cleanliness is slipping vs prior visits, bathroom not properly cleaned multiple days in a row, no laundry bags

cleaning seems to be slipping, wet washcloths left in bathroom, no laundry bags

bathroom door wouldn t shut! pool had too much chlorine chemicals were out of balance.

also you had to sign up and pay for wifi which i feel like that should have been free or included in price of

free wifi would be helpful.

laundry was way too much $3.00 for wash and $3.00 to dry is too much

beer is conveniently sold down stairs, laundry, weight room and hot tub are also on the first floor

the laundry appliances could be updated/upgraded!

the laundry area was quite dirty, but i think it was the guest before me that left the mess.

outside patio, on-site laundry, close to everything, comfy bed, decent breakfast for a smaller place, price was

was clean, and conveniently located on first floor near laundry area

loved the laminate floors (more sanitary than carpet) nice guest laundry was available which was very convenient

i was wondered after seeing those bar code scanners

there was a lot of parking near the entrance

parking was easy

pool and gym room is clean

breakfast bar showed a menu of both warm and cold foods

clean, close to everything, nice pool & hot tub, but it would be nice if they left the pool & hot tub open later

the kids really enjoyed the pool

really liked the room service for breakfast

had to wait for someone to come to the front desk. breakfast area was out of white milk.

breastfast attendees was the sweetest and gave my kids colorbooks

when i mentioned that we wanted our room serviced after 3 days the front desk snapped back to me that they were

stayed 3 nights and room service never cleaned my room after i say yes to cleaning the room everyday

the fitness center is very basic and doesn't include that much.

there is an atm next to the laundry facilities but no change machine

really liked the location, comfortable beds, breakfast, pool, laundry room and price was

big tvs with a good channel selection, mini fridges and microwaves, vending machines and laundry facilities

also, the facility wasn't accommodating with the laundry facility

loved it all - even the free breakfast (which i thought would be crappy and it wasn't - included lots of choices

one of the laundry ladies was really rude

good breakfast and super nice room with big bed and whirlpool.

were a little too firm, floor was sticky in kitchen area of room, breakfast didn t start till 7 which was too

as did the side exit, right when you walked out to the parking lot

breakfast was very good. pool and spa much enjoyed.

love the little kitchenette in the room

it has a kitchen with a flat top sink and fridge if you planned to stay extended periods

especially liked the full kitchen, full refrigerator w/ice maker, very clean, and comfortable

most ppl don t travel with these items so it defeated the purpose of the kitchenette

full kitchen

little getaway breakfast is grate loved it everything in the rooms work grate pool area relaxing laundry on

was no supplies for the guest no toothpaste no laundry soap vending machines were empty water smells funny from

from the cleanliness of the room to the breakfast and also the pool, everything was up to par and my needs were

pool and hot tub. bed was very comfortable.

was not informed of the $15 a night pet fee until i checked in.

and no laundry would be nice if they more then one machine other have their laundry room working why can't

your laundry room needs a facelift

the laundry was coin operated, but the front desk had quarters.

service was lack there of and laundry facilities weren t in the best of shape

i used the laundry facilities and they, too, were clean

it's very clean and i was able to do my laundry

laundry was onsite and cheap plus they provided detergent

laundry facilities on site were well maintained, as were the grounds

the wifi was horrible

wifi worked fine, but i couldn't turn on the tv

the hallway, stairs, laundry, and exercise room not cleaned the whole time

everything except the breakfast. family friendly free laundry the suits are great for families

parking to check in at the lobby

breakfast was good... and rooms where great

very friendly staff clean rooms delicious continental breakfast

the breakfast was very weak.

beds were a bit too firm for me. small pool, but perfect for kids to play in.

the pool was small.

the free breakfast was delicious an the hallways still had that new scent smell.

the breakfast could have been better, but the overall stay was nice.

