laundry facility was out of service.

her so low because she was in the laundry room and a housekeeper told her i needed help and she said where is

non-smoking room smelled like smoke

the peace and quiet the help at the desk and the gym was great

wifi

the room was very clean and had everything we needed, as far as the sofa bed and the kitchen utensils

g breakfast wz wonderful also thank

stove and kitchen area were adequate

great breakfast in the am

maybe just on weekends switch the coffee and waffle areas in the breakfast area

it was new and fresh clean with laundry facilities.

the hotel has a laundry room and a small workout room

the location and that it had no carpet in the room and it is pet friendly

a room with a kitchen that didn't have a stove top, but did have cabinets for dishesud83eudd23, it had a

that it had a kitchen with no stove or stove top.

had to go to the laundry room for clean towels and take out the trash

the housekeepers were walking into the rooms and laundry room smoking

truly appreciate the owner for allow your pet to come along as long as you have a cage for your pet thank you

the wifi is so bad it won't even send an email

the price was decent, which was the drawing point for just use if the pool

close to the laundry room so we saw roaches

quiet, free wifi, parking, staff, central to everywhere i needed to go

loved the indoor pool for children. breakfast was good.

neither television nor wifi was working.

the pool is open until 11pm

quick check in and allowed my pet.

there's parking in the back so it was really easy to unpack into my

it was on the webpage that parking was available yet when i asked the attendant he said it was not included in

wifi connection

entire property and room was dirty, and dingy- trash, cigarette butts, bags of food all over the parking lot,

seems the night shift manager let people into the pool that didn't stay at the hotel

room service

is not being taken care of needs to update staff doesn't seem to want to do anything restaurant bar breakfast

had to stay at pool with my 14 yr old son

when breakfast didnt arrive the following morning as scheduled i called room service and discovered that they

laundry facilities

proximity to airport, free parking

nice staff. decent breakfast. free airport shuttle was great.

great access to the airport. very accommodating with car parking while traveling.

the pool and hot tub was closed

guess my main complaint was the pool not being open i wish some where when booking it would of said the pool

the breakfast

hard to find available parking space at midnight

i also liked the staff working to coordinate shuttle service to the airport at 4:00am

the airport shuttle service

everyone (from the cleaning people, front desk people to the laundry people) spoke to us and was pleasant

being charged $10 for a parking space was absolutely ridiculous.

shuttle service to airport and ability to leave car at hotel

only issue, the 2 rooms across the hall, must have snuck in a bunch f kids, there were about 15 kids in the 2

charge you a $7 a day garage parking fee

was close to ice machine (they shared the same wall) and hotel's cleaning staff laundry room was across the hall

heard someone doing laundry in middle of night and through out night would get whiff of sewer smell which i

friendly, clean, laundry options, breakfast variety, price, free airport shuttle.

also appreciated having laundry facilities

was in close proximity to the hotel's laundry room

trees surrounding the property. free laundry. good location.

very clean. nice laundry facilities. airport shuttle.

the laundry room also had some issues

also, there is a small gym area and free laundry

i appreciate complimentary hot beverages. 24/7 laundry and gym, no additional fees.

breakfast was included and offered fresh fruits, turkey sausage, yogurt, nuts, and non dairy milk

i did not get to try the gym but i was able to use the business center

pool did not seem very clean

lobby, gym were impeccably clean

i loved that the parking area was well lit and safe

laundry machine didn't work.

and not a lot of parking around

the remodel job wasn't that good! no dishes in the kitchen no ice machine in the hotel

they had roaches and don t have enough smoking rooms

free parking and nearby fast food if needed

tight parking spaces

us we wouldn't be able to extend our stay because we had a dog even tho they were supposed to be pet friendly

i should have gotten a non smoking room

room was not up to par, ran into several issues with my stay. laundry was not quite clean.

no laundry bag provided, soap was tiny, a/c unit was noisy

,i didn't want to bother the one housekeeper so i thought i was doing good , the shoot was for laundry it had

breakfast

no hair dryer in the bathroom, no cable tv, wifi did not work, many lightbulbs out in the room, little shampoo

no jacuzzi all that space and just a small pool

the shuttle driver was very thoughtful

enough lighting in the parking lot

nice room close to airport. shuttle to take to airport or local restaurants

gym did not have cleaning supplies for pre/post work out.

