they charged me a laundry service two days after i checked out....

just the problem with tv and wifi

great breakfast !!! great location !!!

continental breakfast was included and good. the staff was extra friendly.

there is a pool and a playground for the kids

also gym had the multi machine being repaired and this was not

easy access to parking lot and entrance

the breakfast area, they didn't let you know which food was for free, they told me when i already have

of breakfast was good but not explained as to how to use very well

no swimming pool nor gym. no restaurant

pool was close no breakfast price for room was alittle to much asked for king bed was given a

the location was good. the room spacious and clean. parking lot and swimming pool available.

extremely bad smell room old plumbing swimming pool dirty air fan on toilet super noisy broken

was excellent, breakfast was good, with limitted options

breakfast buffet was tasty and well prepared

had parking

great customer service, facilities and location. i really like their breakfast buffet.

room service was quick

staff was outstanding. breakfast was delicious

also the room service was great and for a really good price, and the fact that they let you check in before

staff is slow - check-out, getting laundry took way too much

this time we elected breakfast and it was very good also

breakfast

isn't an in-hotel restaurant or breakfast service, the only options are starbucks or liverpool for breakfast

breakfast and fast wifi

security you had on duty on the night of the 14 was veryvery rude, and i also was charge for my laundry

hotel is near a comercial plaza, the pool is perfect size, the only problem is the room some rooms looks damaged

the parking is a little tight.

the parking space

is a fiesta inn standard hotel, nice pool area in a busy town area, the rooms are nice and rather big, comfortable

we were not given any wifi

the location the free parking.

wifi is slow

wifi speed is little bit slow

parking

didnt like the fact that the parking lot was full of cars from another company and that they give you tickets

great location...clean facility. the food was great...kids had an awesome time..

best value in town for very good quality, clean and comfortable rooms, excellent breakfast, housekeeping ladies

gym equipment n pool was dirty, n no heated pool either

and this time looks like the employees has better training, everybody do excellent job, and the breakfast two

breakfast and comfortable beds

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area

gym was quite small, with few equipment

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

the highlight was definitely the breakfast it was incredibly generous and included steak and other items you

breakfast is great, free and secure parking

i would say the breakfast was good, also the gym.

indoor pool and the cleanliness of the rooms

parking is convenient, staff is great, breakfast is delicious, building and rooms are clean

gym and pool are always very clean

the wifi is so slow and shabby. breakfast is bad and simple.

wifi tv

it was in a peaceful location and there wasn t any trash blowing in the parking lot

chose this place because they advertised a pool, but when we arrived they told us it wasn't functional

clean and comfortable rooms. nice bathrooms. easy check in. safe parking.

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

breakfast quality was good

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target)

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

overall cleanliness excellent breakfast buffet!

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

poor shuttle bus service not 24/7

as son i exited my car the security was asking if i really needed to park on a handicap parking space

there is not stores around but they have a nice restaurant/ room service food with good prices and great options

the hotel needs a bit more parking space.

shuttle service and customer service was just great

the beds were comfy, the atrium lovely, the breakfast was a great spread

i also liked airport shuttle service

we got this hotel cause it supposedly had a heated indoor pool and that was not true it was super cold water

the breakfast was not very good nor the food.

the breakfast and coffee were really good.

no room service 24 hrs, no iron or iron table, no coffee supplies.

was perfect until wednesday night, there is a bar or party, or anything going on around the hotel, and it becomes

the rooms were nice and the room service quite good.

parking button was not working and my husband got shocked when he pushed it but they fixed it right

the pool and gym

parking lot too small!

check in, no one told me about the pool, the gym, the restaurant, anything really which was upsetting, they only

staff courtesy and assistance, parking and security, room service.

friendly staff, bed confortable. free underground parking.

the thing i disliked the most is that the pool is too exposed to the sun and there's no sheltee or roof that

parking and pet friendly.

bad location on busy highway that you cannot cross. loud guests, especially at the pool

the wifi is so bad :(

few spots for parking lots

swimming pool and gym are available but not in good condition

specify on the booking the age of my kid, however during the check in i have to paid for two kids under 13 as

dislike that the restaurant was under construction , and also the swimming pool was too small for the people

not working, no hot water in the shower, the sofa was broken, strong smells in the restroom, poor wifi

is only a few parking spots, but they're inside a garage, so that's a good thing we were lucky to get one, and

