the laundry service is provided by an external company which took out laundry bag and kept it for 3

we loved unwinding by the pool with stunning ocean views, eating mouthwatering gourmet food, and joining the

hotel description was mentioning a spa which instead was closes

more parking for the cars

perfect to rest and recharge - great quality breakfast and dinner - free parking - the ginger bar lounge is

the kids loved robie and the children facilities. the sport classes were also great

adult only pool. good bar service. easy to enter and leave sea from a great beach.

very good food, large choice of drinks in the all inclusive offer, clean, heated swimming pool, good internet

adult only pool. good bar service. easy to enter and leave sea from a great beach.

the kids loved robie and the children facilities. the sport classes were also great

outside pools not heated could have made costs of laundry clearer

not close to the beach sauna is very small indoor pool allows kids and it is crowded

the pool, the gym, the sauna, in general all the facilities were

the only option for an after dinner drink was the bar area with loud french activities for kids, it would have

the restaurant staff even prepared me a 5:15 am minimalist breakfast, for which they opened the restaurant

breakfast is until 11am and this is great

drinks on tap all day, delicious snack/pool bar food

wifi wasn't great, spotty and slow internet connection

we were there for valentine s day, the staff gave all the women and girls a red rose at breakfast and cava

also they have parking inside and outside the hotel premises

welcoming staff at reception, first room was very loud due to kitchen noise and ventilation system

the location and parking was good

the pool and facilities were great. adil at the pool bar was especially helpful.

been adults only before

in this kind of hotels, we didn t expect that the chimney of the kitchen are not as good as needed

rules about the safe box key deposit, 10 deposit/towel, change of towels only near the pool at scheduled time

pool still rather cool

areas - no hot drinks during meals other than breakfast = you had to physically go to a specific bar where they

the english breakfast options weren t good - the sausages and bacon were very european style - very different

- really nice selection of food - fantastic tapas bar with local beverages - late checkout

the laundry service can be quite expensive which is not very nice if you plan to stay long and take

felt very unwelcoming in the bar for non germans sadly

was very like a canteen it s a shame the poolside restaurant couldn t be used for breakfast distance from

building noise- re - children's pool refurbishment

you could not get warm milk for breakfast - i was advised to get one from coffee machine and replied i do not

we ate both breakfast and dinner in the hotel, and for all of us (my wife and daughters) the food was varied

i happened to stay on the busiest week in august so there was a shortage of staff felt during breakfast, lunch

pool bar open past 6pm pool bar or room service not included in all inclusive could do with a few more staff

pool temperature is 25c that is ok for a swim but it would be nice if one of the smaller pools was

breakfast and dinner were really excellent, amazing quality, the room i got was incredible with

the hotel is generally clean, and guests can request fresh laundry daily

laundry was a plus, useful for us

park for the kids, quality & selection of food at buffet and snack bars, friendliness of the staff, warm pool

there is a kids spa from 10-11:30 every day, a lovely way to start a relaxing day ud83dude0a plenty of sunbeds

there were plenty of choices especially a lot of meat and fish cooked in front of you also snacks bar with burger

the gym could get an upgrade/overhaul

other things which could have been better included the food (it was ok, but nothing special), the wifi (which

pancakes for breakfast. appelstrudel for dessert.

unfortunately no room service / chance of a little snack upon arrival after 22:00.

hotel, stayed in the adults only royal level and it was bliss

the gym needs newer machines

is a massive hotel with plenty of space for everyone both outside around the pool areas and inside in the enormous

we were very satisfied with breakfast and dinner, we did not try lunch and the snack bar because we explored

for a sauna after using the gym (free) for example you have to first book the spa and then pay extra (12,90

breakfast, large selection of meals, big room with beautiful view

gym was good with good range of free weights

hotel faro jandia & spa is an absolutely wonderful hotel, and we thoroughly enjoyed our stay

of guests seem to be german retirees, and we were almost the only people aged under 40 or with kids so this is

more pleasant details in the room - as hats, wine , free safe , more surprises for kids , the food is very

salad bar was good and soup

we tried the aqua aerobics in the pool and rooftop yoga and had such fun at both

the wifi signal was weak in the room. the spa was closed.