more breakfast items for breakfast

parking is not great

comfortable large suite, sparkling clean, lovely shower, modern decor, fabulous breakfast

shuttle wasn t wheelchair accessible

pool, breakfast, beds, the kitchen, the bathroom really clean with comfy towels

for help with wifi, no one was there then i saw the front desk lady folding the towels in the laundry room

was next to the laundry room and it was to noice couldn't sleep well, lock the door when work late at

clean room close to interstate and anything you need for food and shopping comfortable bed decent breakfast

also, the hotel is clean w/ a decent travel friendly breakfast every morning

liked the location & the pet policy

the laundry room floor was filthy

room was very clean, beds comfortable, hallway very clean and quiet, free laundry was much

large room, bbq grill and free laundry.

no breakfast; room 120 next to commercial laundry. could hear washing machines spin.

the kitchen had everything we could have needed and everything was clean (and in the dishwasher) when

second, the laundry facilities, while on location, did not vent the dryer properly so it took too long to dry

they had great amenities such as laundry room, pool and gym

it has a pool and a laundry room for guests

not every place takes into account kids when guest book two rooms

also, free parking option never discussed or offered by a phone agent who helped us straighten out this

plus the fitness room and pool were nice too

brought our grandkids. loved the pool!

the pool was actually warm

very clean. great breakfast.

pool and hot tub were open and warm, room was very clean

suggestion is a change machine in the laundry room as the front desk doesn't always have enough quarters

breakfast was quite a spread. delicious! location was perfect! room design was awesome!

comfortable, clean rooms and friendly staff; good breakfast; pool & hot tub

parking was less than adequate

early, there were about 5 cars in the parking lot total, and was told could not check in until 3pm

kitchenette & free laundry. closer to many places.

the elevator was in full working condition and the laundry being free was a well needed plus being that i have

it s nice having laundry on premise

clean, staff were very responsive, shuttle to airport, can do laundry on site, great bathroom supplies

another bonus is that the laundry is free

and laundry was 24/7

we were across from the laundry room and it was a bit loud

location good. beds super comfortable. breakfast was good. jacuzzi was nice when working.

great staff, pool, breakfast sandwiches and large rooms.

rooms are spacious and perfect for my kids and i

no laundry facilities or s microwave

they didn’t offer breakfast

the indoor pool was very nice and not over crowded!

mice big pool but smaller rooms. nice for a weather cancellation rooms!

not too crowded (even though summerfest was going on along with a quincenera downstairs), good wifi for my

whatever laundry soap they use was really strong smelling

early check in..

they are pet friendly and although the area has some sketchy people and increased crime occurances, we've

several other guests complained to me about the lack of snow removal blocking walk to rooms from parking lot

pet friendly (no pet fee), close to the airport and cheap

d be charged for each towel and my deposit was held and i spent 5 hours at the facility while the laundry was

i did use the laundry facilities and they were in some need of maintenance

then we got to our room and it had a full kitchen, sofa and was not at all what i expected for the price

very clean and comfortable suite, friendly and helpful staff, yummy free breakfast

desk and chairs for working with wifi

not having a microwave or fridge in room, laundry room

went back towards room and saw laundry door open and grabbed some cleaning supplies and liners

the provided towels were sparse and i had to exchange my own with the laundry room, there was no housekeeping

laundry room without machine that gives quarters and the front desk will not give change, as it is

housekeepers laundry people and the people at the front desk.

liked the pool and the hot tub

the pool and hot tub weee great too, our room was nice and overall the staff was

wish the bar stayed open later lol no complaints

great, fast, reliable shuttle service!!!!

clean, newer hotel, my kids really enjoyed the pool and my husband and i enjoyed the spa jacuzzi

i never do laundry but my newborn had a couple accidents, so the complimentary washer and dryer was a huge

the laundry room was really free

the free laundry came in handy as well

breakfast, comfort, free laundry, gym, setup - plates, silverware, a table for dining or work

gym, free laundry, kit in room,freindly staff

i didn't like that we heard ppl doing laundry all day & night

we used the laundry room, very convenient to have

use a translator around here difficult communicating, maintain pool area better & put camera in laundry someone

i asked where the laundry facilities were and he told me the second floor

the pool and spa was perfect

parking was limited and just off the highway so the noise level was higher than expected

great breakfast, friendly staff, decent wifi, and modern styled room loved the color scheme!

the breakfast and pool were very nice

clean rooms and pool

hotel is very near the airport, and very convenient for the parking

the laundry in the pool area was overflowing with dirty towels and there weren't clean ones available

no laundry room.

