clean room especially the bathroom. nice location. room service was good.

-fast delivery room service

with loud hammering and screwdrivers were heard early thanksgiving day in the hallways and room service never

slippers the shower spout off the wall did not work room service opened @ 730am so i was not able to have

hotel charged a mandatory $21 fee for wifi and amentities

not enough staff around the pool

the spa is lavish thirty foot high granite walls aerate a breathtaking magnesium pool

late check in (7:00pm) & spa booking was ignored by the staff & i missed the chance to get a message because of

had a lovely stay at the maybourne beverly hills as a family with three small kids

room service trolly left in our room for more than 24hours ( we requested a pick up ) no tea/coffee

the gym was outdoor gym

the food the hot tub was closed and room service closed early and too expensive.

service, food was outstanding, room service very prompt, extremely clean, check in professional and friendly,

staff at this hotel are exceptional from concierge, reception, house cleaning to pool and spa staff

gym just makes you want to workout

had my laundry done unfortunately the service did not reach my expectations

location, then comfort of room & bed, style, gym, pool spa.

check-in which made the room far more comfortable as my husband and i were traveling with our two kids

they even provided special welcome amenities for our kids, which made them feel like vips from the start

gorgeous lobby, quick ck-in/out, the blvd bar and dining experience

under major construction, no place to hang hand towels, could not figure out lighting logic, no laundry

the size of the rooms, the gym ,the swimming pool ,elegancy

upon arrival had to sit in the bar area and got appetizers and winks for free according to the staff

from the valet, front desk, waiters, pool valet, and aldo our driver, just great folks

gym, the fact that the pool was closed, also they only have a draining massage in the spa, i couldn

when we explained to the front desk about the weak wifi, they kindly switched our rooms where the wifi was

no restaurant/breakfast

location , friendly staff , nice bar and food good value compare to other hotels around .

waiting 2 hours for room service!

spacious gym

i love the amenities, huge rooms, laundry, hot tub, gym.

bed bugs, not good. fitness center and laundry should be moved to higher floors.

lied to me about laundry i asked them about laundry bill they didn t tell me and deducted from credit card 3

the noise in the laundry room is extremely loud

laundry under renovation

steal items like missing laundry clothes and even housekeeping bring youre stuff missing all the time

finally, they will charge you extra where you can utilize only for food and not to use for laundry or other

pool was not very inviting, seemed cramped but i guess since it was a rooftop pool they were

superb rooftop pool, bar and restaurant

kids welcome, of course, but, no control over the pool area in such a high priced property caused

laundry was drying in public space overnight

hotel is fantastic, especially the pool area

had ev charging stations, but allowed regular vehicles to park there

hotel, but very thin walls, and unfortunately had a screaming kids next to me which kept me up all night and

charming lobby bar and bistro

poor plumbing, the missed wake-up call, the overpriced restaurant food, the miscalculated laundry bill

no laundry room

just how expensive the laundry was

had no signal on most channels limited wifi range pool area is looking old valet is overpriced staff protests

room service is timely and polite

half drank bottle of miraval in the mini bar. incorrect charges on laundry.

room, friendly staff, quiet atmosphere, good bed, ample electrical outlets, reliable wifi

room, friendly and helpful staff (especially the valets), room service food was

is a nice bar that can be accessed from within the hotel without having to go out on the street and there are

comfy bed and fabulous wifi

laundry was always late

the pool is also very nice, as are the gym facilities but unfortunately we weren t there long enough

we had a spa massage it was so good and relaxing

food could be better quality in room service

the pool is also very nice, as are the gym facilities but unfortunately we weren t there long enough to enjoy

with a mall nearby, great restaurants in the area, and convenient laundry services, everything i needed was

no facilities, no gym , no laundry, no pool

wifi was fairly good, not the fastest but enough to work.

strong chemical cleaning smell in rooms, no gym, breakfast is a joke.

we also didn t receive any room service, even though we were asked and had said yes

the lobby always smelt like food and the laundry takes a long time

room service food was sub-par

digital tablet ordering system in the room lacked some details when it came to ordering spa services and in room

room service was fast, food hot and delicious

pillow menu , i have neck problems and they charged me no show at spa even though i cancelled 2 hours advance

no laundry machines

breakfast was fantastic

spectacular breakfast. everything delicious and presented so beautifully. top notch staff.

