location, comfortable facility with exercise gym and pool availability

breakfast was ok, standard fare

clean rooms and loved the breakfast in the morning..pool was also clean and nice

the property was clean the staff was great and they had good breakfast.

the picture makes it look alot bigger and 10 kids in it and my 3 year old couldn't enjoy

dangerous hole in the floor at laundry room

hallway and guest laundry / ice machine room not cleaned at any time during the week

the cleaning staff left doors open to janitorial closets and laundry room-that is not very attractive to guests

the last day all the eggs and meat had been eaten by other guests by the time we got to breakfast

they lack parking space. we ended up parking next door.

they do their own laundry at this facility

i am a 'simple stay' person, so this place checked-all-the-boxes for me: easy access to a guest laundry, parking

laundry machines were broken, room was noisy and they would ot move me, etc

the washing machine in the laundry was not working

checked for a pool and laundry facilities online and verified with pictures

clean, updated, nice breakfast, indoor pool, large tv, with channel options, and no hassle internet connectivity

place was clean, the pool was great

the pool was under construction. would have lived that.

was no open pool, there was no wifi like it stated there was and when calling the staff several times there was

the pool was closed. so there were kids playing ball right outside the front door.

so comfortable and free laundry!

very nice like the loan station and free laundry mat

laundry facilities, kitchen size and it was stocked with dishes

loved the refrig, stove, kitchen items furnished

very clean and hospitable. parking lot was nice and property located in a good area.

the pool area was over an with

fast wireless wifi

pool size and breakfast choices

rooms above the pool smell of mildew...

breakfast smelled good

when you re traveling for sports laundry facilities are

property was advertised as pet free

thought the hotel was pet friendly

the bar could be open longer

service in bar was excellent. gail was very sweet

staff friendly and helpful. laundry on site. workout room and pool.

but our favorite part was the workout facility and adjacent laundry

continental breakfast was very good and the guest had a variety to choose from

close to everything and pool wasnt cold ! that s always a plus !!

the $75 pet fee was extreme for a quick one night stay

spacious rooms, clean, nice breakfast with real dishes instead of disposable dishes.

never had a better continental breakfast

breakfast was good, still had covid restrictions but was handled well

one of them was from the kitchen cabinets

pool was clean and the whole experience was awesome

the breakfast since it was a part of the bill was excellent. everyone nice pool was nice !

pool was not clean in the morning

property was clean, the pool was nice and the breakfast was good

clean, quiet and breakfast was great.

very comfortable beds, nice hygiene furnishings, enjoyed indoor pool

the breakfast and staff are both fantastic.

very nice hotel, large and nice rooms, great breakfast.

even though covid precautions were in place,still a nice breakfast was available

the breakfast was fantastic

they need to pay extra attention to the lobby area and keep up with the swimming pool water on the floors

our spa tub here only worked on one end.

especially the elderly man in the kitchen and the 2 women in the dining area who took such great care of us

spa was nice and

the bathroom spa tub and walk in shower

would have preferred an actual hot tub in the room as opposed to a spa tub

laundry should be free ... or atleast discounted ... and more laundry available lol js

looked like termites in the guest laundry room

was uncaring that someone was drying shoes in laundry facility next to our room at 1 a

the laundry and pool do not work

laundry washing machine didn't work

we did take advantage of breakfast because of timing issues.

hot tub does exist bath tub too small to put shower chair in wifi horrible

gym sucked same for pool and staff was eh

stayed in this hotel twice (one week apart) for therapeutic movement in the pool

communicate with my through the text messages and desk fronk , meals great, parking great, rooms

our catalytic converter got cut off in the parking lot overnight

pool was good. staff was friendly and helpful.

no microwave in the room. with kids you need a microwave

pool closed too early!...lol

free breakfast, but the food was excellent

i asked for change to use the laundry facilities and they couldn't give me change

room smelt like the sewer yeah when we asked for change to do laundry the guy at night told me that he didn't

small pool, and needed a scale in workout area and cleaner to spray equipment after use

rooms were clean, beds were comfortable, staff was friendly and breakfast was great.

rooms smelled like smoke, the facility closed their pool and fitness center

location was great right next to our favorite restaurant and across the parking lot from the outlet

the pool and the breakfast.