as i was trying to request a new tissue box but end up doing myself explored as found a employer laundry room

were shuttled to the airport on time for our flight

clean room, good wifi, close to airport and i-94.

is no breakfast, lot of garbage in the containers in front of your room, and parking lot wasn't that great

after finding an employee in the parking lot we were able to get into our room

the parking lot was full of loud parties,dogs walking around with no leashes,alot of non desirable

com as a pet's friendly, but later they send you an email with details that they are friendly only to a dog,

one level and rooms opened directly into the parking lot

dryer wasn?t working in laundry but it really wasn?t a necessary need

parking outside the building was being resurfaced at the time of our arrival which limited parking

we all wished that the pool had been open.

the staff was very nice, the beds were comfortable, wifi worked fine.

location, breakfast, free breakfast, free parking

staff was very nice and great customer service. breakfast had plenty of options to choose from.

parking is limited sharing with another hotel.

pool was not heated very cold for my taste.

quiet staff helpful nice hit breakfast fresh and clean

parking lot has some trash on the ground which i thought should have been taken care of, some of it

the housecleaners & laundry woman are wonderful, every day.

laundry machine was so convenient with all the dirty clothes i had

laundry machine was available, hot breakfast served eggs and sausage, wifi was fast, staff were

00 over what i paid online and i had a late check out and they are trying to charge me for an entire night stay

room service was great

a lot of interesting characters hanging out outside building, interesting smells, interesting parking lot

breakfast was kinda lame , apple juice looked dirty, and biscuits &gravy were out ,

breakfast was not really available to us because of covid

groups of people hanging out grilling in the parking lot (

group if people with children right outside of lobby entrance with kids running around the lobby

everything was great the food the bed the pool and how clean and quiet the hotel was.

the $100 pet fee is expensive and would be justified if staying more than one night

breakfast is adjusted to covid times but at least there was a breakfast

the pool area was stocked with plenty of towels and places to sit

nice pool and fitness room the employees were very friendly

the lobby, pool, gym, and laundry facilities are clean and sparkling

love the fact that there was a laundry facilities.

need vary the breakfast menu

pet fee was very high and not readily apparent on the web site

gym has latest equipment

it was close to the airport and had a shuttle.

the breakfast was solid (ex:7)

not enough parking.

very nice simple hotel with a great pool and breakfast.

did not like that upon checking in i was not informed about where the breakfast is held and i was told in correct

we couldn't get extra towels because a manager took home the key to laundry room

guest laundry coin operated available

the continental breakfast has been replaced with limited sack breakfasts, and there is no pool/hot tub

breakfast had a little bit of everything

free breakfast great customer service

smelled pot each time we walked passed the laundry room

the room was next to the laundry room and seemed a bit warm

no towels 2nd day the fob with dead battery room service to make bed and provide towels unacceptable

the movie theater was a surprise bonus! kids loved it!

breakfast was slightly cold

room locationguest laundry

placed in a second room above the laundry so it was hard to sleep

amazing, although they don't have a pool or gym, there was free breakfast

the breakfast was basic but did the trick

shuttle service was very convenient and timely

did not have time to use the pool of sauna, but they looked great and other guests were enjoying it

not a big deal but pool and hot tub close at 9. i think 9:30/10 would be better.

just be consistent. good breakfast as well.

also, parking wasn't great

booking a free shuttle pick up via booking

too noisy- laundry ran all night

i got there i was so pleased the rooms were nice pool and the laundry room was a great amenity

they are very good place to stay for the weekend and even bring your kids

nice indoor pool and hot tub .

the beds were very comfortable. pool was nice

friendly people, great bar and very comfortable room

the location near the airport, pleanty of parking, halls and room were very clean.

shuttle driver gentleman was very nice.

the bar was closed.

small pool that opens late.

breakfast was huge, hot

the breakfast, the room and the tv channels

breakfast was fine

the breakfast was very good, and the facilities were excellent (pool, work-out room)

love real eggs for breakfast, room on lower level and people above us were very noisy

breakfast was pretty good

the pool is small, chilly and there is a sign not to use the door to the outside for security reasons

room was very clean....breakfast was ready with plenty of seats

were on the second floor right over the pool, and you could really hear the noise from the people below

very good breakfast.

