the bathroom is a little tiny. the gym could use a little room ventilation.

the bar had local brews and the bar tenders were fantastic

the staff, especially the restaurant and bar staff were exceptional!

accommodating, had late check out do to storm and it was nice to stay in and get breakfast which was very good

also ordered room service phone lines are never answered after several minutes finally got someone ordered the

no self laundry machines

there was dirty laundry left from the previous renters

hotel was not willing to do anything about it as their laundry is handled off site

this is an extremely pet friendly place, with a

several restaurants on site with reasonable prices and even room service prices were not bad

guest laundry services available

the activities for kids, little ducks and elf hunt.

3rd street market was closed which was one of the factors we stayed there so kids could play the games and eat

easy enough self-parking and good breakfast from starbucks

were impressed with the staff, they went above and beyond with explaining parking directions, the breakfast was

i think the space could ve been used more spaciously with more machines and the laundry room was nice to

asked for change for laundry, just said no, didn t even check for us

breakfast was great

breakfast is fantastic with lots of options

having to pay for wifi

loud street noise, no information given at checkin for wifi, amenities, or breakfast.

worst breakfast!! slow wifi no parking

great fitness area

hotel, l had some family with me from canada, and they love the hotel, they only think it was the breakfast,

breakfast is so good very clean

asked for housekeeping for towels, they never came dirty laundry in the halls we will never ever go back here

the walls are thin. laundry is to expensive they had no breakfast..

(no cups, no glasses, no bags in trash cans, no ice bucket, no laundry bags, when i called front desk to ask

the access to doing laundry was a nice extra!

good wifi

there was no laundry service or washing machine available

pool & hot tub were closed my entire stay. no guest laundry facilities.

location, easy check-in, friendly staff and the breakfast was convenient as always

pool was a bit narrow but not bad

the breakfast was tremendous! the pool was great for kids. awesome location.

on-site gym and laundry facilities were great, as was the breakfast buffet

free breakfast, and full kitchens in the room.

gym was nice quality

bathroom should be re-tiled. need better brighter lighting in kitchen area

pleasant front desk staff, great breakfast, clean room and always fresh smelling

stripped and made my own bed, had to bring my dirty laundry/garbage

), the rooms shouldn't smell like funky, old laundry with hints of urine hidden by carpet shampoo

the smell of the bedding was too strong. they must use a very strong product for laundry.

loud construction outside. no laundry or room service.

large bag of trash sat on one side of room door and a large pile of laundry on other

great location. good breakfast. free laundry facility. very helpful staff

all of the supplies you might need to make a meal were supplied in the kitchen area

i loved the space of the room with a very high ceiling with a very nice kitchen

modern and clean. spacious room. great breakfast.

great hotel, very friendly staff, comfortable beds and very good breakfast!

we really enjoyed the breakfast, kickback, pool, gym and laundry facilities were a bonus,

laundry available 24/7 with coins

comfortable room i find gym , laundry. good breakfast and dinner staff really friendly

the pool, laundry facilities, workout room, restaurant area, and bar were all gorgeous

includes laundry and gym which was really nice

we also really enjoyed the upstairs rooftop bar area and fresh cold water in the lobby

i was given a pet friendly room with no view

room service trays could be picked up more promptly

kids loved the pool table in the lobby

food was fabulous and rooftop bar excellent!

it had a guest laundry and was well located to river walk and 3rd ward

laundry machines

location, valet beds very comfy for one tall ceilings were excellent very clean room very good wifi

the bar staff was also great and very nice and clean

and also, we noticed a table in the 3rd floor lobby hallway that had old room service glasses that sat there

you can tell they have great smoke cleaners, the amount of smoke encountered in the casino is still noticeable

poor ventilation in casino

bar closed 15 minutes early sat night, rudely sending customers away

wish the bar stayed open past midnight on a saturday night

the fitness room was very small

the hotel bar has bartenders that don't know how to mix drinks. ugh.

guests, couldn t give directions to places two blocks away( didn t know streets) nighttime bar staff rude

over charging for laundry it s says pay $3 but you have to pay $8

my phone was hacked via the wifi

the breakfast guy, i think he was wonderfully hospitable, so were all the front desk ladies

the bed was comfortable and the breakfast was great

gym!

