laundry room inaccessible

the back building we can not connect to wifi.

clean, well lit, ample parking, tv worked, staff was super nice.

pot holes in parking area

breakfast but it was free so can't complain

returned from sightseeing and were ready for a cool dip in the pool, only to find out there was a chemical issue

the coffee in the rooms wasn't very good. the pool was crowded with kids who had no adult.

price was good, pool was fun and great for the kids

the coffee in the rooms wasn't very good. the pool was crowded with kids who had no adult.

the gym was nice and the bed was very comfortable

laundry was free if you had own detergent

the bar right next door was pretty pricey

has plenty of parking but side doors don t have access to get in(good for security)

so be aware of this if you have kids

was a bit small, but it worked for the kids

laundry room out of service

the room smelled like dirty laundry. not a happy customer.

the pool was a nice feature also having laundry facility was good

outdoor pool and has coin laundry if needed

everywhere, pool green entire stay, no laundry service, internet not working in our room, drug addicts and

facilities: laundry room as very satisfactory

the kids loved it just as much as we did

the fact that people let their kids run up and down the hall.

too many kids in hot tub and pool

pet friendly!!!!!

the kitchen was the best part and laundry.

laundry sat in the hall for 5 days

to other esa's and that visitors must keep an open mind there are no other hotels have on-site laundry in a

was located beside laundry room and it runs all night

with rooms, booked pet friendly room but not available when we got there, no information book in room on how to

laundry machines were down and lack of drinking water in the vending machine

the guest laundry closed at 9pm which i think is too early

no bag for dirty laundry in the closet like most places provide

there is an atm in the lobby, a laundry, nice dining area (good breakfast), plenty of parking in a lovely area

i booked my (suite) on line the picture i seen should a full kitchen and full living room area

was able to do my laundry and relax before my next job! i need rest!

laundry room has very good washers and dryers

laundry facility on site

also the laundry machines didn't dry your clothes yet the office said they are aware of the problem

it had laundry facilities

there was not laundry or working ice machines on all levels

at this price level, guest laundry should be no brainer

was talking on her phone and to the other housekeeper in front of the elevator and ice machine/laundry room

kids running around. the hotel probably couldn't do anything about it, but it was annoying.

website said suitable for a kids bed but there was hardly any cushion to it and felt the springs where in your

breakfast ok

parking is difficult when they are full.

the bar in the evening was nice

excellent rooms - very comfortable, practical and modern. the breakfast was pretty good as well.

breakfast was very good

we tried to do our laundry but there was a problem with the washer

the pool was something i would not have allowed my kids to even my parents to swim in

very clean and the beds were comfortable. breakfast was good.

breakfast

room was nice and clean, had microwave and fridge, and free parking

room was located across from a very noose ice machine and laundry area that did not have any door

not clean , did see a couple ants , tv was small , room and bed were very small , did not have laundry facilities

liked the fact that this facility is pet friendly, close to the highway, and lots of restaurants nearby

desk worker had attitude and falling asleep while checking me in, put in a room next to young kids throwing a

noisy neighbors with young kids

we were told immediately that their laundry facility did not work so my brother had to leave at 10:30 at night

there's only 1 washer and 1 dryer but was still nice to be able to do laundry during my stay.

was really nice that the laundry was there and also the exercise room i really enjoyed that and the rooms were

we was given a laundry cart

nice having laundry facility and detergent available

was great always friendly as well as accomadating and the fire pits ,grills,free onsite laundry

i appreciated the televisions, printer,&free laundry

laundry available

i liked free laundry, but just one washer for the entire place

dishes, dishwasher, full fridge and freezer, coffee maker (or get coffee downstairs), iron, laundry basket,

everyone from front desk, laundry to housekeeping felt like family

was a huge swimming meet in louisville for kids 8 -14

i was not told about the pet incidental fee until checkout.

