laundry attendant (sorry i forget her name) for doing an exceptional job and for taking her time to

the food tasted great, the pool was lovely and the room was quiet and soothing

the service to golf or service in the restaurant and bars was great

wifi and internet functions were poor outside of the rooms and lounge areas

the prices of the spa were, in my opinion, a little overpriced

a table and chairs at the pool would have been nice

there is a pool on the premises which is very relaxing

i could see everything: all of the houses below, the scenic highway, the ocean, the swimming pool, the luxurious

there is room service available

the grounds and pool were very well kept

building has a washer and dryer in it except c building and i wish they would add a laundry facility to that

room service came very late in the day which for us waking up earlier doesn't work out well

com messed up our reservation and only charged for 2 adults instead of 2 adults and 2 kids (even though we booked

proper layout for salads, entrees, on demand, desserts and low rise serving for kids

you are better off going to the pool, just wish they had more pool chairs

location with excellent kids club, beach, pool food and nightly entertainment

the pool bar on the family side seem more active and fun

room service was much delayed

also a great place to visit, if you have kids

great for small kids, not so good for the rest of us

as what they have operational during covid, as we were disappointed when arriving to be told a laundry list of

zen spa was great sharon and natoya were awesome

also, the steam room in the spa was inoperable and the ice bath had some bugs in it and the water didn't look

ann at islandz bar is my all time favorite she went above and beyond to help us out

the jerk hut by the pool was our favorite

should give free coupons for golf or shuttle service to course

many pools included an olympic size lap pool, swim up bar and in infinity pool over looking the ocean

breakfast buffet and seating view amazing

my room, beach, gym, tennis courts, bikes

fact that you have to use a golf cart or bicycle to get from one part of the property to another, the many

bed was not comfortable, and they had to pay for the air conditioner $7 a night and to do your laundry

big thanks for that coz this little plus makes a huge difference all facilities around, kitchen fully furnished

the view and the pool, i especially liked how hospitable the owner was.

clean room and lovely swimming pool

location, the pool and the staff were great

getting our clothes iron because we had to leave earlier than check out and i was told that the laundry doesn

outside was too cold for me had dine outside because room service wasn t available

was horrible, spa facilities were lacking, food was not gourmet, no beach to walk, overpriced for what it is -

i order room service and had no place to sit and eat other than the

were clean, front desk staff were extremely helpful with checking in and out, allowing late check out for a

liked the pool area and bar , location of villa was superb

it was very clean and we were granted early check in

the pool is also ready for a make-over

like the free wifi and warm pipe water and warm water shower and the front desk representative, ms

nice pool area with clean pool

loved the fact that there was a functional clean pool to swim in and wifi

great room service

the wifi was unstable.

the hotel was clean, amenities great, food delicious and the best part i felt safe having my kids there

property was home like and comfortable, but i think the need of having a pool party on saturday is

food, drinks and the pool

wifi could have been better, it didn t really pick up in the room or outside the room

place looked run down pool was dirty and green

bar and balcony view were amazing but still being refurbished, i can t wait until it s

the pool was definitely a bonus with the summer heat, i even had a video game with all classic games

i loved the view and the outside pool area was very relaxing.

wifi were really low on the website they said the shuttle for the airport it was for free, but it

wifi was down

the airport shuttle was included in the price

had an issue with wifi for 2 days

pool dirty. no wifi

they had a laundry service and had our clothes done within a few hours which was awesome

the other downside is not having self-laundry areas

no laundry service.

massage aerobics did not happen laundry could upgrade to delivery service food could be more tasty with more

wifi was good except in the back of the building where my room was

the cleaning team forgot to replace the bathroom towels, so the guard had to get towels from the laundry area

young lady that clean my room was very nice and pleasant during my stay also the staff inside the laundry room

a gym and a laundry service with a lovely lady

was clean i had pool side view food and service was wonderful stay was close to sites and stores and

parking can be a challenge at times, and the pool party can be bit loud after midnight

room had air conditioning leaking, i saw cockroaches, they advertised that the have laundry facilities but they

lastly, i can t believe i have to pay for each clothing to be washed, no laundry room; at least charge for

no laundry service

too mandy kids in the pool. and grounds.

