pool broke entire stay

breakfast was great everyday love there eggs best

breakfast was over at 10 on the dot. not 10:01. i love the rooms.

beds were a bit too firm for me. small pool, but perfect for kids to play in.

the breakfast was very weak.

no room service

the spa was amazing and the outside fire was awesome

great, fast, reliable shuttle service!!!!

the guy at the front desk told us the pool was closed but a few minutes later we saw kids swimming in the pool

clean, great staff, the pool and weight room were very nice and clean, the rooms are very soundproof and and

i never do laundry but my newborn had a couple accidents, so the complimentary washer and dryer was a huge

breakfast, comfort, free laundry, gym, setup - plates, silverware, a table for dining or work

was great, very friendly, place was so clean, so nice, free laundry, had everything and more that was needed

the free laundry came in handy as well

gym, free laundry, kit in room,freindly staff

for help with wifi, no one was there then i saw the front desk lady folding the towels in the laundry room

was next to the laundry room and it was to noice couldn't sleep well, lock the door when work late at

breakfast was terrific

we noticed; the trash cans were overflowing near from and side entrance, and some garbage in parking lot

liked the location & the pet policy

the pool and whirlpool were great! the breakfast was hot and delicious

i did not eat breakfast.

the shuttle to the airport goes every half hour so that did work out well when we returned at midnight

during breakfast both were occupied

we took the shuttle to the airport and that was nice

staff is not friendly and breakfast is horrible

yummy breakfast, room was fuckin massive. ran around like a dog for a lil bit. thanks.

addicts is in the kitchen making the breakfast

the pool was fine, and real dinnerware was available in the breakfast area

the pool was fine, and real dinnerware was available in the breakfast area

guest laundry coin operated available

we couldn't get extra towels because a manager took home the key to laundry room

there s microwave in the room and free shuttle to the airport and staff there are friendly.

convenient to the airport with free 24-hour shuttle. helpful staff. clean rooms.

breakfast ended earlier than expected

i did use the laundry facilities and they were in some need of maintenance

d be charged for each towel and my deposit was held and i spent 5 hours at the facility while the laundry was

the breakfast offerings leave nothing to be desired, exhibiting uncompromising quality

my kids and i were visiting for just a few days so it wasn t worth canceling and booking elsewhere,

the kitchen is so cute

housekeepers laundry people and the people at the front desk.

not having a microwave or fridge in room, laundry room

went back towards room and saw laundry door open and grabbed some cleaning supplies and liners

laundry room without machine that gives quarters and the front desk will not give change, as it is

the provided towels were sparse and i had to exchange my own with the laundry room, there was no housekeeping

fitness room had no wipes or spray bottle for cleaning equipment.

excellent breakfast. nice pool and hot tub. nice fitness room. fresh coffee at front all day.

the room was very clean, the bed was very comfortable, and the wifi was the fastest of the 4 hotels we stayed

breakfast was enjoyable and our rooms were comfortable

the wifi was terrible

love the fact that there was a laundry facilities.

the lobby, pool, gym, and laundry facilities are clean and sparkling

having the cops called because i didn t want to pay a $75 fee for my pet, and said fee is not disclosed by

food was great and the bar is a wonderful touch

we used the free shuttle to the airport and then used the milwaukee county transit system (use the green line

and laundry was 24/7

we were across from the laundry room and it was a bit loud

the pool and hot tub were very nice

just as described, airport shuttle and friendly staff

great shallow pool for kids. excellent hot breakfast. nice staff

the elevator was in full working condition and the laundry being free was a well needed plus being that i have

it s nice having laundry on premise

clean, staff were very responsive, shuttle to airport, can do laundry on site, great bathroom supplies

another bonus is that the laundry is free

kitchenette & free laundry. closer to many places.

whatever laundry soap they use was really strong smelling

it had cable,wifi and was clean plus had all amenities i needed

wifi

wifi didn't work, even after calling tech support.

