one negative (for me) was that the bedding had an extremely strong odor of laundry detergent or dryer sheets

floors, traffic noise and not being able to locate the laundry facilities (according to the listing there was

parking can be a challenge

the suite was a sanctuary of comfort, with its fully equipped kitchen, cozy living area, and inviting bedroom

the small kitchen area was ideal for our stay

guest laundry was available, which was a nice amenity

had everything we needed for a family, laundry, pool, fitness centre and

super clean, loved the laundry room, would definitely stay there again

dirty laundry left in our room from previous guest

the breakfast was really good and it has a nice gym.

shower gel way too scented!!! a lot of folkthe bar soap wasn't great but not nearly as bad.

no pool, kitchen service, etc. do to covid-19

waiter during dinner was also manning the bar so service was slow

the light switch in the kitchen could only be accessed if you opened the refrigerator door, and surprisingly,

the wifi didn t work for us unfortunately

returning to hotel after my evening and no parking space

size of room, layout,. full kitchen great for longer stays. available bbq for warmer weather.

great location, very clean, staff is very friendly, good breakfast.

beautiful rooms. wonderful breakfast. perfect location. highly recommend.

a good gym opened 24/7, a small pool complete the offering

perfect location. older but clean , right off hwy. good value. laundry available.

wish the gym was open

the pool and breakfast

loved, loved the awesome pool

impressed by the full sized water bottles in the gym s mini fridge

very clean, great breakfast, friendly staff

was perfect from the check in to the room to the breakfast

no discount for that was told the pool was heated

our daughter always enjoys the indoor pool

breakfast wasn t amazing and the elevator seemed to go up even after it landed

pool was ice cold and the hallways felt like they had no heat the rooms however had very good

plus there was people hanging outside in the parking lot at night

pet fee is too high.

the free breakfast area was nice, good selection

there is a large parking lot and the location is close to a grocery store, some restaurants and a gas station

also, we needed to wash a baseball uniform and had to hunt for a laundry mat because guest laundry was closed

laundry machines kept eating my quarters, no body soap in shower dispenser so i had to get out, who

i checked out immediately and hopefully made it to my laundry room in time to prevent the spread

i also had to do a load of laundry, and the cozy gym with cable tv was conveniently located adjacent to the

there was no pool, no exercise room, no guest laundry and for breakfast we got a bag with a orange, muffin and

comfy bed airport shuttle

we also went down to the indoor pool and hot tub and both were well kept and offered towels pool side so we

reservation line promise the restaurant with room service for the same price i could ve stayed at a hotel that

pool and jacuzzi

staff was courteous, shuttle service excellent, hotel was peaceful and calm

having a laundry on site since we were there for a soccer tournament was especially nice

i that is a mom loved that they have 24/7 laundry

and i was lucky to get a room right across from the entrance to the fitness center and the pool

pool stayed open till midnight

dis like anything at this hotel besides fact you cant swim because of covd but i understand the kids however

the location was nice and it was nice having a laundry facility to use

it was a bit pricey, but it did have a great kitchen area.

breakfast was fine, certainly enough choices and what we had was good

the breakfast bar was stocked and clean

oh and the pool is awesome

had to keep swapping keys because they never worked, and our room was right across from the staff laundry as

property simply amazing, one of the best hotel i have stayed, everything new and clean, the breakfast really

very clean throughout, spacious room and friendly staff. convenient parking.

so nice and clean. it was a great experience. breakfast was also amazing. staff was sooo nice

clean room, great breakfast, and ample parking!

heaps of laundry left on the walkway outside our front door

plenty of parking in front with

the pool was having issues & was not open

staff, cleanliness, pool, rates

room smelled a little smoky and it was supposed to be a non-smoking room

included 24 hour laundry facilities were an added value because we needed to wash soccer jerseys between

not getting their laundry out of washer/dryer for other people to use

clean, nice setup for extended stay (laundry, full kitchen with dishes), staff super friendly and accommodating

the room was very nice. happy they had laundry room.

very convenient location and had lots of amenities we were able to utilize on our stay, like the laundry, fitness

hard to get to from the road. very dark parking lot. laundry room light barely worked.