the hotel has a nice laundry room

lovely gym/laundry room and breakfast

warmly welcomed me on the freezing friday evening and also helped me with some quarters for the laundry machine

kitchen being closed on a saturday because of having to do a deep cleaning

at our last stay, some green apples had been left out from breakfast and it was the perfect late night snack

i like fireplace in the lobby, its nice to sit there and read during evenings

no room service

room service was amazing. bed was very comfortable.

while you re there, be sure to grab a drink in the lobby bar and then head to the rooftop terrace for a

we had room service for a late lunch and breakfast in the restaurant in the hotel and both were excellent

laundry facility is convenient

no on-site dining or room service. no housekeeping refresh for short stays.

i've stayed here before and i have enjoyed the room and jackson bar that was located down stairs from the hotel

the kitchen in the king suite was fantastic.

i also liked the kitchenette in the room

nice amenities, loved the breakfast and the bar options on site, pool, games, the courtyard, accommodating staff

super pet friendly

the 24hr pool

wish they had disney channel for kids

no drinks with breakfast for kids unless you purchased it

they had an amazing gym!!! great bar too.

the staff in the bar were really great as was the restaurant and the food was amazing

no pet fee.

the bar and bartender were equally amazing

they had an amazing gym!!! great bar too.

laundry is in hotel cross the street - inconvenient

free parking laundry in same building

the shuttle!!! to be more specific, the 'shuttle lady

excellent breakfast

i liked the staff, the shuttle service and the great beds

laundry facilities not on our floor

the free shuttle to anywhere within 3 miles until midnight

well maintained and great staff. shuttle service is great!

i used shuttle bus every day and i can see this service as an excellent.

room service but they didn't have a runner the outside looked sketchy but the inside was absolutely

kitchen, nice room design, cozy patio, great food at restaurant, coin laundry super convenient

for long stays i need a laundry, so i used the laundry here several times

also, access to laundry was a nice perk

also our room was as the end of the hall near the back door which allows access to the garage and laundry

it was great to have a full size kitchen in the room and laundry in the basement

location and amenities, including spa and restaurant.

lights could be dimmed and despite the old charm, the wifi worked fine

large rooms with full kitchen. very friendly staff. great location.

there is a restaurant and bar on property that were worth visiting

hotel room with full kitchen

laundry machines broken breakfast items were empty

entering our room we had to kick a pile of dirty laundry out of the way (still there the next morning) and the

had a sauna and laundry was decent price loved that it had 2 rooms and 2 tvs

the building and facility is quite new, staff are friendly. however the guest laundry is dirty.

no laundry soap or dryer sheets.

breakfast was excellent and room was great!

breakfast was fabulous, offering a delicious and varied spread

parking easy, check in easy, and there was no trouble coming and going

but the fenced off-street parking made me feel as though our car was safe and we entered through a side door

parking is onsite and off the

good location and helpful staff. comfortable beds. laundry available

extremely friendly and helpful, hotel very accommodating has laundry facilities, computer in lobby for guests,

really breakfast was just ok i saw many kids from going to the game, box cereal or waffle machine bagels toast

the breakfast area was nice and clean

really nice hotel with a great gym.

was often laundry stacked up all over kitchen in the afternoon so i didn t feel welcome or like i had

no breakfast no tea in our room no robe no laundry soap could use a comphy reading chair or 2

ease of check-in (could pay ahead of time and use the keypads for entry), as well as the on-site laundry and

the self-service laundry and huge refrigerator are very helpful

parking

no plastic bag to put dirty laundry in

breakfast was included but there wasnt much option, especially for vegetarian like me

the kids running and screaming through the halls after 11 at night there were crumbs all over our floor

we enjoyed having a nightcap in the bar when we got back in the evening

seemed like some of the carpet squares were close to needing an update, and the pool area could use some surface

well maintained, pet friendly, location, laundry, friendly and helpful staff.

breakfast is fine.can able fill my tummy. hope next time of our visit has a microwave in a room.

well maintained, pet friendly, location, laundry, friendly and helpful staff.

indoor pool, good sized bathroom, big room with 2 queen beds.

