no hot breakfast as advertised. vending machines didn t work. laundry facility was just ok

and i did not like that the pool was not accessible

good breakfast and very attentive employee at the kitchen

wifi connection did not work well at all and the person working counter was not very helpful at all

had dinner at don pepes located in the parking lot, was good

no laundry bag

very quiet. bed was comfortable and liked bed comforter. good selection of breakfast items.

breakfast was good! had a good night sleep as well!

everything.the staff. the room. the breakfast. people were very friendly.

breakfast was excellent, staff was friendly and helpful and rooms were cozy& very

pool area was extremely hot

like idea of indoor pool if we had time

pool

we did not eat breakfast at the hotel.

a room on the backside as the sports and grill bar plays music loud and late saturday

it was within driving distance of several civil war sites and richmond. i liked the wifi.

breakfast selection was very poor

enough handicap parking

pool and gym closed, without notice

they gave me a room with no steps and close to the parking place

party laundry services were good except for the overcharged fees and not able to contact laundry company

great staff, clean and excellent breakfast

comfy and relaxing had a free breakfast

was no breakfast served

good location off i95. room clean and comfortable. good breakfast. staff friendly.

the breakfast was great, different items everyday

continental breakfast and the pool was closed due to covid, but that s not the hotels fault

we had full kitchen. if i had known that i would brought something to cook.

the kitchen area

beds were comfy, full size kitchen

limited parking

pet friendly. nice staff.

comfortable, good location, near many restaurants and always a great breakfast.

i didn t like the $75 pet fee for a 10 lb dog which made no mess.

my kids especially loved the breakfast, i thought it was a good variety

laundry was broke, whirlpool literally had pond scum spots in it.raggedy!!

while i appreciated the laundry was disappointed that dryer would not take my electronic payment and when i

having laundry facilities available was great. the proximity to convenient stores.

the laundry was really helpful

the laundry room was not available

fact the owner made me checkout, due to a mixup with laundry, where on 1 occasion the maintenance man allowed

credit card needed for laundry machine

laundry facility wasn t working

laundry facilities were unavailable

swimming pool. staff were nice and accommodating.

they also has laundry and that was so helpful

needed extra blankets and were told no because the laundry was closed

their wifi did not work.

pet friendly

i did not have the breakfast but it looked delicious

laundry room was broken

the laundry room dryer needed to be replaced

t hang up my clothes , no hot water , no ice , no laundry , no breakfast , key kept stopped working , a lot

asked for a non-smoking room

i liked the free wifi and free parking

the laundry room was filthy, dirty face masks, trash that stinks, and just dirty like it hadn t been

parking was very expensive but convenient

the breakfast was excellent

i requested a late check out online but was told there was no record of it

were not able to serve reg breakfast and bar was closed

additional pet charge was high and hadn t been clear on booking.

bkfst was poor. bath/shower was less than optimal room needed upgrading wifi was sporadic

hallways/rooms has slight odors (smells like feet /pets ) not unbearable could use a deep rug cleaning but love

wifi wasn t connecting to my devices and there wasn t a excerise facility for me to workout in

overflowing trash can in the back parking lot.

microwave and fridge. also liked the laundry room.

the overall cleanliness, awesome breakfast and excellent wi-fi for internet connection.

clean, easy highway access, breakfast.

the room was nice. breakfast was good. staff was pleasant.

smoking in the parking lot

also had a laundry room which was handy

laundry room was just okay

there was a huge party in the parking lot from 2am to 6am.

the kitchen made our stay more pleasurable and the size of the unit was great

the free breakfast was above and beyond also

distance to the needed amenities such as food laundry and stores

crappy amenities, nasty breakfast, sketchy neighborhood, uncomfortable bed inside the room, dirty laundry room

what's the point of having a laundry room if detergent isn't sold on premises?

clean both inside and outside, quiet (even with a dog show in town), nice breakfast included.

also looked like someone tried pry outside door to parking lot open

close parking is limited.

wifi was a snap

processed breakfast kit and stale nutri grain bars.

the room was comfortable, especially the bed, and the breakfast was truly a

staff was slow in adding additional food in breakfast area, i

i had a serious need to do laundry so the free washers were great

doing laundry was free.