they had a free laundry room with tide pods that they provided which was great since i was staying for 8 days

no laundry soap in the dispenser no bleach either

i like the laundry basket in the bathroom and the coat rack

all i got was this night staff saying that she got the sheets down to laundry and inspected them to find no

love mini kitchen and free use of laundry

no pool, but laundry facility was much needed for sports camp

hotel has on-site laundry facilities, etc

hospital, and they appreciated a place to stay where they could feed their family, and do their laundry

self laundry is free

the guest laundry was a mess

laundry room is too uncomfortable, stools to wait for cycles and too hot

no laundry detergent in the laundry room. had to make an extra trip to the front desk.

breakfast options due to covid, but that's mostly out of their control.

breakfast was good, room was large, good location in town.

the laundry facilities for guests are included in the price you pay for the room

the laundry facilities were free and helpful. the social and breakfast were nice.

there was also cleaning supplies, laundry basket

free laundry is always a plus

laundry room was dirty

access to the pool for the kids.

i have three kids so this was super disappointing

we stayed with 4 people, 2 adults and 2 kids. there was a sofa what to be extra bed.

staff was friendly, place is clean and quiet. parking is very ample.

i would have liked if the pool area had a hot tub like other springhill suites i have stayed

breakfast was great, room excellent as well. laundry room very usefull

floor plan for embassy, but lots of open space around the bar area and breakfast area

pool is open

in the kitchen is one valuable asset to your organization as well as raymond but cheryl was buzy from the

parking lot was treacherous

guest laundry facilities were out of order so had to take our clothes to a launderette to dry

the pool, gym, and laundry were all great

felt like earthquake in the room where they used the commercial laundry the floor was vibrating

hotel room was nice and spacious, had laundry for guests

i like the large rooms, free wifi, and the friendliness and accommodating staff.

of parking ,but barely any open spots

desk was very accommodating, great location kroger and food within walking distance, good breakfast buffet with

there were parties going on in the pool area when we went to it.

i appreciated the pool and the fitness areas

good breakfast every morning

couldn't shut the blackout drapes...the front parking lot lights kept our room lit all night

the only thing better would be if breakfast was later. :)

very clean, comfortable beds, wonderful full breakfast, and the staff are exceptional

the pool was great

great location! clean, nice breakfast, and friendly staff

the beds were soooo comfy and the staff at the bar made us feel like family

too many qr codes to deal with, such as tv remote on phone, and room service and valet

we stayed in the bunk bed room with my two younger kids

king room, very comfortable, and we loved dining at the bar for breakfast and dinner

everything!! great staff, elegant lobby, bar and room! so incredibly impressed!

the little gazebo with a swing chair in the back near the pool was a delightful surprise

fitness center had one treadmill and one stair climber and a weight machine

the breakfast was amazing!!! friendly staff!

parking is ridiculous

the honor members have way better parking than the handicapped do. pretty crappy if you ask me.

breakfast, the work out room and the location of laundry

very clean facility to catch up on laundry, or slip in a workout

the laundry people decided to not show up so we had 2 towels for 4 people and they were out of towels

the room was clean when we arrived,the location was perfect, the bed was comfortable, laundry room clean/

with the covid restrictions, they had bagged breakfast each morning and always fresh coffee made

entry to building and parking was limited

very nice breakfast. comfortable room and bed.

free parking a bonus

eventually figured it smelled more like mold, i m assuming from people getting out of the pool and walking,

didn't like that i had to try to remember my marriott password to use the wifi

being on 3rd floor, and no laundry

no laundry

my stay at three am they then came knocked on my door at 2pm and kicked me out because i had dirt laundry in

came up with two issues when was the laundry facility was closed and there was no coffee for breakfast all of

i believe the smell was from the laundry room that was right below our room

tried to do laundry and those were broken too

the laundry room was right next to us and the washer sounded like a helicopter landing

the laundry was extremely extremely dirty and the housekeeping was not met also the maid stole my

that there's a difference between breakfast and continental breakfast

after i checked out the next morning, while walking to my car, had some people arguing across the parking lot

would have loved to have seen a laundry room

laundry service could have been helpful ud83dude42

the food at the bar and grill wasn't as good.

staff was very friendly. bar was nice and food was good.

comfortable hotel, nice big room, reception staff very friendly and helpful, free airport shuttle

room service food was good, delivered hot, and not too costly

though the pool was beautiful- too highly chlorinated- we were coughing from the chemical.

clean, close to a lot of things. bar and coffee located inside

pool was very small for the location

the pool and hot tub were also great and most of all the people working there were very nice to us

no laundry bags available

swam in the pool late afternoon, dead bugs were gross-especially by the steps!!