the rooftop bar is lovely, with a strong cocktail program and very fun

pool and view were nice

i check out they have a lot of reciept give, but i didnt give my clothes to laundry, didnt go any restaurant

valet parking only & not a lot of options for dine-in room service.

mily of four with two young teens) had a brilliant time - pool was fantastic with live music all day long -

service and food in poolside bar was outstanding

loved the location and pool!

room service has $4 delivery fee too

complimentary continental breakfast and rooftop bar / restaurant

choice of dishes at the restaurant and for breakfast could be improved

loved the location, happy hour, pool and vibe

overall, very clean facilities and the rooftop pool was so nice

was in the perfect location, easy check in and check out, free breakfast, quiet and spacious

room was fresh an clean, common spaces were comfortable and charming, breakfast on the patio was lovely and

i loved my room with the fireplace

mini bar and snacks well stocked

amazing breakfast with croissants from laduree

the laundry on-site was very handy and the rooms were very clean, comfortable and spacious

you could easily stay for a week - access to the laundry was

hotel has good parking gymnasium and laundry facilities and each room has an adequate

on checkin there was no mention of the gym or the laundry or the things the hotel included and in particular

the only downside was the laundry machines that just accept coins

the breakfast on the terrace/balcony was amazing.

have helped with unloading heavy luggage on arrival but we checked in at midnight - main lobby bar is closed in

improvement in room service

is not the best for tourists bar and lobby area ambience is nothing but cold and not comfortable not value for

the location a little bit far from everything and the pool was not useful

smoking at bar, pool, restaurant area

the friendliness of staff. the rooftop bar and pool.

that s a really cool hotel with layed back atmosphere and an amazing roof terrace with a heated pool

bar staff this time around were really less friendly than the past two times we were there

comfortable bed and cute little cafe kitchen

rooms are big and spacious there is a laundry in the property which makes it great for longer stays

also needed to ask about guest laundry too

the laundry was not functional

bed was not made up on arrival which was a little annoying after an overnight flight with young kids

my kids hated the smell

the room also has microwave , and they have laundry room for guest so i can wash my clothes

breakfast was so good, friendly staff, we asked for late check out and they let us stay until 1pm

room was not ready one tiny bar of soap for my son and myself i had to ask for them to give us soap and

wifi signal was nearly non-existent in the rooms

especially at the cafe and coffee bar were great

i had issues with the laundry service and some of my co-workers with hygiene in the room (insects and crocroaches

room service additional charge is very high

was amazing except for pool service

pool and freedom to take my dog everywhere-cool staff-top kitchen-top location-a classic hotel worth every dollar

nice pool on the roof top - our kids enjoyed it very much

good restaurant and great rooftop bar and pool

younger crowd don t recall seeing any kids in the hotel or pool

staff at the pool was very kind as well

plus, an amazing pool, gym, in-house restaurant, and rooftop bar

rooftop pool, friendly and helpful staff, very exquisite bar, lobby and restaurant

if weather is permitted i d 100% recommend getting a cabana at the pool

to get a table in the restaurant (polo lounge) / bar area due to non residents visiting

could hear kids jumping around on floor above us

also pool bar service was fantastic, overall: the only place where i felt like home

at the bhh was perfect, we stayed for our honeymoon and they were so accomodation with an early check in and a

paper thin wooden doors laundry all has a slight musty smell to it.

room service breakfast was fabulous and overall customer service and facilities were fabulous

only dislikes was weak wifi

quirky style (looks like it's a renovated motel), helpful staff; cleanliness, facilities, wifi & spaciousness

loved the tablet device in the room for ordering room service/setting alarms etc

it was very handy having a laundry room on site, however they should think about putting some chairs in there

i also like the self-service laundry facility

we appreciated the laundry facilites on site, and also the fact that there was a swimming pool

laundry was a good addition, handy if you ve been travelling a while

laundry room on floor for guests

fully equipped with kitchen and laundry facilities

we stayed in a suite, comes with full kitchen and laundry

but given the location, size of bungalow, full kitchen, in-room laundry, the cost is not unreasonable

appointed suite with kitchen and laundry facilities and beautiful interior

loved having a little kitchen and there was even a laundry

sent a number of items to laundry, they returned burned & ruined

rate is really expensive laundry is too expensive too the value paid compared to the service is not

be honest, the room service food wasn't that great nor was it worth the price that they charged to have room