breakfast was not up to hilton standards

parking was not secure but very close to the hotel

tv in room broken, ice, laundry on floor broken, had to switch rooms at 10p

the dryer took 3 cycles to dry a normal size load of laundry ($2 each time)

we stayed the night and had a restful sleep and woke up to a good breakfast before going on with our

room smelled of cigarette and pet oder

the gym was closed for the duration of our 11 day stay

i had to say anything, i just wish the laundry facility had the ability to pay with a card instead of quarters

the only other frustration was they have coin laundry but do not have a change machine or have any change at

the breakfasts were terrific, and i love that there is a laundry on site

laundry not in service copy machin not woking one day ni bread next day toaster is broken and no

,the halls, floors, laundry area and elevator was dilapidated. did not appreciate the $119.

the parking lot was crowded and small.

pool and hot tub were nice and the room was spacious and clean

breakfast was the cherry on top

very clean great breakfast i will definitely stay again

had a pool and hot tub a little freezer in the fridge the room was very spacious with a separate sitting

i would much prefer an ice-maker down in the laundry room - behind the room key for security and protection

the laundry facilities were well taken care of and there was no excessive noise

if i needed to do laundry, they had machines on the property

laundry area was cool

laundry room was very spacious with many washers and dryers

no laundry soap on site

laundry area, friendly staff, good location, room ok, quiet in my room, everything you need is near

the layout was excellent (with the bed behind a wall separating it from the corridor), and the pet policy was

clerk was really rude and no parking was available

i didn't like the breakfast. not all

saw the workers smiling and laughing while working folding laundry

breakfast was delicious with a great variety, offering gluten free, sugar free and vegetarian

breakfast had excellent options everyday

breakfast was very good

breakfast (eggs, sausage, potatoes), pool and spa were usually empty, room was large with a good seating area,

fitness room and small pool, superb laundry

i didn't know if we had to pay for wifi use or if it was a courtesy.

if you wanted a hot breakfast you had to order it from the kitchen that was open limited hours for much more

swimming pool kind of small

it was 5-star-very clean. great location. free parking. room had an individual keurig.

wifi was horrible

parking spots were occupied by big trucks with all mechanical and electrical (like utility

room was clean, breakfast was hot and good, parking was easy

for this to be a pet friendly hotel, it was immaculate!!!

everything from the parking lot to the road was well it

didn't like that when you tried to do laundry you have no way to get change at all i think you really should

laundry room was closed

we found out it was in another parking lot, but needless to say, it interrupted our sleep

every thing but the pool the water was to cold the room was so hot you couldn't sit in their

it was nice to get in and out of and the parking lot was spacious

some trash outside and near laundry

it had a fresh laundry scent aroma that was very inviting

good location for our purposes. good hot breakfast. great staff. laundry facilities clean.

indoor pool. laundry room available to use.

they have a laundry room with folding table and chairs, it is also air conditioned

my boys loved the pool and the workout room

pool slightly small

pool was great, the free breakfast was more than expected, the room was awesome, the staff were super nice and

kitchen staff was very friendly and very on top of cleaning

property is new & our room had everything we wanted including a full kitchen

gorgeous pool and rooms really really clean

100 dollar pet fee

the size of the room was awesome for us and the kids

room was nice until we noticed ants on the kitchenette counter and on the pullout couch

it appears that the state kids hockey team was around

i stood in the lobby waiting for someone to come , i had to send the laundry staff to get the front desk stafd

parking lot well lit

awesome hotel. bed,exercise room,pool all great. clean rooms and a great staff.

this was a bad first impression and then you tacked a pet fee with no notice of warning

breakfast was included had swimming pool staff was very nice

on site laundry

other recommendations: an in-room safe, a desk lamp, and a soap dispenser for the guest laundry

coin laundry available for guests, with new washer and dryer

the laundry/vending area was nice, but only had one washer and one dryer

spacious, clean rooms. very quiet. appreciated and used the coin operated laundry room.

