the breakfast was not free with no laundry and the toilet was no bidet

helpful staff , useful laundry facilities

that breakfast was not included and there was no outside pool and that the indoor pool should be extra taken

condition of our room s bathroom was poor (moldy grouts, paint peeling off the ceiling) bar closed on

, the construction all around niagara region was determined to be the cause of a disruption in wifi service

free wifi and location was great

free wifi and parking

wifi was too poor

a bit, the tv they say they have is literally 3 channels, my phone wouldn't even let me on their wifi because

towels, we couldn't have a shower because the shower head lever was broken off, tv doesn't work, wifi doesn't

room location was right beside laundry and at hotwl entrance

poor wifi connection

the indoor water park is gorgeous for kids .

the fastest wifi, but we are not there for wifi

location and water park

all basics are available, paid laundry services and nice warm outside

wish there was a laundry facility on site.

) i used the laundry room (washer and dryer) which was very handy

we didn't use, but the guest laundry facility is nice

resteraunts, boston pizza is literally right across the street and this motel also has access to laundry facilities

price ice machine laundry not working

laundry on site

looks like i did the laundry and replaced the towels

cleaning ladies dragging plastic container on wheels up and down stairs full of laundry, very loud and disturbing

staff were friendly there was on site laundry facilities

beautiful decor, pool, patio with grill, kids play area, laundry area,the owners were kind and accommodating

i asked hotel staff if they had laundry facilities and pleasantly learned that they did they are coin operated

think keeping a stock of coins or a way to pay for laundry by card (especially for travelers from the us) is

close to everything breakfast and parking included

rather than glaring into the room all night we had a family room it was very large with all kitchen supplies

laundry service not available, ice machine not available.

the guest laundry was out of order

daughter got married we booked 4 rooms we all had breakfast together they did a beautiful job decorating for

they did not do room service, they only changed towels

the breakfast was supplied free and there was a good choice of menus

coin laundry on site

they also have a laundry room available for a very reasonable fee $1

cheap price for people on a budget and good that it has laundry facilities

giving us a room close to the laundry and turning the machine the whole night

convenient laundry room available for guests

pool, laundry, game room

having to pay for the laundry was awful it really was a bad hotel to stay in

was nothing that i really liked, but the fact that it had a laundry room was good, so we could wash our clothes

i didn't like that they had a laundry room but you have to put coins in it in order to use it

got there late, went to the bar and had dinner and listened to some music, felt very

fourth, the laundry room were completely inoperable even when one had deposited enough funds to run a load of

large rooms good a/c, laundry in building, staff pleasant and helpful

it was nice to have 2 separate bedrooms and there was a laundry facility available on site

24 hour front desk, laundry facility and canteen were all good as well

forward to when the parking lot is finished and the walk to the entrance is just a little closer

swimming at the hotel pool only to find that the it was closed between 1-4pm to accommodate a kids camp

change rooms for pool bigger

clean, friendly staff, fast responsive room service

are excellent , the gym was first class

it is an all experience one with all its gym etc.

thanks for reliable wifi

there was no added parking or other unexpected fees and we appreciated this

the room was big enough for us (family with 2 small kids)

possibly the pool. i think it was closed but not too sure as we didn't try to use it

the parking lot was small but manageable to get in and out of

laundry facilities are near the fitness center $2 for washer $1

great facilities at the hotel (laundry/pool/gym

i liked that they had laundry but i didn t like that we had to pay for it

close to highway, laundry, kitchen

full kitchen, buffet breakfast - cinnabon is a highlight, indoor pool, gym and laundry room

there is also laundry - which my friends used - and a well-equipped gym and salt-water pool, which unfortunately

loved the lounger in the room, excellent black out blinds, quiet, breakfast was good, liked the laundry facilities

it had a place for laundry and a fitness center plus lots of amenities

the gym was awesome, the laundry room

the laundry, gym, and swimming pool were very clean and easy to use

parking was great

we weren't sure if it was people coming and going or the use of the laundry, ice machine room or the elevator

staff was great other than the slow young man in the front who had difficulty getting us a laundry bag and

pet friendly, staff efficient and friendly

the comfy beds and pillows, the spa on the ll is where it is at

cleanliness in pool area !

laundry available for guests

we were awoken at 2:30 by the laundry truck entering the door, loudly, and wheeling down the hall, and back

no laundry

was up to date and had great facilities on site like swimming pool , gym and even laundry room

swimming pool desk the room are ok location ok gym ok the bed very confortable

having a good laundry was great, as we had been travelling

no laundry facilities

i appreciated the care and effort they put into our room; the petals, wine, and swan towels were such a joy

heads up about there being no kitchen utensils at all

amazing big room with nice price, very clean. microwave and some kitchen staff available.