i liked the laundry facility and food cupboard they have available for folks to use

perfect, couldn't ask for a better location, staff, cleanliness, accessibility laundry and your own convieience

it was a bit stuffy in the laundry room.

nice laundry machines for $2

the parking area was safe

items for kitchen were not in the room. they had to be requested.

loved having a kitchen in the room

not much for breakfast

laundry room and cameras and locks everywhere

laundry room still has broken washers

have a service cat and they didn t let me stay for my cat, when in the politics it says it s pet friendly

the kitchen

surprised it had a full kitchen

called front desk we were told there is a laundry on site nothing they could do again house keeping gone for

elevator was a bit slow and the laundry room had a washer and dryer that were broken

she had been doing laundry and switched the sheets for me

wifi was very weak

a kitchenette is the only benefit to this room.

the second room was clean but no laundry bag, no shower cap, no body wash or body

staff over charged me twice i never got my money back they were rude they accused of smoking when we don't smoke

no breakfast, room service or bar as advertised. hotel was under construction.

no breakfast, room service or bar as advertised. hotel was under construction.

the staff was great five star i will stay again i will tell anyone to come stay there also the bar was great

and comfortable rooms, large and very clean bathroom, gym, laundry, extremely friendly staff

24 hr fitness center, guest laundry, enjoyed the breakfast

bus parking

there was also a nice gym in the hotel

room close to parking lot

and attentive and the stay was quiet the room was quiet and clean and the fact that they offered breakfast was

the gym was closed and it is in an area where running alone posed a safety issue.

super clean. staff super nice, nice breakfast. love the room.

cleanliness of the hotel and the breakfast was fresh and hot even 20 minutes till breakfast was schedule to

wish breakfast was until 10am

decor, clean little, friendly staff, bed, bathroom meticulously clean and breakfast

gym wasn't clean

breakfast was mediocre

the hotels fault , corona has made hot breakfast impossible

the breakfast was ok, and the location was great.

on my room key holder the room number didn t exist lol a wonderful staff member in the laundry room and

the lack of room service was annoying and the room smelt of dirty laundry

laundry on third floor needed repairs in room. beds to high

comfortable, clean, great breakfast (the had fresh cinnamon rolls and the little pancake maker)

bad breakfast bar bad shower curtains bad shampoo

these rooms are located directly across from the laundry room/gym, which for some reason is open 24/7

bonus was the free laundry with soap

they also had a guest laundry room

it was closer to the highway. it had a gym and laundry area.

laundry

the hotel was pet friendly, which was a blessing, as we always travel with our pug

staff, room and amenities, and breakfast were great

fresh and plentiful breakfast in the morning

black mold on the cieling, the wall was water saturated, chose motel because it said it had a spa and did not

the breakfast was well stocked and organized every morning

staff could not get it together. dryers (2) in the laundry room and don't work

laundry facility was on the 2nd floor

though i requested a non smoking room due to allergies, i was originally put in a smoking room

pool was also wasn t open

after a very long 13 hour drive i was greeted by a smile, quickly checked in and told about breakfast

free coffee and laundry free also- soap available for a buck

free laundry, lean well appointed kitchenette and amazing staff

it s a pet friendly hotel but is so clean

pet friendly,location

smai shower is good and kitchen area

don't plan on staying there long and having laundry done; they have the laundry bags and request forms in the

laundry mat was out of service, pull out bed was disgusting

location breakfast help desk all the workers were very friendly

wifi wasn't free, room smelled like mold, breakfast was mediocre.

spacious rooms, nice breakfast, nice staff

pet friendly

breakfast in the mornings was very delicious i really enjoyed my stay and when i am in the state of

breakfast was ok but could do better.

also on my saturday night stay, we had to evacuate in the rain because the kitchen staff burnt something at

breakfast was not good, except tbe waffle

grab n go breakfast was good. location was convient to highways

it was my first time taking advantage of the complimentary breakfast

the pool and the whirlpool kept my kids happy!

breakfast with bacon!

even though the small gym was open and i highly doubt the equipment was cleaned between use

i liked the hotel as a whole, the bar (and heather the bartender) were great.

