we took advantage of the gorgeous views and sunshine on the pool deck to enjoy a vista of the sea, mountains,

room good wifi newly refurbished hotel/room friendly reception staff refrigerator in room with 2 bottles of

the breakfast was ok, we ordered room service, and the food was terrible

the hotel has adequate parking (including a free public one right outside the gate)

great proximity to airport, helpful staff, easy parking and good breakfast

we were offered early check in

loved the arm bands that you received once you arrived which you could swipe at the bar and the restaurant and

we had also payed for a late check out adding 2 hours onto our stay

nice pool and bar area

would be great it you could just tap your card and pay for drinks at the bar

our last night (friday) the noise from a local bar was so loud we didn t get to sleep until 3am

was awful paid cash for laundry service and safe rental but card charged

kids club great staff fab rooms comfy beds nice food great pool lots of sunbeds

lovely staff and food at breakfast buffet was delicious

we stayed bed and breakfast and the breakfast was excellent.

was very poor, in that kids mini disco was a very short 25 minutes every night

we were in the suites overlooking the pool and the view was spectacular

gym could of opened earlier

bar staff great and entertainment (gino) so much fun

renovated apartment directly on the swimmingpool with private terrace with table and sun beds, kitchen fully

with a very nice and clean structure, with many good facilities (swimming pool, rooftop, bars, gym)

laundry service is tooooo expensive

woke up by trolleys every morning at 7am as our room was next to laundry

no laundry facilities that i could find

age of people about 60-80 years in general but also we sow some cools with kids

tennis was free, there's a gym and the food was excellent

the kids pool looked great for families and even had a little kids pool bar which was a nice touch

hotel is amazing everything about it was brilliant,it's spotlessly clean breakfast great pool bar has great food

breakfast was delicious there was no end of selections the entertainment during the day for the kids was fantastic

breakfast was delicious there was no end of selections the entertainment during the day for the kids was fantastic

spa bath tub was a bit dirty for use.

hotel is adults only and so tranquil

are a great size, staff always friendly and helpful, breakfast is great to lots of variety

attention to details inside the facilities, the customer care from the staff and the breakfast were great

loved the hotel, the location is perfect, walking distance of shops, bars, restaurants and the beach

staff were very friendly and helpfull, pool side bar staff realy good

pool leisure classes spa staff fab food

specific ground-floor room was close enough to the reception bar to pick up some noise, which didn't bother us

very nice staff and impressive location and facilities. the spa is a must!

we only ate out 1 night out of 10, breakfast choices plentiful, evening meals wide and varied including some

wifi was really slow - so unfortunate as everything ekse was great

breakfast was perfectly acceptable with plenty of food always available

pool bar is very good

pool bar staff so helpful too

like everything especially breakfast and dinner food it was delicious and good choice for

refurbishment not to have rug and to update a bit more decoration similar to the new area for the spa and fitness

very little if i was being picky i would have liked a self service laundry on site

staff are always smiling and welcoming in the reception, the restaurants, bars, gym & wellness area, animation

lovely entertainment team although we didn't have kids with us we joined in

one small thing refurbish the premium bar area , it has no ambience and the lighting is very harsh (sorry its

racist families & kids. but that's just a few small minded british people & to be expected.

common areas, designed in a moroccan riad style, among a covered common courtyard with swimming pool

location lovely hosts clean spacious indoor pool

liked the premises in and out it had its own interior swimming pool totally stunning and a we could choose any

tv in the room was not functioning properly. wifi was very sporadic.

beautiful location...stunning view...accomodation was luxurious with stunning indoor pool

needs a washer on site or daily laundry services

they had laundry service or on-site facility

if you have a late check out changing and showering in the laundry cupboard isn't ideal.

a welcome pack with details of how to call reception or order room service and also a menu for room service

we did not order the breakfast offer but went in to the barracuda bar and had breakfast there instead

no laundry service in hotel

on christmas there was a party for the kids, with many presents from santa

very little information about the kids club, not even reception

nice with kids club,the kids club leader was amazing

extra friendly staff and lots of fun for kids age 3-12

laundry didn't work but there is another one not far from the hotel

far from the place - the rooms have a kitchen to prepare your own food - an outside play area for kids

comfortable acces especialy with kids directly from room to pool

the breakfast not a lot of choice and the few thing that they have they didn't renew it have 2 kids the first

pool and entertainment ,staff really helpful anything you need just ask, nice to see the pool bar open daily if

the pool was a decent size and deep enough; the saltwater didn t bother us

told that our 15 year old was not a child he was classed as an adult even though we entered our kids ages on

pool

a separate kids swimming pool

a separate kids swimming pool

friendly and helpful staff. lovely pool,close to supermarket and restaurants.

the pool is good and clean

my only criticisms were mattresses were bad, the wifi was non existent

pool area and local restaurants and bars.

rear patio area , to the front was right by the pool

price was great. clean great wi-fi pool looked a lot better this time great location

pool bar shuts at 330pm toilet didn't flush properly

all good loved the place...breakfast in the pool...kids like it here

we gave our kids the

wifi is too expensive (though that's the case in all these

asked for and received a ground floor room looking onto the pool

hotel was spotlessly clean, the comfiest hotel beds i ve ever slept in, brilliant selection at breakfast time

by the swimming pool is bad, especially when you have kids inhaling it

free parking

plenty of facilities it had pool tables tennis pickleball courts crazy golf etc

loved the pool and delicious pina colada

best to avoid if you re looking for a five star adults only experience as the elba palace is neither

fabulous breakfast. wonderful staff. ideal location.