wifi kept cutting out and i could not get my work done

second, the laundry facilities, while on location, did not vent the dryer properly so it took too long to dry

it has a pool and a laundry room for guests

they had great amenities such as laundry room, pool and gym

clean perfectly located hotel. great shuttle to airport

room was clean and spacious, hot tub hot, pool was a decent size with basketball hoops that my kids liked, the

no laundry facilities or s microwave

exterior of the hotel was a bit dated but it was a short distance from the airport and the shuttle was amazing

was pleasantly surprised to find the amenities like hotel restaurant, store, and ample parking

room service breakfast was great and hot upon delivery

no room service is done for 5 days because of covid apparently.

as i was trying to request a new tissue box but end up doing myself explored as found a employer laundry room

no laundry room.

the laundry in the pool area was overflowing with dirty towels and there weren't clean ones available

the in room as well as the pool and sauna down stairs. also enjoyed the free breakfast.

parking, ck in and out went well.

the room was next to the laundry room and seemed a bit warm

smelled pot each time we walked passed the laundry room

the night manager did offer to move us, however 8 hours of driving, funeral and the kids

as usual, the bar prices were fairly high but that s to be expected for a hotel bar.

the pool area

placed in a second room above the laundry so it was hard to sleep

room locationguest laundry

no hot eggs for breakfast just boiled

breakfast selection was very good and set up by 6:00am

the breakfast was basic but did the trick

it was soooo quiet and the carnitas for breakfast were delicious!

cause cheaper than 2 queens and we had a kitchen

the facility itself was very nice with tvs that welcomed you by name, streaming services, room service, and in

the pool area was a lot of fun for the kids

pool, breakfast, beds, the kitchen, the bathroom really clean with comfy towels

too noisy- laundry ran all night

i got there i was so pleased the rooms were nice pool and the laundry room was a great amenity

the kids parents had no control over their children

the pool.

they are very good place to stay for the weekend and even bring your kids

check in person did not give us the right shuttle times.

pool hours. gym and pool very small

staff went the extra mile to help us with the airport shuttle and giving us a convenient room!

how small the pool was

very clean, and close to the airport. they provide free shuttle service to the airport.

laundry facilities on site were well maintained, as were the grounds

it's very clean and i was able to do my laundry

laundry was onsite and cheap plus they provided detergent

wifi worked fine, but i couldn't turn on the tv

night my last night i was outside having a smoke and seeing the patrol please shoot through the parking lot so

laundry area is clean, useable, $2 per wash or dry

the laundry area is excellent: brightly lit, uses quarters, works perfectly, kept clean

their laundry dispenser was out of order, my remote for my tv was broken

nice pool area

was great, just so you know i didn t have coffee (no time) and didn t need parking

the hallway, stairs, laundry, and exercise room not cleaned the whole time

everything except the breakfast. family friendly free laundry the suits are great for families

the rooms were very nice with small kitchen

the kitchen area was nice along with a garbage disposal

front the parking lot

a long and convoluted walk from room to reception, a guest laundry with equipment that has seen better days,

friendly service, hotel has onsite laundry room, onsite restaurant

tried to do a load of laundry, they have no change machines and the dryer didn't work and ate a quarter, bed

and warm in the room and housekeeping was awesome front desk was very nice very easy to find a parking place by

wish it was in a brighter spot and also it would have been nice if there was a pool

couple sleeping in the laundry room on the 2nd floor and the guy with a a dog sleeping in the stairway

laundry

to the couple sleeping in the laundry room

close to a bus stop. pool was nice. laundry facility worked good. breakfast was good.

we had to ask him a lot of questions like what's the wifi password

laundry facility did not work

line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer

about 2 electrical outlets in my room worked, the wifi was very weak/did not work at all, towels were stained,

had to throw out our own trash we really did not get any room service at all

the airport well before midnight just after we arrived to ask the staff to pick us up with the shuttle bus

was often laundry stacked up all over kitchen in the afternoon so i didn t feel welcome or like i had

the self-service laundry and huge refrigerator are very helpful

ease of check-in (could pay ahead of time and use the keypads for entry), as well as the on-site laundry and

no breakfast no tea in our room no robe no laundry soap could use a comphy reading chair or 2

the restaurant intending to tell someone how impressed i was with my room and to check out the bar

not a big deal but pool and hot tub close at 9. i think 9:30/10 would be better.

