the room was beautiful and super clean, pool, service, food, everything was perfect!

since this was the first time taking our twin boys to a resort, the kids pool was amazing, they loved it

they advertise free wifi but apparently it s only for one device

breakfast was always excellent two restaurants to choice from every morning, lunch and dinner was

at 9 is too late for young kids - we were in bed every night

extra touches , turn down service , access to club which was on 6th floor , stocked with a full bar , and lots

the kids club was amazing, the staff there were incredibly caring and worked really hard

food at the buffet (both breakfast and lunch) was not good , there was not wifi in the room and the ac was so

the kids club was amazing, the staff there were incredibly caring and worked really hard

the only edible food was breakfast

two swimming pools, one very small and larger one by the bar with a picturesque backdrop of a flowering rock

the best part of the hotel was the pool

good facilities and pool, breakfasts could be better

toilet seat very loose, shower head leaking water really bad,wifi ud83dudc4e not

the breakfast included could of had more variety

the pool is dirty and cannot be used

the laundry service is ridiculously expensive and they ruined my t shirts (shrunk them) and still

breakfast and dinner on 7th floor restaurant were very good.

we liked the multiple pools.

pool area is very basic too , but beach is very beautiful

the gym was a bit dated. but honestly, this is a first world problem. everything was awesome

prices of food, room service, laundry etc are totally exaggerated

prices of food, room service, laundry etc are totally exaggerated

wish there were rugs on the floor for when you come out of the pool in the room

they clean the room, they should be more proactive on taking all the room service trays on

clean pools, delicious breakfast, and a perfect family vacation spot

pool was clean

view, the rooms, the personnel, the pool, the beach, the food

slow room service taking up to 2 hours

the pool table in the smoking bar (no smoking allowed) needs a major upgrade.

breakfast was always very good

laundry service is too expensive.

the laundry staff very friendly and ready to support me.

would have liked a bigger pool for the kids to play in, or some type of water park/slide

tennis racquets we borrowed from gym had broken frames and strings so couldn t enjoy the great courts like

activities galore, full size gym with fantastic air conditioning, 6 or 8 full size tennis and pickle ball courts

the only things to say are that the wifi is not the best and the beach is not super close.

thank you to the lady who goodbye our stay, was really helpful, and give us our breakfast for to go

with granola for breakfast, other options at extra cost, no beach access, bathroom lighting was bad

comfort. parking. good wifi. friendliness of the staff. view of the ocean. buena ondaud83dudc93

beautiful boutique hotel with lovely pool, rooms & restaurant.

super comfortable beds, luxurious towels and spa robes in each bathroom

lovely staff, great pool, yoga room, gym, spa, restaurant and beach

5ba accomodations, with full kitchen and lovely balcony/terrace (with bbq, loveseats, loungers, dining table)

pool was small (but pretty) and separated from the beach by a row of trees and small hill

swimming bar food was a bit weird

friendly and the hotel was located within walking distance of shops, restaurants and close to a laundry

good location, nice pool. super clean. good value for the area.

wifi not always good, would stop periodically.

wifi would be intermittent, and no appliances - no kettle/utensils/fridge for quick convenience.

would stay there again oh great pool

the laundry service was excellent

walking distance to shopping laundry beach. cleaning staff was friendly.

the pool was large provided both shade and sun

), lovely pool, short walk to the beach, restaurants, staff printed our boarding passes, gave us extra time

arrived very early hours way before my check in time and they were very accommodating with a great price for

so many rules. for example, no tank tops (for guys) even at breakfast!

employees that exceeded our expectations where chef damaris, jorge from la cava, karina from pool bar service,

huatulco resort & spa is the perfect sport for a relaxing warm weather vacation spot

preferred bar which has premium alcohol is in an inconvenient location (near lobby) rather than near a pool

the resort is dated, the breakfast isn t very good, and cocktail service is pretty slow.

missing soap, towels and it was made up as a hurry up, not a good start also, i used the watch laundry service

it didn't have mini fridge like i was hoping and the laundry service wasn't available

we needed laundry done, they provided me with the phone number but after multiple attempts i couldn't connect

various restaurants on site, activities almost every night, morning pilates and yoga, access to a gym, and a

our first room we booked was mountain view , however their version of mountain view was the parking lot ud

we had the breakfast buffets, poolside lunches, sit down fine dinning on their front patio area

the kids there woah so loud, can't blame them for having fun while i tried to nap

power plugs doesn t work, very bad wifi signal, not enough parking

we had the breakfast buffets, poolside lunches, sit down fine dinning on their front patio area

would recommend paying for “breakfast included” as they have very good buffet breakfast

quiet, staff spoke some english, had a nice pool, staff was really nice good location close to crecucita and

wifi the best in the entire town

strong wifi

the service was very good, with my pet were very kind and respectful

facility seemed slightly older but was well cared for and clean, with good wifi and hot water

was a very busy weekend and as such the pool seemed a little cloudy and could have done with more cleaning

pool is nice. could be cleaner.