there are some college kids staying there due to housing shortages on vsu campus so it can be noisy

kids do eat free though

the manager or whomever thought we were having a party because it was me and 4 kids and my other family with

and bar closes too early

the laundry room was not clean, the stairwell was not clean

didn t even attempt to clean room the week i stayed i had to go get clean laundry everyday

army university like 7-9 min away got south park mall like 3-5 min away got gym close they got laundry inside

rooms were adequate, but laundry was poor. no bathroom amenities, just towels and toilet paper.

laundry was out of service.

the grounds are a mess, with broken fencing, a pothole-filled parking lot, and lots of solid bulk waste, like

we tried calling oyo from the parking lot across the street that evening, and could not get a connection where

people roaming the parking lot, partying

laundry service is poor

ask for no smoking room but have old cigarette in the room

as soon as you walked into the building,a stale smoking smell lingered- i ended up having a coughing spell

replacement room smelled of pet urine

and hookers on the corner and a never ending line of scary looking guys hanging out in the parking lot

didnt get room i booked. pool wasnt open for a few days in beginning

people that live at hotel were selling drugs and smoking weed in parking lot.

else one part of the building people live in abanded cars n parking lot people walking around n parking lot all

was very happy they had a pool

there was a pool and the size of it

free parking and nearby fast food if needed

on booking.com i booked a king size bed smoking. did not get either.

they had roaches and don t have enough smoking rooms

ample free parking available

no wifi in the building

laundry machine didn't work.

the remodel job wasn't that good! no dishes in the kitchen no ice machine in the hotel

and not a lot of parking around

no laundry bag provided, soap was tiny, a/c unit was noisy

,i didn't want to bother the one housekeeper so i thought i was doing good , the shoot was for laundry it had

room was not up to par, ran into several issues with my stay. laundry was not quite clean.

the wifi was incredibly slow. the front area was cramped.

breakfast

everyone (from the cleaning people, front desk people to the laundry people) spoke to us and was pleasant

wanted to use the pool, couldn't

staff was very friendly and so were the shuttle drivers

parking seem inadequate for property

there spiders in the pool two of them hair floating in the pool and look like drug deals on the parking

good breakfast. was able to do laundry before leaving. very friendly staff!!!

was close to ice machine (they shared the same wall) and hotel's cleaning staff laundry room was across the hall

also appreciated having laundry facilities

was in close proximity to the hotel's laundry room

heard someone doing laundry in middle of night and through out night would get whiff of sewer smell which i

breakfast was included and offered fresh fruits, turkey sausage, yogurt, nuts, and non dairy milk

shuttle to the airport and free parking for our vehicles was so awesome and we will stay again the next time we

have offered a better breakfast

a lack of parking close to the door after a certain hour.

pool and fitness room were nice

they were very helpful with parking etc.

it was on the webpage that parking was available yet when i asked the attendant he said it was not included in

due to the limited amount of guest not staying here, parking close to the room was a breeze

the location of this property was convenient and they are pet friendly.

wifi connection

hotel room could have been mopped and pool was dirty with hair ect in it

the friendliness of the staff and availability of shuttle service on 24 hour basis to airport.

room service

no jacuzzi all that space and just a small pool

gym did not have cleaning supplies for pre/post work out.

had to go to the laundry room for clean towels and take out the trash

the housekeepers were walking into the rooms and laundry room smoking

well lit free plenty of parking. terrific location near airport. very fair pricing.

the pool did not look inviting

non smoking rm smelled of smoke

it was clean and comfortable. passed on breakfast, it was pathetic

breakfast left a lot to be desired no hot water to make oatmeal but packets of oatmeal there, no

they charged a pet fee

i did not eat breakfast

the location was scenic, and the surprise breakfast-bag-to-go was great!

the hallways are bright and have good lighting; they do not have any laundry facility on the premises but there

the cleaning staff was not allowed in our rooms so we had to put laundry and garbage outside our doors in the

a clean laundry area

need the breakfast buffet back

only downside was that the pool was closed for repair

there's no breakfast

deal in parking lot on arrival, dirty linens and bedspread had holes all over and was absolutely disgusting

the parking

as there were no services such as a mini bar or laundry, i can t figure out why they charge the $50 unless

very clean good wifi easy access to food across the street atm in lobby laundry machine