the pool and the breakfast.

rooms were large, swimming pool area was clean

parking was a bit tight (truck)

perfect location, good breakfast, nice pool area

the only criticism i have is that there needs to be a few more handicap parking spaces.

pet fee

i was very disappointed to find when we finally did arrive that all the pet rooms were apparently rented out

lot of hotel motels that say they are pet friendly, still leave room for pets to climb inside of the boxspring

the same towels and wash cloths due to them wanting to save i'm assuming on having to wash the laundry again

staff were able to meets request for early check in.

room, everything needs to be updates- tv, coffee maker, no iron, hair dryer, bad wifi, icy balcony and stairs,

room was clean. hot water was hot and had good pressure. parking was by door.

parking behind the facility felt a bit isolated

there was paint on the shower head and old carpet in by the laundry room

i did not use the laundry facility

breakfast was a little more than the bare minimum. not bad. laundry facility for the guest

under construction, called in the evening to ask a question about pets, and the person in a heavy accent just

good parking

the accommodations such as a heated pool and lounge area provides with a television and books and laundry room

folding of the laundry could have been done in the laundry room

i was disappointed that the pool was having issues and was closed.

there is only one elevator and the pool is

pass, broken (non-functional) bedside lamp, lampshade had child-drawn scribbles on it, non-secure wifi network

express a very strict no-pet policy, yet keep a large exotic bird in the hallway next to the laundry room

would definitely help if they would have an atm and more vending as well as laundry

stuff was a not very pleasant at check-in and charged us additionally $20 for staying with pet for one night,

enough parking in front and we didn t like parking our benz around the back/side

we did not connect to the wifi

pool was relaxing and love that laundry room was

t do laundry because the hotel didn

nice hotel, goood staff, great breakfast

the pool was nice

pool still open

my own iron board and iron or not) and once i arrived i called once again to ask if they had a laundry room

laundry facilities on site

could have used a smoking area away from the parking lot entrance, the entry and elevator smelled heavily of

the wifi was pretty weak

the adjoining rooms, kids loved the pool

i was double charged, there was no breakfast, and the rooms weren't the cleanest.

breakfast

black mold on the bathroom tub wall free breakfast is a muffin a broke juice machine and an empty coffee maker

parking lot was dark

of cockroaches ud83eudd26 ud83eudd26 on the other hand, on the website it said breakfast included

the icing on the cake was when she provided me with laundry soap so i could have a fresh shirt for the next

room had an odor of dirty shin guards or stale laundry

staff comfortable beds laundry

room space, laundry, price

asked for a towel and was told to wait until they did laundry

shower didn't get very hot, and there was no kind of laundry hamper or basket in the room

enjoyed my stay altogether and have no complaints except maybe offer free laundry

laundry room available on each floor

breakfast and the courtesy of the early hours staff

i didn't get to explore the pool but the set up was nice

swimming pool was out of service and in the laundry room, they had two working washers and one dryer

electrical plugs , poor lighting, the guest laundry is a hazardous place

lighting was poor, the electrical sockets were loose, and the guest laundry was actually a danger, the dryer

only good thing that i got from my stay was doing my laundry

lots of debri in parking lot

they did not have a laundry area, but there is a laundromat next door

pool was available, staff was super friendly

friendly staff, breakfast and value

medium size fitness centre with some basic machines and dumb bells

breakfast was really good, the room was really nice, clean, the staff was super nice and helpful

dirty old stained linen dirty carpet thin walls broken laundry

was dirty needed vacuumed the laundry room with a total mess just very poor conditions of the hotel itself

the friendless of the staff. on site laundry.

the laundry room is a tiny closet and i m disabled i can t even fit in there.

first floor room and parking close to front door

the laundry facilities were very convenient

pool i asked the breakfast lady and she was rude, and the laundry lady was rude neither could help

it was near an entrance near laundry/ mechanical room

do not like that laundry room door is always open letting steam and heat into hallway

friendly staff, easy parking,laundry services available.

was really nice it looks like a good pool and jacuzzi it was good that there was a laundry facility the beds

pool area was nice, and saw they also had a gym, business center, and laundry room if needed

laundry room right next to room i stayed in.

parking was tough. not enough parking spots so we had to park in the street.