did not have time to use the pool of sauna, but they looked great and other guests were enjoying it

pool closed at 9pm

the pool was clean and a nice size

the breakfast was really good. lots of options. the pool area was nice.

very good breakfast.

the hotel is pet friendly and even has a cute dog relief area

great breakfast, great location. very clean, very friendly staff.

breakfast ended at 9. i sleep.a bit late.

breakfast was pretty good

cleanliness, location, bed & bedding, breakfast.

wifi was crappy

i wish we were in town longer so we could enjoy the pool and cozy atmosphere longer.

roomy room, clean and comfortable. good breakfast.

the breakfast, the room and the tv channels

we also really enjoyed the upstairs rooftop bar area and fresh cold water in the lobby

we went to the hotel for a 1 day vacation from our dogs & kids

rooftop bar was beautiful and cozy

it was clean. there was a bar and there was food onsite. there was also a nice lobby.

kids loved the pool table in the lobby

the staff in the bar were really great as was the restaurant and the food was amazing

hotel restaurant and bar was exceptional

didn t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place

they had an amazing gym!!! great bar too.

the bar and bartender were equally amazing

over charging for laundry it s says pay $3 but you have to pay $8

day i arrived, a very nice guy from the front desk treated me in a good way and helped me with wifi problems

gym!

breakfast was excellent and the staff was very warm and welcoming and friendly and made me feel

my phone was hacked via the wifi

great location. good breakfast. free laundry facility. very helpful staff

i loved being able to bring our pet but i am not sure i agree with the $75-$100 fee for her to spend the night

great continental breakfast variety. kitchen staff very friendly. room was a great size.

the breakfast on sunday was very good

the full kitchen is a nice option

the walls are thin. laundry is to expensive they had no breakfast..

(no cups, no glasses, no bags in trash cans, no ice bucket, no laundry bags, when i called front desk to ask

asked for housekeeping for towels, they never came dirty laundry in the halls we will never ever go back here

the access to doing laundry was a nice extra!

good gym and swimming pool facilities

laundry machines

it had a guest laundry and was well located to river walk and 3rd ward

location, valet beds very comfy for one tall ceilings were excellent very clean room very good wifi

the bar staff was also great and very nice and clean

hotel was gorgeous, and the people working the front desk, valet and bar area were very friendly

guests, couldn t give directions to places two blocks away( didn t know streets) nighttime bar staff rude

wish the bar stayed open past midnight on a saturday night

the fitness room was very small

bar closed 15 minutes early sat night, rudely sending customers away

the hotel bar has bartenders that don't know how to mix drinks. ugh.

on-site gym and laundry facilities were great, as was the breakfast buffet

pull out couch accommodated our kids well

pull out couch accommodated our kids well

bathroom should be re-tiled. need better brighter lighting in kitchen area

we had a king studio for my wife and i plus our 3 kids

we really enjoyed the breakfast, kickback, pool, gym and laundry facilities were a bonus,

includes laundry and gym which was really nice

the pool, laundry facilities, workout room, restaurant area, and bar were all gorgeous

comfortable room i find gym , laundry. good breakfast and dinner staff really friendly

laundry available 24/7 with coins

guest laundry services available

happy hour in bar was not busy; didn't seem very

no continental breakfast

rooms that are pet friendly

the bed was very comfortable and the gym was great as well.

we had room service for a late lunch and breakfast in the restaurant in the hotel and both were excellent

while you re there, be sure to grab a drink in the lobby bar and then head to the rooftop terrace for a

restaurant and room service are great. corner room is huge.

restaurant room service trays let in hall way to long

no room service

you can tell they have great smoke cleaners, the amount of smoke encountered in the casino is still noticeable

poor ventilation in casino

pool & hot tub were closed my entire stay. no guest laundry facilities.