directions to the hotel even though they used gps, we also had a note that said there was free breakfast but we

intrusive street noise, dim lights in kitchen, tv channels blocked out.

very comfy bed, complimentary breakfast, historical downtown, nice area around, wonderful

the bar across the street was too noisy.

good breakfast, bar on site

gym facilities being closed but understandable with covid-19.

valley parking only the bar wasn't very cozy

the location and the shuttle service, richard was fantastic.

i cannot connect wifi to my laptop

to check in and out, free wifi, and stylish, comfortable, quiet room

guest laundry services were supposed to be available

no laundry room bags for the guests

it was pet friendly and room was clean

good wifi strength

the hotel is very dog friendly, and the room service from the onsite restaurant was excellent

laundry should definitely offer the contactless option to pay for the service (now it s coins

everything is perfect, only one question was about laundry

the laundry/ice area on the second floor smelled like urine.

breakfast in the restaurant was mediocre.

we ended up ordering room service and the food was ok, but the menu was really limited

rooms were big and clean. the staff were very friendly and breakfast was great

liked the breakfast, the quite environment, the parking was great, the area was great for its central

the kitchen.

very spacious room, with small kitchen excellent for family stay.

a nice breakfast in the morning and a place to purchase a drink on the rooftop was enjoyable

we were there for a field hockey tournament and so had dirty clothes but the laundry machines on our floor were

breakfast was good, some selections ran our quickly but it was still ok.

location, pet friendly, breakfast included, easy access to parking

wifi didn't work in the rooms.

didn t work, maintenence came but couldn t fix, elevators were confusing and the gym was full of kids not

we heard kids running up and down the hallway all night

the location was great and the shuttle service were a wonderful addition to the property.

both the buffet and room service was lukewarm

i enjoyed the bar and the room service. the bed was comfortable to.

the food is well above average and we love the great drinks in the cozy lobby bar where i always make a friend

everything was nice, however towards the evening there was a family who was extremely loud with kids (there

had to request for room service clean, my stay was long and in third day, they didn't go to clean my

only 1 small bar of soap to be used for both hand washing and shower

very busy so the rooms you can hear everything through the walls, many families so you just hear kids all the

the room service staff and food were exceptional

they didn t have enough rags to give us and i had to wait until their laundry stopped

the laundry room was dirty

might be because we were close to the laundry, but it smelled strongly of cleaner

i was in was next to the laundry, so a little noisy

cleanliness and breakfast

swimming pool right inside front door. lobby humid and selled like chlorine

missed free breakfast my fault

breakfast was great value was good and staff excellent

pet friendly

room was not clean, the carpet was worn and frayed, and the toilet had hair on the seat

dirty laundry sat in the hall way over

the breakfast bar was great, and we loved that we could watch football at the bar

room service offered

room service constantly knocking after we told them when we would check out

room service was quick, and the food was delicious and hot

pool area felt like a sauna all day. there is no air circulating

pool heater went out the day before we arrived

gym was nice i would stay again

pool was out of service

breakfast was mediocre

these rooms are located directly across from the laundry room/gym, which for some reason is open 24/7

it was closer to the highway. it had a gym and laundry area.

free laundry was definitely a plus

bonus was the free laundry with soap

self serve laundry service

i also worked remotely for one day and the wifi was strong

checkout i guess i did right? restaurant showed no signs of being open. wifi was meh

inn is a lovely boutique hotel - welcoming staff, great location, lovely courtyard and bar to wind down in

wifi had poor signal and was too slow to use

the in house bar tender wasnt very talkative or overly friendly

( no one to do the laundry per staff at the desk) the air conditioner in the room was leaking all over the

on premise laundry would have been nice.

no laundry

no guess laundry

a good complimentary breakfast

24 hr fitness center, guest laundry, enjoyed the breakfast

and comfortable rooms, large and very clean bathroom, gym, laundry, extremely friendly staff

no breakfast

the attendant of breakfast bar was always available and very helpful, kept everything clean and tidy

it has ev chargers in the parking

they didn t bring clean laundry every day.

ton of suspicious activity in the parking lot throughout the entire night

close to arthur ashe center. also, easy access to interstate. lot's of available parking.

