the small pool was drained. noisy location.

private parking

too noisy and wifi was not really working at all.

the wifi also didn't work in our room but that might have just been an irregularity

pool and internet were not working

also, the wifi sucked

- wifi was reliable

wifi working but not very good

the wifi

it has parking and the ac worked well.

wifi needs some improvements, 5ghz wifi access points should be installed to more thoroughly to

rooftop pool

rooms fronting the street or near the pool could use some soundproofing

the pool was closed.

beautifully designed hotel, helpful staff, neat little swimming pool

liked almost everything except the cushions on the pool chairs were a bit stained

facility seemed slightly older but was well cared for and clean, with good wifi and hot water

pool was great, breakfast was decent

noise from people in the pool early in the morning.

the hotel is beautiful, we had a great room at the pool side

cleaning solutions and the laundry detergent had a lot of fragrance in them

equipped room and kitchenette

the room was clean, had a small but well-equipped kitchen, fast and reliable internet, and the hotel staff were

would have been a pleasant addition if they had a pool, especially considering the warm weather in huatulco

hotel was very clean, the staff were friendly, and the room was large, had a little kitchen and was very

cold water, loud party at the pool until late in the night with no intervention from hotel staff, laundry service

also used their laundry service they recommended with no issues at all

by the pool is incredible

no fridge in the room ,pool was not clean as in could not swim in it.

pool area, hotel located near beach and supermarket

pool is nice. could be cleaner.

additionally the hotel was very loud from road noise and pool goers

the restaurant and bar staff change the tv to english music when they can without being asked

pool hrs control; 22:30hrd max. each room should have small fridge couple bbq available

was a very busy weekend and as such the pool seemed a little cloudy and could have done with more cleaning

power plugs doesn t work, very bad wifi signal, not enough parking

wifi was difficult to access in my room

no wifi. no help when requested

location, size, staff, pool, food

about the services the hotel offered like the fact that money could be exchanged, there was a bar b que on

by all inclusive tours so it could get quite crowded with families with young children so the pool was quite

breakfast had good selections

good location, beautiful pool but crowded with kids. beach club was great.

swimming pool

wifi in the room

from 6-10 every night it was packed full of families having a blast and lots of kids screaming at high decimals

great views and gorgeous pool

the wifi

the wifi was terrible which made me very upset

the restaurant and bar were good and a very fair price

the laundry service was excellent

walking distance to shopping laundry beach. cleaning staff was friendly.

excellent experience. beautiful room, pool, staff, location.

the reception clerk helped me find, and move to another room after i realized my room had a poor wifi reception

pool and hammocks are perfect for when you need to escape the heat

laundry was done perfectly in just 5 hours

also, the hotel has a washer and dryer that you can use to do your laundry, which was a huge help to us

my last visit the guest washing machine was broken, but we took a taxi to a local laundry (mina's laundry) and

the plants were beautifully cared for, and the pool area was small but very clean

the hotel has a pool and a gym, but i was too tired to enjoy them

friendly and the hotel was located within walking distance of shops, restaurants and close to a laundry

wifi would be intermittent, and no appliances - no kettle/utensils/fridge for quick convenience.

weak wifi

good location, nice pool. super clean. good value for the area.

is as described, clean, friendly staff, good wifi, hot showers

towels got some of that mud and we were charged $200 pesos per piece because they send it to a laundry mat and

the front desk staff was helpful, and the laundry service was prompt and inexpensive

however we went to a spa they offered us and they do like a mud shower

it was more of a parking spot for boats

swimming pool, the food, the friendly bilingual staff, the perfect location in huatulco

wifi is best by the pool

wifi is really bad, and as the weekend got closer and the rooms filled up, it just stopped working

included breakfast was limited to a few items, none very good

only thing i can say i didn't like is that the pool needs a little touch-up

we ordered room service on the evening of february 28th and it was delivered promptly and pleasantly by the

missing soap, towels and it was made up as a hurry up, not a good start also, i used the watch laundry service

it didn't have mini fridge like i was hoping and the laundry service wasn't available

we needed laundry done, they provided me with the phone number but after multiple attempts i couldn't connect

the mountain view room overlooks parking lot

the kids loved it

location beach club good bar drinks food

also, more variety in the breakfast buffet

main downside for us was the lack of activities for kids

was missing more options for kids for the dinner portion

wasn't any entertainment during the day for the kids club as it was closed buffet food wasn't the best

laundry service is too expensive.

