piles of dirty laundry waiting to go out on the ground floor

items laying in the hallway-sign on floor, broom and garbage bag in open, laundry bags in stairwell

pool area way too cold, shower off area water feel very cold, never did get warm

room service was so so

made my way home from work and kids and i slept till saturday morning

very comfortable room. the laundry room.

the gym has some equipment out of service

cleanliness pool breakfast was yummy( staff in breakfast area super nice)

clean and quiet. nice pool area

gym.

the staff are happy and always willing to go above and beyond to help, and there is a coin laundry facility

good location. staff was friendly. breakfast in the morning was very affordable

i called room service to order food and i was put on hold for almost 20 minutes

i booked a suite with a full kitchen

the pool!

wifi was marginal at best and unusable by about 7pm on when the hotel filled up

there were no ice machines working, we couldn t get through to order room service

- location - easy parking - wifi - firendliness of the staff

on site breakfast was good. bed was comfy. everything was clean!

restaurants were good, breakfast ok

new, comfortable, excellent breakfast, nice pool and gym, well located, nice staff

spotlessly clean! quality breakfast included

clean, updated rooms. mini fridge in unit. convenient location off the highway. pet friendly.

there is a full service gym attached to hotel

great bathroom, comfortable beds and very good wifi connection

only one laundry room and only one ice machine working which were completely on the opposite side from our

was checked at 2pm, and given a room next to hotel laundry room

right from the front desk people to the people who did laundry and cleaned rooms

a bit gloomy don t stay in room 136, it s next to the laundry room and the machines run at odd

room was close to hotel laundry- so a bit noisy.

clean room, friendly staff, laundry facility onsite, good location near highway

snack room, laundry room, ice machine to the reception desk

was no elevator, no restaurant near by and the comfort inn charged $4 for one load of laundry and $4 for one

we booked this particular hotel as it had laundry facilities so were disappointed when the dryer broke down

front desk staff went over and beyond, the laundry dryer was not working and eating moneu

helpful staff , useful laundry facilities

the breakfast was not free with no laundry and the toilet was no bidet

excellent place, free parking, fast wifi, clean & roomy suite, comfy bed, highly recommended

the wifi on the 21 side was poor i was on the20 side and it was better

workout room and pool were very well kept with newer equipment

laundry service not available, ice machine not available.

the guest laundry was out of order

friendly staff and delicious breakfast.

garbage in the parking lot.

some sketchy people hanging around in the parking lot at night

i liked that they had laundry but i didn t like that we had to pay for it

great facilities at the hotel (laundry/pool/gym

full kitchen, buffet breakfast - cinnabon is a highlight, indoor pool, gym and laundry room

it was heaven having a guest laundry on site as well as a kettle in the room for making tea

laundry facilities are near the fitness center $2 for washer $1

there's no guest laundry, which feels a little unusual for a suites type hotel

good size room with kitchen. very clean and friendly staff.

i loved the friendly staff, cleanliness, suite, gym, breakfast.

the rooms with a full kitchen are more than well equipped for a longer stay

you have lots of room and your kitchen and living room and your bedroom is all separate love it

wifi is super slow and not worth while logging in onto it

a bit, the tv they say they have is literally 3 channels, my phone wouldn't even let me on their wifi because

towels, we couldn't have a shower because the shower head lever was broken off, tv doesn't work, wifi doesn't

free wifi and parking

wifi was too poor

room location was right beside laundry and at hotwl entrance

staff was very friendly, allowed us an early check in (which was really nice since we were driving all morning

kids friendly, money well spent! location is very convenient!

the spa was excellent and their massage therapist did a great job

lack of attractions for kids

resteraunts, boston pizza is literally right across the street and this motel also has access to laundry facilities

dryer in the laundry wasn't working so we had to go to an expensive local laundrymat

i like its facilities, laundry room, the kitchen is large and there is a good cookware set

wish there was a laundry facility on site.

) i used the laundry room (washer and dryer) which was very handy

no spa, no pool, no laundry, no fitness center, small business center, not even clean - only for the food they

it was a pet friendly hotel which worked for us because we were travelling with a small dog

scrumptious breakfast with omelet, greek yoghurt, sausages, good coffee and make your own waffles

pet-friendly room was muggy and had a smell (i'm assuming it was the carpet)

breakfast was hot and plentiful

swimming pool and laundry room

good facilities on site, pool, gym & laundry room

helpful staff,laundry room clean,pool open,good location for me.

laundry came in super handy as i had 3 weeks of vacation clothes to clean

location very good, staff was excellent, gym very good

cleaning ladies dragging plastic container on wheels up and down stairs full of laundry, very loud and disturbing

looks like i did the laundry and replaced the towels

staff were friendly there was on site laundry facilities

no fridge in room and advertised as having a laundry but it wasn t in use. place looked tired.