excellent breakfast clean and welcoming. loved the adult only pool hours

the laundry area was not well equipped

the on site laundry, a little pricey

the room had a whole little kitchen which was awesome especially for the price.

very clean and like the kitchen

there was a kitchen but there was no pots, pans or other cooking implements

clean, love the gym and laundry facilities

free place to do laundry

great gym, laundry

this hotel was less than 5 minutes from the airport, offered long-term parking, and airport shuttle

pool was a little chilly but swam anyway

was okay except for no coffee in room, no dirty laundry bag, fridge was dirty, toilet paper was only 1/2 full

laundry room at no additional cost was definitely a plus when you have to wash team uniforms every

breakfast for the money

service, a very comfortable bed and the airport shuttle service went beyond my expectations

free parking; room service; excellent staff, including hotel employee from the kitchen staff.

guest laundry facility no lights working and bugs on the chairs

towels could use some laundry softener for sure, and ensure you have at least four towels, and wash clothes in

laundry room was dirty

laundry facility with wireless pay option was a nice

quiet, comfortable bed, laundry next to room so no need to walk far.

room with kitchen very clean staff kindle

the room was great and so was the breakfast they serve.

very nice and clean. complimentary breakfast was good.

more space ) - the shower ( only 1 door on stall which can lead to overflow - only 1 safety grab bar located at

gym was great

breakfast was great

the kids loved the pool and breakfast in the lounge

wish the pool had longer hours

is a full size kitchenette complete with dishes silverware and cookie sheet for the oven we didn't use much of

the breakfast had lots of items to choose from and it was delicious

laundry on second floor but no elevator so not available to handicapped

i never hold that against them cause they can slip threw when doing laundry

i don't think i like anything except the wifi was easy to connect.

the lights shining into the room from the parking lot

there wasn't a pool or fitness center as advertised

free parking. new building. indoor pool. patio with tables and bbq.

it was close to the airport and a free shuttle.

all because we have two rooms, many kids and the were enjoying themselves, laughing, walking and talking and

kitchenette, complimentary breakfast, clean and walk in shower quiet

breakfast was ok

there is a guest laundry and business center on the first floor

hotel offered free laundry which was a nice touch but most machines weren't working so we were unable to wash

free complimentary laundry was excellent. hot tub was outstanding.

kids had fun in the pool and free laundry was super nice

laundry room

pool closed

our kids love it for the pool and large selection at breakfast

it was easy to find the hotel and the parking was easily accessible

new clean everything worked. pet friendly.

very clean. kitchen facilities were very convenient. the price was really good for the room.

unfriendly staff.. front desk and laundry personal was great...

also advertised free laundry but had to pay for it

laundry mat inside smelled of cigarettes everywhere hair that did not belong to us all in the room

no wifi password was given. breakfast was very limited- would have been nice to have cereal.

the parking lot is quite small

to pay $20 a day to park, to take my own laundry to front desk

nice pool and gym (pool needs a scrub, it has scum above water line)

not many food options close by and the wifi was a little slow.

the staff and the breakfast were very good. i would recommend this hotel to friends and family.

pool maintenance,wifi was horrible. maybe add a printed tv guide.

no laundry bag

parking was right outside the window, not a big issue until some knucklehead started his car

ample parking space and back door for easy access to parking on the backside of property

only thing would be that the bar was still closed from covid

pool n daily breakfast

there was also a cart of dirty laundry left outside our door during our entire stay

they were cleaning carts with dirty laundry in every hallway

parking was well lit and i felt safe in the parking lot

very pet friendly and clean

staff, free pet

trip parking for 50$ a week

hotel is close to the airport and offered a great gym & pool area

room was clean and spacious the swimming pool and whirlpool was nice the gym was good the breakfast was nice

restaurant and bar closed.

ease to get to, across the street from secure parking

i went down got laundry soap and quarters

the kitchenette was great and fixtures all updated beautifully

quiet, pricing and the kids loved the pool

it was my mother,wife,our 3 kids,and myself

the location, breakfast.

it wasn't a time for adult swim. there kids in the pool late

it wasn't a time for adult swim. there kids in the pool late

so close to lucas oil stadium and restaurants. kids enjoyed the pool.

