friendly and the hotel was located within walking distance of shops, restaurants and close to a laundry

beautiful pool

good location, nice pool. super clean. good value for the area.

wifi not always good, would stop periodically.

wifi would be intermittent, and no appliances - no kettle/utensils/fridge for quick convenience.

the laundry service was excellent

walking distance to shopping laundry beach. cleaning staff was friendly.

wifi is not very good

breakfast was delicious

wifi did not reach our rooms on the third floor. we had to go sit in lobby to stream

restaurant and bar looked good but did not use

liked almost everything except the cushions on the pool chairs were a bit stained

the hotel is very old and, the first thing that i didn t like is the hotel said that has parking but it has

it s right behind the grocery store, which for us having a kitchen suite was perfect

wifi

the warm welcome at check-in, the pool, the delicious breakfast

included breakfast is an

know most people don't come for the wifi

wifi was a little weak

comfy beds, beautiful pool, great buffet breakfast for an additional $150 pesos, amazing cocktails, would stay

also used their laundry service they recommended with no issues at all

cold water, loud party at the pool until late in the night with no intervention from hotel staff, laundry service

the hotel was charming but looked like it was going through some change. pool was great!

wifi is not available in some areas only in the pool or reception

room was noisy. lots of noise from the pool. pillows were terrible

the restaurant and bar staff change the tv to english music when they can without being asked

pool hrs control; 22:30hrd max. each room should have small fridge couple bbq available

pool is nice. could be cleaner.

additionally the hotel was very loud from road noise and pool goers

was a very busy weekend and as such the pool seemed a little cloudy and could have done with more cleaning

we needed laundry done, they provided me with the phone number but after multiple attempts i couldn't connect

missing soap, towels and it was made up as a hurry up, not a good start also, i used the watch laundry service

it didn't have mini fridge like i was hoping and the laundry service wasn't available

bar does provide ice bucket upon request though

of our rooms did not get the tv fixed (kids were complaining) until the second day after several requests and

the wifi

pool was gorgeous

the pool was beautiful and very clean with an amazing

it was very clean, nicely decorated , cozy restaurant with good food, great pool, good internet, no long ways

pool in the balcony of the room, the other two pools

lobby staff not helpfull, rude pool super dirty

coffee in am, pool is the size of a bathtub

the wifi was terrible, we could barely load a webpage

the small pool was drained. noisy location.

pool and internet were not working

towels got some of that mud and we were charged $200 pesos per piece because they send it to a laundry mat and

the front desk staff was helpful, and the laundry service was prompt and inexpensive

loved everything, excellent service, good restaurant, nice balcony, nice lounge chairs around the pool the room

coffee when we had breakfast was not good but half a block away , there is a starbucks stand in the holiday inn

i would definitely come back, this time with my kids

cleaning solutions and the laundry detergent had a lot of fragrance in them

hotel was very clean, the staff were friendly, and the room was large, had a little kitchen and was very

equipped room and kitchenette

would have been a pleasant addition if they had a pool, especially considering the warm weather in huatulco

the room was clean, had a small but well-equipped kitchen, fast and reliable internet, and the hotel staff were

the parking lot is relatively small and we needed to park our rented car on the street a couple of

the food in the breakfast buffet didn't have much flavor.

steep beach and waves make it hard for older folk and kids to get in and out

the beach is absolutely beautiful, and private, then there a huge pool, sunloungers, umbrellas, kids activities

wifi don t work good

also, the hotel has a washer and dryer that you can use to do your laundry, which was a huge help to us

my last visit the guest washing machine was broken, but we took a taxi to a local laundry (mina's laundry) and

laundry was done perfectly in just 5 hours

secure parking on site

my departing flight was also later in the evening and they allowed me to chill by the pool, which was

the wifi wasn't what it should have been so they had to put the router in my room as i work from home

the price was high for this level of accommodation weak wifi

it has parking and the ac worked well.

wifi working but not very good

wifi not so good

staff was super awesome and helpful. would recommend to visit the bar by the pool.

morning they played music at the pool very loud at 8:00 am

by families with screaming little kids, staff nowhere near as friendly as other mx hotels, mechanical problems

airy rooms, decent pool with comfortable shaded loungers and reasonably priced bar with food

breakfast were excellent,good portion and variety we ate there sometimes

wifi was non existent in the room! had to go and sit at the pool or lobby for connection!

