pool was extremely cold

furnished, cheap fixtures, no privacy door on bathroom, insufficient parking, slow service at front

front desk manager at check-in was especially accommodating and the lady preparing the breakfast helped us make

nice clean place to stay. excellent breakfast.

were clean, staff was helpful, breakfast was good

need more of a breakfast selection

cost, free wifi, included breakfast. staff worked with me to accommodate my current situation.

like that this hotel was close proximity to restaurants, gas stations, grocery stores and casino

good breakfast

wifi did not work, and we were not notified, even though the front desk staff was aware of it.

there was a laundry room that is easily accessible too

had to then shake all of my clothes and belongings out and dry them before i could even begin my laundry

easy access and big parking, cheap laundry for guests, cleanliness of the entire hotel, comfortable large beds

clean room. the sheets smelled clean! pool super clean and open close drive to the casino

nothing. ice, elevator, secure parking, early coffee and breakfast, quiet and quick!

breakfast was great, and staff was awesome!!! they have a laundry facility, too!!!

location and breakfast.

ppl kw no pool, hot tub available due to cornona

very good lighting, larger size mini frig, nice breakfast offerings each day, plenty of parking around building

good location, good price, easy access to parking lot/ hotel amenities.

it was pet friendly

breakfast options were very limited.

coffee at breakfast so strong undrinkable; biscuits cold and hard, gravy had a funny taste

parking lot needs to be repaired

the room was clean and updated. the breakfast was exactly what we expected.

location, comfortable facility with exercise gym and pool availability

clean & good breakfast.

breakfast was ok, standard fare

very nice clean and quiet and the pool was great.

location just off i65, extremely clean, free breakfast buffet that was good and had lactose free milk

hallway and guest laundry / ice machine room not cleaned at any time during the week

the cleaning staff left doors open to janitorial closets and laundry room-that is not very attractive to guests

dangerous hole in the floor at laundry room

indoor pool: water too cold and room pool in smelled sooooo bad ud83dudc4e

clean rooms. nice staff at check in. decent continental breakfast. waffle house next door

laundry facilities, kitchen size and it was stocked with dishes

very nice like the loan station and free laundry mat

so comfortable and free laundry!

there was a little kitchen in the room, which was a nice touch

we took advantage of the fitness room and the little grocery area

laundry room was out of service during my stay

laundry machines were broken, room was noisy and they would ot move me, etc

checked for a pool and laundry facilities online and verified with pictures

also there laundry cart is litterally a walmart cart

they do their own laundry at this facility

clean, updated, nice breakfast, indoor pool, large tv, with channel options, and no hassle internet connectivity

the charge for pets to stay

love the location, pool, staff, and breakfast

not enough parking

wood flooring in room. i was traveling with a pet. well lit parking lot.

the pool was freezing, no hot tub and no towels in the pool area

continental breakfast

breakfast was definitely good, especially the cinnamon buns

friendly staff, the evening snacks and breakfast were great.

asked for early check in but our rooms weren't ready

when you re traveling for sports laundry facilities are

the bar could be open longer

evening there was one person working the bar and she had to serve tables as well

i booked this hotel i paid for complimentary breakfast and as you can tell i was charged for 2 breakfasts

we also recommend the bar and grill that is on site

it s clean and friendly staff. good breakfast and always feel safe

never had a better continental breakfast

loved the kitchen. breakfast lovely. great free parking.

the room was big enough with lots of kitchen things

covid restrictions....on breakfast....

but our favorite part was the workout facility and adjacent laundry

staff friendly and helpful. laundry on site. workout room and pool.

excellent breakfast and easy to find.

i drove through kroger parking lot to get to a stop light

friendly staff and very clean to be pet friendly.

had 2 towels- phone in room did not work and their were no garbage bags in trashcans or room for laundry

placed in a corn field, quiet and pet friendly!

breakfast offed was above standard

i liked hannah. pet friendly. washer and dryer.

didn t close so our ground floor room had nothing but sheer drapes with bright lights from the parking lot

the bathroom spa tub and walk in shower

reservation was for a room with a spa tub in the bedroom/living room area

had no idea it was a pet friendly hotel

pool area was nice, a little small but nice

pool & exercise room were both in a good location

the breakfast and staff are both fantastic.

great breakfast and wonderful staff.

breakfast area was big with adequate seating and food was very

the breakfast was fantastic

they need to pay extra attention to the lobby area and keep up with the swimming pool water on the floors

breakfast was fantastic

clean, quiet and breakfast was great.

pool was being cleaned during pool hours. should have done this hate before it opened.