) room location: right next to the laundry facilities which ran just about non-stop all night and day (may have

laundry machines need to be fixed

the laundry facilty was a blessing

i didn't bring a pet but i like that you can for free 4

the smoking section was less appealing

parking lot slippery

went to the property and the parking lot was empty

to charge me for upgrading to a 2 bed, tv and wifi didn't work, i almost got kidnapped in the parking lot

they said no access to laundry

hot breakfast with fresh fruit, yogurt, home fries and omelet

pool was open and clean

the pool should be inside, it was extremely hot out so i didn't do much swimming.

clean facility, friendly staff, good breakfast.

the laundry room is great

i appreciate complimentary hot beverages. 24/7 laundry and gym, no additional fees.

also the laundry room was connected to the gym

trees surrounding the property. free laundry. good location.

the laundry room also had some issues

originally thought that there wasn't any dishes for the kitchen but found them in the dishwasher

breakfast was a great plus some days it would be a little different like the style of the eggs to

was very close to airport, the shuttle was on time, and it was very relaxing (we got the 1-bedroom unit and it

inform people no pool

the room was very clean and had everything we needed, as far as the sofa bed and the kitchen utensils

laundry facility was out of service.

her so low because she was in the laundry room and a housekeeper told her i needed help and she said where is

a mini-suite, but not a single kitchen utensil

non-smoking room smelled like smoke

a weekly or monthly basis is very inexpensive you get a really nice accommodations they do have smoking rooms

close to the laundry room so we saw roaches

pool had to much chlorine

park and ride is way cheaper than the airport parking

pool closed

toilet seat, truck/boat parking was a little tight

the hotel has a laundry room and a small workout room

it was new and fresh clean with laundry facilities.

kitchen w/ refrigerator

liked the cleanliness, room size, nice size frig, kitchen sink, and the location next to the airport

the location and that it had no carpet in the room and it is pet friendly

laundry facilities

children enjoyed the pool

the fact that i paid 180 dollars for the room to not be served breakfast and charged for parking when i didn't

didn t like that the pool was not open that was why i was staying till monday doing could go in hot tub and

was no bar open and no neccisties

wifi signal was not good

swimming pool is advertised as open, but it is not

shuttle driver was extremely unprofessional

seem to want to do anything restaurant bar breakfast not available nobody could say why and pool not

the pool was not open lol, but i understand due to covid.

pet fee is $100 for a night

he pointed out the old space - which was farther from the kitchen- so again a meaningless explanation

well-equipped kitchen

the bar across the street was too noisy.

super pet friendly hotel that makes the little ones feel right at home

the location and the shuttle service, richard was fantastic.

i cannot connect wifi to my laptop

to check in and out, free wifi, and stylish, comfortable, quiet room

never used the wifi because was never given a code or no one spoke to me about it.

richard/drove the courtesy shuttle/ was also great

breakfast was good

guess my main complaint was the pool not being open i wish some where when booking it would of said the pool

staff was friendly, shuttle bus driver was friendly

the breakfast was nice and got and the location is in a good spot

good hot breakfast!

guest laundry services were supposed to be available

no laundry room bags for the guests

enjoyed the chefs kitchen

gave poor feedback for wifi

many of the services, such as room service and restaurant/bar, that differentiate this location from other more

the laundry/ice area on the second floor smelled like urine.

laundry should definitely offer the contactless option to pay for the service (now it s coins

everything is perfect, only one question was about laundry

wish they had a discounted breakfast, esp if you stay several nights.

we ended up ordering room service and the food was ok, but the menu was really limited

dirty laundry sat in the hall way over

at the bar was fantastic and very personable

there was no info in the room or provided by staff on amenities like wifi/room service

website didn't tell me and the toilet was coming off of the floor and it just wasn't the best and kitchen is

our kids were in complete shock

rooms were big and clean. the staff were very friendly and breakfast was great

very spacious room, with small kitchen excellent for family stay.

wifi did not work (wasn't possible to login, even while on the phone with front desk providing

finally, i am really getting tired of the hilton wifi system

excellent complimentary breakfast spread in the morning!