there was no laundry service or washing machine available

minutes to check in due to their computers being down, no wifi, no breakfast, no housekeeping,no pool, reception

the pool water looked like it needed to be fresh

pillows, don't recommend white bedding, there were lots of kids there that weekend including our own

loud street noise, no information given at checkin for wifi, amenities, or breakfast.

hotel, l had some family with me from canada, and they love the hotel, they only think it was the breakfast,

fitness center needs a bike or 2 .

the breakfast was really tasty. the room was spacious and the t.v. was outstanding.

variety available for breakfast

there was dirty laundry left from the previous renters

no self laundry machines

hotel was not willing to do anything about it as their laundry is handled off site

great staff and awesome bar restaurant

very nice personnel and the hotel ambiance. decent view of milwaukee. nice patio for your pet.

the bar had local brews and the bar tenders were fantastic

room service

bar in restaurant was great

staff allowed us to have an early check in and kept our bags for us when checking out

the bathroom is a little tiny. the gym could use a little room ventilation.

asked for change for laundry, just said no, didn t even check for us

i think the space could ve been used more spaciously with more machines and the laundry room was nice to

breakfast was great! waffles were good.

not use any newer kia or honda cars apparently a group of kids try to only steal these types and unfortunately

if you have kids check out discovery world, it is a fabulous science museum with a small aquarium included

it was great to have a full size kitchen in the room and laundry in the basement

kitchen, laundry, location, restaurant

for long stays i need a laundry, so i used the laundry here several times

also, access to laundry was a nice perk

also our room was as the end of the hall near the back door which allows access to the garage and laundry

loud construction outside. no laundry or room service.

there was no bag in the room for my dirty laundry

), the rooms shouldn't smell like funky, old laundry with hints of urine hidden by carpet shampoo

stripped and made my own bed, had to bring my dirty laundry/garbage

the smell of the bedding was too strong. they must use a very strong product for laundry.

good location and helpful staff. comfortable beds. laundry available

extremely friendly and helpful, hotel very accommodating has laundry facilities, computer in lobby for guests,

early check in friendly front desk staff-recommended local restaurants clean comfortable walking

of the negative reviews about break-ins in the parking lot

breakfast was excellent

a very nice location with great views, we found the hotel charming and very romantic in the king spa

hotel room with full kitchen

size and kitchen in my room were phenomenal

were staying at the hotel for a wedding with a group of friends- the fact that the hair salon/spa was in the

the restaurant and bar were perfect - our one dinner there superb, as was the service

close to downtown, the gym and the modern appeal.

no drinks with breakfast for kids unless you purchased it

no drinks with breakfast for kids unless you purchased it

we chose this location because it had an indoor pool that our kids could play in

the bed was comfortable. i liked the 24 hour available snacks. the gym was nice.

free parking laundry in same building

laundry is in hotel cross the street - inconvenient

the shuttle!!! to be more specific, the 'shuttle lady

i like the bar and cafe at the company hotel across the street

the bar gets cut off and you get stuck behind a wall, but staff was attentive

laundry facilities not on our floor

room service but they didn't have a runner the outside looked sketchy but the inside was absolutely

everyone from the bell man to the waiter (ike)who brought our room service up made our stay exceptionally

there is room service and even a starbucks coffee house right off the lobby

was good accross the street from the rave theater which was jammed with college kids

the hotel has a nice laundry room

lovely gym/laundry room and breakfast

warmly welcomed me on the freezing friday evening and also helped me with some quarters for the laundry machine

open wifi - it's not a secured network.

the bar area was nice and staff was very helpful.

laundry facility is convenient

kitchen could be equipped a little better and heating system was not balanced well between rooms

the kitchenette makes it possible for me to just hunker in and relax

room service was a bit below the rest of the experience.

no room service

breakfast was fabulous and owners were extremely generous and hospitable

stay at schuster mansion was my first bed and breakfast experience

but the fenced off-street parking made me feel as though our car was safe and we entered through a side door

loved that you could choose your breakfast

like that they have free parking behind the mansion

laundry machines broken breakfast items were empty

i booked this hotel because it said guest laundry

the building and facility is quite new, staff are friendly. however the guest laundry is dirty.