convenient laundry facility, since i needed to re-wash uniforms for a weekend basketball tournament

the staff was very accommodating and it was easy to do laundry there

no cereal that the kids would eat and oatmeal was instant with no toppings available

3) the gym is a joke

we have 4 kids and being able to spread out was wonderful

staff was great and even worked with me and my three kids on checkout time

parking was weird.no bar! a bit expensive

because a lot of kids were in the pool during the day & then it closed at 11:00 pm

teams stayed there and while the parents sat downstairs drinking the kids ran the halls

room, front desk staff, lovely decor, large breakfast area, nice pool, good fitness center, min kitchen, good

spacious property lots of parking, happy hour each day with free drink options, quiet and family/pet friendly

dont ever have people pay for parking thats a bad idea

woke up to roaches in bathroom and kitchenette area

big parking lot close to front door

indoor pool that stays open late and it s so much space in the rooms

pool was closed

were not very comfortable, for the price it should include breakfast at the hotel restaurant, the pool was a

the waitress was apologizing for the kitchen staff

rooms kitchen staff excellent chef went out of his way make fresh salsa for my omelet pool guy very

the kids enjoyed the pool

laundry facilities no option for single load packets to buy

i asked for change for the guest laundry and you d thought i wanted to rob her with the reaction i got

staff pleasant and helpful, parking great one level. laundry facilities great.

the corner of the walk way and it's still there, the constant smell of marijuana in the elevator laundry room,

there was no breakfast.

desk clerk was nice an helpful, debbie laundry was also an security makes sure u feel safe an that u really are

only one dryer worked on the laundry room

out (instead of calling) that took the cake by the way then i had to find my husband (he was at laundry mat

the guest laundry room washer was broken and the smell of marijuana was coming through the room vents

if i wanted clean towels it was my responsibility to take the dirty towels to the laundry room and exchange

to everything you really need, facilities were clean, laundry room available & front desk was helpful

kids were running around the hallway above us and we could hear them the whole time, but that isn't

garbage everywhere around the parking lot

quiet location with free parking

the weird round-about in the parking lot.

the hotel met my kids needs and me and my fiance! it was perfect

it was clean and had a lot of parking. there is a bar on-site

pet friendly and cool amenities

very nice staff. very clean. good gym.

always clean, nicely appointed, great locations and competitive rates

full kitchen, room, pool

good breakfast

kitchen was dirty, couch was dirty, pull out couch had crumbs of food that took forever to clean

kids really enjoyed the indoor pool. we all enjoyed the breakfast.

everything from size of room, amenities, to breakfast.

laundry hours

to me was the first room down the hall from the desk, across the hall from housekeeping and laundry

across the hall was the laundry and maintenance room

then when we leave he s in laundry room just looking at us

friendly staff, clean rooms, very good breakfast, they have a nice laundry room (we didn't use it though), they

location, laundry area, breakfast, hot coffee, comfortable rooms.

the parking lot and the grounds were nice

we spent a few hours in the pool with the grandchildren

free breakfast prepared to order, free parking

clean, outdoor pool was nice, staff were king and helpful

breakfast was not so great

floors were not clean and the laundry - sheets on bed felt like had residues, crumbs left from the laundry

the people and the breakfast were highlights. didnt use but appreciated the laundry machines!

room was very close to the pool and it was notably more humid than my friends' rooms

the breakfast options.

there were a lot of shady people just loitering around in the parking lot for hours

to find the water fountain needs to keep clean the guest laundry room and washer door was

supposed to have a laundry center but it was non-existent yet it was in the room info

needed to do laundry and it was no charge, wow, this was very good, never ran across this

there was a laundry room or storage room nearby

was no clean towels available there was only one person doing laundry for the entire hotel

have a laundry basket with extra towels in front lobby for guests

room very clean, laundry facilities good

laundry services is located in the most unsafe area of the property and has no cameras for safety

like the laundry facilities

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

easy way to find quarters for laundry room.

