hope you have self service laundry area.

room next to ice machine & laundry guy who smoked weed outside our room

staff, good breakfast, quiet, good wifi and tv, nice pool, convenient to where we wanted to go

three were 3 adults and 2 small children so the little kitchen with the sitting area gave us extra space

wasnt a whole lot of parking, but we were ok with the parking spot we got behind the hotel

there isn't a laundry room.

the breakfast was not good. runny pancake batter, no juice available

good location, clean, friendly staff, good security in parking area

i loved the gym facilities!

the kids were looking forward to that

laundry available

laundry room and workout room was in poor shape and care. garbage cans over flowing all week.

didn t like the fact that i was on able to use the laundry the entire time that i was there which was just

it would have been nice to have a dish towel in the kitchen.

very clean, full kitchen and living room, very comfy king bed

no guest laundry, but the employee washed my kid s jersey for free

there is no guest laundry and nothing close by

no laundry

and laundry facilities were not open

and laundry room wasn't working, no one will tell you until you book the room

i didn't like that they didn't have a laundry room.

pool was closed for season in july

there was not a selection for breakfast

great pool

the parking area was mostly gravel

pool was cold... lol

kids above us jumping all over the bed and rooms and running in the halls till 5:30 in the

nice pool and rooms. great for the price.

comfortable bed. enjoyed the pool. great restaurants nearby. walked around lake norman.

there was a basketball tournament near by and a bunch of kids were there

laundry self serve facilities was not allowed to use due to risk of freezing pipes with no other

quick and easy check in. love the on-site laundry and breakfast goes until 930!

breakfast was good location was great

suite was ok but the first room was s smoking room which was requested

the location was excellent! breakfast was good! staff were very friendly!

laundry was broken, so could not wash clothes during my extended stay

choices for breakfast was very, very good

it seemed a little older, then others, but still a good value. very limited parking

no elevator or pool for 4 days

the parking could have been better

they had a guest laundry which was so helpful as we needed to do washing excellent restaurant within walking

room was larger than expected and included a kitchenette. everything was fresh and new looking.

we requested an early check in since we had to pick up the baby by 10

it is pet friendly. we did not bring our dog, but initially planned to.

gym was very small the breakfast area was very poorly laid out and frustrating/ very few seats

pool was perfect, even had toys for the kids

room was great , breakfast was wonderful and the staff was very friendly and helpful

dinner was very good. casey the bar supervisor was excellent.

floor was a pleasure food was delicious although we did not have a car, we appreciate the free parking

the hospitality was exceptional and the parking garage below the building was a nice addition.

laundry room

the person above me walked arounduntil midnight and woke me again at 3, i was next to the laundry room i think

chose it because it had laundry facilities. rooms were clean

laundry area was also well kept

laundry room was out of commission during my stay so i didn t get to use the facility

laundry room was clean with $1

amenities , breakfast, pool,wifi etc in

amenities , breakfast, pool,wifi etc in

nice & clean. great breakfast and kids enjoyed the pool

only thing i didn t like was the grab and go breakfast

room very clean very quiet very nice staff dog friendly with grassy area self laundry functional and clean gym

only thing i would recommend is having a laundry app that you can use to pay for the laundry verses having to

kids knocking on my door at like 1 in the morning and people above i could hear their every move,

clean and up-to-date. pet friendly. good breakfast and convenient location.

free breakfast. room is spacious and nice. great service

laundry was broke down also

no pool,laundry or bar

hot water, bar was closed, pool was drained, laundry room was closed, curtains were stained with clumps of dried

indoor pool was closed, there was no on-site laundry, and the room was not what it looked like in the picture

love the pool and hot tub. great breakfast

no apologies, just took it and put it in the laundry room

the laundry room and gym that was awsome

the breakfast was good. i liked that i was able to get my laundry taken care of.

clean. nice big room. big truck parking on street close to hotel. pay laundry in facility.

clean, room is spacious. staff is friendly. doing a load of laundry was only $2.50.

are somewhat hard, and the front desk was out of plastic bags for dirty laundry - small potatoes in the scheme

no bag for dirty laundry in closet.

outdated rooms, and only 1 set of laundry machines for an entire large hotel

we were close to laundry room and ice machine. it was very loud late at night.

beds was small and laundry room only having a single washer and dryer

view from our window was of the parking lot, the ford dealership and a construction site

pool not bring outside and breakfast not bring included

lobby bar lady very helpful & outgoing

it had everything from a bar to a resturant to a pool it was perfect!

the indoor pool was super clean and had lots of seating

very early the next morning, several housekeepers were congregating at an obvious storage/linen laundry closet

no wifi. computers were down. tv was new with no instructions to use. staff was very helpful.

due to covid, continental breakfast, only.

professional staff, clean pet free smoke free accommodations, great breakfast and fast wifi.

the pool was very nice. there was food close by for dinner. breakfast was nice.

