pool and hot tub made it hard to enjoy

the closing of the pool and gym

heater was a bit problematic and wifi was not performing

com said that breakfast and wifi was included with the price i paid when i got there the hotel had no knowledge

parking lot was not well salted after heavy snow fall. tricky to walk on ice.

appointed room, great kitchen

the full room with kitchen. the popcorn and cookies at night.

the kitchen was well equipped and fully functional for our needs

small pool

clean, good area, friendly staff, great breakfast

the laundry is convenient

the laundry area was very nice and clean

laundry 2$ bucks wash n dry

the pool was closed

it was comfortable. i was unaware of breakfast.

to all stores very nice setting inside building everything is right there inside building laundry garbage and

could have used a laundry bag.

loved kitchen and laundry

location and pet friendly

bed, working kitchenette, ample parking, excellent front desk associates

staff was wonderful and helpful, breakfast was fine, there is a laundry facility (and fitness room and swimming

all the amenities are free, except the only one i actually used: you have to pay to do your laundry

i liked the decor in the lobby area, the pool was nice, i like that you have 24hr fitness and laundry facilities

there was always food/chips on the floor in the pool area

the in room kitchen had everything we needed

well, the pet fee of $75 ,was a bit high as we left the room in perfect clean order

clean, friendly, easy to get to and bar and menu options.

convenience and easy parking

the other disappointment was the length of the pool

we loved that there was a bar there also

dirty microwave and laundry area

the parking lot was full both friday and saturday when i came back in the evening

and last time staying there the room wasn t cleaned right didn t get any sleep do to kids running up

it was clean and had a nice bar lounge area.

i only like the big parking lot.

the rooms right outside the pool area. was woken up to kids swimming and screaming at 8am

the gym and pool areas

restaurant and bar on site. pool area looked nice. room nice.

pool atrium is very nice. workout room nice. staff very nice. location convenient.

gym was dirty and was never cleaned the whole time we were there

modern and function hotel with plenty of free parking rooms are huge and well appointed barman is excellent due

from check-in to breakfast and check-out the service was spot on.

great happy hour and breakfast

having to ask to get into the pool because it's behind the pool was annoying but the room was clean

ambiance, great service at the bar by hotel employee and huge rooms

also - if you provide a laundry that only has the option for quarters, then you should have a large number of

really loved that you had a laundry room for us to use

a typical hotel of the chain. good guest laundry. not so clean.

nice rooms. great pool. kids loved the pool. everything clean in the whole hotel.

pool didn't look good and the jacuzzi wasn't working

had a living room area and full kitchen which was excellent

the breakfast was very good too

suite with a city view and both times i ended up in a regular room with a view of the parking lot and

went to the pool an hour before it closed on a monday night and had the whole pool to ourselves

view room looked out to what i would call the back of the hotel looking toward the small parking area

loved the bar area, which also served food, making it convenient after a long day of driving

we went to the bar for a custom drink after the game

i can see the parking garage would be nice in the winter to keep vehicle out of the snow

kitchen had all the utensils for preparing meals

plenty of options for free breakfast

pet friendly

would have liked to try the pool but it was jam packed with kids!

room was long enough to fit 2 queen beds and a sofa sleeper and kitchen, very well designed to utilize the space

price laundry facilities location to restaurants free breakfast

my wife liked the laundry facilities

laundry services, breakfast, staff is friendly and helpful, matresses, clean

this place had on site laundry

they had the worst wifi i've had at a hotel in the us

the laundry room was close to our room and the machines functioned propery

not knowing there was detergent for the laundry room at the front desk.

bed bug infestation in room 101. hot tub permanently capped off. no laundry facility as stated.

indoor pool gym room free wifi and breakfast

said there was a pool/spa with a hot tub

would have liked a sofa/hide a bed. the pool deck was dangerously slippery.

plenty of parking, internet worked well

there was a lot of young kids for a tournament but the hotel assured me that if i had any problems to let them

parking wasn't the best

nice lobby bar, pool and whirlpool area

loved having in facility laundry for our stay

the laundry facility had only half the machines operable

coin laundry and price.

laundry room was nice.

easy access and free parking

no laundry bag

complimentary breakfast exceeded our expectations

parking was an issue with only limited spaces for cars

no wifi the entire stay.

staff were very courteous very helpful and very polite hotel was clean parking was good all in all it was a

very good location, very close to to a supermarket. plenty of parking

i also didn't like that the hotel bar is still not open because of covid

parking was easy and close

the bar on weekday evenings to invite friends to visit

the front desk ladies were so nice! breakfast was very good!!