laundry area is clean, useable, $2 per wash or dry

the laundry area is excellent: brightly lit, uses quarters, works perfectly, kept clean

their laundry dispenser was out of order, my remote for my tv was broken

kids

the gym was good to have available

a long and convoluted walk from room to reception, a guest laundry with equipment that has seen better days,

tried to do a load of laundry, they have no change machines and the dryer didn't work and ate a quarter, bed

friendly service, hotel has onsite laundry room, onsite restaurant

place was being refurbished so the pool was not operational

the spa tub filled up very slow, but that s minor.

couple sleeping in the laundry room on the 2nd floor and the guy with a a dog sleeping in the stairway

laundry

to the couple sleeping in the laundry room

close to a bus stop. pool was nice. laundry facility worked good. breakfast was good.

the breakfast is so good and has so many years options

laundry facility did not work

line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer

advertise free airport shuttle - and stay, park, fly - so we booked

it's pet friendly but you have to pay a high fee depending on how long your staying there they charge

proximity to the freeway. and free parking.

having pool time reserved was nice, knowing there wouldn t be tons of other people there (especially

pool was kind of small.

the breakfast really needs to be rethought.

breakfast provided good variety of options, and the food was kept filled and the area cleaned

clean, great location and excellent breakfast choices for all!

there were no laundry facilities.

ashley and staff were very nice. pool was nice.

excellent. very quiet perfect getaway. loved the outlet mall outside the parking lot

the room service.

parking onsite and easy

no breakfast no tea in our room no robe no laundry soap could use a comphy reading chair or 2

the self-service laundry and huge refrigerator are very helpful

ease of check-in (could pay ahead of time and use the keypads for entry), as well as the on-site laundry and

was often laundry stacked up all over kitchen in the afternoon so i didn t feel welcome or like i had

the parking lot filled up quickly.

rivali was great, provided room service as well

great fitness center

we also really enjoyed the upstairs rooftop bar area and fresh cold water in the lobby

bar and restaurant is also very good with well trained servers and bartenders

kids loved the pool table in the lobby

no pet fee.

didn t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place

they had an amazing gym!!! great bar too.

they had an amazing gym!!! great bar too.

the bar and bartender were equally amazing

over charging for laundry it s says pay $3 but you have to pay $8

seemed like a breakfast

day i arrived, a very nice guy from the front desk treated me in a good way and helped me with wifi problems

gym!

the breakfast was a plus, considering we had 5 people in our group.

great location. good breakfast. free laundry facility. very helpful staff

the full kitchen is a nice option

almost a full kitchen, no stove, but it was wonderful

the breakfast on sunday was very good

i loved the space of the room with a very high ceiling with a very nice kitchen

you can tell they have great smoke cleaners, the amount of smoke encountered in the casino is still noticeable

poor ventilation in casino

the access to doing laundry was a nice extra!

asked for housekeeping for towels, they never came dirty laundry in the halls we will never ever go back here

(no cups, no glasses, no bags in trash cans, no ice bucket, no laundry bags, when i called front desk to ask

the walls are thin. laundry is to expensive they had no breakfast..

construction around building. terrible wifi. no daily room cleaning.

it had a guest laundry and was well located to river walk and 3rd ward

laundry machines

the staff was great and the food at the bar was very good

staff was friendly. amazing architecture in a great location. we loved the bar area.

never received room service so sheets were not changed and garbage cans not emptied

guests, couldn t give directions to places two blocks away( didn t know streets) nighttime bar staff rude

bar closed 15 minutes early sat night, rudely sending customers away

wish the bar stayed open past midnight on a saturday night

the fitness room was very small

the hotel bar has bartenders that don't know how to mix drinks. ugh.

on-site gym and laundry facilities were great, as was the breakfast buffet

breakfast buffet was better than anticipated; accommodations far exceeded my expectations

we had a king studio for my wife and i plus our 3 kids

floor to ceiling windows, comfy bed, smart tv with netflix access, hairdryer, kitchenette

height of the ceiling made the room feel extremely spacious. full kitchen was and added bonus.