was great except i bought a little box of laundry soap in the marketplace located at the front of the lobby and

i finally had to call the hotel and the guy answered, said he was doing laundry and couldn't hear the buzzer

is large with comfy and cozy seating areas, firepit, outdoor grills, ponds, and a swimming pool

appreciated that they accept pets

of $280 for two nights, with no tv, no pool, no restaurant, no breakfast bar, and oh yeah the gym is still closed

there was the front desk girl destiny, the bar girl katie and the manager (forgot his name) that were all very

rooms were clean, quiet and very comfortable. decent fitness room; nice pool and bar.

teenage son and nephew had such a great time in the lounge lobby /gym/ pool area , all open 24 hrs

there was a group, a kids football team that was running around in the hallway, fitness area, etc

would have been nice if you had condell breakfast!

no coffee pot or pans to cook with in kitchen, until we asked for them

breakfast was good

also, the door just went to the parking lot - we prefer hotel

convenient location, clean, enjoyed the pool, staff very helpful

not enough towels and rags, and parking can be good or bad based on where your room is located.

there was screaming and shouting with people doing drugs in the parking lot

decent breakfast

was under construction and the pool was closed, and some sections were tented, but you had to walk through them

under renovation and pool was closed. staff wasn t very friendly.

clean, staff was very nice and the breakfast was great

friendly staff (desk and breakfast)

food changes slightly every day, super fresh fruit (only early in the am)

cleanliness and comfortable' best walk in shower!!! comfortable bed' breakfast a delight!!!

believe his name was justin (sorry if i am incorrect) was so pleasant and tried to accommodate an early check

the sunbathing area by the pool is a bit small and sometimes uncomfortable.

not enough handicap parking

mainly my room the room was near ice machine and the laundry area, it was very noisy

laundry

may want to speak with laundry personnel or get new towels

the hall smelled from laundry room. everything needed updating.

the pool was really warm! the room was spacious loved the bathroom/shower. the hotel was quiet.

parking is sufficient, breakfast is good

pecially warm options) was good, suite-style room and well-supplied kitchen were great

round about annoying parking was not good

we are fully vaccinated so wasn t to concerning for us but if you are traveling with small kids or adults

parking lot, small spaces

no laundry for guests

fresh fruit and some form of at protein at the breakfast bar.

there was no breakfast which my family & i were very excited about until we found out there was none

roof of truck scraped the parking garage barrier!!

the wifi is quite good

pool was closed! shower was cold and our room was right next to the laundry, so noisy!

my door didn't double lock and the continental breakfast was skippy

breakfast could have included some fresh fruit.

parking was easy, and plenty of handicapped parking

will the breakfast can be better, they can add a lot more to anything..

the laundry setup could use some improvements, but it s not a major problem.

there was no internet, no laundry, no fitness room

hot breakfast was awesome

that we got a smoking room.

kids loved the breakfast waffles

having a hot breakfast was nice and so was having a laundry room

as i recall this staff member had to stop laundry and be pulled into making eggs

very clean. very nice staff. good breakfast.

the pool was clean and served as a great place to relax after all day meetings

was welcoming and helpful ,room was comfortable and clean parking near our room

shopping or restaurants near hotel, outlets not working in the bathroom, no restaurant or guest laundry room,

got fixed for last day it was covered in bugs on top of the smell from the freshly refinished parking lot

breakfast was very good

should be some type of sound barrier between pool and

easy parking, satisfactory breakfast, constantly available coffee and ice

ample parking

the continental breakfast was great

breakfast food choices could have had a bit more variety day to day

location, room size (one bedroom king), pet friendly with great walking areas, hot breakfast,

facilities and breakfast

the continental breakfast was really good as well

the room smelled like a dog and there was pet hair in the bathroom sink.

even the breakfast room was nicely equipped, nice, good coffee

tight parking situation for trucks with trailers

clean, very nice/helpful staff, clean pool, good breakfast!

light down by laundry was not working, was dark at night

no laundry room for guest

on the couch in the front entryway, cleaning staff not wearing gloves while carrying dirty laundry to their

needed to wash some laundry but their machine was in need of being serviced, but i can't attribute that to the

button was broken to go down so i rode up and then pushed down, i reported it to a lady in the laundry room, no

door to enter on wrong side slow toilet needed more flushes to clear toilet too low and small laundry dryer

com we were told the pool was open breakfast would be served the restaurant was available and the bar was open

no breakfast. the kitchen was not open yet

wifi could ve been a bit faster

the pool was closed.

staff, cleanliness, updated look, on site laundry

the motel was undergoing a complete renovation which was not described when booked and parking was

breakfast was not included

pool/spa closed...which the customer should be made aware of

breakfast was cold at the hot bar and the elevators went down so we had to walk all the way down to the pool

kitchen area was furnished with basic supplies, on site laundry was at no charge to guests, common areas were

location and surprised laundry use was free during pandemic.

the outside grill area the laundry the fact that it has a kitchenette in each room

weekly housekeeping but there are laundry facilities, and you can get new towels whenever you want

increased the charge for my pet

ice maker or laundry on the floor we stayed on

my room was right across from the laundry room so the people working were very loud.