the laundry staff very friendly and ready to support me.

it’s intensive to walk around for the weather, we had kids and luggage with us

location, friendly and helpful staff, nice to have exercise in the pool and dancing

) location with 4 private beaches with one great beach for kids with smaller waves, always being able to find

slow room service taking up to 2 hours

of bar service at pool could be more efficient

we had one of the suites with the private pool

very romantic. beautiful room with private pool. great room service

breakfast was delicious

the laundry service is ridiculously expensive and they ruined my t shirts (shrunk them) and still

the pool on the 7th floor was quiet

the pool was great.

breakfast and dinner on 7th floor restaurant were very good.

the buffett breakfast was rough minimal options no fresh eggs all in pans

breakfast was good; mexican

instead, i d like to see a quiet desk area with wifi for remote workers

since this was the first time taking our twin boys to a resort, the kids pool was amazing, they loved it

beach amazing - some days seas a little rough - watch young kids (under 6 or non-swimmers) at the beach

they advertise free wifi but apparently it s only for one device

accessibility, staff, pool, large rooms, large bathroom, comfortable beds

location, super clean facilities, comfy bed, great staff and amazing pool area across the property

good facilities and pool, breakfasts could be better

great location, stuff was friendly great price and breakfast included

large pool is comfortable and nice

the pool is dirty and cannot be used

extra touches , turn down service , access to club which was on 6th floor , stocked with a full bar , and lots

the kids club was amazing, the staff there were incredibly caring and worked really hard

the beach is very close and pool is so nice. the staff is very kind.

limited staff, one waiter at the beach/pool for more than 20 parties.

65 dollars more for a kid although in our voucher from booking it was written free of charge for kids using the

prices of food, room service, laundry etc are totally exaggerated

our room was very clean and had a view of the ocean, the balcony look like we were in a spa all white and very

due to covid a bar and additional restaurant were not open, but no fault of the hotel

the breakfast was amazing

gym needs to be upgraded more to match the level of this hotel

great pool

the breakfast is pretty skimpy

not easy doing down to the beach not good wifi in case you want to work

beautiful bay view. pool was lovely, staff was amazing.

few things could have made the trip better: a little more variety in the breakfast plates awareness previously

beautiful on site spa and gym

s no bar service until noon so you need to bring your water/food to the beach or pool until then

the kitchen had everything we could possibly need, well organized and very clean

lovely staff, great pool, yoga room, gym, spa, restaurant and beach

if you have very small kids (we don't) some of the landscaping has steep slopes with sharp stones, you will

& the cleaning ladies & room service people were also amazing

preferred bar which has premium alcohol is in an inconvenient location (near lobby) rather than near a pool

employees that exceeded our expectations where chef damaris, jorge from la cava, karina from pool bar service,

superb buffet restaurant for breakfast and lunch, amazing views, clean and all staff friendly

wifi in the room didn t work; gave the opportunity to accommodate in a different room but that

lovely pool (no chlorine), sun loungers were not busy and we got a spot every day

nice pool and great rooms

excellent restaurant and staff. great swimming pool and service over all.

wifi was spotty

con, lovely toiletries, bottles of water every day plus they fill up your water bottles at the bar so we didn

beach is beautiful and uncrowded with a pool just steps away for swimming

), but a mini bar or snack bar in the bedroom would'

a nice beach for a small walk explore some rocks and tidal pools on either end and white sand with a swimmable

the complimentary breakfast of fruits, fresh baked breads, homemade jams, and fresh juice was ample for us

although they have internet, you can lose yourself in a book, sitting by the pool or on a beach chair located

absolutely fabulous location. beach wasn t swimmable but so beautiful, and pool was lovely

our faves were the beach hammocks and the infinity pool with built in seating

of water completely the day i was to leave so that morning i had to fetch water from the swimming pool to take

the pool is great, as is the game room

peaceful, food, comfy beds and wifi.