you also can use the laundry room or buy some snacks and drinks from a little market

modern facility with pool and laundry

convenient laundry room

great amount of space my family. the pool was right for my kids to play in and enjoy.

we didn't stay for breakfast.

the lobby was nice and had a good coffee bar set up

the bar needs to be open later than 10pm.

the staff were very friendly and accomidating! the room was fantastic! breakfast was awesome!

security patrolling the parking lot, close to shopping

laundry and gym has a faulty card reader

clean hotel love the kitchen and free laundry room

like the space kitchen but no utensils or dishes due to coronavirus free laundry

there s a gym and free laundry

i also like the laundry room

the entire room reeked of pet urine

what they considered to be handicap was that there was a shower chair, a taller commode, and a bar on the wall

and trashy in back - where our toolmaker was / people with pets in back - $15 each pet per

pet friendly, which is fine

wish the bar would have been open so we could of had a night

laundry room needs to be cleaner

this room had a small like kitchenette in it which we did not use

they didn't even charge the pet fee because he was so well behaved

pet friendly and the enclosed dog area was wonderful.

full kitchen and big desk

the accommodations i was counting on without a vehicle there were not what i was told at all , no laundry , no

that checked me in kept on mumbling and cussing underneath her breath because i asked about the laundry room

vending machines always broke or empty,laundry never

whenever i tried to do laundry the laundry detergent dispenser was empty and then they tried to charge me $5

way there got dropped off and told me i could not book the room because my wife had her head on a laundry basket

as if it was flooded before and now it smells like wet old laundry

there was no shampoo or laundry bag in room

laundry rooms

check in left me with one of the rooms next to the laundry room

the cabinetry in the room. the fridge was in cabinets, had a small kitchen area. it was nice.

laundry room price

laundry room could have been closer

roaches. laundry room always out of order

facilities were unsanitary, the iron in the room had burnt plastic on it, the guest laundry wasn't working, late

parking lot needs to be touched up.

need clean laundry

laundry was broke ,no sign on it and ripped me off 2 dollars.

was way overpriced and no parking because they were selling parking spots to concert goers

pool closed

the breakfast was ok

but no laundry facilities the dryer was broken

microwave and no laundry area, and staff at front desk is very rude

very dirty and very loud outside. not only the airport but people in parking lot.

pain peeling from the ceiling, cobwebs in corners, weird musty smell, lots of trash in parking lot

and the worst thing was that it's a pet friendly motel

no quarters available for laundry facilities.no vending machines.

easy off the interstate, very quiet, great breakfast!

had to keep being harsh with the kids to quit rolling it back and forth

wish the pool had been opened, but that was no fault of the property.

there were kids tuning up and a the halls all night slamming doors

has laundry on the second floor if you need to throw something in the dryer real fast like we had to

they got me an uber because they didn t have enough staff to shuttle me to airport

like the parking

was very clean and quiet, free parking, nice swimming pool, very good breakfast

that the pool was closed

quiet and comfortable, good breakfast choices and clean

did not have breakfast there.

breakfast....need to more

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast,

by the time i got one, we were running late and missed the airport shuttle

front desk needs change for the laundry room.

nice, staff was amazing, clean, room was amazing, u r able to do laundry there and the breakfast is always a

laundry room only accepts quarters, but there was no vending for quarters

on site laundry and 24 airport

laundry facilities are good

laundry service bar shut 2 of our nights' stay (monday and tuesday) location no breakfast

loved the room and the bar on the 6th floor with a nice view

the bar genevieve is a must

we enjoyed quick breakfast at the cafe and loved the rooftop bar for great cocktails and atmosphere

the rooftop bar was also picture perfect

petty but

staff and location were great. please drink with the bar tender.

very nice location clean and comfy rooms big gym

check in as well as late check out

it s right across the street from a 3 am bar and it was very noisy and woke me up.