laundry facilities weren't working when we stayed

with the laundry and dryer

gave me room across from laundry room

necessary amenities (kitchenette with full refrigerator, stove top, coffee maker and microwave,), laundry

laundry room etc

early check in appreciated

our golden retriever was welcome with a pet fee of 20 usd

full size fridge, stove top, micro, toaster full studio kitchen

in the lobby and breakfast area not to mention all the noise from people going in and out of the laundry room

tv was an issue no instruction in the room, weak signal poor wifi weak signal

the pool was closed. bathroom sink was clogged and drained slowly

did not ask me if i had a pet

free breakfast, the comfort of the bed and the pool was amazing

hotel has no laundry facility and on booking it stated that it did

greeting on our tv were extra little touches that put this hotel over the top, especially for our kids

everything was great, we stay there every time we visit our kids in huntersville.

we took the kids to speedway for breakfast sandwiches

disappointed that there was a pet charge this time here.

attempt to use guest laundry services, only to find that the detergent machine was out of order

breakfast fresh n tasty and the front desk personnel was friendly n knowledgeable

breakfast was great

staff was super accomodating..breakfast was good

was very clean and comfy and the breakfast was awesome!

as for the laundry area, although i did not use it, but i went there for the ice machine, i think that room

parking could be better.

parking area is small. new design sink.

lack of parking

no wifi very little or any breakfast.

only complaint is that i booked 2 non-smoking rooms and one of the rooms we were given was smoking

parking lot access was difficult due to unfinished construction.

i also understand that i had a smoking room which we needed

parking is really tight

smelled clean no shady people in parking felt safe from robbers

we had to get a laundry person to assist us

had a great outdoor pool and room was very comfortable.

hotel offers breakfast starting at 6:00 am

beds were comfortable breakfast choices were very well above average for your typical hotel fare

pool wasn t open but think it was to early in the season.

they need a laundry room for every floor

the laundry room could be a little bit cleaner but i am not complaining

at all the pillows were worn out flat this hotel need to do some major upgrades and besides the laundry room

put me next to equipment room and across from laundry when hotel was not

value, breakfast room, pool, gym

the parking spots are too small, and coffee would be a nice basic touch

no coffee maker there were homeless people hanging out in the parking lot around our cars

people are living, and have abandoned looking cars and cars packed to the brim with items in the parking lot

the kitchen area was amazing

limited parking - was able to park on property but took a bit of time to find parking at night

on top of that the room, laundry, and even parking was perfect

didn't have laundry powder available to purchase for their laundry machines

wifi was great

the location is great, room was clean, comfortable bed, very good breakfast included and the staff is exceptional

breakfast was awesome

laundry room venting machine had thing in wrong slots still after three day being told

our room was directly across hall from laundry!!!

bed was hard and the room was next to the laundry room, noisy!!

used the laundry

parking was limited because of too many trailors

not enough people in housekeeping to get the laundry cleaned and back on the beds

liked the location of the hotel, the general appearance, plenty of parking, very clean, beautifully landscaped

it was too short. wish we had time for the gym and pool.

to recognize the bar tender also but ran out of room

we also were able to use the gym and the pool, they were both well maintained as well

bar / kitchen, sitting room, two section bathroom etc

breakfast was great

rough neighborhood lots of activity in the parking lot at night crazy man walking down the street yelling was

24hr gym access; the hotel s outside doors require room key to get in after hours.

the breakfast was great

laundry lady s need better eyes as there were old chips left in cabinets, one bedspread was

is not a lot of parking and we found near by restaurant customers taking the parking spaces

everyone was friendly, and the hot breakfast was a plus.....

the gym was so small, only one person can work out at a time

traveling with two teenage boys, room was spacious and they loved the breakfast

at night, we weren't able to close the drapes to shut out the lights from a nearby parking lot.

liked the friendliness of the staff from the front desk to the kitchen staff kitche staff very personable loved

the breakfast and breakfast staff was very welcoming

that we didn t get to use pool

breakfast was great.all the staffs was amazing.

also love the fact that it had a laundry facility for the guests

pool was closed the entire time

the smell in the room smells like a gym

breakfast. pool. staff

convenient location & good breakfast. our bed was super comfortable!

spacious room, laundry area, and good location

we could hear every door shut and the laundry room 4 rooms down the whole time

was very late so i decided to spray the room sweep and mop the floor and wash my sheets at their laundry facility

staff very nice ...good location ....perfect fit laundry room big plus

everything including the pool and laundry room.

the breakfast buffet was amazing

great amenities included at the hotel , free full breakfast bar plus free happy hour

720 pm order room service because the kids wanted to hoping the restaurant is the one saving grace

from the room size, balcony, pool, outside lounge area, breakfast, and location

and gym were closed previous event caused them to run out of certain food last day construction caused

laundry service, fitness center, snacks and drinks available 24/7

pool and basketball court great for the kids

breakfast-need to vastly improve

deposit for pets is little high

nice spacious room and bathroom. the kitchen was a plus

laundry facilities

paying for laundry

loved the breakfast and it was good that they had laundry facilities

gym is in good condition and tv works, which is not always the case

pool closing time

didn t have any plastic laundry bags

i was also thinking there was an outdoor pool, but there was only an indoor pool

didn t explain about wifi when i checked in

staff was not accomodating in relation to the major parking issues

if you are traveling with kids....snacks and menu items are extremely limited and pricey.