the restaurant and bar staff change the tv to english music when they can without being asked

pool hrs control; 22:30hrd max. each room should have small fridge couple bbq available

additionally the hotel was very loud from road noise and pool goers

also used their laundry service they recommended with no issues at all

cold water, loud party at the pool until late in the night with no intervention from hotel staff, laundry service

first room we got was above the tables along the swimming pool and was very noisy

service, bad shower with low pressure and cold water, loud party at the pool until late in the night with no

having more mats near hallways near pool because it gets super slippery when people exit pool and head straight

the wifi was inconsistent

breakfast included but when i received my sumary it said the breakfast was not included for kids, i had to pay

love the whole experience, the pool was warm and beautiful views, the staff very helpful and kind

in other hotels in the area, it's common for stuff to be broken (a/c, phone, lights, wifi, etc)

the wifi was terrible which made me very upset

cleaning solutions and the laundry detergent had a lot of fragrance in them

the room was clean, had a small but well-equipped kitchen, fast and reliable internet, and the hotel staff were

-wifi signal is weak and intermittent; the wifi codes in the room don t work, and you need to get

equipped room and kitchenette

hotel was very clean, the staff were friendly, and the room was large, had a little kitchen and was very

the staff was very nice, the pool was clean, the bed was comfortable

the wifi also didn't work in our room but that might have just been an irregularity

small pool but was always clean

private parking

the small pool was drained. noisy location.

towels got some of that mud and we were charged $200 pesos per piece because they send it to a laundry mat and

the front desk staff was helpful, and the laundry service was prompt and inexpensive

i would definitely come back, this time with my kids

parking lot is minimal for the size of the hotel; space for only 10 automibiles

the juice is not included in the breakfast

no sun on pool ever. food atrocious. run down facility. concierge spoke no english.

steep beach and waves make it hard for older folk and kids to get in and out

wifi signal not great

it was a great place to stay, the pool is always clean and is safe for the kids

it was a great place to stay, the pool is always clean and is safe for the kids

also, the hotel has a washer and dryer that you can use to do your laundry, which was a huge help to us

laundry was done perfectly in just 5 hours

my last visit the guest washing machine was broken, but we took a taxi to a local laundry (mina's laundry) and

friendly bar staff, comfortable room, easy check in, hold your suitcase for later checkout

the beach at 5 minutes so it was easy anda very good beach for kids

wifi codes kept timing out and not very reliable

beautiful local bath products, handmade furniture, the lounge areas and pool were gorgeous

nice pool and great rooms

the pool had salt instead of clorox which made it wonderful to soak it in longer without having to

nicely designed and furnished we also enjoyed the swimming pool

wifi working but not very good

the wifi

it has parking and the ac worked well.

wifi worked well

the price was high for this level of accommodation weak wifi

place, pool, rooms are location are great!

the booking.com listing implied that breakfast was included. it was not.

we could park and the checkin was professional and informative:) the pool was clean :) we will definitely being

staff was super awesome and helpful. would recommend to visit the bar by the pool.

noisy, lots of kids. tiny balcony, terrible view

rooms fronting the street or near the pool could use some soundproofing

so your kids can sleep with power in and air condition running and ablility to lock the doors to keep mom

wifi not working, any place in this hotel

wifi needs some improvements, 5ghz wifi access points should be installed to more thoroughly to

amenities in the bathroom are very basic and the wifi only worked properly in the first floor, not in the second

all-included experience, the hotel provides a great beach club with some activities as well as a pool with a

i didn t like the small amount of choice on food for breakfast, lunch and dinner.

we loved the pool area, mature trees, beautiful flowers

dozing or reading a book at the poolside

doesn't start until 730 and the snack bar closes at 5

beach is beautiful and uncrowded with a pool just steps away for swimming

), but a mini bar or snack bar in the bedroom would'

a nice beach for a small walk explore some rocks and tidal pools on either end and white sand with a swimmable

the complimentary breakfast of fruits, fresh baked breads, homemade jams, and fresh juice was ample for us

although they have internet, you can lose yourself in a book, sitting by the pool or on a beach chair located

absolutely fabulous location. beach wasn t swimmable but so beautiful, and pool was lovely

our faves were the beach hammocks and the infinity pool with built in seating

of water completely the day i was to leave so that morning i had to fetch water from the swimming pool to take

the pool is great, as is the game room

peaceful, food, comfy beds and wifi.