piles of dirty laundry waiting to go out on the ground floor

items laying in the hallway-sign on floor, broom and garbage bag in open, laundry bags in stairwell

pool area way too cold, shower off area water feel very cold, never did get warm

room service was so so

made my way home from work and kids and i slept till saturday morning

the staff are happy and always willing to go above and beyond to help, and there is a coin laundry facility

stayed for a night and did not have time to check out the pool and the gym which i would have liked to

the hotel features a fantastic pool, and the sixth-floor loft is a standout

the pool and fitness centre are great

i booked a suite with a full kitchen

on site breakfast was good. bed was comfy. everything was clean!

restaurants were good, breakfast ok

the outside bar is great!

the breakfast was good, but there were so many people that the buffet area felt very cramped

didn t like that we didn t know breakfast wasn t included, that wasn t made clear when booking.

comfy and pet friendly

location, staff, pool, breakfast, pet friendly

the noise level at night kids was running up and down the hallway

are well appointed, staff is great with plenty of free parking

kids running down the halls screaming

room was near the laundry room so it was noisy in the morning

a bit gloomy don t stay in room 136, it s next to the laundry room and the machines run at odd

were placed beside the laundry room

room was close to hotel laundry- so a bit noisy.

right from the front desk people to the people who did laundry and cleaned rooms

we booked this particular hotel as it had laundry facilities so were disappointed when the dryer broke down

was no elevator, no restaurant near by and the comfort inn charged $4 for one load of laundry and $4 for one

front desk staff went over and beyond, the laundry dryer was not working and eating moneu

snack room, laundry room, ice machine to the reception desk

clean room, friendly staff, laundry facility onsite, good location near highway

the breakfast was not free with no laundry and the toilet was no bidet

helpful staff , useful laundry facilities

room service was every other day which i appreciated

barely anywhere to set anything

the staff are most welcoming, helpful and knowledgeable and the room service food, excellent with big portions

lovely resort with beautiful pool and great gym facilities

went many times to white oak resort, our grand kids love the pool and the whole resort

also the room service and quick and tasty

the spa facilities are excellent and the staff efficient and helpful

would have liked to see an outdoor pool

fourth, the laundry room were completely inoperable even when one had deposited enough funds to run a load of

it was nice to have 2 separate bedrooms and there was a laundry facility available on site

24 hour front desk, laundry facility and canteen were all good as well

large rooms good a/c, laundry in building, staff pleasant and helpful

the parking lots was under construction.

we weren't sure if it was people coming and going or the use of the laundry, ice machine room or the elevator

staff was great other than the slow young man in the front who had difficulty getting us a laundry bag and

not to mention the cleanliness, friendly and helpful staff, ample parking and a great restaurant for breakfast

warm it up a little more to make it comfortable for the kids

can't take pet near the pool area and can't leave in room

the gym was awesome, the laundry room

it had a place for laundry and a fitness center plus lots of amenities

there is also laundry - which my friends used - and a well-equipped gym and salt-water pool, which unfortunately

the laundry, gym, and swimming pool were very clean and easy to use

loved the lounger in the room, excellent black out blinds, quiet, breakfast was good, liked the laundry facilities

full kitchen, buffet breakfast - cinnabon is a highlight, indoor pool, gym and laundry room

great facilities at the hotel (laundry/pool/gym

laundry facilities are near the fitness center $2 for washer $1

i liked that they had laundry but i didn t like that we had to pay for it

it was heaven having a guest laundry on site as well as a kettle in the room for making tea

very comfortable room. the laundry room.

didn t have the breakfast

nothing it was all great sucked the pool was closed tho

price and free breakfast

didn't have a chance to use the pool but it looked lovely

the guest laundry was out of order

laundry service not available, ice machine not available.

daughter got married we booked 4 rooms we all had breakfast together they did a beautiful job decorating for

front desk did very little to welcome us to the motel -- no information on how to find/access the wifi, no

the wifi was down

wifi is super slow and not worth while logging in onto it

wifi was too poor

wifi didnt work

towels, we couldn't have a shower because the shower head lever was broken off, tv doesn't work, wifi doesn't

free wifi and location was great

room location was right beside laundry and at hotwl entrance

that there was also an arcade, loved that there was a toddler pool, and loved that there were life jackets of

the water park was a blast, great for toddlers but has a couple slides that are good for older kids as well

the water park

very expensive and the amount for the water park literally changed over night

we didn't use, but the guest laundry facility is nice

all basics are available, paid laundry services and nice warm outside

i like its facilities, laundry room, the kitchen is large and there is a good cookware set

wish there was a laundry facility on site.