of course, the bar lounge right on site is the icing on the cake

the staff were incredibly kind and helpful, and there was even a little breakfast bar for the morning

worn towel and clothes, no breakfast as promise paid for 2 and stay only one because of

i went to office and sign said i had to go into the bar to get my key from the intoxicated employee and walk

the staff were incredibly kind and helpful, and there was even a little breakfast bar for the morning

the pool area was perfect for what my kids needed

breakfast hrs felt a bit rushed for late risers

everything was excellent. nothing not to like. maybe the pool could be warmer

location, interior decor, customer service and breakfast eas excellent

free hot breakfast downstairs a bonus

we were told to put dirty laundry/trash in hallway

the fact i requested laundry to be done and when i went back 24hrs later it was dirty ( this was the evening

i loved the staff and how clean it was. pool was amazing

all was fine for us. our kids and grandkids stayed there. the pool was great for them

average breakfast. friendly staff. free parking.

did not like the fact we couldn't have food and beverages in the pool

very beautiful inside, wish the bar was open on the weekends.

access the adjoining restaurant for room service

breakfast included

pool & overall condition.

and mold in washing machine i was about to wash my clothes and there is a horrible oder in the laundry room and

laundry only on main floor.

the parking lot could use brighter lightning. one area of the lot the lights were out.

wish you would have a hot tub in the pool area

clean and comfortable. breakfast choices were very good. almost back to normal.

laundry was also convenient

the pool was closed for maintenance

clean, free breakfast, home-like feel

beds were comfortable, bathroom clean/fine, kids were happy

wish the breakfast was served until 1030 am. missed out on it the 2nd morning.

the staff and the cleanliness! pool area was awesome!

breakfast, quietness, early check in, comfortable room

the breakfast area was very clean and well-stocked

pleasant staff manager , happy, friendly, helpfully, and breakfast was perfect for the little children , everyone

thing that i would ask is for is a little bit better lighting in the back parking lot for security purposes

laundry area was dirty, and the dryer was not working, which i found out after i had washed one

like dog urine and the air conditioner was broken and the hotel had a horrible smell like dirty laundry, the

wifi does not work well

service very good. stay out of room 313. kids running up and down hallway at all hours.

were kids running around until midnight slamming doors

well maintained, pet friendly, location, laundry, friendly and helpful staff.

wifi good

the desk clerk said no room due to no reservation even though the parking lot was empty

it was clean, the parking was safe, the breakfast was decently presented and tasty.

ddnt like the fact there was no hot tub the pool was really cold i recommend a heated pool because even when ur

the laundry facilities didn t work even though we called a head and were told they did

room across from the laundry was humid. room 117. very damp.

liked the price, the room, and like the free breakfast

their breakfast was good as well

comfort, wasn't noisy, good breakfasts are back, and price was right

the pool and laundry were being repaired so i wasn t able to use

small bar in the lobby

the hotel was pet friendly and staff was excellent..

the breakfast and no bar!it should have a bar and breakfast should be improved.

the pool area was clean and dry with enough towels for drying off

walmart has police call boxes in the parking lot because of the high crime

front door area was dirty. monday crowd took over sitting area and swimming pool.

things from the room like tv remote and toilet paper -the man at check in didn't give us wifi info upon arrival

breakfast and committed staff aplus plus.

didn t work didn t have wipes to sanitize after gym use wasn t a variety of food for us that doesn t

parking near our entrance 5 or 6 was a long walk with bags, and the trash bins were unsightly.

pool and game room

no enforcement of quiet hours, urine smell in room, unwilling to assist to find acceptable room, parking and

convenient location. staff were very helpful. lots of parking. rooms were quiet.

in room coffee. bed mattress not firm enough for us. more handicapp parking needed.

extremely friendly and helpful, hotel very accommodating has laundry facilities, computer in lobby for guests,

good location and helpful staff. comfortable beds. laundry available

really nice hotel with a great gym.

nice gym

the breakfast area was nice and clean

breakfast was good. bed was comfortable. parking was convenient.

loved that you could choose your breakfast

when you arrive as part of the check in process you go though a bit of an orientation about parking, getting

stay at schuster mansion was my first bed and breakfast experience

breakfast was amazing - compliments to rick!!!

no ice machines on site. laundry facilities not available.

a lady from laundry

the breakfast, the laundry room, microwave & fridge,, staff was very helpful

the ice machine, laundry and tv in our room weren t working either

good breakfast every time i stayed bed was nice

and found my clothes had been taken out of one garment bag and been stuffed into a plastic laundry bag (none

alarm at 1:30am because they were doing laundry and a washer belt went on the washer and smoke from that set

there is a laundry facility on site that i used, it was very clean

the parking area, gardens, and surrounding neighborhood are beautiful

comfortably lighted parking for safe night returns

laundry facilities not on our floor

convenient location, lovely lobby, great bar/restaurant, starbucks. pet friendly, too.