nice room, clean, great pool for kids, hot & free breakfast!

the breakfast since it was a part of the bill was excellent. everyone nice pool was nice !

location was great right next to our favorite restaurant and across the parking lot from the outlet

stuck in mall traffic for 30 minutes just to get out of parking lot to traffic light and access to hwy

kids only stayed in the pool for 45 minutes

the pool and the breakfast.

great mattress. clean room. well maintained. plenty of parking.

i was very disappointed to find when we finally did arrive that all the pet rooms were apparently rented out

cold pool. need a better selection of breakfast items.

friendly, clean, well appointed, excellent breakfast. accommodating and friendly management.

pool was great

wifi was reliable

we were given a room by the pool which was accommodated when asking at booking time

couldn’t sleep because kids were running up and down the hallway

parking lot was nearly full to capacity

bed was comfortable and they let the kids swim until after midnight

our catalytic converter got cut off in the parking lot overnight

laundry washing machine didn't work

laundry should be free ... or atleast discounted ... and more laundry available lol js

looked like termites in the guest laundry room

was uncaring that someone was drying shoes in laundry facility next to our room at 1 a

the laundry and pool do not work

i asked for change to use the laundry facilities and they couldn't give me change

room smelt like the sewer yeah when we asked for change to do laundry the guy at night told me that he didn't

breakfast could have been longer and pool room was freezing

bigger towels would be nice for the pool

breakfast could have been longer and pool room was freezing

stayed in this hotel twice (one week apart) for therapeutic movement in the pool

gym sucked same for pool and staff was eh

the pool, gym, and room were clean

bed was very comfortable liked the late check out time noon.

great price , pool was good and room was big

satisfied with our 1 night stay everything was wonderful and the breakfast was very good

we didn’t get up in time for breakfast but i am sure that it was as good as it is always

breakfast was good at least they had food and utensils

staff, great location at our destination and a good price for all the amenities and breakfast

the hotel featured a decent looking pool and gym (didn't use either due to lack of time and covid-19 restrictions

use a couple of coin laundry machines (washer & dryer)

in a room by the laundry room was definitely not pleasant since when the machines were on, the whole wall would

great breakfast, plenty to choose from and delicious!

location, room was close to main office, breakfast and pool. parking close to our room.

was extremely rude when i went to the front desk the clerk was outside working on his car in the parking lot

laundry is on the 2nd floor

price was high the laundry facility was expensive the carpet in the hallways was extremely

checking in, as soon as i said we had a pet, the clerk changed our room number

there were only two working pieces of equipment in the fitness center

pet fee and limit were not indicated on booking

pool was open for the little one

good breakfast, lots of places to eat nearby. supermarkets and etc. very close.

so, do to the lack of sleep i just slept in my car in the tire places parking lot

my other favorite part was the breakfast that those bagel toppers and sausage were amazing

the breakfast was delicious as well

there was paint on the shower head and old carpet in by the laundry room

breakfast was a little more than the bare minimum. not bad. laundry facility for the guest

i did not use the laundry facility

not enough parking

the room was a good size for our family of 3. wifi was definitely a plus.

the same towels and wash cloths due to them wanting to save i'm assuming on having to wash the laundry again

weren t informed of wifi password or breakfast info (so we missed it).

also breakfast was great; there was no noise or disturbance at all

parking behind the facility felt a bit isolated

parking on the street facing side of the

hearty breakfast

easy to get to, breakfast was great, room was clean & nice.

breakfast, pool/spa, and fitness center were all closed because of the pandemic

no hassle, pet friendly, nice rooms

breakfast was hot and there was plenty of food and coffee

folding of the laundry could have been done in the laundry room

the accommodations such as a heated pool and lounge area provides with a television and books and laundry room

hotel, clean, comfortable big rooms, nice lobby great staff very friendly helpful, big parking lot great location

breakfast was ok the only day i could get it

just the minimal parking lot.

pool was relaxing and love that laundry room was

t do laundry because the hotel didn

missed the breakfast bar but appreciated the grab & go bag and coffee for our travel cups.

spacious rooms, pool, great staff

pool was out of order and was a huge disappointment

laundry facilities on site

my own iron board and iron or not) and once i arrived i called once again to ask if they had a laundry room

room had a strong urine smell almost like pet urine

breakfast was good and the gym was clean

no wifi not very clean bad elevator

would definitely help if they would have an atm and more vending as well as laundry

express a very strict no-pet policy, yet keep a large exotic bird in the hallway next to the laundry room

the hotel staff express a very strict no-pet policy, yet keep a large exotic bird in the hallway next to the

good and i wae happy to see they are upgrading to a bigger place for their breakfast

they were saying wasn t pet friendly until i asked for manager

half hour later she tracked down my fiance in the laundry room to inform her we had a noon c/o and it was noon

friendly staff, easy parking,laundry services available.

