pool closed

the room was big enough for us (family with 2 small kids)

free wifi and bottled water

room, free wifi, city centre is accessible either by walking or by public transportation

the parking is free

laundry available for guests

was up to date and had great facilities on site like swimming pool , gym and even laundry room

we were awoken at 2:30 by the laundry truck entering the door, loudly, and wheeling down the hall, and back

no laundry

the pool was smaaaaaaall

parking was great

we entered the lobby to the clean smell of freshly washed laundry, the place was spotlessly clean and you could

another lady, i have no idea who she was, explained that things were mega busy, especially with laundry and

staff was very friendly,only thing that we weren t happy about was wifi

rooms with a nice spa close to casino

pool wasn't working

for a towel for the pool and were told we couldn't have a towel because they were waiting for a laundry truck

soon as we walked into the hotel it smelled like dirty laundry

didn't like that the gym was not in service and i had to go to another floor for ice

under bedside-tables, no fridge (they asked us to pay $10 if we wanted one, no microwave in room, gym doesn't

location, value, close enough to fallsview casino and clifton hill to walk both directions.

staff great laundry faciltys great

clean with a good location. laundry onsite to be able to wash clothes.

clean, friendly with great amenities eg access to laundry and water, ice etc

that there was onsite laundry

room is dark and ugly doesn't have enough space, all the utensils are plastic and you can see the laundry

bed, pillow, tv, swimming pool, sauna room, laundry room, ice vending machine.

spa was not all i expected i got a massage expecting it to be something it wasn t 65$ for 25

beautiful establishment, great bar , facilities are amazing.

the wifi was working but not with high speed, in the end we were going for relaxation, not browsing

loved the gym and pool

good place to stay for cheap at the falls. the free wifi was great!

amenities in hotel, no wifi, no phne in room, no room service can be called as no phne there, room quality equal

wifi was poor

wifi didnt work in the room & also really small tv screen

the staff in the morning wasn t that good also it was expensive than others without swimming pool and the

having to pay for the laundry was awful it really was a bad hotel to stay in

i didn't like that they had a laundry room but you have to put coins in it in order to use it

was nothing that i really liked, but the fact that it had a laundry room was good, so we could wash our clothes

pool, laundry, game room

fun activities for the kids, very clean, close to local shops, restaurants, and tourist sites.

wifi at the property is fairly poor however that is pretty simple for the owners to remedy if they

also walking distance to the fallsview casino

affordable flexible check out smoking rooms available close to fallsview casino and tim

wifi was the worst

i was im a smoking room that could definitely have been a bit cleaner, but i felt the sheets were very clean

bedsheet and comforter smells like it wasnt wash from the laundry

until they knocked on our door in the middle of using it and told us the tub was leaking into tha laundry room

i would say anybody who does laundry would agree a drip of juice doesn't ruin an entire sheet but then i thought

i asked about laundry facilities and was told i they opened at 8am

location, spacious rooms with microvave and fridge. free wifi and overall quiet area.

and the pool was not available, the only down fall was our room was right above their laundry facility and was

bags of dirty laundry and garbage was in the middle of hallway for more than 3 hrs

of the infestation, i had to leave all my clothes in the garage for several days before doing laundry to avoid

pool out-of service multiple cars led to expensive parking charges

no room service. parking fee a little high.

laundry in basement was useful and cheap.

the reception staff are very helpful and accommodated our early check in and late check out requests

breakfast was good but very crowded every day

clean,comfortable,big windows ,big screen tv ,fridge,oven, excellent for family with kids,super clean washrooms

wifi connection was in and out

no laundry room on site, but there is a

broken hot tub broken sauna broken gym

checked the pool multiple times during my stay, but the water was consistently unclear, making it inconvenient

pool was advertised as heated but didn t meet this claim

the wifi was great & netflix on the tv

breakfast always a major positive , swimming pool, cheap but good guest laundry facilities , great staff

laundry facilities would be great as clothes come back wet and repacked

the rooms smells of wet bedsheets and laundry towels were not to the mark

the only downside is there is no laundry facilities

frigde, microwave and laundry area these are main necessities in a place where you really need to stay for days

useful to have an on site laundry at a bargain price of $1

laundry

i also like facilities that have onsite laundry, which this one did have and the pools and workout areas were

would have been nice to know in advanced that there is a guest laundry;

is excellent except the room assigned to us is right cross the elevator and beside the laundry room

hours could of been earlier instead of 10:30a to 10:30p, only 1 microwave located on 2nd floor in laundry area

you have to pay alot to do laundry

guest laundry and microwave on 2nd floor

no microwave in the room but found one in the laundry room for our use

on site laundry facilities

wifi-difficult to connect-noisy close to the ice machine-pile of laundry on the floor next to ice machine stayed