very clean and airy. nice simple, free breakfast. clean 4 foot indoor pool. friendly staff.

laundry facility did not work

line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer

no breakfast. not enough parking.

the wifi signal was poor and they don't give you but one towel.

we got the place bc it was 'pet friendly' but when we got there they added extra charges and deposits and

couple sleeping in the laundry room on the 2nd floor and the guy with a a dog sleeping in the stairway

close to a bus stop. pool was nice. laundry facility worked good. breakfast was good.

to the couple sleeping in the laundry room

laundry

breakfast choices, service and friendliness of the shuttle drivers, good bed

their laundry dispenser was out of order, my remote for my tv was broken

the laundry area is excellent: brightly lit, uses quarters, works perfectly, kept clean

laundry area is clean, useable, $2 per wash or dry

$75 per pet is beyond ridiculous

airport shuttle was prompt

parking

spacious rooms, clean, friendly staff, excellent shuttle driver

very clean, and close to the airport. they provide free shuttle service to the airport.

were kids outside playing (by our window) until 1am we complained and nothing was done

staff at the bar were not very friendly and very inattentive.

tried to do a load of laundry, they have no change machines and the dryer didn't work and ate a quarter, bed

friendly service, hotel has onsite laundry room, onsite restaurant

a long and convoluted walk from room to reception, a guest laundry with equipment that has seen better days,

all good. staff good. breakfast good. daily drink tickets a nice amenity

it is alright but the pet fees are obnoxious. nice front desk staff.

too noisy- laundry ran all night

i got there i was so pleased the rooms were nice pool and the laundry room was a great amenity

the hotel has a bar. also has a decent breakfast.

the breakfast buffet had been included in the price of the hotel, but that was only complaint

room was great, staff excellent, like the bar and pool. nice and quiet and well kept. thanks

laundry room will be nice

my room was close to laundry room and staff was doing laundry all the time.

shampoo or conditioner, no dirty laundry bag

room service never brought up towels the phone didn't work the person at the desk always gone no

this stay was different as the guest were very loud in the parking lot and in the building and lots of weed

room locationguest laundry

placed in a second room above the laundry so it was hard to sleep

property itself is a good property the gym is still in progress

more breakfast choices.

was amazing the guy watching the breakfast is a saint i can read but seems people have given up and keep putting

to clean room even if you were in pjs and didn't want to go to lobby, the stupid wristband policy laundry cost

we tried to have them replace our dirty/stained laundry, they did not

in wall furniture lamps air conditioner all broken breakfast limited hours 7 until 9am no ice laundry facility

none of the amenities were available: the pool was empty and the laundry room was closed and the ice machine

puzzled why the parking lot was not plowed & although very mobile for age & wife ok too, more surprised the

laundry was also convenient

the pool was cold. the eggs were weird.

excellent room layout, very clean, nice to have the kitchen option along with breakfast

the beds were very comfortable and we had our own little kitchen area!

beds were comfortable, bathroom clean/fine, kids were happy

also laundry room door was left open all night so while staff did laundry was sooo loud it also kept

also all luggage transportation carts were used so a laundry cart was found to use

laundry room has been out of detergent for a week and the dispenser ate my dollar

they have a laundry facility that is of reasonable price

wifi did not work

smelled pot each time we walked passed the laundry room

the room was next to the laundry room and seemed a bit warm

hot tub and location near airport. loved the shuttle bus

jacuzzi and pool

very pleasant stay. provided airport shuttle and very clean rooms.

we couldn't get extra towels because a manager took home the key to laundry room

guest laundry coin operated available

breakfast wasn't available

the continental breakfast has been replaced with limited sack breakfasts, and there is no pool/hot tub

shuttle to airport

no breakfast options n sundays

50 dollars that i shouldn t have been charged and never got it back and there was not enough parking spaces

nothing to not like, though accessing the breakfast area requires going down a flight of steps.

very nice simple hotel with a great pool and breakfast.

did not like that upon checking in i was not informed about where the breakfast is held and i was told in correct

the lobby, pool, gym, and laundry facilities are clean and sparkling

love the fact that there was a laundry facilities.