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

location, good parking lot, nice pool, great atmosphere

didn t like that during the weekdays they don t clean the pool

area of the hotel, the wifi connection is really poor

the hotel has not wifi and the staff is rude

of a tv not functioning but, only replied that it was noted, never got fixed, they only had one breakfast option

breakfast included was not worth the price and the bathrooms were not accommodating

come here if you want wifi

bed bugs, we had to shorten out stay and wasted a lot of time and money for laundry!! beware

good value, room, breakfast included, additional breakfast options, cleanliness, confort

in the restaurant of the hotel, the breakfast was included but, unfortunately, one day the service was surpassed

lights and wifi work sometime

free parking

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3

wifi did not work for me six days, tablet or laptop

didn t like the parking

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

nothing work, nos did the laundry or the box

it was clean and having complimentary breakfast is the best. great location too

te facilities are pretty old , there were not enough blankets, the included continental breakfast it

great staff clean room simple breakfast

the breakfast was not that good, it was just okay

zone , so it is very busy and not that clean, there is also homeless living outside at nights wifi is not stable

breakfast was included, but it was very minimal (just drinks, bread, and a bit of fruit), and one

wifi wasn't the best in the room, i visited the hotel before and the twin rooms had much better

breakfast and no wifi in the room.

weren't in the room much, but when we would go back to the room after an exhuasting outing, the kids like to

everything .good price. excellent management. good breakfast i love everything

laundry service was not available too during my

breakfast and service availability no laundry rooms was available nor the food was

wifi did not work at all even though i had to work

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service

bed was comfortable, a/c and wifi worked great, close to bus terminal.

the parking entrance is on the main avenue through the casino but once again, it looks dirty and old

the parking entrance is on the main avenue through the casino but once again, it looks dirty and old

like spider in room breakfast is just name sake, they don't even offer water , only coffee, cereal with

breakfast was poor, that is not a breakfast

continental breakfast included. free transportation in the morning. clean room.

the wifi did not reach the room

breakfast is basically a french toast, coffee/juice and yogurt for the included breakfast rate

laundry service

the laundry service

late breakfast

super clean nice staff good breakfast lots of things inside the room

i like the property, the room was comfortable, the mini kitchen inside the room.

room too cold for me. no way to control temperature. wifi very poor.

wifi wasn't working this day, and the cleaning woman didn't know anything about the internet, so i

the wifi was very good when working (90% of my time there in 3

traffic noise whereas the backside is more quiet with a view and very close to a multiple floor parking lot

is a parking lot one side of the hotel, no noise but when you try to get a view, the parking lot its

wifi could have been better

also, they were building the new parking lot all night outside our window, we didn't manage to get any

parking lot is sufficient

looks very luxury the lobby, the restaurant, and i liked the gym on the side of the pool.

clean hotel, very safety, nice food, staff very friendly and professional the hole time, nice parking, beautiful

the bar next to the garden was closed most of the time.

to close to the swimming pool could hear kids yelling

like the fact that the kids could not use the pool do to how dirty the water was, over-priced restaurant location

like the pool, the gym and breakfast buffet

both our mattresses had large patches of stains presumably from kids wetting the bed

and foremost the wifi is horrible, i had no reception the whole time i stayed and the staff was not able to help

saw roaches in our room, you could hear all the noises from the people in the next room (they had kids so it

it is located, the pub in the lobby provided room service and had a $105peso breakfast buffet

didn't have breakfast, too late for me

breakfast service was great. sad to say ,but no towels and the hotel lost my reservations.

wifi is good,and hot water

breakfast was minimal just a little eggs and beans with no juice or anything offered for our two

breakfast portions where poor, the breakfast dishes where not good tasting, and the room that they

staff were unable to help me with simple requests (tourist information, laundry services)

my laundry ticket was changed and they tried to charge me more than the price of dry cleaning a formal

poor wifi connection no breakfast old facility

gym and pool area looks abandoned, gym equipment old and broken

we recommend the breakfast it s very good

kitchen facilities poor

also it's nice that it had a small kitchen area a small fridge and table and chairs

location, and rooms had mini fridge, small kitchen area sink and microwave

good parking, you will have to park on the dirt, the rooms were dirty, hair on the beds and restroom

wifi was present but immediately after connecting it would disconnect and disappear on all my

rooms are spacious and comfortable with great wifi

i had to change rooms twice due first the ac not able to control and the second time due noise of gym being way

the gym is in poor shape!