there was no laundry service

needed to do laundry and there were no washers/dryers on site so therefore i had to find a place a few blocks

housekeeping, concierge said they were all in use, laundry didn't get done over night

it's essentially an apartment with no laundry services

the laundry service

of room, also experienced some mechanical difficult is at facility, one day no towels, issue with laundry,one

the laundry service does not exist

they were kind enough to accommodate me for an early check in

wifi didn't work

we spent our only full day in the falls doing laundry due to the bugs

there was gum in the warm towels from the laundry :( my toilet leaked around the base onto the floor

there are laundry facilities and vending machines on site plus restaurants for

i understand hotels have a hard making laundry feel like yours at home, but these could've been a little softer

laundry didn't take quarters as marked, had to purchase loonies.

no laundry facility on site or close by

free hi speed internet and parking

not lot of parking

room smelt faintly of smoke and wifi didn t work

free wifi

it also had a guest laundry wahser and dryer for $3

amenities (laundry, gym, etc

location and laundry access

there were more laundry facilities, so more than 1 person could wash n dry their clothes simultaneously

only complaint is there were no dirty laundry bags or microwave.

room was down by the laundry so hall was crowded with laundry and was running most of the

like that i had to pay per clothing for laundry

bit run down and our room was in the basement where we walked by the maids doing laundry in the laundry

room was next to the laundry room

we had to pass through all the storage, laundry and cleaning rooms (didn't mind)

to get ice you had to go upstairs to laundry room

was put in the room by the laundry room. noise started at 7am, flies and insects

and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

was small for kids only

easy to find, close to everything, nice pool and moderately clean room.

there were laundry bags left in the hallway all day on saturday.

we didn't have a laundry bag in our room, so that would've been a nice add

the main floor had an ice machine with water dispenser guest laundry room available

laundry room to small only 1 washer and dryer for the whole hotel.

children everywhere) the small 'convenience store' downstairs for saved us time when we forgot laundry

no laundry facilities

having a good laundry was great, as we had been travelling

attached spa bath

amazing big room with nice price, very clean. microwave and some kitchen staff available.

wifi worked well

the location and laundry facilities

clean rooms and good choices for guests were to eat excellent pool area guest laundry was

the time we arrived to our room( approx 3:30 pm) there were large bins of laundry and bags of garbage through

laundry was available

was a family with young children doing laundry in the gym area

no guest laundry

the price i paid i would've expected there to at least be a laundry facility to be able to wash my clothes, but

no safe and no tea or coffee making in room or guest laundry

no on-site user pays laundry facilities

no hot tub in the pool area.... that was very disappointing

services / room servicing / attention to detail / follow up on complaints / no laundry service

spa bath

few channels on tv, no movies, not good for kids

beds,the view,and the spa was my favorite

room service breakfast was too expensive so decided to grab breaky at starbucks, which ended up

laundry facilities helped with washing our sons blanket as well

it has a pool to enjoy which is a treat

great bar next door

wifi need to be more strong.

was amazing - the outdoor pool was an added bonus as both days of our stay were +30c

hotel was dated and had no laundry facility

no on-site laundry

no laundry facility and curtain backside was very dusty, needs proper cleaning

missing was a kettle & microwave esp family with small kids that only eat foods from home.

kids came free for breakfast though it mentioned only for 2.

be nice if there was laundry facilities, especially for after the pool(wash swimsuits and dry

third, i found it inconvenient that there was no self-service laundry option

no laundry room in hotel and unable to open the window because of bugs bugs flying outside.

for guests staying even one night, especially those using the pool or gym, it would be useful to have a simple

late check out

also there is no laundry facility

huge plus, they had a laundry service dropping fresh clean bedding each day

is at 3pm without even trying to first look at our booking and seeing that we were granted a early check

the problems we encountered were: - very weak wifi - the water in the shower was unpredictable

free breakfast plus the family suite

guessing it was because our room was over the laundry and pool

laundry machines are available too

us a list of the restaurants in the area and helped us to figure out currency exchange for the laundry services

thankful for your inhouse laundry facilities

the laundry room

the carpets in the restaurant were ripped and dirty, the laundry carts in the hall on the 6th floor were

pool closed for renovation

a little busy with the indoor water park being there as well

room was outdated, window screen was broken, no room service and pool area was not the

the hot tub in the pool area was extremely hot people were just sitting around it because it was too hot

no guest laundry.

laundry made it difficult because we'd been travelling for 2 days when we got there and we then had

would have been great if laundry facilities were available

we didn t have a microwave or laundry so that was a bit hard.

no laundry service

loved the breakfast, excellent location loved the garden view

parking was free

the wifi didn't work most of the time

parking was understandably limited, with the on going construction, our view was somewhat

the breakfast was excellent and the bathtub huge! we were so happy to stay in this hotel!