pool, gym. breakfast. helpful staff.

fact that, unlike golf courses in scotland, you cannot go for a walk on the massive golf course, even round the

entertainment and public bar area isn't great .

clean. good seectiin of food and drink. heated pool. v modern. fully refurbished. air con

wifi didn't work

the rooms were big the pool is heated, plenty for everyone kids to grandparents

purfect for kids lot of fun 5 swimming pools which kids loves

gym machines out of order

possibilities for sports: great gym and amazing aqua gymnastics (dorka and her colleague from italy were both

location for both pool and beach, the adult only area was very clean and modern with a nice bar and seating

terra sana bar area could possibly have better protection from the evening wind that can appear at night and

we were half board and breakfast was excellent

gym teacher with such good vibe

the staff are really friendly and helpful. the rooms are lovely and the golf was great.

come every year for the golf

low-key live music in bar - not too loud to bother guests in rooms

amazing room. balcony. pool and sunbeds

location, travelled with all the family (6+todles) thoroughy enjoyed, would go again, excellent laundry facilities

excellent laundry facilities

location fantastic laundry facility sauna overall great

there is also a laundry facility

there's a laundry room and sauna

there was a supermarket, laundry and beauty salon on site

laundry machines not working

pool . staff. location. breakfast.

everything. great family holiday. kids loved pepe and kids entertainment .

wifi was hit and miss

did not offer a laundry service

seemingly a lack of communication on things like laundry service, charges for safe use.

that with having a room above the laundry and being woken by machines starting at 0415 every morning wasn't

infinity pool ,gym,views,restaurant buffet,clean beds,sunbathing towels,super cool shower,hot tubs area

cleaning team and animation) i don't know if it was just a coincidence but there were no kids at the hotel,

spa facilities not all working and charge you for it

the pool was a nice, clean, and looked after with a nice temperature

the bar is not the best seating etc.....and the service

slightly lacking on kitchen utensils but a kettle was brought to the room on request

pool area was lovely and clean very attentive staff to make sure it stayed clean and free of

lovely swimming pools, plenty of entertainment

the bar sells a hugh number of cocktails every evening and pablo stays calm as he produces beautiful

no twenty four hour room service

hotel and room great pools good restaurant and wifi connection staff were very friendly location is very close

impeccable service with friendly cheerful staff who are just fab with the kids

laundry policy not carried through ie towels were changed every day even tho not left on floor

bungalow was right next to the maid's laundry house, therefore mornings were very noisy when they rolled out

kitchen utensils in the bungalow were too limited and i had a corkroach in the sink and outside

or tea ( the least a bottle of water is mandatory) 2) snack for all inclusive guests at the pool bar wasn t

the spa & gym were not open due to covid

t work i headed back to reception to get some towels only to be told there was a problem with laundry and we

pool bar could have offered better snacks

vegetables at breakfast and dinner were not very fresh cut. but the food was good overall.

breakfast and dinner were great

and possibilities for both active individuals (close to the hotel there are many options for golf, surf, kite,

i d like there to be a 24hr laundry service on site rather than 72

it overlooked the private pool area, with a bar, and the ocean beyond that

complimentary fruit basket and mini bar ( cava, water, juice) and chocolate and even more chocolate when evening

thallasso spa and gym are very nice

business centre at any of the 4 hotels of the resort, the kids club was very disappointing - no indoor place

mini golf could have been free of charge

nice room and sea view, pool areas had space for all types of sunbathing

friendly staff, large comfortable beds, 3 pools available.

raised the bar when compare with other 4 start hotels

extra charges for mini golf should be in the price, main pool should be heated.

the laundry service is provided by an external company which took out laundry bag and kept it for 3

superb value, lovely breakfast and food at the pool bar

we could also easily drive to this place from somewhere else but in our case we could skip the parking lot

huge rooms, pool, restaurant, cocktail bar, beach, gym, bikes, etc

very helpful, friendly and professional, a special salute to the lovely gentleman from the ginger bar :)

outside pools not heated could have made costs of laundry clearer

wifi was not working well

warm pool in the winter, great buffet and selections, lovely staff and impressive architecture and

there is a nice gym available

it was great they have an indoor pool as well as the outside pools as it was cooler it was nice i was able to

the hotel is generally clean, and guests can request fresh laundry daily

laundry was a plus, useful for us

we had a nice massage in the spa too

we also like the food and the new water park

there were plenty of choices especially a lot of meat and fish cooked in front of you also snacks bar with burger

we've visited also the spa center, it seemed for us cheap (like 12 euros per day), and you got your separate

wifi was bad everything else was great.

the snack bar was too far from the pool but it was literally a two minute walk!

excellent reception staff, evening entertainment was loved by our kids

gym very bad as you need to book it before you even come over as you need book a slot for being

english - most of staff was not able to speaks english - but we always find someone who does 2) laundry - this

proper duvet cover, instead 2 bedsheets no wifi in our room no kettle and water in every room no physical list

the restaurant and bar area decoration could be improved, could be warmer

the best part of the holiday are the kids club reps, i mean i can't say enough about how energetic,

kids entertainment

it is better not to use laundry service, i was waiting 5 days for return of my clothes

the position so close to the amazing big white sand beach, the beautiful view from the room, the breakfast

good breakfast and lovely staff

basis but the breakfast were superb and well managed , we did have several lunches in the pool bar and they were

spa had limited availability