there is room service available

a table and chairs at the pool would have been nice

there is a pool on the premises which is very relaxing

pool area has a great view of the bay and was great place to

the grounds and pool were very well kept

the wifi was unstable.

wifi was very very deficient

it was perfect for families, with lots of activities for kids to enjoy

settling in ready to explore going to the marley bar monique was great she is a people person and knows how to

the waterpark was fantastic for the kids and also adults

also the pool was a good size for playing in with the kids

didn t like the fact that they didn t have wifi , the data service is poor when you re in the rooms and

wifi and tv worked we would definitely

good wifi

also great wifi throughout the premises

tons of fun and the spa was so great ud83dudc4d definitely going back

your staff was really helpful and considerate in every sense of the word from front desk to the pool deck

breakfast was good the location was good.

breakfast was good. i am vegan and i was able to find things that i could eat.

entertainment team by the pool bar was fantastic

just room service didn't show up in time and i fell asleep after 2 hrs of waiting

spa services were amazing

the beach and pool was lovely and clean

entire staff that we encountered was excellent, from the bell man sheldon, to the receptionist, bar tenders,

like the pool, the beach, the bar ud83cudf78 the food ud83dudc4c and entertainment, especially the jamaican

laundry attendant (sorry i forget her name) for doing an exceptional job and for taking her time to

wifi was horrible. need some upkeep in the rooms: some electrical outlets are needing of repair.

the aquacycle and catamaran were great benefits, the water park and poolside bar were great

a few staff members were rude for no reason, noisy kids ruined a couple romantic moments

they had activities kids clubs it was like doing a cruise without being on the cruise

building has a washer and dryer in it except c building and i wish they would add a laundry facility to that

wifi was not that great

kayaks or paddle boards, we weren't allowed because they felt the water was to rough, but yet kids were out

the coffee shop, the entertainment, the dinners, the rooms (omg), the gym, the spa, not to mention the beaches

place is lovely from the front desk to the room service food was off the chain spa was great bartenders excellent

the bath tub could have been a jacuzzi and the mini bar should ve had alcohol and juice instead of so much

room, grounds, food, people all excellent fitness center was great. golf nearby was great

the gym area was very impressive with lots of equipment to use

ideal for kids and full of space available to seat

beautiful desmond and team was really great big shout out to shana kay from the italian the pool bar staff always

as what they have operational during covid, as we were disappointed when arriving to be told a laundry list of

wifi was terrible

the room is nice and for me the best part is the hotels pools

the room was very spacious, with lots of wardrobe space, a great room service menu, a huge incredibly well

nice resort and overall good facilities, especialle the gym.

housekeeping expressed their was a delay in laundry

the fact that they had a bowling alley and virtuality room that was great and water slide for the kids as well

was fun and pool lovely. mr. weston was great

spa and gym were nice

it's fun for kids

breakfast is amazing.

should give free coupons for golf or shuttle service to course

the restaurants and spa were a bit expensive

breakfast was excellent with a great range of options

resort sprawls over ~400 acres with two miles of beachfront, equestrian center, golf course, spa, multiple pools

place to hang wet laundry. replacement of used towels.

breakfast was good and also the location.

staffs were warm and welcoming. food was great got early check in amenities were a+

entertainment was okay could have being better pool bar closed too early

the wifi was no working in our room

bed was not comfortable, and they had to pay for the air conditioner $7 a night and to do your laundry

the swimming pool is awesome

the swimming pool is amazing and a sight to sore eyes on the hot summer days

we booked 2 rooms and had kids, the host saw this and said nothing before hand, fully knowing that the fee was

very nice and helpful host. big kitchen and living room.