having the cops called because i didn t want to pay a $75 fee for my pet, and said fee is not disclosed by

gym has latest equipment

kids enjoyed the swimming pool a lot, and room is clean

there was no one at the bar to serve drinks, but that was really minor, i didn't book here for a bar

breakfast was was a breakfast sandwich, cereal, yogurt, bagels etc, all staff greeted us with a

the bar on weekday evenings to invite friends to visit

great room, very comfortable bed, nice bathroom, free breakfast.

crowded breakfast area. could be redesigned a bit to feel less tight.

laundry only on main floor.

and mold in washing machine i was about to wash my clothes and there is a horrible oder in the laundry room and

was nice for an over night stay with our kids

the continental breakfast was great as well

good breakfast and perfect location right off the

the laundry room was really free

the pool and free laundry as well as the comfy beds!!

breakfast, comfort, free laundry, gym, setup - plates, silverware, a table for dining or work

the free laundry came in handy as well

was great, very friendly, place was so clean, so nice, free laundry, had everything and more that was needed

i didn t want to pay for the kids who don t eat much

shuttle was not very timely given the notice i had given for late arrival, and needing multiple

clean, comfortable, pool and restaurant, close

very clean and friendly staff nice shuttle driver also

i didn’t want to pay for the kids who don’t eat much

no laundry bag

also they don't have a daily room service cleaning

wifi did not connect

the rooms were amazing breakfast was great

felt like i was at my own gym

coin laundry and price.

laundry room was nice.

the laundry facility had only half the machines operable

loved having in facility laundry for our stay

liked that it was a pet friendly facility

the laundry in the pool area was overflowing with dirty towels and there weren't clean ones available

as i was trying to request a new tissue box but end up doing myself explored as found a employer laundry room

no laundry room.

parking lot was more than adequate for the number of

love proximity to airport, long term parking & airport shuttle

the room was very clean, the bed was very comfortable, and the wifi was the fastest of the 4 hotels we stayed

i like the pool, the comfortable beds and the hot tub.

helpful, wasn t given any info on anything about the hotel like breakfast hours, where pool and fitness center

great breakfast, friendly staff, decent wifi, and modern styled room loved the color scheme!

shuttle didn t have driver

the provided towels were sparse and i had to exchange my own with the laundry room, there was no housekeeping

not having a microwave or fridge in room, laundry room

went back towards room and saw laundry door open and grabbed some cleaning supplies and liners

laundry room without machine that gives quarters and the front desk will not give change, as it is

housekeepers laundry people and the people at the front desk.

i did use the laundry facilities and they were in some need of maintenance

d be charged for each towel and my deposit was held and i spent 5 hours at the facility while the laundry was

during the day hours it felt like a child care service, kids running the halls, using scooters through the

the room perfectly meets our requirements and is spacious, particularly with the inclusion of a kitchen, allowing

it had a full kitchen with a fridge and stove

whatever laundry soap they use was really strong smelling

wifi has a poor connection

it had cable,wifi and was clean plus had all amenities i needed

it's pet friendly

didn't like the laminate floors (which i later realized was because it was a pet friendly hotel)

no laundry facilities or s microwave

we loved the shuttle service to and from the airport!

looking forward to it and i could not afford to buy them more then 2 fruit cups from the snack bar because they

dispenser holders in the bathroom were empty and replaced with a bar of terrible soap

not a single place in the shower for a bar of soap or bottle of shampoo to sit, so you had to put everything

and laundry was 24/7

we were across from the laundry room and it was a bit loud

my family (husband and 4 kids) stayed in march 2022 before the remodel/updating

rooms are spacious and perfect for my kids and i

stronger wifi service would be appreciated.

excellrnt price. roomy suite. full kitchen. good location. all good

we appreciated the water bottle refill station outside of the gym too

the breakfast could have been better. it was not very healthly.

it wasn't pet friendly. we didn't stay.

the location is great and i love hot breakfast is served too

it s nice having laundry on premise

another bonus is that the laundry is free

kitchenette & free laundry. closer to many places.

the elevator was in full working condition and the laundry being free was a well needed plus being that i have

clean, staff were very responsive, shuttle to airport, can do laundry on site, great bathroom supplies

i did not eat breakfast.