very convenient, it includes breakfast, nice pool, great location for non drivers

a/c was far from bed which was a plus, not noisy and good price and location with a small breakfast on top with

wifi is terrible as are the tv channels. they keep cutting out

had to stay in a smoking room due to our fault when booking online,i was alittle disappointed they couldn't

weak wifi

we had to pass through all the storage, laundry and cleaning rooms (didn't mind)

music, laundry machines, normal work noise , except it sounds like its in my room

on the first floor plants you beside the hotels laundry facilities etc which results in a lot of background

are changed every 3 days, which i understand re: laundry restrictions

room was down by the laundry so hall was crowded with laundry and was running most of the

soon as we walked into the hotel it smelled like dirty laundry

for a towel for the pool and were told we couldn't have a towel because they were waiting for a laundry truck

was broken into and 3 sets of golf clubs were stolen from my car totalling $8,000

no bar fridge in unit

i liked the smoking veranda and the spa tub

another lady, i have no idea who she was, explained that things were mega busy, especially with laundry and

we entered the lobby to the clean smell of freshly washed laundry, the place was spotlessly clean and you could

location extremely clean big rooms with a mini fridge free parking close to attractions and

wifi quality wasn't good. at night, it was useless.

free parking and walking proximity to everything

clean with a good location. laundry onsite to be able to wash clothes.

that there was onsite laundry

clean, friendly with great amenities eg access to laundry and water, ice etc

staff great laundry faciltys great

room is dark and ugly doesn't have enough space, all the utensils are plastic and you can see the laundry

bed, pillow, tv, swimming pool, sauna room, laundry room, ice vending machine.

loved the gym and pool

lack of daily room service.

fast wifi

perfect for a the kids

it's essentially an apartment with no laundry services

wifi-difficult to connect-noisy close to the ice machine-pile of laundry on the floor next to ice machine stayed

ordered room service every night and did not have a table to eat, and had to make one out of the laundry rack

there was no laundry service

needed to do laundry and there were no washers/dryers on site so therefore i had to find a place a few blocks

hotel was dated and had no laundry facility

no laundry facility and curtain backside was very dusty, needs proper cleaning

no on-site laundry

location able to have early check in when not expected lovely pool for kids

room had everything you needed and room service was great

the time we arrived to our room( approx 3:30 pm) there were large bins of laundry and bags of garbage through

the location and laundry facilities

clean rooms and good choices for guests were to eat excellent pool area guest laundry was

laundry was available

was a family with young children doing laundry in the gym area

no on-site user pays laundry facilities

no safe and no tea or coffee making in room or guest laundry

the price i paid i would've expected there to at least be a laundry facility to be able to wash my clothes, but

no guest laundry

we arrive as requested early check in was ready

wifi didn t work at all

to the action and room service was nice was fairly quiet minus a few horns from alarms on

wifi was poor

a pool would have been. nice. no outlet in bathroom for hair dryer

no pool

services / room servicing / attention to detail / follow up on complaints / no laundry service

didn't know that breakfast was only included for two and we had to pay for two kids

room service is not 24 hrs

i booked one with a spa bath, but the room design was a magnificent surprise

we have small curious kids who pick up things and want to check things out

no microwave in the room but found one in the laundry room for our use

you have to pay alot to do laundry

on site laundry facilities

hours could of been earlier instead of 10:30a to 10:30p, only 1 microwave located on 2nd floor in laundry area

guest laundry and microwave on 2nd floor

of the infestation, i had to leave all my clothes in the garage for several days before doing laundry to avoid

bags of dirty laundry and garbage was in the middle of hallway for more than 3 hrs

and the pool was not available, the only down fall was our room was right above their laundry facility and was

the pool area was very nice but i would have expected a jetted spa for the price

surcharges for pool/wifi & parking. room was cold.

bedsheet and comforter smells like it wasnt wash from the laundry

i asked about laundry facilities and was told i they opened at 8am

until they knocked on our door in the middle of using it and told us the tub was leaking into tha laundry room

i would say anybody who does laundry would agree a drip of juice doesn't ruin an entire sheet but then i thought

were five with young kids

laundry in basement was useful and cheap.

breakfast and the whole combo

location is great! breakfast is very good. nice variety of food and great coffee.

i stay at hotels all the time and the wifi is always intermittent at best and i can never access much online

pool needs to be clean

no laundry room on site, but there is a

was pretty bummed out to find out the pool and the nice part of the hotel was closed off and we had to stay in

the pool was extremely cold

the breakfast was really good, and the hotel staff were excellent always attentive and kind

i wish the sauna and hot tub at the pool were open. might bring more people in.

no laundry facility on site or close by

wifi, very clean, very close to clifton hill and management was very friendly and accommodating

free hi speed internet and parking

secured parking on the property, saves you a few dollars

location was great the rooms were very clean wifi was not good but if you sat outside on deck it was very good

breakfast always a major positive , swimming pool, cheap but good guest laundry facilities , great staff

no on-site laundry for guests to use. long line to get to breakfast and not a lot of variety.

frigde, microwave and laundry area these are main necessities in a place where you really need to stay for days

the rooms smells of wet bedsheets and laundry towels were not to the mark

no refrigerator. no laundry on site

very friendly staff, free parking, comfy beds.