sketchy people lurking the balconies and parking lot during our stay

it is the kind of place where people are working on their cars in the parking lot

i’m paying there’s no gym no restaurant no guest laundry the elevator doesn’t work lost power on half

the guest laundry room not working

at one point i was locked out of the room doing laundry in my slippers, after calling the front desk 5 times

door to shut properly, keys kept not working, no laundry said the machine was broken

gym, no room service, no daily paper, no guest laundry room, elevator works only 20% of the time ac/heat doesn

clean , i am alway cincerned about traveling with a pet and the how clean the hotel will be

breakfast was good. and they are pet friendly.

overflowing trash can in the back parking lot.

the parking lot had half of the lighting turned off at night

bkfst was poor. bath/shower was less than optimal room needed upgrading wifi was sporadic

crappy amenities, nasty breakfast, sketchy neighborhood, uncomfortable bed inside the room, dirty laundry room

what's the point of having a laundry room if detergent isn't sold on premises?

distance to the needed amenities such as food laundry and stores

no indoor pool

wifi didn t work

microwave and fridge. also liked the laundry room.

everything was nice. good breakfast. desk clerk was cute

the gas station right next-door has a beautiful parking lot and you could tell they scraped it right away and

good location, modern, nice breakfast bar, bed was very comfortable, it was quiet

free parking and free breakfast

great location for the purpose of our stay, the gym was well equipped, and the breakfast was good

nice table with wifi-hook-up

great breakfast and gym

we were extended a late check out because we were waiting for the light to be connected in our new house

the pool table, shuffle board, corn hole boards were the stars

the smoking section was less appealing

nice location plenty of parking grounds were clean

room was dirty and smell smoking and i found it is from old air conditioner

there wasn't happy that free breakfast was solely coffee no food and i hated the fact i booked a smoking room

check in, he laughed and told us we didn't get a smoking room

there's no breakfast

deal in parking lot on arrival, dirty linens and bedspread had holes all over and was absolutely disgusting

the parking

i used the laundry room to wash clothes super convenient but the stairwell smells horrible they need to fix

chose this place because they had laundry, i was planning to stay for 1-2 weeks, though the laundry machines

had issues with the dryer in the laundry center

we also used the laundry machine in the hotel

coin laundry avilable on property, only one machine though. breakfest was pretty good.

smoking through out microwave and refrigerator in room breakfast was good guest laundry free wifi free parking

the dryer was out of order. therefore i had to wash the clothes outside at the laundry mat.

could not wash clothes at their property due to no soap available in their laundry room

the laundry facilities were unavailable as the machine was broken, and i was forced to find a

there was noise at night. sounded like someone doing laundry.

clean, nice staff close to parks golfing shopping. guest laundry.

big rooms with couch, clean room and linens. guest laundry and offers weekly rates.

no wifi

clean, option for late check out given, comfortable

they had gangs living there and partying all nite in parking lot right in front of my rm had to call the front

also had a laundry room which was handy

laundry room was just okay

not to mention they're a pet friendly hotel

was a slim gap between the carpet /tile leading into the the kitchen where someone wearing high heels could

morning i awake the breakfast area had a lot of people her for a church function, but i was able to get breakfast

the laundry room was filthy, dirty face masks, trash that stinks, and just dirty like it hadn t been

booked knowing it had a restaurant and bar on property

the $100 pet fee.

$75 pet fee seemed excessive.

didn t take advantage of breakfast or the bar but i m sure it s a solid value

too noisy by our room close to the housekeepers room/ laundry , shower had low water pressure

night sometimes there can be some weird characters in the parking lot or the surrounding

parking was convenient

good value for the money. free parking as opposed to places closer to downtown.

it was heated, when we arrived the pool had no water also no drink menu with prices at the lobby bar a cheap

staff were rude, the pool and gym were closed due to covid but their high priced laundromat remained open

they gave me a room with no steps and close to the parking place

gym and pool were unavailable during my stay and i didn't find out until i got there

configuration of parking lot to the entrance doors made it difficult to bring in luggage.

the room was clean, breakfast was good, and service was good.

no hot breakfast as advertised. vending machines didn t work. laundry facility was just ok

pool needs cleaning/refurbishment (was closed)

everyone (front desk, housekeeping, management and the young lady doing breakfast was very professional

didn't think pool looked clean. but did see someone cleaning the next day when we were leaving

pool was nice

although we didn t make use of the gym or laundry room, we did pass them and they looked clean

free laundry

laundry area has missing and inoperable machines, the pantry was bare-nothing really good to grab

it was close to my work place and had free laundry

i didn't get a chance to use the gym but maybe on our next visit - we will be back

no laundry bag

wifi service is very bad. staff are flippant and rude.

very clean and comfortable. excellent breakfast!!!!!!! coffee in lobby 24/7.