first night there were bags of dirty laundry and garbage in the hallway

not having laundry room for self laundry. no microwave in the room.

was near the amusement park, which we were not aware of, and the hotel was filled with kids and teens

i love that they have an airport shuttle also

location,convenient airport shuttle,amazing and friendly staff.

my room, the pool, and laundry room was clean

breakfast was great

staff and the quiet and my kids loved the pool and it was closet to kentucky kingdom and the food in the

more breakfast selection for picky kids.

room size, nice beds and bathroom and nice breakfast. friendly staff and shuttle to airport .

i had an issue getting my laundry cleaned, it was never sent out.

the service at the bar in the bistro on wednesday night 10/24/19 was excellent!

room service skipped on my room for cleaning once

access to airport and long term travel parking couldn't be better!

were kids in the adjacent room making ruckus until 11:30 pm

the gym had all the required equipment, a swimming pool, and laundry facilities

a safety concern about the internet box hanging from the wall, especially as i was traveling with kids, but it

we had to be at my daughter s gymnastics competition at 730 so we basically had to grab it and go

and kids and grandson went to pool and a young couple was in it and was not being appropriate

lobby is well kept, breakfast is delicious and the gym was clean and quiet

laundry facilities were great and front desk exchanged for quarters and detergents

loved being able to do a load of laundry

my kids loved the pool and i loved that there was a hot tub, although it was so worn it looked dirty

the breakfast was a big plus for the kids as well

the provided breakfast was excellent and everything was well worth the price and so i would stay there again

there is a gym and laundry facilities

the laundry area was ok

laundry room, exercise room and pool were all closed

it was nice i wish the pool was open but i understand

the breakfast and the housekeeper

breakfast was good, nice to have kids eat free.

pool was clean and great for kids with nice outdoor furniture for adults

free parking and clean room overall.

distance from the track, and was able to park my tractor trailer

they have a shuttle which was very much appreciated

we did not use the pool or anything like room service or laundry

stay at hilton facilities and this one was close to the airport with a shuttle

and bar staff was excellent

location, awesome staff, shuttle

smelled marijuana from the parking lot before we got into the hotel

dirty laundry in the hallway all day and evening giving a terrible smell. no toilet seat!!

the laundry room is limited 1 washer 1 dryer it should be 2 washer and dryers

would be good if had more options for breakfast and wifi is open its not secured connection every time need to

basic breakfast provided

better breakfast.

dryer in guest laundry not

quarters to use laundry facilities

the laundry room could have been bigger

the laundry facilities are super helpful

i liked the bed and the easy laundry with soap at the front desk $1.00!!

this is the weekend fir big basketball tournament and not having the laundry option was

private, but the gym look in on it

that you had to pay breakfast and no one told us until after we got our food

not enough parking, adult breakfast way too expensive.

kids eat free breakfast

location and laundry facility great

i like the cleanliness of hotel and the access to laundry was a bonus

of parking & close to attractions

staff was very helpful, rooms were large, and they provided a shuttle to the expo center

the full kitchen was great and the beds were incredible

also the free and full breakfast was great and all my kids loved it

the mimosas and breakfast were great, and the room service was good.

pool was main reason we chose this hotel and the people allowing their kids to scream in there made it where we

the gym equipment was decent and everybody in my party enjoyed their stay

a lot of kids

laundry tickets provided in rooms but reception said there was no laundry service, took no

it could use more sound proofing and self service laundry.

and wifi was slow

families were there for a soccer event -- the kids were out of control, but that is not the hotels fault --

hot breakfast was a plus and the pool area was great for the kids

laundry room nice perk

the very important thing is the laundry option ($1 - washing, $1 - drying) - you will need quarters

you had the choice to either have room service or not, which helps the environment

the breakfast was very good. a/c was quiet. beds were comfy.

pool closed at 10