the pool

walking around parking lot, and blasting music from their cars when driving in and out

online reservation said pricing would be less then it actually was and has no mention of extra pet fee, even

pool is tiny. like it has 8 chairs because only a few people can fit in it.

small swimming pool on the roof

excellent gym and nice but rather small pool

staff was friendly. infinity bar restaurant was a great value with delicious food!

there is a rooftop pool which was neat

a great bar to enjoy a cocktail, then head into the dining area for a lovely meal

also restaurant and room service may not be available if they have a private function

the room service was available a little later

that the bar and lounge closed to early

the bar should stay open later

everything was perfect. great breakfast, restaurant, all other accommodations and staff

breakfast was great, nightlife was lovely at the rooftop restaurant and valley parking was very

very convenient. clean. parking was easy. loved 8th floor bar and pool

breakfast was good but, the staff was amazing during breakfast time

he made sure to visit the tables to socialize even with the kids

nice area for walking the dog, great location, free laundry!

convenient location. quiet. large rooms. indoor pool, laundry and well equipped rooms.

free laundry was amazing and fairly priced snack foods

free laundry..! always a plus.

laundry was free and there was a decently sized work out room

the bar is small but has just about anything you might ask for

the bar area is a great amenity and stayed open late

the bar was very nice too

the fire pit area & the deck connected to the bar was very quaint & charming

good comfortable room. nice bar area. all downtown facilities easily walkable.

later that night, me and my boyfriend were washing my work clothes and having a snack inside the laundry

pool was dirty and closed, the laundry room was out of order, the floors were dirty and the only thing out for

laundry wash and dry machines/area was dirty

second shift lady smoking pot out front by the laundry with her friends in a gray car

lots of parking well lighted

everyone in our party was pretty itchy. i m thinking it was the laundry detergent.

spacious and a great price! loved the kitchen! kids loved the pool!

the rooms were nice and clean and pet friendly

they did not de-ice the parking lot

location, clean, friendly staff and a fitness room i was able to take advantage of

laundry on site

there was only one washer and one dryer in the laundry room and we never did get our clothes in because it was

hall carpeting dirty,self laundry expensive , inadequate availability of ice on first floor, food in bistro

the breakfast choices were very limited, especially for a family with kids

amy the sunday front desk bar tender was great.non

when we asked about the laundry facilities we were told that we would be lucky if we got to use them because

and there was no way doing a load of laundry so many students waiting to use the laundry machine

list a laundry, pool, those no longer exist, heavy construction inside the hotel that was not listed

they were pet friendly and the continental breakfast was a nice bonus, too

the breakfast set up was amazing

there long enough to really explore everything the hotel had to offer, though i did utilize the pool

easy access and plenty of parking, friendly staff and the kitchen was a bonus

was no breakfast, never any towels on the pool towel rack, need a small thing of dish soap and the internet was

very much loved the room, the gym, the outside area, the lobby, and the coffee they have at the reception

is new, extremely clean, and the room has a kitchen

the size of the room, the resteraunt on site, free laundry, nice swimming pool and awesome layout of hotel in

of parking fee and another fee dirty laundry in the hall at every door between our room and the elevator no

over priced room service, after 20 minutes was told they were not delivering, but we could come pick it up

kitchen staff was super friendly, positive attitude, and started our day just right.

no room service

soap available for the laundry room, front desk staff wasn't the most friendly

i would have ordered room service but there was no easy way to find options

like the hallway walls and carpet and doors

the gym area had new equipment

chef room service was fantastic in the steak and the fish

the fact that you have a quest laundry room is great

wish there was laundry detergent available in the laundry for purchase

the privacy, convient laundry room/exercise room

no wifi, tv didn t work, air wouldn t turn off and smelled old

the parking lot is easy to access the back door, and the elevators were close

the laundry room was excellent!!! we had lots of room, a kitchen, and nice bed.

my room was adjacent to laundry which also produced some noise

we like having a kitchen - comes in handy especially in the morning when you want a simple breakfast and not

$25 pet fee was unstated until after the room was booked. the poor excuse for a

setup of room.pet friendly

the person at the desk said she could not help me that was a laundry problem

also the laundry machine took my money

limited laundry facility

free breakfast was subpar.