wifi access very good

we loved the train car rooms so much and i would highly recommended that anyone who has kids of any age spend

i like that they have a laundry facility. the free breakfast has a variety of items.

of course the kids didn't complain much, but even after having the staff check to make sure the heater was on

unfortunately the airport shuttle bus wasn t operating

everything from the stay to breakfast

size of the room for the price, breakfast, .parking

very large bedroom, that felt like living in a studio - laundry room for an affordable price that can be paid

please offer an alternative channel ensure laundry room door

the laundry room door was repeatedly locked and the front

rooms were really huge pool was nice and clean breakfast was great

we were there for my daughters gymnastics meet and had to be at the convention center and she offered to get

was on an extended trip and needed to do laundry

very clean and comfy. breakfast was nice and hot and my kids loved the pool time.

the bed was great. the in room jacuzzi was very nice. the pool was lovely.

the breakfast bar was excellent and clean

the kids running up and down the floor half the night and being on the 3rd floor

didn t have a qr code for our room to order room service

property is fantastic the outside deck the bar the food is amazing and the price is

they had time away from their 6 kids

the hotel room is big, it has kitchen and appliances needed for your stay

pool was great for the kids

checking in we were told laundry,gym,and pool location

the location, the bar, the breakfast, the pool, workout room, and laundry.

location was good, valet staff was very nice. pool was nice for young kids. breakfast good.

staff, nice restaurant (pier 48) awesome views (especially from the treadmill in the top floor gym ud83dudc4dud

my kids and i loved the little pool and the view

smaller towels could save you laundry bills

rooms could be spruced up not as elegant as the lobby. gym needs wipes.

the room service person was friendly and even cracking jokes with me over the phone

the painting across from the elevators, when going to the pool/gym, has been slashed - when checking in, we

beautiful place with great location. also have an unexpected little package to my kids.

no laundry facility for clothes so anyone staying 5 days like i did better bring alot of extra clothes

laundry, no pool, microwave didn t work

the staff was friendly and helpful. my pet was comfortable and happy!

i really appreciated the free wifi

pet friendly and breakfast

the room smell like dirty laundry

loved the freshness of the breakfast, just the small touch of the salsa and cheese for the eggs was wonderful

didn't know this property was pet friendly

had a kitchen and a full size refrigerator with an ice maker had a nice free breakfast

unfortunately the kids were bored

after waiting another 5 minutes i decided to walk around the back to where someone was folding laundry

also, the wifi was pathetic

kids running the halls all hours of the night, and no one would do anything about it

breakfast was much better than typical hotels

we were next to the conference area and it was a bit noisy. breakfast was just ok.

it was quiet, exceptionally clean and loved the free airport shuttle access!!!!

hot tub and pool

the shuttle guys were great,

breakfast could ve used some more options for healthy eating

was very clean, property has free parking, wifi, and breakfast

were told by team members that they were in the laundry and will make sure we had them before the day was over

elevator was broken laundry was broken toiletries were empty

staff was incredibly helpful laundry machines worked perfectly incredibly close walk to

location and early check in

i was in a room right next to their gym and walls are so thin i would hear everything in there

decent exercise room and laundry

found dirty laundry from previous visitors under the bed

was 4th of july and kids in the alley were lighting off fireworks all hours of the night and our room faced that

find a grocery store that was open, not a huge ordeal but a inconvenience when traveling with kids and having

a pool would be nice as well, especially with having kids

clerk did not offer to answer questions, explain the location of the fitness center, give me a wifi password,

i had 2 room service meals and they were

bed was amazing and we had drinks at the bar and the staff was very friendly and the drinks were delicious

hotel bar was great food and drinks. comfortable bed

the staff was perfect. so helpful from parking, check in, and room service.

cold shower being a family friendly place the hotel needs refridge needs laundry needs free breakfast needs

staff, bathroom, coffee, mattress, clean, pet friendly and had tile floor

breakfast average room layout exceptionally nice lobby & bar layout exceptional

parking was difficult

location is terrible especially the parking, the rooms are outdated, we were supposed to have a king bed and

from facility bc they had none due to employee issues so uve had to incur costs of doing extra laundry to use

free breakfast offered but i did not partake

people just walking up from down the street and sitting in the parking lot

breakfast was adequate. bed was comfortable location to my venue was great.

