place to hang wet laundry. replacement of used towels.

outside was open lovely large pool, restaurants fabulous food out of this world

thing i have problem with which words was a no problem just the room service was taken all day outside of that

the wifi was no working in our room

breakfast and lunch was the best meal i had at the resort , toniann was my booking concierge she

housekeeping expressed their was a delay in laundry

the wifi was down for 2 days during our 5 day stay

the kids area was amazing... the pool and water park

have a water park for adults

the wifi and the house keeping servcie

pool

comfortable and relaxing, nice pool, water heater works, and the design of the rooms are nice and unusual

pool water was cloudy

close to the beach, secured parking

i like the pool the rooms an the chef he was excellent in what he do

breakfast was good. i am vegan and i was able to find things that i could eat.

food variety & room service timeliness

buffet was not replenished during breakfast, we were knocked up early in the morning to ascertain the time we

breakfast was amazing the jamaican breakfast a+ the food was great staffs like admir dyer hk ,

the breakfast was good not great, thought it should be more local than international

spa services were amazing

breakfast was amazing

i love the entertainment at the pool

in your room, i didn t like the idea to be calling the front desk at all times for the mini bar to be stock

spa treatments ok disappointed with facial

good wifi

also great wifi throughout the premises

wifi sucks

wifi didnt work

there was no wifi, no hot water, and except for a bar down the road and a convenience store it was basically

the entire crew at the marley bar adult swimming pool

the spa staff were not truthful when asked why the spa and gym was closed early at 5 pm

the hotel was clean, amenities great, food delicious and the best part i felt safe having my kids there

room service options limited and bland, some food options were a little too salty especially the

great room service

there is room service available

there is a pool on the premises which is very relaxing

i could see everything: all of the houses below, the scenic highway, the ocean, the swimming pool, the luxurious

a table and chairs at the pool would have been nice

pool area has a great view of the bay and was great place to

they didn t have that fresh laundry scent at all

parking was limited.waited a long time after ordering dinner.

breakfast was great, located was relaxing and fun.

property was very centered to shops and stores plus the bar is right there, beach is small but it can accommodate

however, the drink bar was very convenient

c no tv nothing for the kids to do swimming pool was filthy no food on offer it was appailuling

the accessibility of the wifi. the pool area was awesome with the entertainment center.

poor wifi very little cutlery or crockery

love the pool

towels were dirty and floor need to be sweep. the wifi system was not user friendly

jus that the bar close at 9pm but i understand

breakfast was phenomenal, delicious and healthy

the lovely pool, the awesome breakfast, beautiful surrounding flowers. the staff was great too.

breakfast available made to order

the breakfast area just needed to be cleaned more often after guest dine.

we enjoyed the private beach along with the pool facility

only improvement that could make my stay better is if we could put this lovely hotel and spa on a beach front

overall carfiff hotel and spa is just too awesome

gym still not open, stayed here approximately 6 months ago and couldn't access the gym

service was very good, would go back again and also reccomend it to friends and family , breakfast very good

laundry attendant (sorry i forget her name) for doing an exceptional job and for taking her time to

spa prices were high

water park, beach cabanas, friendly staff, and beautiful grounds all made this resort and vacation

a few staff members were rude for no reason, noisy kids ruined a couple romantic moments

wifi was horrible. need some upkeep in the rooms: some electrical outlets are needing of repair.

building has a washer and dryer in it except c building and i wish they would add a laundry facility to that

kayaks or paddle boards, we weren't allowed because they felt the water was to rough, but yet kids were out

nightly entertainment was pretty good for the kids

so i figured the gym would have one and they did

were great, wide variety of items on menus, breakfast was amazing rooms very clean the pool area is clean and

i like the fact that there was a coffee bar and an indoor piano bar as well where you can relax if it gets too

e room service, ordering at a restaurant or by the pool/beach

beautiful desmond and team was really great big shout out to shana kay from the italian the pool bar staff always

use a kids slash area and other kids activities, however the kids did enjoy the pool and other painting

use a kids slash area and other kids activities, however the kids did enjoy the pool and other painting

as what they have operational during covid, as we were disappointed when arriving to be told a laundry list of

the room is nice and for me the best part is the hotels pools

the variety of dining options was great and i can't ever forget to praise the included room service

hot tubs were not working at some time (warm water), all inclusive but not wine included in room service (even

funny because the kids side was more fun than the adults side

location; super engaged friendly staff; lovely service; gorgeous style; complementary late check out in hospitality

my daughter can not stop talking about the room, pool, and the food

$40 for a breakfast that is not that great and the drinks prices at the bar are eye watering