dryer in the laundry wasn't working so we had to go to an expensive local laundrymat

cleaning ladies dragging plastic container on wheels up and down stairs full of laundry, very loud and disturbing

looks like i did the laundry and replaced the towels

staff were friendly there was on site laundry facilities

price ice machine laundry not working

laundry on site

beautiful decor, pool, patio with grill, kids play area, laundry area,the owners were kind and accommodating

think keeping a stock of coins or a way to pay for laundry by card (especially for travelers from the us) is

i asked hotel staff if they had laundry facilities and pleasantly learned that they did they are coin operated

the pool looked great though we didn t use it

parking near the ronin and the berakfast

they also have a laundry room available for a very reasonable fee $1

cheap price for people on a budget and good that it has laundry facilities

convenient laundry room available for guests

laundry on site was definite plus

giving us a room close to the laundry and turning the machine the whole night

there's no guest laundry, which feels a little unusual for a suites type hotel

appreciated that it had a small kitchen and separate bedroom

great rooms, clean, nice staff, plenty of parking.

comfortable room with bedroom attached, and kitchen area, everything you need

hotel & gym were very clean, and our room was very comfortable

pool, laundry, game room

having to pay for the laundry was awful it really was a bad hotel to stay in

i didn't like that they had a laundry room but you have to put coins in it in order to use it

was nothing that i really liked, but the fact that it had a laundry room was good, so we could wash our clothes

beds were really comfortable, shower had good water pressure plus the indoor pool area was extremely cool with

there is free parking and wifi (a bit spotty)

very accessible, nice location, friendly people, easy and close parking to the rooms

wifi

very friendly staff, free parking, comfy beds.

free parking

but they should know in advance that if we are 2 adults and 2 kids, we must need more towels, soap, shampoo,

the hotel needs some general renovation. the pool was closed.

i was my kids plus the room smell like smoke disgusting

like the location,my parking spot in front of the room door

rooms were clean, free wifi, free parking

we were awoken at 2:30 by the laundry truck entering the door, loudly, and wheeling down the hall, and back

was up to date and had great facilities on site like swimming pool , gym and even laundry room

laundry available for guests

no laundry

friendly staff. spacious room. good wifi. plenty of parking. competetive pricing.

parking was great

that there was onsite laundry

staff great laundry faciltys great

room is dark and ugly doesn't have enough space, all the utensils are plastic and you can see the laundry

clean with a good location. laundry onsite to be able to wash clothes.

clean, friendly with great amenities eg access to laundry and water, ice etc

another lady, i have no idea who she was, explained that things were mega busy, especially with laundry and

we entered the lobby to the clean smell of freshly washed laundry, the place was spotlessly clean and you could

the location was great and free parking was amazing.

no breakfast - no pool.

wonderful personnel, great location, wifi, parking, spacious rooms, coffee.

no laundry facility on site or close by

owner was friendly and helpful, parking lot was safe and well lit

the room had all the facilities, and parking included

the wifi can be a bit weak,but not a big issue...

clean room, wifi working good.

soon as we walked into the hotel it smelled like dirty laundry

for a towel for the pool and were told we couldn't have a towel because they were waiting for a laundry truck

gym had 4 pieces of equipment, only 1 worked

it s walking distance (10 min) from fallsview casino and fun zone

wifi did not work in the room and they charge 20$ a day for parking

comfy beds great location close walking distance to falls recent updates and a pool

just a walking distance to fallsview casino spacious room

the breakfast was fine, milk, cereal, tea, coffee, yogurt, bread, and fruit.

and the bed was super comfy and easy walking distance to the falls and casino

small continental breakfast in the morning was good

bed, pillow, tv, swimming pool, sauna room, laundry room, ice vending machine.

bed, pillow, tv, swimming pool, sauna room, laundry room, ice vending machine.

would be nice to have a shuttle to casino in freezing temps

the wifi was working but not with high speed, in the end we were going for relaxation, not browsing

gym

there was supposed to be a pool according to the pictures i think

wifi didn t work at all

no wifi

roll, no pathtop certain, no fan toilet window is see through tv channels are very limited no room service air

also, i thought there was a pool, i thought i saw a pool in the

the laundry room was challenging

no iron to iron clothes or laundry bag

was mixed up about laundry service time frames and caused us a delay of more than 2 hours waiting for our laundry

the kids enjoyed everything would live to go again

fireplace (site never specified it was gas), tons of crumbs/dirt under our beds, room was on the

until they knocked on our door in the middle of using it and told us the tub was leaking into tha laundry room

i asked about laundry facilities and was told i they opened at 8am

i would say anybody who does laundry would agree a drip of juice doesn't ruin an entire sheet but then i thought

bedsheet and comforter smells like it wasnt wash from the laundry

the kids missed not having a pool but we were so busy that i don't even think we would have had time to

laundry in basement was useful and cheap.