- we've traveled with two kids (11 and 1 years old) and for each of them the hotel gave the small gifts (like

you can use the swimming pool any time during the day

there is grocery store across street the grove mall is 6min walk restaurants are nearby 24hour laundry 6 blocks

was convenient and the price was good, the room was clean and looked good and the wifi was fast and easy to log

the parking was tight.

there is limited free parking and wifi

one of the best location i spent nights on different hotels and i think i go back to this hotel parking included

tv had lots of channels and great wifi

strong and stable wifi which is always a plus

wifi was very spotty in the room (not sure about downstairs)

no wifi connection and no sound proof. we could hear the guy next room snoring all night.

no wifi

restaurant and bar were very quiet in the evening - we were the only two there - had this been a little more

kitchen

pool was very nicely heated and warm even on windier days room service was delicious and great portion sizes

wifi connection was deplorable, really needs to be remedied as i saw this comment from others and

great staff, very fancy, great pool and staff

there was an issue with my laundry service - chased up on it multiple times with no call backs, they ended up

laundry service extortionate

for that kind of price per night...self laundry

laundry service was overpriced, took the entire day, and the clothes came back damaged and covered

needs a self service laundry for people on holiday.

for laundry, parking, etc

the pool couldn't be used by kids at certain times - this info should have been made available at booking

gym was closed for renovations, and i wasn't willing to waddle to the gym next door to work out

for a hotel who did not have a kitchen, public access to the pool, low water pressure, and no gym

a city where people take care of themselves it's a 5 star hotel with a 1 star gym, it's tiny, just a room

the rooftop bar and restaurant are perfect spots to relax, and the heated pool invites you to spend the whole

preferred the steam room to have been separate to the spa as couldn t get in after my morning gym session as

location, stylish rooms and amazing rooftop bar and good value for money

roof top pool, bar and restaurant a highlight and staff super friendly and helpful

comfortable and modern rooms, excellent location, 24hr room service, housekeeping daily and staff are very

friendly staff, specially carlos and felipe, good breakfast one more thing i liked was guest laundry

location, breakfast, parking, laundry, staff

odor from the guest laundry room on g2-west parking garage does not give a good first impression

see touristy stuff (for the more active family members), and also have the amenities of home (laundry)

has laundry machines and vending machines which are very convenient

room service good

it was a bummer the tower bar was closed every night ...for oscar parties ..but i understand!!

pool area was dreamy

we attempted to call back room service about three times, and the line was engaged

excellent food, we ordered room service twice, it was wonderful

the bed was incredibly comfortable, the kitchen had everything i needed and i could do my laundry too

place has everything desk, kitchen, washer/dryer, full bathroom, etc

i enjoyed having the sofa and really big ottoman to work - and the little kitchen and washer/dryer were ideal

the bed was incredibly comfortable, the kitchen had everything i needed and i could do my laundry too

place was very cozy, extremely clean, well-equipped(particularly the kitchen which was important to me) and the

restaurant and bar are superb too

couldn’t sit at the bar and have a bloody mary in the morning

pool and staff

the property offered spa services, a hot tub, sauna etc

you might find yourself sipping a cocktail at the bar as a hollywood diva walks in, or discover the pool closed

rooms, no room service, restaurant only partially open

pool not warm enough shower curtain should be longer

the bar and restaurant was very good

$49 before tax for parking (weekend stay - approx $200 total); $12 room service delivery charge, allow me to

sitting out by the pool was relaxing

room service wasn't good.

great atmosphere, position, decor, bar and music

the bed the gym the location

i had room service, which was fine, and also one meal in the restaurant--the pasta

gym with one running machine isn't a gym, zero customer service at breakfast - help yourself

amazing smell of the hotel, nice beds, warm blankets, sparkling clean all the way, nice bar on the

room service, bathrooms, bed, simonette, close to culver city restaurants and steps

restaurant and bar is fabulous

great location, good design, comfortable bed, wifi, everything was new and well thought of.