the bar was a plus

having to send our cloths out for laundry which make it very expensive.

was nothing i didn't like, however, it there was guest laundry facility, it would help make packing lighter for

would have liked a laundry service on-site, a self-service facility

was no fridge in the room, and i didn t get the laundry services, but i did not ask either

breakfast and pastry was adorable.

having pieces of my laundry missing after utilizing their laundry service

a la carte breakfast had several selections; good and hardy

the pool was really dirty

love the pool great location on the strip

many restaurants, stores, clubs & even a casino near buy

the swimming pool

breakfast was lovely and the pool was lovely

room service only till 10pm not 24 hour bath mat was

great location. breakfast was a nice feature. pool area was very nice.

location, the spa staff is lovely, great massage and great manicure, reception and cleaning staff lovely

wifi didnt work

also the pool was a good size for playing in with the kids

wifi and tv worked we would definitely

there was no wifi, no hot water, and except for a bar down the road and a convenience store it was basically

also the pool was a good size for playing in with the kids

the wifi was a little jinky over by the beach

i like the veiw from my room , the roof top pool ,bar and restaurant

wait in the restaurant by the bar she told us 5 mins and it turned to 20 mins and there was no one in

pina calada at the pool bar was very good

hot tubs weren't hot.....gym to small

shout out to erica @ pool bar and o'brian -- we loved them

represented the mini bar stock was awful - 3 tins of beer/1 tin fanta sprite/1 tin of fanta orange /1 bottle of

room service food wasn't good

plenty of pool chairs and beach chairs

were cleaned- pool looked inviting staff were pleasant except one bar attendant elderly gentleman on the opposite

food and the music and the pool and ocean

the massage at the spa was amazing

they gym was well equipped and the spa was nice enough

one of the staff members ( a young lady who worked at the casino) was walking by and noticed how distressed we

room service was pretty slow.

loved ordering room service to the room

the room was cosy. room service prompt.

i really love all the meals, the pool, the beach and the entertainment.

gentlemen, if you need a good drink from a good mixer, go to the dips pool bar and ask for maxwell

carl and romaine from the pool bar was the best!

was amazing the jamaican breakfast a+ the food was great staffs like admir dyer hk , lindsay from room service

food is great, staff is nice, vibes is right at the pool

buffet was not replenished during breakfast, we were knocked up early in the morning to ascertain the time we

pool was great, the room was small

nice pool and beach with enough amount of beach chairs

housekeeping expressed their was a delay in laundry

the kids area was amazing... the pool and water park

the most appealing feature of this hotel was the swim-up poolside room.

didn't like the fact that the water slides were for kids only but my son had a great time there

the food was good , facilities were clean , beautiful property, wifi was very good

place to hang wet laundry. replacement of used towels.

of welcome packets when we arrived so we didn't have a map or our reservation number to get on wifi for the

of all i want to say thanks to the area manager (gorgette virgo )the breakfast is lovely and so many different

the breakfast was good

demario, entertainment team by the pool and karaoke at sports bar, and everyone on the spa team on the day of

having our private pool was great

to a fabulously renovated cottage with a view over the bay and a pool and outdoor shower

also, the kitchen staff were friendly as even though we did not order breakfast, we were provided with coffee

most beautiful property, with the best of rooms, villas, sports facilities and a gym with an unparalleled view

covid restrictions didn't allow room service. they should just do contactless room service.

pool water was cloudy

comfortable and relaxing, nice pool, water heater works, and the design of the rooms are nice and unusual

i like the pool the rooms an the chef he was excellent in what he do

close to the beach, secured parking

pool