laundry room is good

pool i asked the breakfast lady and she was rude, and the laundry lady was rude neither could help

area very small with just three pieces of equipment in small space; no laundry soap available at desk to wash

breakfast was a muffin or coffee no what i expected and the 100 dollars deposit was not included

cockroach infestation, filthy rooms, does not provide breakfast, money hungry staff

parking lot was dark

black mold on the bathroom tub wall free breakfast is a muffin a broke juice machine and an empty coffee maker

breakfast

quiet, comfortable bed, laundry next to room so no need to walk far.

towels could use some laundry softener for sure, and ensure you have at least four towels, and wash clothes in

guest laundry facility no lights working and bugs on the chairs

the laundry room is right next to the room and a loud banging noise was in the dryer and that kept me

laundry was a bit expensive

carpet was nasty

they charged us a pet deposit and 20 dollars a night the second time we stayed there due to the fact they had

from post road, made it tough to find at first, so we just cut through the jack in the box parking lot next door

linens were nice, the tv's had been updated since the pictures of the hotel were taken, plenty of parking

right off the freeway, big lot for parking and turning around

they did not have a laundry area, but there is a laundromat next door

wifi could be better

the air temps , on the wall monitor or on the actual machine , and so i tried connecting to the wifi and couldn

staff was amazing and the breakfast was great too

honestly only thing i would suggest is possibly getting a hot tub and use less chemicals in the pool very strong

room had an odor of dirty shin guards or stale laundry

they told me that they were in the laundry room and bring them up shortly

staff comfortable beds laundry

asked for a towel and was told to wait until they did laundry

room space, laundry, price

laundry room available on each floor

shower didn't get very hot, and there was no kind of laundry hamper or basket in the room

enjoyed my stay altogether and have no complaints except maybe offer free laundry

easy location, adequate parking, room was mostly quiet

comfortable beds. hot breakfast was adequate.

room service person entered my room in the early morning without my permission and awareness

room service came by very early and if we were in the room, they never came back to clean up or

the computer lab, restaurant, and gym were all open

the wifi was good and access to an ethernet port in the room made it so i could do all my work and have

the buffet for breakfast was less than average. more selections and the eggs were too runny.

pool, free breakfast, cleanliness, comfy bed, quiet.

it was my birthday and she was disrespectful to my kids and grandkids that came to visit me

to pay for wifi and parking

it was my birthday and she was disrespectful to my kids and grandkids that came to visit me

just had problem with wifi connection at first

swimming pool was out of service and in the laundry room, they had two working washers and one dryer

lighting was poor, the electrical sockets were loose, and the guest laundry was actually a danger, the dryer

only good thing that i got from my stay was doing my laundry

electrical plugs , poor lighting, the guest laundry is a hazardous place

was double charged the pet fee

the dryer in the laundry room got really hot, which dried our clothes really fast

there was the extreme stench of marijuana on the first floor, near the laundry room, but staff had no control

the are doing remodeling the pool was closed

great location and breakfast.

there was dog poop all over with this supposed to be a no pet hotel there was a lot of poop and trash

it was very close to my job. i enjoyed the free laundry facilities. it was near the freeway.

loved the laundry facility and used it

very comfortable bed. nice to have access to a full kitchen. free laundry facilities a plus.

it has a laundry & gym room which is convenient

was very friendly and helpful, free laundry services, rooms were amazingly comfortable and had a well stocked

pool was not available neither was the on-site laundry during this stay

1 elevator out of service for 5 days laundry out of service for 5 days

when we checked in the wifi wasn t working so a couple days later i called the desk to get the password and

the breakfast was outta coffee also when i went to get a cup.

pool was not available neither was the on-site laundry during this stay

my kids enjoyed the pool and my husband loved the gym before his day started: we were also within minutes of

into the parking lot, we noticed how clean it was

heated pool was chilly

secure parking

they allow pets

from all high priced vending machines, plus expensive, coin operated, way filthy and outdated laundry facility

down the hall on first floor smelled of marijuana,the room was ok,needed a good cleaning,the laundry room we

parking

the breakfast lady jodi, is amazing

says it have a pool, but out of service at this time, but i heard they working on it.

no laundry facilities working

laundry room was not operational. dryer is broken.

dirty and no maintenance restrooms no wifi ...