price ice machine laundry not working

think keeping a stock of coins or a way to pay for laundry by card (especially for travelers from the us) is

beautiful decor, pool, patio with grill, kids play area, laundry area,the owners were kind and accommodating

i asked hotel staff if they had laundry facilities and pleasantly learned that they did they are coin operated

the room was spacious and clean, and the spa tub is a wonderful amenity

we unfortunately couldn't use the pool or patio because we went when they were still not set up

cheap price for people on a budget and good that it has laundry facilities

coin laundry on site

laundry on site was definite plus

they also have a laundry room available for a very reasonable fee $1

giving us a room close to the laundry and turning the machine the whole night

was nothing that i really liked, but the fact that it had a laundry room was good, so we could wash our clothes

having to pay for the laundry was awful it really was a bad hotel to stay in

i didn't like that they had a laundry room but you have to put coins in it in order to use it

pool, laundry, game room

poolside bar was closed and no room service(for food)

location is away from the busy tourist area with a walled parking area in front of the motel rooms for increased

access to the room from parking

was outdoor in the parking lot, did not feel comfortable

very friendly staff, free parking, comfy beds.

wifi some times were not available and price on line was too much that it was kind of scam

the room was big enough for us (family with 2 small kids)

the pool is not working and there s no coffee shop

walking distance to some bars and restaurants free parking

like the location,my parking spot in front of the room door

the parking lot was small but manageable to get in and out of

hot free coffee and laundry

also took advantage of the laundry facilities, which were much appreciated after being on the road for 2 weeks

the wifi did not completely work in the room

the free coffee/espresso bar open 24 hours is wonderful

fireplace was so lovely

no laundry

was up to date and had great facilities on site like swimming pool , gym and even laundry room

laundry available for guests

we were awoken at 2:30 by the laundry truck entering the door, loudly, and wheeling down the hall, and back

like that it had everything in the one building swimming pool, gym, arcade, and it was very clean and

parking was great

room is dark and ugly doesn't have enough space, all the utensils are plastic and you can see the laundry

clean with a good location. laundry onsite to be able to wash clothes.

that there was onsite laundry

clean, friendly with great amenities eg access to laundry and water, ice etc

staff great laundry faciltys great

another lady, i have no idea who she was, explained that things were mega busy, especially with laundry and

we entered the lobby to the clean smell of freshly washed laundry, the place was spotlessly clean and you could

ice machine was not available as room being renovated. pool not open.

the wifi internet didn't work well one day, but no big deal

pool was closed

especially when you have 4 kids & it's raining all day

some guests who don't read signs, no smoking in the pool area or patio..

we got there, and were checking in, they let us see the initial room we had, which was a smoking room, and my

affordable flexible check out smoking rooms available close to fallsview casino and tim

service would recommend this place to anyone that wants a good hotel to stay and cleanness wifi is great and

for a towel for the pool and were told we couldn't have a towel because they were waiting for a laundry truck

soon as we walked into the hotel it smelled like dirty laundry

no hdmi on their tv for kids to play ps4

location and cleanliness wifi is very poor

i was not in the 6 floor spa room

bed, pillow, tv, swimming pool, sauna room, laundry room, ice vending machine.

said free wifi, but the wifi was very bad

kids loved the cookies and the pool

coffee right in the lobby, and the food from the restaurant was pretty tasty (we ordered room service

was perfect, you are essentially in between the casino area and the entertainment area

no laundry facility on site or close by

free hi speed internet and parking

parking is free and secure on-premises

the room had all the facilities, and parking included

the free wifi was a godsend as my 5 month son could watch dave and ava on u tube

(do it while not inside) vpn over the offered wifi wasn't possible

dated and no pool

wifi didnt work in the room & also really small tv screen

wifi was not connected to our phones, there was some problem with the wifi and there was no exhaust

room service was poor

having a good laundry was great, as we had been travelling

no laundry facilities

also a fireplace was in the room which actually added some heat

hot spa tub, free parking, coffee in room, microwave and fridge

wifi doesn't work. no iron also nothing to do with the property...there were loud guests.

are changed every 3 days, which i understand re: laundry restrictions

music, laundry machines, normal work noise , except it sounds like its in my room

like that i had to pay per clothing for laundry

room was down by the laundry so hall was crowded with laundry and was running most of the

room was next to the laundry room

until they knocked on our door in the middle of using it and told us the tub was leaking into tha laundry room

i would say anybody who does laundry would agree a drip of juice doesn't ruin an entire sheet but then i thought

i asked about laundry facilities and was told i they opened at 8am

bedsheet and comforter smells like it wasnt wash from the laundry

location, kids room.