panels missing, out of tissues, marks on sheets, everything was unplugged, wifi and cable was out, fridge and

i really liked the friendliness of the staff. the free airport shuttle was a bonus

no food places in the area no microwave s in the room and no room service for food ...

staff, including the shuttle drivers, were friendly & helpful

the shuttle driver was safe and helpful also

location is 15min away from the airport by airport shuttle

not properly cooling, ruined food inside, filthy room, no laundry bag, alarm clock 10 minutes behind, (resulting

really like their reading area in the lobby, rotating rooftop restaurant, 24/7 gym and free wifi

swimming pool was too close to the entrance and the elevators too many people coming and going to be

kids were screaming down the hall ways

shallow end for smaller kids would be good

up such as rooms not being cleaned, toilet not working, hot water not properly working, stains on laundry based

being able to cook and do our laundry for free was great

also free laundry is nice

had a nice gym and appeared to have a large laundry room

it's great to be able to do your laundry for free

and sticky floor with trainer marks room 237 next to the laundry room with people going in and out and the door

i loved the kitchenette and the fact that it was laundry facilities on every floor

the laundry facility is terrible because the dryers do not heat up at all

was minimal but nice to have oatmeal muffins coffee and tea laundry facilities are well kept and reasonable

appreciated that there was guest laundry facility on-site and that the machines worked

no laundry facilities

were signs for guest laundry, which there wasn

selection of breakfast items, ran out of food by 8am on a saturday morning) and she was gathering laundry in

i put some shirts in to be cleaned, and the laundry failed to pick them up.

staff was slow to respond like we were asking them too much to either switch rooms or bring clean laundry, the

effective and easy drive to weekend volleyball tournament at the convention center, new guest laundry

- wallpaper dirty and peeling, holes in the walls, doors peeling apart, washing machine in the laundry area

and bar closed

breakfast was to be included in the price & did not receive.

the wifi and cable were also impacted

easy to get to from the highway, comfortable beds, laundry facility, decent breakfast.

50 in the laundry room

nice laundry room on the 2nd floor made it easy to freshen up the suitcase

stained, the microwave did not have a button to open because it was broken, the dryers in the laundry did not

the breakfast was good and glad that it opened at 6:30 am

no fan in the bathroom, dim lighting in both bathroom & bedroom, microwaves only on 3rd floor in laundry room

no pool for the kids and no complimentary breakfast.

a bar and restaurant very

room service as stated on booking site no refrigerator in room not enough food options (especially

i asked my husband to wait for the food and i went up to our room with our kids because i was so uncomfortable

room service is over priced

we enjoyed our comfy room and the spa and workout area

just found out that the spa is always booked so, i'll have to plan ahead next time but, there wasn't anything

only issue we had was the hilton app digital key wouldn't unlock the pool door, but the staff came up to open

the swimming pool was amazing!

i could see the laundry being done from the customer service desk

loved the laundry room & having a kitchen in the room.the shower was nice.

wait 20 minutes to check in, no one to be found, another worker told me he was in the back doing laundry, called

hotel doesn't have an ice machine, no laundry soap or option to purchase laundry soap & my tv didn't display

i had to do a load of laundry while we were there, and was seriously worried that my stuff would get stolen

little kids couldn't get in the pool because they were all over the pool splashing

should have limits on how many kids per adult at the pools

my kids all have special needs and had a lot of melt downs and take off they were very understanding

room service was spotty- half done sone days or not at all. entrance is not at all obvious.

the breakfast was excellent, the pool and hot tub were wonderful

walking down the hall, housekeeping had bags of towels and laundry (comforter, sheets) just sitting in the

like the fact of guest laundry, breakfast in the morning in a sit down restaurant.

i wish the bar was open all the time

shuttle to and from the airport, only about a 10 min drive from downtown, very comfortable

bar had great calzones and local beers

nice property, breakfast and bar was closed

laundry facilities lack of hot tub some front desk clerks were unhelpful and unfriendly'others were

i called and was asked to talk to the laundry department

they advertised 2 pools and a whirlpool. they only had 1 small pool by the hotels laundry.

pool and laundry were convenient

i thought the pool was a little small but it worked for the small group we had