is unfortunately a laundry list: - stains that look like blood in the bed

dirty laundry in hallways,

well maintained, pet friendly, location, laundry, friendly and helpful staff.

and the wifi password didnt work

breakfast bar was clean with a nice variety of food

pools and gyms are also maintained properly

it was clean, the parking was safe, the breakfast was decently presented and tasty.

and mold in washing machine i was about to wash my clothes and there is a horrible oder in the laundry room and

laundry only on main floor.

wish you would have a hot tub in the pool area

convenient location and no parking fee

the parking lot could use brighter lightning. one area of the lot the lights were out.

cleanliness is slipping vs prior visits, bathroom not properly cleaned multiple days in a row, no laundry bags

cleaning seems to be slipping, wet washcloths left in bathroom, no laundry bags

the bar area was nice

i enjoy my stay specially the pool

very nice room and pool area! great with the starbucks

loved the laminate floors (more sanitary than carpet) nice guest laundry was available which was very convenient

was clean, and conveniently located on first floor near laundry area

lots of kids playing in the halls

we liked how clean the room was and that it was pet friendly.

parking was easy

the laundry area was quite dirty, but i think it was the guest before me that left the mess.

beer is conveniently sold down stairs, laundry, weight room and hot tub are also on the first floor

outside patio, on-site laundry, close to everything, comfy bed, decent breakfast for a smaller place, price was

laundry was way too much $3.00 for wash and $3.00 to dry is too much

the laundry appliances could be updated/upgraded!

parking was free and so was the wifi

person a bracelet and the security did check at the pool although there were a bunch of people/kids who seen

we all thought the breakfast bar in the oaks restaurant was a bit pricey. $15 was a bit much.

and usual entrance was under construction & the parking was a little sketchy

bar / restaurant seems like an after thought

laundry was also convenient

was disappointed that the bar was not open on weekends, just mon,tues and wed i think

breakfast meats were over cooked (bacon, canadian bacon) and dry

helped us with our pet needs during our cross country travel and schedules

easy access. close by, clean, breakfast

there is an atm next to the laundry facilities but no change machine

big tvs with a good channel selection, mini fridges and microwaves, vending machines and laundry facilities

also, the facility wasn't accommodating with the laundry facility

really liked the location, comfortable beds, breakfast, pool, laundry room and price was

only problem was kids were running and screaming up and down the halls and parents weren t doing anything and

fitness room and breakfast options

comfy beds, good water pressure, and delicious breakfast

we liked the pool. we stayed til it closed. was fun. my kids enjoyed it.

breastfast attendees was the sweetest and gave my kids colorbooks

was there almost 2 weeks and only get room service the day i left

one of the laundry ladies was really rude

it was right off the highway, parking lot was clean and very well kept

good breakfast and super nice room with big bed and whirlpool.

more parking spaces needed

the wifi service is not good. we couldn t use any of the streaming apps

full kitchen, but no kitchen essentials provided. they did sell kitchen supplies, though.

mini kitchen in room

i liked that the pet fee was very reasonable

the property was fairly new and it had a kitchenette which was nice!

pet friendly

little getaway breakfast is grate loved it everything in the rooms work grate pool area relaxing laundry on

was no supplies for the guest no toothpaste no laundry soap vending machines were empty water smells funny from

great location, clean and quiet. nice pool and hot tub. plunty of parking.

so i walked across the parking lot to the building next to it, and that was the building was the real hotel

the parking lot is very clean and the staff was great

breakfast was was a breakfast sandwich, cereal, yogurt, bagels etc, all staff greeted us with a

free parking

fitness room was very nice with new machines

parking was easy and close

everyone was wonderful, even the gentleman tending to the breakfast buffet.

no plastic bag to put dirty laundry in

they sat at the bar and talked the whole time, never getting anything for the guests or checking on the buffet

people and kids running through the hallways screaming until midnight

i enjoyed the bar and the lovely bartender.

the kids running and screaming through the halls after 11 at night there were crumbs all over our floor