24 hour room service

tired after doing orientation with my daughter @mu, i called the front desk to see if there was room service

the free shuttle to anywhere within 3 miles until midnight

laundry is in hotel cross the street - inconvenient

free parking laundry in same building

i like the bar and cafe at the company hotel across the street

love the free shuttle and ambassador bar and food

free complimentary breakfast and gym for exercises

i also like the fact that there is a kitchenette and a fitness center and laundry facilities which were very

they have a laundry room and provide a laundry basket so you can stay here for extended stay

gym was small but nice

great breakfast, great location. very clean, very friendly staff.

the pool is small, chilly and there is a sign not to use the door to the outside for security reasons

the breakfast buffet was great

very good breakfast.

breakfast ended at 9. i sleep.a bit late.

were comfyand the pool was enjoyed by my grandson

indoor pool

the breakfast was very good, and the facilities were excellent (pool, work-out room)

wifi was crappy

breakfast was good and the location was also a good choice.

you can tell they have great smoke cleaners, the amount of smoke encountered in the casino is still noticeable

poor ventilation in casino

location, refrig and microwave, pool and hot tub.

staff were terrific, loved the shuttle pick up / drop off at airport, the full breakfast was really a value

clean. great breakfast.

room (handicapped room, although not handicapped) shuttle service, the bed comforter, flavored coffee

ample free parking and wifi

did not have workout room, continental breakfast, laundry facility, tiles off laying in the safe, screws by

room service seemed like we were an annoyance... for ordering room service :(

several rooms used room service dishes on hallway floor - both at checkin and in morning

from the restaurant to the fitness facility and pool was great

enough towel bars in the bathroom

laundry facility did not work

line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer

shuttle was late causing us to wait for 45 minutes in 20 degree weather

for shuttle and was hung up on twice

no breakfast. not enough parking.

to the couple sleeping in the laundry room

close to a bus stop. pool was nice. laundry facility worked good. breakfast was good.

laundry

couple sleeping in the laundry room on the 2nd floor and the guy with a a dog sleeping in the stairway

grand kids loved the pool and breakfast was good.

the laundry facilities were easy to use and reasonably priced

the free breakfast is a definite plus

no swimming pool.

the breakfast selection.

parking lot

laundry facility is convenient

no room service

to enjoy a glass of mimosa each day without getting out of my pjs or spending a small fortune on room service

room service was called multiple times for basic amenities and all calls were disregarded

full kitchen and beautiful bathroom

lovely gym/laundry room and breakfast

warmly welcomed me on the freezing friday evening and also helped me with some quarters for the laundry machine

the hotel has a nice laundry room

there was no food to get late at night from the bar area. they had closed at 9pm.

location was great as was breakfast

the small gym was very clean and well stocked esp with 3 foam rollers

room service is prompt

the staff, especially the restaurant and bar staff were exceptional!

comfy bed, easy walking distance to bucks vs warriors bball game with kids.

i wish food was served at the bar late.

no self laundry machines

there was dirty laundry left from the previous renters

hotel was not willing to do anything about it as their laundry is handled off site

locationroom qualitylobby bar areavalue of price given the quality of the experience

beautiful lobby and bar area

no laundry soap or dryer sheets.

laundry machines broken breakfast items were empty

the laundry is also ok

i booked this hotel because it said guest laundry

had a sauna and laundry was decent price loved that it had 2 rooms and 2 tvs

i think the space could ve been used more spaciously with more machines and the laundry room was nice to

asked for change for laundry, just said no, didn t even check for us

comfortable lobby area, large rooms, great breakfast. hotel staff was very friendly and helpful.

if you have kids check out discovery world, it is a fabulous science museum with a small aquarium included

breakfast was great

large bag of trash sat on one side of room door and a large pile of laundry on other

), the rooms shouldn't smell like funky, old laundry with hints of urine hidden by carpet shampoo

the smell of the bedding was too strong. they must use a very strong product for laundry.

loud construction outside. no laundry or room service.

stripped and made my own bed, had to bring my dirty laundry/garbage

guest laundry services available

breakfast was better than most hotels

nice pool and hot tub

kids enjoyed the pool and the spacious room

currently the bar at this hotel is not open.

the breakfast was really tasty. the room was spacious and the t.v. was outstanding.

hotel, l had some family with me from canada, and they love the hotel, they only think it was the breakfast,

breakfast had a great grab & go selection. comfy beds, quiet hotel.

staff were super friendly. breakfast included in the stay was awesome! room was nice.

phenomenal breakfast

couldn't get the menu to load on wifi or off wifi to order food and i couldn't get thr rent movies to load on

super pet friendly

it s a beautiful hotel. the location is nice. the gym was satisfactory.