it was clean huge with free parking lot and nice staff

access to the room from parking

we also had free wifi and

very accessible, nice location, friendly people, easy and close parking to the rooms

laundry

guest laundry and fitness center

would have been nice to know in advanced that there is a guest laundry;

useful to have an on site laundry at a bargain price of $1

i also like facilities that have onsite laundry, which this one did have and the pools and workout areas were

the laundry service does not exist

the laundry service

of room, also experienced some mechanical difficult is at facility, one day no towels, issue with laundry,one

we also appreciated the room service method for the breakfast included in our stay

the wifi wasn t great and i ended up using a lot of personal data

laundry didn't take quarters as marked, had to purchase loonies.

there are laundry facilities and vending machines on site plus restaurants for

i understand hotels have a hard making laundry feel like yours at home, but these could've been a little softer

maybe a policy around the laundry as i got abused by another guest.

there was gum in the warm towels from the laundry :( my toilet leaked around the base onto the floor

there were more laundry facilities, so more than 1 person could wash n dry their clothes simultaneously

only complaint is there were no dirty laundry bags or microwave.

location and laundry access

it also had a guest laundry wahser and dryer for $3

amenities (laundry, gym, etc

to get ice you had to go upstairs to laundry room

was put in the room by the laundry room. noise started at 7am, flies and insects

and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

room was updated and clean, pool was neat(did not use it, but it would be good if we went back with our kids,

parking is included with your stay, microwave and fridge and coffee marker in the rooms, outdoor pool great

the staff are happy and always willing to go above and beyond to help, and there is a coin laundry facility

experience from entry, friendly happy staff early check in available

pool has a unique coating and was a bit too cold, but was still fun

the pool!

lack of variety at breakfast

the wifi signal was good

on site breakfast was good. bed was comfy. everything was clean!

great room, beautiful breakfast. free parking.

we had an issue with our wifi connection

breakfast was excellent. location was perfect. very clean.

50 each (laundry detergent is not included)

laundry room to small only 1 washer and dryer for the whole hotel.

the main floor had an ice machine with water dispenser guest laundry room available

children everywhere) the small 'convenience store' downstairs for saved us time when we forgot laundry

we didn't have a laundry bag in our room, so that would've been a nice add

snack room, laundry room, ice machine to the reception desk

we booked this particular hotel as it had laundry facilities so were disappointed when the dryer broke down

front desk staff went over and beyond, the laundry dryer was not working and eating moneu

was no elevator, no restaurant near by and the comfort inn charged $4 for one load of laundry and $4 for one

clean room, friendly staff, laundry facility onsite, good location near highway

laundry facilities helped with washing our sons blanket as well

wifi was good

would have been nice with a kitchenette

our room was beside the restaurant bar and was a bit noisy trying to go to sleep.

warm pool & perfect location. great beds.

there's no guest laundry, which feels a little unusual for a suites type hotel

the rooms with a full kitchen are more than well equipped for a longer stay

-- service--co-operative staff--parking location to the room--very little to not like

ample parking, roomy suite, excellent bed, friendly service

breakfast was good

was checked at 2pm, and given a room next to hotel laundry room

room was close to hotel laundry- so a bit noisy.

room was near the laundry room so it was noisy in the morning

a bit gloomy don t stay in room 136, it s next to the laundry room and the machines run at odd

right from the front desk people to the people who did laundry and cleaned rooms

also there is no laundry facility

huge plus, they had a laundry service dropping fresh clean bedding each day

friendly staff. room service excellent!

there could be a bit more variety in breakfast choices but still very good

breakfast is handy to have in the morning to start the day included in the price and i like the pool the pool

third, i found it inconvenient that there was no self-service laundry option

be nice if there was laundry facilities, especially for after the pool(wash swimsuits and dry

no laundry room in hotel and unable to open the window because of bugs bugs flying outside.

small bar that was loud since it was surrounded by other shops

pool should be lit brighter which should make things more welcoming

us a list of the restaurants in the area and helped us to figure out currency exchange for the laundry services

water park less than 10 min walk to the clifton hill very close to the rainbow bridge with guest laundry

the pool water is a little cold. unfortunately the laundry was not working during our stay.

our truck was broken into and had everything stolen from gift cards to laundry

the laundry room is nice and clean

the carpets in the restaurant were ripped and dirty, the laundry carts in the hall on the 6th floor were

the pool and the breakfast

when i tried to order room service breakfast there was no reply at contact number so i missed that opportunity

great pool/spa area

amazing pool and wonderful location

people want to relax or have some quiet time, but it won't happen if there are a bunch of rowdy kids (or adults

my kids do not like it after 3 days as they are having the same options only

new, comfortable, excellent breakfast, nice pool and gym, well located, nice staff

the complimentary breakfast was amazing

breakfast is included and they have a full service gym

have to pay for parking even as a paying customer of the hotel and the hotel did not offer laundry service even

would have been great if laundry facilities were available

we didn t have a microwave or laundry so that was a bit hard.

no laundry service

no guest laundry.

loved the fireplace and the warmth when we arrived into our room!

really excellent breakfast

a nice walk along the river, with some history and charm albeit in process and without the casino atmosphere

parking was understandably limited, with the on going construction, our view was somewhat

luckily, the electric fireplace balanced out the cold air