there were lots of other choices as well in the area, including the restaurant and bar in the hotel

laundry service was good thank

great decor. wonderful room, good morning coffee and pastries, lovely pool

a do not disturb on the door because i was going for a quick breakfast but when i came back the sign was off

pool bar service stopped around 3

the amenities made things so much easier and fun, stk, room service, the gym were a plus

drawbacks are 1) no elevator, so this is not an appropriate place to stay if you have very young kids or use a

we loved that this hotel is pet friendly and brought us a dog bed and food and water bowls for our little pup

tv, single bed only, no air condition, no elevator, no breakfast, wifi is intermittently stop

should have breakfast included!

location ideal for us, breakfast good and sufficient

what would have improved the stay would be laundry facilities that were inside and available all hrs

laundry entrance outside down alley.

the guest laundry was scary. you have to go outside and walk through the side parking lot.

tiny laundry room outside in parking area and we had to wait an hour to be able to use them

to the entrance to help with our younger daughter staying with us, they assisted my husband with laundry (they

the large rooms with kitchenette and laundry

spacious rooms with kitchenette and laundry facilities

laundry in one of our rooms

had an allergic reaction to the laundry soap used to wash the sheets on the first night

it has a small kitchen, coffee maker, table for two to have breakfast, and the best is the laundry machine and

coin laundry

old, a/c not working properly, breakfast didn t have a wide selection and all plastic utensils, laundry room

we also enjoyed using the pool and laundry facilities

location, parking, breakfast. guest laundry is very convenient.

staff was very helpful. had good amenities like laundry for guests. good breakfast.

pool check in and management was disorganized and unprofessional

humid , dark rooms and no kids friendly visitors

fireplace

excellent dining and bar selections

spa was very exclusive and a premier experience

i wish they had laundry room

of laundry facilities we sent our laundry off for cleaning and it came back with an astronomical

a little tight getting out and into the building also they don't have a laundry facility on site onther thing

parking lot fee, $20 per day no laundry on place

hotel is very clean, and loved that the lobby has kids games laid out for free

3: no laundry service

extortionate prices to get laundry done

for example, i stopped by the pool on my way to the gym to see about getting a lounge chair

was easy to walk to in and out burger, and to uber to universal studios with the kids

also too many kids around the pool

you can also use their laundry machines for free and they provide detergent that s kind of nice to have when

having free laundry services was amazing

the staff are so down to pool is heated to a beautiful temp, complementary snacks, breakfast and laundry

all the free inclusions from the snacks to the free laundry service

my laundry from our road trip was sent down as we went out for the day and back before we got back

the staff wasn t friendly and the laundry was out of order

there are cafes, restaurants, glossary store, laundry place,, everything is around there

surprised you can do your own laundry nice

had a laundry for washing

wifi, laundry, ice machine, staff, elevator

laundry facility, my room key kept needing to be reset all the time, the 1st day before check-in

i asked him where the laundry was, as the website said that it had one

small gripes: the wifi was a bit slow and there was no chair at the desk.

wifi information is not in the room

there is no room service or offers to have one

they have coin laundry service on site.

they also have laundry for pay

laundry service on site is very helpful

free parking is available. the room is clean. laundry is available for guest use.

loved everything: clean room, great pool, very friendly workers, they have downstairs laundry, free parking,

great sized accommodation rooms, breakfast is brilliant and laundry on site is very handy

there is a coin laundry room which made our stay better as we could do our laundry

ice machine and laundry room are outside in the very back of the building.

loved that there was laundry facilities too - especially with kids

size room, laundry facilities on site, excellent location and friendly staff

i loved that there was a restaurant right above that had a bar walking distance like a minute walk, and the

wifi worked good

the wifi wasn't the best but was manageable

entered the room and saw that the carpet has many pet stains

the cafe was also wonderful and the staff was very friendly and talented in the kitchen

i needed change (coins) to do laundry and they did not have change and

no bag for laundry, no iron in the room

i washed one load of laundry and they did not spin out so i spent 5 hours drying my clothes

however we were several doors down from the staff laundry room service and the door was often open and i always

the free parking and free wifi with good speed are assets

no pool no laundry facilities no complimentary breakfast parking wasn t grate

room was abysmal, opposite the motel laundry room in a dark corner off a dark passageway

laundry facility

usual i was assigned a room in far corner of the building across from the laundry room

problems with wifi