there was no laundry machine like other hyatt properties.

food was simple but nice and the laundry service great

good facilities( roof top, laundry room)and friendly staff

laundry facilities a welcome bonus

it s $6 to do a load of laundry

like everything the room,staffs, the pool,restaurant and the best is free laundry and free dry

- there were a laundry room which is good, but we were unable to use it because there were one machine only

walkable to the waterfalls. free laundry. value for money.

bathroom door stuck. no laundry bag.

a laundry room in the hotel is a plus

no laundry

the dryer in the laundry didn t work once i told reception they refunded me my

self-service laundry and free parking were useful perks

laundry facilities were available but there was no laundry detergent available to purchase

they have a gift shop, wedding chapel, pool, guest laundry (front desk said 1

had to use the laundry facility, gross 100%

was no laundry

great location spacious room laundry facilities available

to go out to the laundromat to clean my clothes, when this full-service hotel has a coin operated laundry on

they have a laundry room which was neat

we had planned to do laundry during our stay to avoid overpacking, but we ended up having to buy extra clothing

excellent facilities (laundry room, detergent, softener, coffee machine refill are starbucks'), good restaurants

towels need up date, one hot tub was cold, laundry was free but long wait and one broken dryer, never received

loved the laundry perks

the laundry facility on 2nd floor had 2 washers & dryers, one was out of order

coin laundry on site

they also have a laundry room available for a very reasonable fee $1

cheap price for people on a budget and good that it has laundry facilities

laundry on site was definite plus

giving us a room close to the laundry and turning the machine the whole night

advertise having onsite laundry, no laundry detergent available for purchase

the guest laundry room, clean and free for guest (don't abuse it now people)

the laundry worked but no detergent and softener were out of stock and i couldn't make my laundry

free parking and free guest laundry if you bring your own washing detergent

laundry

expensive with no included breakfast or laundry

kept falling off in one of the rooms (yes i had two rooms), no trash bags in trash cans and no laundry bags

d love to see the rooms updated with in room laundry and dry cleaning service options, so guests have an easy

valet parking was very efficient and quick when parking and retrieving our car

the time for adults swimming could be a little bit longer

on site guest laundry a bonus

there is a laundry on site, which always is a great addition if one is traveling along with kids

was well maintained and clean, friendly staff, free breakfast, brewed coffee at the front desk, laundry facility

laundry room is also available to wash your clothes

room was in the first floor in front of the laundry room so there was noise and other sound at night even while

very friendly staff, free parking, comfy beds.

was outdoor in the parking lot, did not feel comfortable

we also had free wifi and

television had a nice large screen and free wifi was fast enough to stream netflix

location is away from the busy tourist area with a walled parking area in front of the motel rooms for increased

the possibility to use laundry services for a few dollars was very useful for us

new, large room, great breakfast (food variety, plenty of tables), new appliances in the guest laundry, small

laundry room needs coins and you have no other option than to take out cash and get a change for it

breakfast was very simple, not really our thing, but the laundry was super handy

pool was much smaller than in the picture. breakfast was ok although choices were limited.

beautiful decor, pool, patio with grill, kids play area, laundry area,the owners were kind and accommodating

think keeping a stock of coins or a way to pay for laundry by card (especially for travelers from the us) is

i asked hotel staff if they had laundry facilities and pleasantly learned that they did they are coin operated

close to everything breakfast and parking included

place was very clean and the kids enjoyed the pool

was no mention of guest coin laundry or it's location

helpful like eventhough we had 2 nights in this hotel still they cleaned our rooms and there is laundry aswell

she explained everything to us where we can do laundry at where the saltwater pool was at

the pool was kinda small, my daughter begged me to mention that

close to the state park and casino

looks like i did the laundry and replaced the towels

staff were friendly there was on site laundry facilities

no fridge in room and advertised as having a laundry but it wasn t in use. place looked tired.

price ice machine laundry not working

cleaning ladies dragging plastic container on wheels up and down stairs full of laundry, very loud and disturbing

the laundry room was challenging

was mixed up about laundry service time frames and caused us a delay of more than 2 hours waiting for our laundry

no iron to iron clothes or laundry bag

fireplace (site never specified it was gas), tons of crumbs/dirt under our beds, room was on the

also, the drinks were reasonably priced at the bar in the waterpark

need to be improve, we stayed in 2nd floor and the footstep of the kids above us was very loud can t blame

the swimming pool was nice and water was just right for its warm temperature:) special mention to travis who

room was dusty, my kids and i were coughing all night

hotel has a very nice pool and a sauna with nice clean rooms and a good breakfast

pool wasn't ready i wouldn't have booked this hotel thr aim for my kids was somewhat