fabulous! really great stay and lovely staff :) amazing breakfast ud83dude01

operating hours especially the gym

kudos to the bartender at the pool on march 30th (unfortunately we did not ask for his name :(), he mixed the

super breakfast would have liked the dried fruit out instead of at lunch time

is cleaned, the restaurant and the view from the window are beautiful, and the water in the pool is warm and

the food, especially the breakfast, was extremely good in quality, but the lack in variety makes one a bit

bar was poor,poor,poor and poor, for ali incclude drinks we have to pay,more than outside the hotel

pool are excellent, and great location

english - most of staff was not able to speaks english - but we always find someone who does 2) laundry - this

large free parking lot nearby

especially the front reception, the gentleman was ever so kind and gave us a room opposite the pool

good wifi (i had a device in my room - don't know if this is the same for all rooms)

the best part of the holiday are the kids club reps, i mean i can't say enough about how energetic,

it is better not to use laundry service, i was waiting 5 days for return of my clothes

gym was a little limited for weights and could really do with a pull up bar

breakfast amazing staff and service

room was lovely. pool perfect. breakfast superb

rooms, pool area, food and staff.

the swimming pool was heated which was excellent

lovely pool

the pool was brilliant and there were plenty of beds available around the grounds

pool is small considering how many guests the hotel can accommodate

staff particularly at the bar, restaurant and pool

the breakfast is very good, with fresh products

the guy in the bar was friendly otherwise staff not so friendly but not sure whether it was because it was

we had an unpleasant experience on the first day during breakfast

not obviously catered for at dinner and the al a carte breakfast wasn t offered as expected

the hotel has a laundry with 2 washing machines

it would have been nice to have more than 2 washing machines at the laundry room

shop and supermarket onsite, number of restaurants and bars with evening events, self service laundry facility

sports facilities are incredible. hotel and staff were very kids-friendly.

could not have been further away from the golf that we booked

we are a family of 2 adults and 3 kids and we stayed in a villa which was perfect for us

playitas - we stayed in villas which were lovely and spacious with own pool

if you want to play tennis, golf, football, volleyball with your friends and family or even strangers, all you

there are classes for all age groups and varying fitness level

comfortable space, great pool, in peaceful location

(the time before we had an apartement with kitchen to cook for ourselfs) in general i am sure it is a great

spa was excellent

we had breakfast included which was fabulous and in the evening usually ate in one of the two on site

sports facilities, especially the olympic pool

sports facilities, 50m pool was super, great value , lane booking system was great

staff excellent and no children relaxing and restfull nice pool

nice pool and sunbeds

great hotel with very attentive staff. food was excellent. golf corse was in great shape too

was great, facility was very comfortable, pool was very nice; the facility was very wheelchair friendly

great for golf

fantastic room overlooking the golf course and super quiet which we loved.

condition of room pool was too cold to use

staff all excellent. super meal in restaurant. lovely breakfast. very relaxed.

very spacious comfortable rooms, good breakfast selection, firendly staff

pool, gym. breakfast. helpful staff.

food, international brands drinks, beds very comfortable, plenty of sunbeds around the pool, good pools, tennis

there is plenty of parking at the front and the walk to the sheraton doesn't take very long

the wifi was a little frustrating at times

excellent buffet style breakfast

no room service 3

t work i headed back to reception to get some towels only to be told there was a problem with laundry and we

the room service was subpar

to say that the wifi was terrible, but we did not let this spoil our stay

my kids liked their animation team

had an amazing stay at elba carlota beach & golf resort

the wifi was a little bit slow and unreliable at times but having said that it was still better than at

the pool area was lovely with a bar and snacks

slightly lacking on kitchen utensils but a kettle was brought to the room on request

room service second to none every day

- staff - wifi - breakfast - towels - pool

adult pool amazing so warm

location, room, pool, staff

great pool, lovely breakfast, good staff

i enjoyed the spa facilities - hamam, sauna, pools with different water temperatures

terra sana bar area could possibly have better protection from the evening wind that can appear at night and

i d like there to be a 24hr laundry service on site rather than 72

we found ants in the kitchen area of our room, spoke to the receptionists 3 times but was not interested and

all the staff to the whole organization of the resort, from the cleanliness of the room and the pool to the

thallasso spa and gym are very nice

downfall road works outside pool and restaurant but hotel ga e us a gift and discount for next stay so could

laundry machines not working

there was a supermarket, laundry and beauty salon on site

love the staff roberto the entertainment for kids and adults very good

the wifi wasn't working in the room but it was working around the hotel

very spacious food very good snack bar excellent

the pool was a decent size and deep enough; the saltwater didn t bother us

food was great. facilities good, great pool with plenty of sun loungers. staff very friendly.

great food, superb staff. clean, refreshing pool.

a separate kids swimming pool

place was clean and great kids pool