guest laundry services available

pool for my kids to swim

the hotel is very good. great location and staff. we enjoyed the pool.

gym could have had more updated and in a better location

no free parking or continental breakfast.

laundry available 24/7 with coins

the pool, laundry facilities, workout room, restaurant area, and bar were all gorgeous

includes laundry and gym which was really nice

we really enjoyed the breakfast, kickback, pool, gym and laundry facilities were a bonus,

comfortable room i find gym , laundry. good breakfast and dinner staff really friendly

the room service breakfast was delicious and arrived quickly

while you re there, be sure to grab a drink in the lobby bar and then head to the rooftop terrace for a

amount of noise later in the night, but we were on the 6th floor near the rooftop bar access

restaurant and room service are great. corner room is huge.

the hotel also has a great bar and the bartenders were great

pool & hot tub were closed my entire stay. no guest laundry facilities.

there was no laundry service or washing machine available

did not have an extra $50 it was my son's birthday and that money was going to be used at the casino

location, easy check-in, friendly staff and the breakfast was convenient as always

kids in the pool area were unsupervised and very rough

delightful room. great view. delicious breakfast. excellent service.

the fitness room was nice

variety available for breakfast

worst breakfast!! slow wifi no parking

breakfast had a great grab & go selection. comfy beds, quiet hotel.

there was dirty laundry left from the previous renters

hotel was not willing to do anything about it as their laundry is handled off site

no self laundry machines

several restaurants on site with reasonable prices and even room service prices were not bad

very nice personnel and the hotel ambiance. decent view of milwaukee. nice patio for your pet.

bar in restaurant was great

travel team kids at the bar!

gym room, perfect location, helpful staff, fridge and microwave in room.

rooms, comfortable bed, excellent room service breakfast

the staff in the hotel, bar and restaurant were very friendly and helpful

asked for change for laundry, just said no, didn t even check for us

i think the space could ve been used more spaciously with more machines and the laundry room was nice to

kids wished there was a pool and i thought how the room was set up with the bathroom was a little

really enjoyed everything about our stay:location, staff, breakfast and especially accepting pets

location downtown, modern rooms and easy to find, tasty breakfast buffet, solid wifi, friendly staff, microwave

there was no bag in the room for my dirty laundry

the smell of the bedding was too strong. they must use a very strong product for laundry.

stripped and made my own bed, had to bring my dirty laundry/garbage

loud construction outside. no laundry or room service.

), the rooms shouldn't smell like funky, old laundry with hints of urine hidden by carpet shampoo

for long stays i need a laundry, so i used the laundry here several times

also, access to laundry was a nice perk

also our room was as the end of the hall near the back door which allows access to the garage and laundry

it was great to have a full size kitchen in the room and laundry in the basement

kitchen, laundry, location, restaurant

large rooms with full kitchen. very friendly staff. great location.

the rooms are spacious and clean and every room i ve rented has always had a full kitchen

room with a kitchen, quiet and confortable bed

the kitchen in the room is pretty outdated, the ac is extremely loud.

a very nice location with great views, we found the hotel charming and very romantic in the king spa

laundry is in hotel cross the street - inconvenient

free parking laundry in same building

love the free shuttle and ambassador bar and food

there could have been a of bar soap in the bathroom on the sink to wash hands.

the complimentary breakfast with waffles, coffee, eggs bacon and sausage were very tasty

laundry facilities not on our floor

was no airport shuttle, and i couldn't find the pickup spot to get back to the hotel from the ballpark

room was great clean and comfortable also happy hour in the bar was fun

location from milwaukee intermodal station, complimentary shuttle to american family field and back to hotel

it was helpful to have a free shuttle to downtown

bar is great, good deal on a round of drinks

we chose this location because it had an indoor pool that our kids could play in

unaware that this is a pet friendly hotel and the dogs were barking all night

couldn't get the menu to load on wifi or off wifi to order food and i couldn't get thr rent movies to load on

super pet friendly

warmly welcomed me on the freezing friday evening and also helped me with some quarters for the laundry machine

lovely gym/laundry room and breakfast

the hotel has a nice laundry room

the kids were excited with the tv station's for kid's

kitchen being closed on a saturday because of having to do a deep cleaning