laundry in basement was useful and cheap.

breakfast was good but very crowded every day

pool needs to be clean

clean,comfortable,big windows ,big screen tv ,fridge,oven, excellent for family with kids,super clean washrooms

the pool is a nice size and the gym is great (clean, upgraded, useable equipment, and good size)

no laundry room on site, but there is a

wifi was bad to very bad

poor wifi signal

excellent location, close to clifton hill and easy walking distance to fallsview casino and the falls

pool area was a little rundown

needed to do laundry and there were no washers/dryers on site so therefore i had to find a place a few blocks

it's essentially an apartment with no laundry services

ordered room service every night and did not have a table to eat, and had to make one out of the laundry rack

housekeeping, concierge said they were all in use, laundry didn't get done over night

there was no laundry service

of the infestation, i had to leave all my clothes in the garage for several days before doing laundry to avoid

and the pool was not available, the only down fall was our room was right above their laundry facility and was

bags of dirty laundry and garbage was in the middle of hallway for more than 3 hrs

the wifi is decent strength but it has dropped a few times.

housekeeping

the laundry service

the laundry service does not exist

of room, also experienced some mechanical difficult is at facility, one day no towels, issue with laundry,one

no pool and view

we also appreciated the room service method for the breakfast included in our stay

the rooms smells of wet bedsheets and laundry towels were not to the mark

breakfast always a major positive , swimming pool, cheap but good guest laundry facilities , great staff

no refrigerator. no laundry on site

they practically don't have nothing they need more items in their breakfast, they don't have a laundry so i had

frigde, microwave and laundry area these are main necessities in a place where you really need to stay for days

guest laundry and microwave on 2nd floor

hours could of been earlier instead of 10:30a to 10:30p, only 1 microwave located on 2nd floor in laundry area

you have to pay alot to do laundry

on site laundry facilities

no microwave in the room but found one in the laundry room for our use

guest laundry and fitness center

is excellent except the room assigned to us is right cross the elevator and beside the laundry room

would have been nice to know in advanced that there is a guest laundry;

i also like facilities that have onsite laundry, which this one did have and the pools and workout areas were

useful to have an on site laundry at a bargain price of $1

was put in the room by the laundry room. noise started at 7am, flies and insects

and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

to get ice you had to go upstairs to laundry room

updated and clean, pool was neat(did not use it, but it would be good if we went back with our kids, small but

wifi is shared by entire hotel it seems, so it wasn t very unreliable for streaming at night

there are laundry facilities and vending machines on site plus restaurants for

there was gum in the warm towels from the laundry :( my toilet leaked around the base onto the floor

was spacious - lots of pillows and extra blankets were available in the room - there is a laundry and laundry

maybe a policy around the laundry as i got abused by another guest.

laundry didn't take quarters as marked, had to purchase loonies.

the location and laundry facilities

laundry was available

the time we arrived to our room( approx 3:30 pm) there were large bins of laundry and bags of garbage through

was a family with young children doing laundry in the gym area

clean rooms and good choices for guests were to eat excellent pool area guest laundry was

laundry room to small only 1 washer and dryer for the whole hotel.

we didn't have a laundry bag in our room, so that would've been a nice add

50 each (laundry detergent is not included)

there were laundry bags left in the hallway all day on saturday.

the main floor had an ice machine with water dispenser guest laundry room available

location and laundry access

it also had a guest laundry wahser and dryer for $3

there were more laundry facilities, so more than 1 person could wash n dry their clothes simultaneously

amenities (laundry, gym, etc

only complaint is there were no dirty laundry bags or microwave.

no guest laundry

the price i paid i would've expected there to at least be a laundry facility to be able to wash my clothes, but

no on-site user pays laundry facilities

no safe and no tea or coffee making in room or guest laundry

restaurant attached for breakfast was average and staff poor. no room service available

hotel was dated and had no laundry facility

no on-site laundry

no laundry facility and curtain backside was very dusty, needs proper cleaning

loved our room, and we were able to take advantage of the late check out

the pool was cool and the spa to hot for me.

services / room servicing / attention to detail / follow up on complaints / no laundry service

the spa bath was an added bonus too

the bar and restaurant are too expensive.

gave us a room hard getting room service update for our anniversary

the location, the view, access to pool, morton s steakhouse

was mixed up about laundry service time frames and caused us a delay of more than 2 hours waiting for our laundry

the laundry room was challenging

no iron to iron clothes or laundry bag

clean and comfortable - nice view to the pool

kids activities fun and memorable

huge plus, they had a laundry service dropping fresh clean bedding each day

also there is no laundry facility

bed was comfortable. room service was good. the bathtub and jets was our favorite.

close to casino and the main street

late check out