gym, cleanliness

wifi

need to change carpets they smell ugly and a/c it took 4 hours to get cold parking lot need more

the bar don't have any kind of liquor

it s a nice hotel, but the wifi is really slow.

attention were great, love the cleanliness, the view, we feel pretty safe in that location, the parking lot, we

wifi

need to improve room service, no tv remote control, towels and coffe in room.

the worst, i ordered the laundry service for two white social shirts, they brought me yellow shirts

the swimming pool

the wifi will go on and off every 5 min or so. we needed it because of our work.

free underground parking garage so vehicles are safe

the location and safe parking lot.

breakfast was good, staff members helped you out with it.

egg was not part of free breakfast. you have to order it and pay for it.

the breakfast is delicious

small room, low breakfast, bad soundproof high price, weak wifi, noisy ac.....

breakfast everywhere have sausage and scramble eggs, here not, you need to pay for an omelet or

indoor swimming pool with templated water which is awesome and there is plenty of underground parking space

small parking lot

breakfast and snack bar are always awesome great value for price

excellent breakfast!

the indoor pool was wonderful

breakfast service terrible

location was perfect and the staff were friendly but the best part is that you can ask for a late check out even

what i am missing is the bar yall use too have in the rooms

the room had breakfast included and they still charge me for the it.

the bar in tje room

could not be controlled from the room, had to seek hk help the laundry service is sloppy

they said they'll give me complimentary laundry but charged

additionally, i did laundry service and apart from being extremelly expensive they lost some of my clothing

laundry is delivered in the evening of the same day (very convenient)

wifi worked well, comfortable

place, friendly and professional staff, clean rooms, fridge and microwave in room, tasty breakfast, enough number

breakfast menu could be a little better.

wifi was terrible in our room, connection would not work. shower head was semi broken as well

confortable, clean, modern, pet friendly and great food! excellent breakfast!

breakfast was excellent!

next day, i wake up to loud noises from upstairs, it sounded like the laundry room, then i hear dripping noises

the gym and pool facilities are also unmanned and under equipped

hotel stay meant i could use the very nice gym across the mall

good gym and pool

the pool was really cold. i think they can warm it a little bit.

we also used the hotel s laundry service, but our clothes were returned only partially dried, forcing us to

they charged us 60 dollars for laundry. racism

we had to park are own car we paid parking and the room was not clean

wifi connection was also good

) breakfast not included

the free laundry

hotel has a good breakfast and location is perfect

the exceptional breakfast

breakfast

the complementary breakfast is good and tasty

the location the gps told me wasn't the correct one and the hotel parking, very limited

associates shower was spacious shuttle

was great, they also had shuttle service that could take us up to 10km around, i liked that

location, comfort, and last minute availability. the hotel also offered airport shuttle service

layover with a very early flight so we appreciated the proximity to the airport and the 24 hour shuttle service

new hotel, clean and safe place, room is small but everything you need incl. parking

it was a laundry bag hanging with a picture of a suit

wifi didn t work

convenient location, decent parking

convenient location, decent parking

secured parking area

i still waiting for the extra towels for my kids

attentive room service and the swimming pool was nice

underground parking access.

was little noisy ,kids running in the hall ,even adults making noise they tought they own the hotel ,playing

facilities like swimming pool and gym are present and are good

did not had a chance to taste the breakfast but it looked good

breakfast was greatud83dudc4d

staffs are very nice and they provide shuttle service after midnight

we were able to get in the pool, and my son loved it

couldn t try the breakfast sadly

the value for the money increases if you intend to use the gym, pool, etc

place, confortable bed, you can access several international and national tv channels, decent breakfast

top notch free breakfast, the best i had in a hotel in mexico

pool was under maintenance and they didn't specify that to me before making the reservation, i

also, free shuttle to the airport, with a good selection of stores and restaurants beside the hotel

food for breakfast was varied and delicious

liked that it has 3 restaurant options nearby and the ease of shuttle to the airport every 30 min

the room service food was good and speedy

pool is closed.

i asked for bottled water with my room service and they said they didn't have any but would try and find some

a bonus is that the hotel has a well equipped kitchen and laundry, where you can make coffee/tea for free

a bonus is that the hotel has a well equipped kitchen and laundry, where you can make coffee/tea for free

location, staff, super clean, parking, safe place