rooms fronting the street or near the pool could use some soundproofing

so your kids can sleep with power in and air condition running and ablility to lock the doors to keep mom

rooftop pool

a rough spot for the pool, but i understand you are limited for space

location beach club good bar drinks food

also, more variety in the breakfast buffet

main downside for us was the lack of activities for kids

was missing more options for kids for the dinner portion

wasn't any entertainment during the day for the kids club as it was closed buffet food wasn't the best

laundry service is too expensive.

the laundry staff very friendly and ready to support me.

it’s intensive to walk around for the weather, we had kids and luggage with us

location, friendly and helpful staff, nice to have exercise in the pool and dancing

) location with 4 private beaches with one great beach for kids with smaller waves, always being able to find

slow room service taking up to 2 hours

of bar service at pool could be more efficient

we had one of the suites with the private pool

very romantic. beautiful room with private pool. great room service

breakfast was delicious

the laundry service is ridiculously expensive and they ruined my t shirts (shrunk them) and still

the pool on the 7th floor was quiet

the pool was great.

breakfast and dinner on 7th floor restaurant were very good.

the buffett breakfast was rough minimal options no fresh eggs all in pans

breakfast was good; mexican

instead, i d like to see a quiet desk area with wifi for remote workers

since this was the first time taking our twin boys to a resort, the kids pool was amazing, they loved it

beach amazing - some days seas a little rough - watch young kids (under 6 or non-swimmers) at the beach

they advertise free wifi but apparently it s only for one device

accessibility, staff, pool, large rooms, large bathroom, comfortable beds

location, super clean facilities, comfy bed, great staff and amazing pool area across the property

good facilities and pool, breakfasts could be better

great location, stuff was friendly great price and breakfast included

large pool is comfortable and nice

the pool is dirty and cannot be used

extra touches , turn down service , access to club which was on 6th floor , stocked with a full bar , and lots

the kids club was amazing, the staff there were incredibly caring and worked really hard

the beach is very close and pool is so nice. the staff is very kind.

limited staff, one waiter at the beach/pool for more than 20 parties.

65 dollars more for a kid although in our voucher from booking it was written free of charge for kids using the

prices of food, room service, laundry etc are totally exaggerated

our room was very clean and had a view of the ocean, the balcony look like we were in a spa all white and very

due to covid a bar and additional restaurant were not open, but no fault of the hotel

the breakfast was amazing

gym needs to be upgraded more to match the level of this hotel

great pool

the breakfast is pretty skimpy

not easy doing down to the beach not good wifi in case you want to work

beautiful bay view. pool was lovely, staff was amazing.

few things could have made the trip better: a little more variety in the breakfast plates awareness previously

beautiful on site spa and gym

s no bar service until noon so you need to bring your water/food to the beach or pool until then

the kitchen had everything we could possibly need, well organized and very clean

lovely staff, great pool, yoga room, gym, spa, restaurant and beach

if you have very small kids (we don't) some of the landscaping has steep slopes with sharp stones, you will

& the cleaning ladies & room service people were also amazing

preferred bar which has premium alcohol is in an inconvenient location (near lobby) rather than near a pool

employees that exceeded our expectations where chef damaris, jorge from la cava, karina from pool bar service,

superb buffet restaurant for breakfast and lunch, amazing views, clean and all staff friendly

wifi in the room didn t work; gave the opportunity to accommodate in a different room but that

lovely pool (no chlorine), sun loungers were not busy and we got a spot every day

nice pool and great rooms

excellent restaurant and staff. great swimming pool and service over all.

wifi was spotty

con, lovely toiletries, bottles of water every day plus they fill up your water bottles at the bar so we didn

beach is beautiful and uncrowded with a pool just steps away for swimming

), but a mini bar or snack bar in the bedroom would'

a nice beach for a small walk explore some rocks and tidal pools on either end and white sand with a swimmable

the complimentary breakfast of fruits, fresh baked breads, homemade jams, and fresh juice was ample for us

although they have internet, you can lose yourself in a book, sitting by the pool or on a beach chair located

absolutely fabulous location. beach wasn t swimmable but so beautiful, and pool was lovely

our faves were the beach hammocks and the infinity pool with built in seating

of water completely the day i was to leave so that morning i had to fetch water from the swimming pool to take

the pool is great, as is the game room

peaceful, food, comfy beds and wifi.