00 fee to park my car in the parking lot on top of the high price of the room

an added charge when i checked in that was not listed on my reservation to park my car in your parking lot

great staff nice breakfast

- big room, cleanliness, awesome hot shower, breakfast, 3

the look of first generation hotel. breakfast. kitchen.

this hotel it's the only one i will stay at with my kids its pricey but worth not having the anxiety of worrying

wifi password set up

i wish there was breakfast :(

like idea of indoor pool if we had time

parking was easy and close to main entrance

clean room with a good view of the parking area

desk workers had prepared a birthday gift bag complete with a card, snacks, and complimentary breakfast

party laundry services were good except for the overcharged fees and not able to contact laundry company

bed and breakfast

the breakfast was huge and delicious

was no breakfast served

location was okay but parking was horrible

the laundry was really helpful

having laundry facilities available was great. the proximity to convenient stores.

laundry was broke, whirlpool literally had pond scum spots in it.raggedy!!

the laundry room was not available

the bedding and towels were clean, and there was laundry and breakfast available.

parking well lighted and very good

convenient to travel route and allowed pets.

was horrible and parking was a disaster at night

couldn't get wifi to work but that was probably my fault.

comfortable, good location, near many restaurants and always a great breakfast.

breakfast just ok.

the exterior of the hotel, the indoor pool and the lobby were nice.

it had a kitchen area, it was enough room ( loved the space)

the room we were in also had an odd odor, maybe because pets are allowed (magnet on door showed this)

$75 pet fee

is no room service, i tried to call to order room service for food pick up the operator, front desk, or

loved it all super easy parking too

both) were out during our stay, necessitating use of the service elevator and walking through the kitchen

staff is amazing and personable really clean and pretty building felt safe being alone with 3 kids shopping and

were okay , reasonable priced but not the best taste, pool is only 4 ft and tiny so cool for the kids but not

t hang up my clothes , no hot water , no ice , no laundry , no breakfast , key kept stopped working , a lot

laundry room was broken

the laundry room dryer needed to be replaced

no breakfast

the waffle iron for breakfast was a nice touch.

they also has laundry and that was so helpful

needed extra blankets and were told no because the laundry was closed

carpet is old and

breakfast was a little less than expected

convenient location off 95. many different food locations all around. decent breakfast

fact the owner made me checkout, due to a mixup with laundry, where on 1 occasion the maintenance man allowed

credit card needed for laundry machine

laundry facility wasn t working

laundry facilities were unavailable

with balance and mobility issues we were very close to door to parking lot to that was great

staff is now careful with the laundry, i had two towels that hair embedded in them and a pillow case that was

easy check in, no deposit. laundry room and snack machines.

laundry room dirty

having a kitchenette and laundry room on premises was also a plus as i had planned to stay a few weeks but

poor service - no washing powder available and most washing machines out of order. slow wifi.

i liked the extended stay facilities, laundry and refrigerator.

one guest waiting behind me in the lobby kept going to the door to watch the laundry area because, his words

laundry facilities dirty with several out of order machines

on site laundry is reliable and accessible

not enough parking spaces

the machine ran out of laundry detergent and i couldn t get my money back without having to call a number on

a sink , room for if you bought your own utensils and plates and a microwave but there were no kitchen stuff

the kitchen floor was dirty and coated the bottoms of my brand new house slippers with a black sticky

location, and smoking availability

dirty, equip not working and over charged for pet

i also enjoyed using the excercise room and the laundry service

also, there was a kitchen with all utensils, plates, glasses, and bowls a coffee pot too

breakfast could had been better and coffee was cold.

i love yalls breakfast buffet just wish you guys served vegetarian

pool was small and cold