no easy option for room service, coffee station should be all day, everything was fee for service, no beach

great location, staff are brilliant, beach and pool were perfect, rooms were good

bed was not comfortable, and they had to pay for the air conditioner $7 a night and to do your laundry

big thanks for that coz this little plus makes a huge difference all facilities around, kitchen fully furnished

really comfortable place, with super comfy living room, well equipped kitchen and heavenly view from the pool

clean room and lovely swimming pool

the wifi password was placed on the wall but no password below,we asked and was told we'd have to go

getting our clothes iron because we had to leave earlier than check out and i was told that the laundry doesn

room service menu needs to be upgraded especially now with the covid gathering restrictions

were clean, front desk staff were extremely helpful with checking in and out, allowing late check out for a

the cleaning and room service was amazing. checkin took a little too long.

outside was too cold for me had dine outside because room service wasn t available

liked the pool area and bar , location of villa was superb

loved the fact that there was a functional clean pool to swim in and wifi

the pool is also ready for a make-over

it was very clean and we were granted early check in

water pressure low , no room service that sucks everything st the front desk u have to pre order ur breakfast

the hotel has its own pool, basic facilities in the rooms such as a fridge and microwave and breath taking

location was perfect pool was nice and area round the pool was great

pool water quality was questionable

bar and balcony view were amazing but still being refurbished, i can t wait until it s

wifi could have been better, it didn t really pick up in the room or outside the room

the pool was definitely a bonus with the summer heat, i even had a video game with all classic games

the wifi worked in both rooms and did not drop

wifi was down

pool dirty. no wifi

couldnt make use of the bar because there was a wedding dont see the point in inconveniencung all of your other

great ac working wifi comfy beds close enough to attractions far enough to be peacefully

they had a laundry service and had our clothes done within a few hours which was awesome

no laundry service.

massage aerobics did not happen laundry could upgrade to delivery service food could be more tasty with more

the other downside is not having self-laundry areas

the fact that my kids room was far frm mine n yet there was an empty room next to my room

young lady that clean my room was very nice and pleasant during my stay also the staff inside the laundry room

the cleaning team forgot to replace the bathroom towels, so the guard had to get towels from the laundry area

a gym and a laundry service with a lovely lady

i have an area outside i can sit and have breakfast if i want room service and i usually do for at least one

room service was available and i had breakfast on my patio area

room had air conditioning leaking, i saw cockroaches, they advertised that the have laundry facilities but they

no laundry service

lastly, i can t believe i have to pay for each clothing to be washed, no laundry room; at least charge for

too mandy kids in the pool. and grounds.

the proximity between the beach ,the bar and bedroom cannot be understated, it s close!

having to send our cloths out for laundry which make it very expensive.

was nothing i didn't like, however, it there was guest laundry facility, it would help make packing lighter for

would have liked a laundry service on-site, a self-service facility

was no fridge in the room, and i didn t get the laundry services, but i did not ask either

there is no good parking, i was not please when someone waked up my brother to move the car

the pool side is a bit small but other then that there is nothing i dont like.

great breakfast. great pool. wonderful staff. amazing location.

pool could use a few more lounge chairs (new ones)

location, the spa staff is lovely, great massage and great manicure, reception and cleaning staff lovely

tried the body bliss spa this time & they are amazing

having pieces of my laundry missing after utilizing their laundry service

the room service lady was lovely

wifi wasn't strong enough for us to access it while in our rooms

the pool view

didn't care for the breakfast after day 2

everything except the long wait for room service

all rooms also overlook the pool and pretty much all the other outside amenities

everything was great view, room service and staff

room service good wasn t good

wait in the restaurant by the bar she told us 5 mins and it turned to 20 mins and there was no one in

staff was very friendly and room service 2 thumbs up

bar undergoing building work and mostly blocked off - so it lacked the vibrancy of my previous stay

room service was 24 hours as well, but only parts of

the bed was really comfortable and the room service was exceptional

phillip at piano bar great personality

the spa upon my checkout.

just relaxed and enjoyed the sun, pool and beach.

i also liked the access to the other resorts and their pools

food and the music and the pool and ocean

view amenities, right on the beach, has a gym, an overpriced spa, multiple pools to choose from

breakfast very good. dinner underwhelming!

all vegan spa menu (wright life live food) was best we had on our entire jamaica trip

breakfast served at my villa in the am and the special service and attentiveness blew my mind

i also wish we had booked a balcony room on the first floor for quicker access to the pool and restaurants

villa with private pool