good location; pet friendly with lots of places to walk your dog

the hot breakfast was the best we had ever had at a hotel

lady at the front desk was very rude and racist and ask that we get those black kids out of the

lady at the front desk was very rude and racist and ask that we get those black kids out of the

the pool was also great for my kids

clean room, nice linens, nice pool, jamie at front desk was nice friendly

equipped kitchen, gym and laundry facilities

also somebody decided to go steal my clothes while they were in the laundry room granted it says don't leave

some of the laundry equipment wasn't working

laundry is the only downfall in the con i have the laundry is usually broken when it comes to some

friendly staff. clean rooms. convenient to restaurants. pet friendly.

affordable, an a amazing breakfast bar wit staff to help, cheep laundry sight, with nice washer and dryer

whatever laundry detergent they use is awful

rented from here but upon rental no pool false advertising way to high deposit for absolutely no gym pool nothing

the location was ideal, close to the expressway and kentucky horse park. the parking was good.

curtain was moldy, breakfast staff was not attentive, had to request cups, and there were no biscuits for the

the laundry facilities are clean and well maintained, and the staff on reception were able to assist

my kids loved the indoor pool. very convenient location next to i-75

the indoor gym they had was nice, but half of the cardio machines were damaged and did not work

very clean. nice breakfast.

we had was with rude guests hanging out talking loud in the hallways and letting their young kids run up and

room was right across from the laundry and right next to the guest laundry and the ice machine

the lobby area was dreary with boxes , dirty laundry and things left on the

easy to get to the laundry room and vending

the rooms are clean, comfortable and updated. microwave, fridge and laundry are available.

perhaps use a bit more bleach in the laundry :-)

the breakfast was adequate. we used the laundry room and exercise room.

one night there was laundry detergent pebbles spilled just outside of the laundry door and the next morning

easily accessible guest laundry facilities

pool and hot tub was a blast not really busy witch the kids enjoyed and having 2 tvs in the room

close to kentucky horse park and the interstate . very good breakfast.

building outside looked good, new flooring, newly painted walls, good housekeeper, decent laundry, great

front desk services, laundry 7/24, new and clean facilities, car parking

privacy, the laundry facility on site, and it just felt like home

no atomor change machine for laundry.

just past the vending machines ,however, and get an extra towel, use a vacuum, or use the pay laundry machines

the laundry room is excellent with supper efficient driers

i havent seen any breakfast but its pretty clean and quiet and the laundry room works well

and see if it's the one i reserved of course it's nothing like the picture a plus is they had a laundry room

room was next to the laundry room'

the service, the rooms, the pool, the cleanliness.excellent!

the pool was very nice and my kids loved the jacuzzi in the bathroom

omelet bar excellent fluffiest omelet i have ever had

the pool was very nice and my kids loved the jacuzzi in the bathroom

she also made sure the pool was open for us

i loved the fact they were pet friendly

the on-site laundry room only had 1 working washer and neither dryer heated

laundry area was a joke

not a set time to clean the room on the scheduled day. laundry area could be kept up better.

room,guest laundry,good location

parking was good

the laundry shoot on the second floor did not have a lock on it

were right next to the guest laundry so there was sound almost all night

washer worked but dryer broken and i needed to do laundry

laundry room didn't have a door so i was leary when i had to do laundry and possibly wake someone

comfortable,stylish. hot breakfast w/ample choices of food/fruits.

and the laundry room needs a good cleaning

only drawback was that i was across from the laundryroom however, the room was insulated enough so that i did

the laundry rooms were always open and were unattractive and near the breakfast area

called 3 days later and said it was found in the laundry wrapped in sheets

good value for the price breakfast was sufficient for a good start to our

everyone was friendly and very helpful. we were grateful for the laundry facilities.

more parking. had a little bit of trouble finding a spot when returning after 10 pm.

was better than i expected, happy with the kitchen in it

parking, i parked in a back corner spot after arriving back late, and a semi hit my truck,

kids enjoyed the pool and we enjoyed the breakfast both morning we were there

beds very comfortable. good breakfast. staff great. laundry available.

facilities. pool, hot tub, laundry, breakfast, staff were lovely.

beds were very comfortable and clean. easy to find, plenty of parking, good breakfast.

breakfast was better than previous reviews, the pool area was small but perfect for what we needed, the room

breakfast was fine, nice selection of food

clean comfortable rooms great breakfast friendly, helpful staff guest laundry

room was clean and comfortable. wifi was good with strong upload speeds.

