactly the same for 100 years: large bedroom, fully equipped kitchen with

the kitchenette in the units are wonderful to have in a room

the breakfast area was very clean and well-stocked

very accommodating, we needed an early check in bc of a wedding

parking lot being repaved, so it was difficult to get in and to park.

on wifi with data saver so just gave up

onsite parking was plentiful

had a sauna and laundry was decent price loved that it had 2 rooms and 2 tvs

is unfortunately a laundry list: - stains that look like blood in the bed

was a tad small and house keeping left a pile of dirty smelly laundry on my 3rd floor in the hallway all night

dirty laundry in hallways,

entering our room we had to kick a pile of dirty laundry out of the way (still there the next morning) and the

laundry was also convenient

the breakfast was excellent

helped us with our pet needs during our cross country travel and schedules

the pool was warm and the facility was in a very convenient location.

excellent room layout, very clean, nice to have the kitchen option along with breakfast

the front desk ladies were so nice! breakfast was very good!!

main lobby bar area was extremely noisy until past midnight and then was busy and early for breakfast

and have to pay extra for parking i will definitely stay here again i overslept and missed the breakfast so i

the bar on weekday evenings to invite friends to visit

clean, new, decor, shower, amenities in the room, breakfast all very good!

also - if you provide a laundry that only has the option for quarters, then you should have a large number of

a typical hotel of the chain. good guest laundry. not so clean.

really loved that you had a laundry room for us to use

the hotel offered a great continental breakfast with a fun do it yourself waffle machine my kids loved

the sports bar champps is basically in the same building, so that is convenient

the gym was way to small for a hotel that size the housecleaning did not even make the bed

halls w/kids running around towels and room service trays in hall too long housekeepers could use better training

breakfastt

breakfast great but missed bacon. rooms clean. problem w tv remote was resolved immediately.

breakfast, pool, size of rooms, location.

the rooms right outside the pool area. was woken up to kids swimming and screaming at 8am

pool area was not open

we were never told prior to arrival, nor upon arrival that the restaurant and bar were closed

breakfast bar was out of coffee creamer 3 days in a row

was so cold out by the pool that i didn't even go out there i really wanted to use the pool and hot tub it was

no laundry bag

wifi did not connect

price very clean linens and pillow choices free parking

breakfast exceeded my expectations

area,location. room service not good.

coin laundry and price.

loved having in facility laundry for our stay

laundry room was nice.

the laundry facility had only half the machines operable

people sleeping in parking lot

dirty microwave and laundry area

we both enjoyed the bar and coffee area

that the inside pool was closed all day

breakfast room service missed the bacon requested

i loved that the staff was friendly and helpful at all times.my son loved the pool!

the pool was on the colder side but everything was clean and comfortable/

we enjoyed the pool, sitting area and it was very clean

clean, friendly, easy to get to and bar and menu options.

all right in the parking lot

well, the pet fee of $75 ,was a bit high as we left the room in perfect clean order

all the amenities are free, except the only one i actually used: you have to pay to do your laundry

staff was wonderful and helpful, breakfast was fine, there is a laundry facility (and fitness room and swimming

i liked the decor in the lobby area, the pool was nice, i like that you have 24hr fitness and laundry facilities

bar wasn't open bc of staffing/ covid but we brought our own

staff was wonderful and helpful, breakfast was fine, there is a laundry facility (and fitness room and swimming

great breakfast

they had a nice indoor pool and a great workout room, too

what they put in the breakfast bag

great breakfast, clean room, friendly staff

we had a full kitchen with a full-sized refrigerator too

laundry 2$ bucks wash n dry

the laundry area was very nice and clean

the laundry is convenient

breakfast was great

would have wanted a breakfast option.

no plastic bag to put dirty laundry in

wifi never worked not staff did not help

the indoor pool was great

nice beds quiet, easy parking

kids screaming up and down the halls

laid out nicely and pet friendly.

that the pet fee is $100 non refundable. make it more manageable

pet friendly

the breakfast was great. staff was helpful and inviting. love the popcorn and cookies.

everything was great! very cute place. nice staff n guest. breakfast was very satisfying.