hotel is at the foot of the road, it is noisy, but it has a wonderful garden and pool behind it, with a palapa

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

the bar and bar service was great

premises were very clean, as was the pool

we always had hot water available, there was no noise coming in from the street, the swimming pool is lovely

the parking is also good as it is gated

the micro pool deck is the only place to take in the 'vista', kind of a misnomer 'vista tepoz', wholly

spotty wifi

we also enjoyed the couples spa treatment including the temozcal (sweat lodge) and did a private tantric yoga

gorgeous property, beautiful views, strong wifi, friendly staff. will definitely return.

experience - from the room to the staff to restaurant to the pool and spa - was absolute luxury

room stunningly decorated, attention to detail, peaceful and relaxed, beautiful garden, great pool area and the

hour for the lady to come and return our car keys that she keeps for moving cars in the narrow parking space

staff was rude, the parking spot is very uncomfortable because it s very tight, the room is super hot, the

there was a little swimming pool, but the water was very unclean and we could not take a dip

is a wonderful view of the mountain from the pool

wifi

the wifi also didn't work in the room

wifi didn't work in the room

wifi worked great

i went on a bad few nights where there was no wifi, no water in my room and also very loud dogs fighting on the

and nice, the location good to walk around, the bed was big and comfortable and we liked the breakfast too

pool was nice

the breakfast didnt open until 9am which we thought was too late as we couldn't enjoy an early start of

good breakfast, nice view

overall, the experience from the check in, to the accommodations, pool and massages we had were first rate and

is the standard throughout tepoztlan and not really a negative of the hotel, but wifi is not high speed

all staff was super helpful and specially janet from the spa service was great

the wifi was spotty but worked.

walk to tepoztlan central; comfortable and spacious room with large balcony and sofa; good wifi; extremely

delightful terrace, a cozy nook for the pool and jacuzzi

the pool and jacuzzi are quite small, but enough

refreshing pool at this property is an excellent ending to a long day of exploring tepoztlan

pool was cold

wifi is not good at all, there really is no wifi in the rooms, you have to be in the hotel lobby to

wifi wasn t working in my room, staff was rude!

amazing pool and facilities

every amenity/feature is top-of-the-line: bed, linens, towels; pool; magnificent breakfast: decor y comfort

beautiful scenery from the balcony. amazing breakfast , very friendly staff.

was clean, the park and pool are beautiful and the common grounds nicely decorated

the highlight for us were the colourful garden and the heated pool

great heated outside pool in beautiful garden

and lovely around the pool

the wifi service only works in certain areas of the hotel not the rooms

very charming and well kept garden and pool area.

lovely swimming pool are

only the pool was not warm as indicated. it was very cold.

pool too cold to get in, tiny bathroom, no terrace

the pool area is small, but nice with a well-kept garden area

the parking on-site was also nice

nice pool and free parking was great

the pool is cold and the rooms get very cold too and it's hard to find extra blankets.

room 8 was too noisy - it is directly next to the kitchen and laundry, and the staff sit underneath the terrace

the daily breakfast over looking the town and the mountains is unbelievable

hotel , garden and pool and delightful view

view from breakfast room and delicious to boot

loved the beautiful, perfectly manicured gardens and pond, the pool, and the gorgeous breakfast on the patio

wifi is bad but that is everywhere in tepoz.

is very near to the center and the mountain, the pool is clear and the food is good.

room had mould the rooms were cleaner at the weekend but during the week cleanliness dropped the pool was cold

close to town center -- beautiful view from the room -- place to hang clothes and towel -- strong wifi connection

clean, have everything you need, bed is comfortable, there is hot water in a shower and fast wifi, stuff is

everything very clean and good quality (bed, pillows, etc) wifi worked well, owner sergio was friendly and

the wifi was good and the staff were friendly

the view from the room, the room itself, everything. even wifi was great.

the breakfast was too expensive for its quality and products were not as fresh in the monday.

pool was cool - bathroms are old and not proper for elderly people - the owners were there seating

the food was great and you eat watching the sceneries they also offer spa services

good breakfast. great location and view. great garden. beautiful house.

large (common) gardens, pet-friendly, affordable pricing, friendly staff, tasty

is beautifully designed, the food is delicious and healthy, and the views looking out onto the pool or the

the pool was so cold

the blankets, the old tv and there was no wifi

breakfast is available and served in tables located in front of the rooms, with a view on the pool

it has a restaurant, a pool, a small gym, bar and one shared living room

the room we got was in front of reception and next to the door out, our view was the parking lot :( we didn't

water in the pool was so cold

it has a restaurant, a pool, a small gym, bar and one shared living room

low wifi signal kind of expensive

pool not heated

whole weekend there was loud music in the hotel non stop, so we preferred not to make use of the pool and stay

when i tried to order breakfast at 8am was told kitchen did not open until 9am then it took until 10am to be

sorry we did not have breakfast. we left earlier

property is beautiful; gardens, pool, temazcal, rooms, terraces.

room was next to the laundry room so there was a lot of talking from the staff and walking back and forth in

my room was spacious, with excellent bathroom and spectacular views

the views are incredible, there are very nice pool areas, there were beds available and space to relax so we

wifi was really spotty and limited cell coverage.

and attention by the staff members, great temazcal experience and last but not least a good spa with ample

the temperature/cleanliness of the pool on the balcony.

the pool is outdoors and weather was not very warm so we couldn t go in

they can organise local laundry service

parking was tight on leaving early in the morning.

also the laundry was

the hotel offered self service laundry which was a very nice surprise for us.

were noisy, pool was small and breakfast quite disappointing

was delicious the breakfast

hot breakfast was included and it was very tasty and filling

room service was really bad

staff, room, wifi were all great

restaurant was quite slow, the hotel was full of young families with screaming babies and spoiled kids, the gym

nice pool very clean

pool was not warm enough, there was not water dispensers all the time

enough sun beds or space for those and allowing people to eat/drink next or in the swimming pool

building has charm, the rooms are spacious, not too far from pools and garden restaurant

location, very nice pool, good restaurant

the pool seems to be the main attraction of the hotel and the kids loved it

parking functionality is not automatic; you need to call a guy to open the doors and so

very clean and pretty hotel! loved the pool and garden area

view from our room which felt like we were in the dungeon was the parking lot and rubble from construction

the wifi was good, but some days it would disconnect and you'd have to re-enter the

location, super friendly and helpful staff parking and valet were super quick and convenient

had no pressure, sometimes had problems connecting to the wifi, traffic jammed on av

they offered us the spa to change as they did not have the room ready