trip, this hotel offered the best blend of facility use, accommodation, courteous staff, breakfast, location

pool, hot tub, spa tub

i also enjoyed the pool and gym

no on site laundry facilities

very friendly staff, comfortable beds, good breakfast with fruit, cookies and coffee available all the time

would have liked an outdoor pool for the kids

very nice hot breakfast, bed was comfortable and large.

the staff was especially friendly and helpful! and the breakfast bar it s was great!

parking was tight

great breakfast

staff was incredible. great pool,

the staff was so nice!! the breakfast was great!!

parking was minimal at best

needed to do laundry on our stay but the machines took quarters, the front desk could not make change for guest

someone was using the laundry facility around midnight even though it s posted it closes at 9 and kept me

laundry facilities

front desk for extra hangers, laundry soap, milk

pool a little dirty, chairs out by pool broken.

laundry bag provided

the staff was very pleasant and the breakfast was phenomenal

we had a kitchen but no dishes to utilize the kitchen

pool, spa and gym

pool hours were nice as it opened at 8 am

everything, the hotel and rooms and pool were clean and the staff was excellent and friendly

(work out room and pool) staff were very nice and welcoming

pool area stays clean, hot tub is super nice

excellent room received for stay was not what was ordered, king suite spa tub, received a kung disabled suite,

pool water was very cold for an indoor pool

ethernet internet connection--i would have liked wifi.

easy location, easy parking

fantastic breakfast!

great parking

stay the pool went down for maintenance one of the days we stayed

this property has laundry facilities as well

we had breakfast at 8:30 and eggs were already gone. no bags for dirty laundry.

it was great having access to the laundry. lovely breakfast room. light and airy bedroom.

offers indoor pool, laundry

room was right by laundry; all the cleaning people just left their carts in the middle of the hallway- fine in

breakfast was slow to be replenished, but, i understand the staff shortage, and, once brought to

was clean, great shower, on site free parking, free breakfast with a variety of options, great location just

friendly and accommodating staff, the comfortable bed, extra time at the pool, a quick and easy drive to rupp

at any given time and the night manger accommodated our request even though the lighting in the parking lot was

very clean, friendly staff, great breakfast.

no laundry facilities

action of a staff member switching my room when i communicated an issue with the first non-smoking room assigned

pet fee was too high

had handicapped parking at the outside door which was close to our room

the staff is friendly and they have smoking rooms

very clean, modern. right off 75, very friendly staff and great breakfast.

the tv had the option of streaming movies that are on netflix, hulu, etc (for free), the gym was open 24/7,

parking well lit

the pool was small.

friendly staff, convenient parking, nice bathroom, clean layout

boutique property that was well appointed. smaller pool, good breakfast, and laundry on site.

no elevator, hrs for guest laundry, key charge, parking is limited

laundry detergent vending machine out

laundry on site that we did use

the price, location and amenities such as onsite laundry facilities.

no bag for dirty laundry.

liked that it offers free breakfast, has a pool and the room was a great size for my family and i

if i had to complain the pool was strong with chlorine.

only has a front and back door ...no side entrance from the parking lot

grab bar in shower was falling off the wall the hot water came out of the coldside.

so clean and roomy! loved the kitchen area too.

the apartment style room with full kitchen was amazing. having 2 bedrooms was the highlight.

pool was clean and great fun for our grandchildren, relaxing for us who just hung out

it had a little kitchen stocked with pots, pans, utensils, etc

the gym was clean with supplies to wipe down the equipment once we finished the work out

it looked like they normally had towels for guests to use but the laundry basket was full of them

while here , we enjoyed the pool with our kids , used the on site laundry facilities, enjoyed all the convenient

the breakfast is very good

you had to go through the pool area and there were a couple doors to go through

two bedroom suite was a nice size and the hotel is very pet-friendly

old funky room, non smoking smelled like smoke

i accidentally ordered a smoking room so that was half of it

very clean parking lot

alot of sketchy people wondering through and around the parking lot all hours of the day and night (did not go

paid for smoking room, gave me non-smoking

no extra laundry bags were available when we asked for some

there was one person working when we checked in and she was expected to do check ins, laundry, customer service

not much. maybe could have had tbn on the cable tv. no vending machines or laundry supplies.

there were some people in the parking lot hanging around for seemingly no reason

got to check in early and my kids liked the pool.