it really scared my kids and my wife

pool was clean and hot tub was huge

which i was thankful for since we had a long day of travel with kids ahead

we took the shuttle to the airport and that was nice

they had great amenities such as laundry room, pool and gym

second, the laundry facilities, while on location, did not vent the dryer properly so it took too long to dry

it has a pool and a laundry room for guests

the complimentary breakfast was an excellent way to start our day before check out

not get a shuttle pickup

i love the kitchen in the room and i expressed to my partner that the next time we stay i would prepare a meal

breakfast is ok, i would like just a bit more variety of the hot food food, but everything is very

pillow cases were a bit scratchy and pool is very small. no hot tub.

cleaners , friendly and helpful staff, kitchen inside the room.

we would love to use the pool next time but their breakfast was great

for help with wifi, no one was there then i saw the front desk lady folding the towels in the laundry room

was next to the laundry room and it was to noice couldn't sleep well, lock the door when work late at

very comfortable very quiet a restaurant right across the parking lot.

also, the hotel is clean w/ a decent travel friendly breakfast every morning

with a lot of dog hair, rooms very unclean, a definite 1 star perfect if you are traveling with pets

the pool and laundry were being repaired so i wasn t able to use

breakfast was good

quick and easy check-in, small bar in lobby, spacious breakfast/coffee area.

the breakfast and no bar!it should have a bar and breakfast should be improved.

also i was charged a hefty pet fee

walmart has police call boxes in the parking lot because of the high crime

had asked for an early check in which was not provided

i loved everything about this hotel not to pricey,my kids enjoyed the pool.

guests were cussing loudly in parking lot, too many people hanging around outside that we not guests

breakfast was good and fresh the hot pool was opened i was kinda hesitated since last time it was

cause cheaper than 2 queens and we had a kitchen

parking is not great

more breakfast items for breakfast

breakfast was to short and items were limited

pool was a reasonable temperature

were on the second floor right over the pool, and you could really hear the noise from the people below

limited breakfast offering

great breakfast, great location. very clean, very friendly staff.

the pool is small, chilly and there is a sign not to use the door to the outside for security reasons

breakfast ended at 9. i sleep.a bit late.

breakfast was good and the location was also a good choice.

small, but well equipped gym

they got back to me right away asking if it was a service dog or pet and i responded and told them it was a

roomy room, clean and comfortable. good breakfast.

wifi was crappy

also, parking wasn't great

ample free parking and wifi

breakfast and spa were great.

refrigerator in room wasn t very cold; treadmill in gym could use some maintenance

the pool really smelled of chlorine & hot tub wad even worse.

the free breakfast was delicious an the hallways still had that new scent smell.

had a good time but the pool was cold

children not able to gym

little village with a park and restaurants in walking distance and a meijer also right across the parking lot

we didn't really need the kitchenette because it was a one night stay

great value. pool, sauna, fitness room. free snacks, breakfast.

noise from halls and bar at night

having to ask to get into the pool because it's behind the pool was annoying but the room was clean

also enjoyed the chef cooking breakfast in the morning nice touch

breakfast great but missed bacon. rooms clean. problem w tv remote was resolved immediately.

we loved that there was a bar there also

this hotel was very quiet even with the restaurant and bar downstairs

we enjoyed the pool, sitting area and it was very clean

clean, friendly, easy to get to and bar and menu options.

the pool was on the colder side but everything was clean and comfortable/

really loved that you had a laundry room for us to use

also - if you provide a laundry that only has the option for quarters, then you should have a large number of

a typical hotel of the chain. good guest laundry. not so clean.

rooms were nice and breakfast was great

was a lot of kids there at the time of our stay and it was a bit noisy with them running in the

dirty microwave and laundry area

breakfast room service missed the bacon requested

that the inside pool was closed all day

and last time staying there the room wasn t cleaned right didn t get any sleep do to kids running up

location and gym and pillows

no where on their website did it state that the restaurant and bar plus pool was closed had to find a place that

pool full several times.

i enjoyed the pool.

wish the jacuzzi was open along with the pool

restaurant and bar on site. pool area looked nice. room nice.