the wifi worked well and there s plenty of parking

the wifi worked well and there s plenty of parking

when we got up to leave no one was at the desk and they had a sign saying they were in the laundry room rang

the laundry room & the stores around the hotel & the swimming pool

facility accepts cash they dont, and also it stated it had refrigatir and microwave it didnt no laundry facility

no hot water no pool and no laundry ud83dude22

i also went to do laundry and it only took quarters

was dirty needed vacuumed the laundry room with a total mess just very poor conditions of the hotel itself

dirty old stained linen dirty carpet thin walls broken laundry

the friendless of the staff. on site laundry.

the laundry room is a tiny closet and i m disabled i can t even fit in there.

it s a quiet got good sleep. friendly workers and good breakfast. ud83dude00

staff was incredibly helpful laundry machines worked perfectly incredibly close walk to

were told by team members that they were in the laundry and will make sure we had them before the day was over

elevator was broken laundry was broken toiletries were empty

no gym despite the web description and the breakfast was appalling

was good 7 minute walk to basketball arena and all the restaurants and bars clean friendly free parking is

how much room to move around. had dishes in the kitchen

great location, good complimentary breakfast and nice clean rooms with kitchen

its pet friendly too

very nice and clean. complimentary breakfast was good.

good breakfast

convenience, clean and room was great. bar was nice friendly staff

although they list 3 different restaurants, one was permanently closed and the one for room service had been

this morning, saturday 10/25, we went down for breakfast

the kids were disappointed, but when we came back from dinner to ask the desk where the hotel was that

they had time away from their 6 kids

the location, the bar, the breakfast, the pool, workout room, and laundry.

checking in we were told laundry,gym,and pool location

, was in town for a riley appointment for my son that is in recovery , he enjoyed it , large tv , kitchen area

nights could be crowded, but they always offer you a very quiet room if you travel with kids

also the barcode for room service was malfunctioning and we had to actually walk down to the bar to order our

very large bedroom, that felt like living in a studio - laundry room for an affordable price that can be paid

please offer an alternative channel ensure laundry room door

the laundry room door was repeatedly locked and the front

the valet parking was very nice and the pool the kids absolutely loved

the room so cozy and walking distance to everything we wanted to do kids loved the pool and so many choices for

decent exercise room and laundry

found dirty laundry from previous visitors under the bed

our kids enjoyed the view of the streets below and the buildings around us

the workers helping with the breakfast were amazing

awesome breakfast, nice staff, very clean and near to everything.

smaller towels could save you laundry bills

the pool is okay for kids if they just want to swim

the parking garage was across the street so we had to haul bags and kids thru the garage then thru the mall

kids had to sleep with jackets on

the staff saw very clearly that we had a dog upon check in and then charged us a pet fee after we have left

room service menu was really limted

room service was good

across the street from the garage food hall which is super fun when you have kids

we ordered room service twice, and each time the food quality was not that good at all

potentially more options on the room service menu

such a great place, location and decor! the trains are great, cozy and would be great for kids.

the money i paid, the phone didn't work, had trouble connecting the wifi, no complimentary breakfast, and the

no hot tub and cold pool...but kids didn’t care!

kids would love it too

wifi access very good

nice property, breakfast and bar was closed

great location the bar and food was ok. staff were keen to please.

the staff from concierge to housekeeping to room service was so friendly, personable and accommodating

love the bar and great food.

we didn't have free wifi

the staff was perfect. so helpful from parking, check in, and room service.

pool and laundry were convenient

they advertised 2 pools and a whirlpool. they only had 1 small pool by the hotels laundry.

laundry facilities lack of hot tub some front desk clerks were unhelpful and unfriendly'others were

i called and was asked to talk to the laundry department

the room was fantastic and the room service was prompt with wonderful food

the pool was awesome for the kids

maybe have more breakfast options for guests

the place is modern, clean, with an excellent breakfast

comfortable, clean, rooms were huge, breakfast good enough, pool was cool looking, modern, staff friendly and

the pool facilities were great for our kids.

not properly cooling, ruined food inside, filthy room, no laundry bag, alarm clock 10 minutes behind, (resulting

the beds are comfortable and the breakfast buffet is top notch

also the vending machine wasn't working which is down near the gym area

location. gym and pool. clean but for the price somethings seemed over used.

cleanliness and friendliness of staff! pool was very warm too!

wifi went out

kids running up and the hallway. running in and out the door and loud of door hitting the wall

only issue we had was the hilton app digital key wouldn't unlock the pool door, but the staff came up to open

we enjoyed our comfy room and the spa and workout area

pool & hot tub