no gym

i requested early check in

we had asked for an early check in at 1pm and the lady just said a simple no, very rude, come back at 3pm

dib’t have bath tub just shower room but still okay not really a problem, it’s just we have kids

no laundry room on site, but there is a

poor wifi signal

staff is super friendly tho the manager extremly nice they allowed for a late check out and the price for the

the wifi was great & netflix on the tv

excellent location, close to clifton hill and easy walking distance to fallsview casino and the falls

the laundry service

the laundry service does not exist

of room, also experienced some mechanical difficult is at facility, one day no towels, issue with laundry,one

kind of far from falls, casino and main drag so made us nervous to walk back at night

breakfast in bed sealed the deal

no laundry facilities

having a good laundry was great, as we had been travelling

very clean small kitchenette which was a bonus

great room with kitchen on part of it

hot spa tub, free parking, coffee in room, microwave and fridge

and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

to get ice you had to go upstairs to laundry room

was put in the room by the laundry room. noise started at 7am, flies and insects

updated and clean, pool was neat(did not use it, but it would be good if we went back with our kids, small but

personally i don't care to much, but it's critical when traveling with kids, they did not sleep well due to

no refrigerator. no laundry on site

frigde, microwave and laundry area these are main necessities in a place where you really need to stay for days

no on-site laundry for guests to use. long line to get to breakfast and not a lot of variety.

breakfast always a major positive , swimming pool, cheap but good guest laundry facilities , great staff

the rooms smells of wet bedsheets and laundry towels were not to the mark

bags of dirty laundry and garbage was in the middle of hallway for more than 3 hrs

and the pool was not available, the only down fall was our room was right above their laundry facility and was

of the infestation, i had to leave all my clothes in the garage for several days before doing laundry to avoid

we joined her over in the bar area after dinner which was cute and cozy

paper stored in the closet outside the bathroom - not convenient no air conditioning in the bar area - really

there's no laundry inside the unit but there's a laundry room in a common area steps from the property

we enjoyed the in ground pool and playground

there was enough parking for 3 cars

loved the heated pool and large deck with multiple furniture.

the kids had a great time at the splash pad and in the pool

would have been nice to know in advanced that there is a guest laundry;

laundry

useful to have an on site laundry at a bargain price of $1

i also like facilities that have onsite laundry, which this one did have and the pools and workout areas were

is excellent except the room assigned to us is right cross the elevator and beside the laundry room

room was next to the laundry room

laundry bags stored in hallway outside my room

are changed every 3 days, which i understand re: laundry restrictions

we had to pass through all the storage, laundry and cleaning rooms (didn't mind)

#3 hallway was smelling like dirty laundry

there was no laundry service

wifi-difficult to connect-noisy close to the ice machine-pile of laundry on the floor next to ice machine stayed

needed to do laundry and there were no washers/dryers on site so therefore i had to find a place a few blocks

housekeeping, concierge said they were all in use, laundry didn't get done over night

ordered room service every night and did not have a table to eat, and had to make one out of the laundry rack

children everywhere) the small 'convenience store' downstairs for saved us time when we forgot laundry

we didn't have a laundry bag in our room, so that would've been a nice add

there were laundry bags left in the hallway all day on saturday.

the main floor had an ice machine with water dispenser guest laundry room available

laundry room to small only 1 washer and dryer for the whole hotel.

i understand hotels have a hard making laundry feel like yours at home, but these could've been a little softer

there are laundry facilities and vending machines on site plus restaurants for

we spent our only full day in the falls doing laundry due to the bugs

maybe a policy around the laundry as i got abused by another guest.

laundry didn't take quarters as marked, had to purchase loonies.

no microwave in the room but found one in the laundry room for our use

hours could of been earlier instead of 10:30a to 10:30p, only 1 microwave located on 2nd floor in laundry area

guest laundry and microwave on 2nd floor

you have to pay alot to do laundry

on site laundry facilities

it also had a guest laundry wahser and dryer for $3

only complaint is there were no dirty laundry bags or microwave.

amenities (laundry, gym, etc

there were more laundry facilities, so more than 1 person could wash n dry their clothes simultaneously

location and laundry access

clean rooms and good choices for guests were to eat excellent pool area guest laundry was

the time we arrived to our room( approx 3:30 pm) there were large bins of laundry and bags of garbage through

laundry was available

the location and laundry facilities

was a family with young children doing laundry in the gym area

no safe and no tea or coffee making in room or guest laundry

no guest laundry

no on-site user pays laundry facilities

the price i paid i would've expected there to at least be a laundry facility to be able to wash my clothes, but

and the manager was very aware, told her the wifi was not working on the 14th floor and she called someone in

no on-site laundry

no laundry facility and curtain backside was very dusty, needs proper cleaning

hotel was dated and had no laundry facility

room service was on point, it was quiet and relaxing

they also gave us passes for a free wine or small beer at the bar in the lobby