pet friendly, staff was very nice and accommodating.

pool was a little cold

tried to do a load of laundry, they have no change machines and the dryer didn't work and ate a quarter, bed

a long and convoluted walk from room to reception, a guest laundry with equipment that has seen better days,

friendly service, hotel has onsite laundry room, onsite restaurant

and warm in the room and housekeeping was awesome front desk was very nice very easy to find a parking place by

$30 pet fee is

they have an exercise room and a coin-operated laundry available if you need it

they have a laundry room

lady wasn't super helpful she wouldn't help me with doing a load of laundry for detergent

nice pool and hottub. big spacious double queen room, great breakfast.

walked across parking lot to crackle barrel for dinner

there was no laundry service or washing machine available

pool & hot tub were closed my entire stay. no guest laundry facilities.

that we couldn t get in the pool

we had a small wait when we checked in, the front desk lady offered a free snack for our kids while we waited

pillows, don't recommend white bedding, there were lots of kids there that weekend including our own

(no cups, no glasses, no bags in trash cans, no ice bucket, no laundry bags, when i called front desk to ask

the access to doing laundry was a nice extra!

the walls are thin. laundry is to expensive they had no breakfast..

asked for housekeeping for towels, they never came dirty laundry in the halls we will never ever go back here

the bar and food was very good and at a nice price point

on-site gym and laundry facilities were great, as was the breakfast buffet

breakfast buffet was better than anticipated; accommodations far exceeded my expectations

on-site gym and laundry facilities were great, as was the breakfast buffet

free breakfast, and full kitchens in the room.

pull out couch accommodated our kids well

the pool, laundry facilities, workout room, restaurant area, and bar were all gorgeous

includes laundry and gym which was really nice

laundry available 24/7 with coins

we really enjoyed the breakfast, kickback, pool, gym and laundry facilities were a bonus,

comfortable room i find gym , laundry. good breakfast and dinner staff really friendly

great location. good breakfast. free laundry facility. very helpful staff

the view from room was great. room size, breakfast and staff were all fantastic.

there was no pool.

the breakfast food could have been better.

great hotel, very friendly staff, comfortable beds and very good breakfast!

it had a guest laundry and was well located to river walk and 3rd ward

laundry machines

and also, we noticed a table in the 3rd floor lobby hallway that had old room service glasses that sat there

also loved that it is pet friendly

the bar staff was also great and very nice and clean

guests, couldn t give directions to places two blocks away( didn t know streets) nighttime bar staff rude

bar closed 15 minutes early sat night, rudely sending customers away

the fitness room was very small

the hotel bar has bartenders that don't know how to mix drinks. ugh.

wish the bar stayed open past midnight on a saturday night

coffee maker in room, asked for hot water and a cup for tea and room service brought me a plug in hot water

we also really enjoyed the upstairs rooftop bar area and fresh cold water in the lobby

bar and restaurant is also very good with well trained servers and bartenders

bar staff was kind of rude

boyfriend and i stayed in the king suite and loved the spa tub

there was a brown smudge on the wall by the toilet, the fireplace was not worth the extra $30, as it was broken

the little cab is gone and the pool was closed.

while you re there, be sure to grab a drink in the lobby bar and then head to the rooftop terrace for a

amount of noise later in the night, but we were on the 6th floor near the rooftop bar access

no room service

over charging for laundry it s says pay $3 but you have to pay $8

the breakfast guy, i think he was wonderfully hospitable, so were all the front desk ladies

the breakfast was a plus, considering we had 5 people in our group.

gym!

proximity to where we needed to be. decent basic continental breakfast.

didn t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place

hotel restaurant and bar was exceptional

they had an amazing gym!!! great bar too.

they had an amazing gym!!! great bar too.

no pet fee.

it was great to have a full size kitchen in the room and laundry in the basement

also, access to laundry was a nice perk

also our room was as the end of the hall near the back door which allows access to the garage and laundry

for long stays i need a laundry, so i used the laundry here several times

kitchen, nice room design, cozy patio, great food at restaurant, coin laundry super convenient

loved the kitchen set up in the room. was nice to have places to store things.

we each (two of us) had wonderful 90 minute massages at the spa which looks spiffy and welcoming and is attended

a very nice location with great views, we found the hotel charming and very romantic in the king spa

lights could be dimmed and despite the old charm, the wifi worked fine

the bar serves top notch beverages

the laundry area is excellent: brightly lit, uses quarters, works perfectly, kept clean

laundry area is clean, useable, $2 per wash or dry

their laundry dispenser was out of order, my remote for my tv was broken

very clean and quiet. very pet friendly with a great area for pets to potty

our control, i thought the snow could have been cleaned up better especially around the disabled parking spaces