liked the pool area and bar , location of villa was superb

getting our clothes iron because we had to leave earlier than check out and i was told that the laundry doesn

was horrible, spa facilities were lacking, food was not gourmet, no beach to walk, overpriced for what it is -

outside was too cold for me had dine outside because room service wasn t available

room service was also great and the staff was very friendly

room service was not available one of the nights during our stay and we were not informed that the

close to the beach, secured parking

pool water was cloudy

i like the pool the rooms an the chef he was excellent in what he do

comfortable and relaxing, nice pool, water heater works, and the design of the rooms are nice and unusual

pool

the hotel has its own pool, basic facilities in the rooms such as a fridge and microwave and breath taking

loved the fact that there was a functional clean pool to swim in and wifi

it was very clean and we were granted early check in

like the free wifi and warm pipe water and warm water shower and the front desk representative, ms

wifi does not work, hardly any service in the area.

location was perfect pool was nice and area round the pool was great

i loved the view and the outside pool area was very relaxing.

breakfast provided, the beds were broken , their were never no wifi , toilets were filthy and the towels provided

wifi could have been better, it didn t really pick up in the room or outside the room

pool water quality was questionable

pool dirty. no wifi

the airport shuttle was included in the price

but i understand how it's not possible in off season (other resorts like toby's charge more their wifi stunk ac

the pool was very nice, fantastic views

like the location, which is quiet and to us, off the beaten path as we can relax at the pool, sleep well and

that the noise travels from downstairs up to the room i was staying cause i had a room near the pool which a

it was great! they need to advertise the spa prices

tried the body bliss spa this time & they are amazing

the swimming pool

bar nice selection of drinks, prices ok pool nice, but they work on keeping it clean though lots tress send

having pieces of my laundry missing after utilizing their laundry service

the room service lady was lovely

wifi wouldnt work on the 3rd floor, i only got a hotel in mobay so i could work at night on the

for kids

telephone in the room never worked so we couldn t call front desk for room service

room had air conditioning leaking, i saw cockroaches, they advertised that the have laundry facilities but they

no laundry service

lastly, i can t believe i have to pay for each clothing to be washed, no laundry room; at least charge for

staff are a little rude spa was closed they are not very giving with bottles of water even though i've paid

didn t care for the food nor the service over by the pool

a gym and a laundry service with a lovely lady

young lady that clean my room was very nice and pleasant during my stay also the staff inside the laundry room

the cleaning team forgot to replace the bathroom towels, so the guard had to get towels from the laundry area

nice pool area with bar and food in the restaurant is very tasty

the swimming pools are clean and nice, and there is a bar right next to the main swimming pool

massage aerobics did not happen laundry could upgrade to delivery service food could be more tasty with more

no laundry service.

the other downside is not having self-laundry areas

they had a laundry service and had our clothes done within a few hours which was awesome

beach and pool were super

having to send our cloths out for laundry which make it very expensive.

was no fridge in the room, and i didn t get the laundry services, but i did not ask either

would have liked a laundry service on-site, a self-service facility

was nothing i didn't like, however, it there was guest laundry facility, it would help make packing lighter for

wifi wasn?t working properly call drop while you on the phone talking

be honest house keeping and room service can try to maybe speed up the process with getting more things that

the spa and the butler was excellent, the party crew did well also

new equipment(many were broken) -more should be offered when booking a suite -never had my mini bar refreshed(

nice pool area with adequate lounge chairs

no pool parties

staff, the pools, beach, bar at the pool and in the lounge, restaurants the food was well prepare

distance of the spa even though i understood to an extent the strategy behind having it located where it is

phillip at piano bar great personality

were cleaned- pool looked inviting staff were pleasant except one bar attendant elderly gentleman on the opposite

the bed was really comfortable and the room service was exceptional

view amenities, right on the beach, has a gym, an overpriced spa, multiple pools to choose from

the only thing at night room service is very slow.

watered down quite a bit; the food was so-so; some of the staff were not friendly at all; the gym was swarming

very open and airy. close to pools shops, restaurants. excellent service everywhere

spa prices a too high for a couple

12 steps to the infinity pool and a few more to the ocean

experience of taking our breakfast freshly made by sharon and karen (cottage 28) just in front of the bay was

there were plenty of lounging possibilities, an immaculate infinity pool, and a lot of space

also, the kitchen staff were friendly as even though we did not order breakfast, we were provided with coffee

spa, pool, beach, dock, fine dining and amazing service oriented staff