prices for laundry were ridiculously high, like, for

high price for laundry 3 kilos for 60$dls ?? most expansive expense in my whole trip!!

the pool looked a little dirty.

pool was cold, kids were frustrated.

wifi poor and unpredictable. beds on small side and bit too firm for us.

close to the hotel is also a laundry

excellent fast wifi

ample parking is available near room

very big garden and lot's of stuff to play with for the kids and even a little pool

you put free wifi you actually have to have functioning and not a wifi that works for 5 min when you enter the

lots of mosquitos. weak wifi

good parking

lot of parking

they also have secured parking spaces

secure parking for at least 2 cars, others can park in the road

morning 2) the towel bar collapsed from the wall when one of us went to replace a towel 3) the wifi didn't work

parking inside gated entrance

the rooftop is lovely, the staff were friendly and helpful, and there s parking available

the pool

the pool was lovely. good wifi. get a room with the patio - there are only a few.

good location assuming you have a vehicle. onsite free parking. neat rooms.

way to see the teotihuacan pyramids- clean, good on site restaurant, secure parking, king beds in some rooms,

the poor wifi connection

wifi is very erratic

- helpful staff who helped us find bus connections and left us food in the fridge in their kitchen - working

they provided us a free parking space

parking inside the yard

spacious and very clean rooms, indoor parking for our motorcycles, super friendly staff, and rooftop terrace

oasis of calm filled with mature trees, a fabulous pool with lots of birds, butterflies and damsel flies flitting

breakfast was excellent, very quiet vicinity

spa wasn t open and the door to the garden area wasn t secure.

relax area arround swimming pool

the bed was comfortable and the wifi was good. the balcony had a nice view. the hotel was clean.

wifi, good location, friendly people - they even let us do our laundry free of charge

room was great, breakfast was more than i expected

you are looking for a clean comfortable place to stay with private bath, free wifi, free parking and a light

location, friendliness of family, free secure parking, comfort of room. family run business.

you are looking for a clean comfortable place to stay with private bath, free wifi, free parking and a light

parking place its good

i did laundry and i felt that someone was taking care of me, i am in a long trip and moved a lot from

hotel provided a very nice breakfast

may be able to get breakfast if you request ahead or if they are busier

clean beautiful hotel with great breakfast

she gave me wifi access so i can book the room

love the laundry service

king suite beside the kitchen

the facilities are ok, there's a nice garden and easy access self-parking.

lock the parking gate ate night

don't get the king suite as it directly beside the kitchen which you can hear until they close

good secure parking and clean room

we came by car, so we appreciated the parking lot

there is wifi, although at times a bit slow

clean property and great staff. specially laura at breakfast. very friendly and efficient

we got the mini-suite with a big jacuzzi hot tub for two people and had room service and never left the room

clean! breakfast was nice!

clean and spacious, great restaurant service( room service)

where in a hurry so we didnt have the chance to taste the included breakfast, but it looked so good

new and location was super easy to walk to airport even though they provide golf cart shuttle to and from plaza

brand new. great location. shuttle to the airport included. great breakfast

the restaurant was open until 11pm and 24 hour room service is available

breakfast was not included

great airport hotel, large modern rooms , nice breakfast free shuttle to/from airport.

i would've like for the bar to have closed a bit later than what the current close time is.

wifi was not good from rooms, and i m working remotely

room didn t have a private safety box and the pool hours

is isolated, literally in the parking lot of a big shopping mall

no in room safe one pouch of coffee only no mini bar not much ambience

affordable laundry service

we also appreciated that we could check in early and use their laundry facilities

the hotel run a free shuttle to t2 every 20 minutes

access to the airport and free shuttle.

the gym

i asked for check-out and laundry options, they replied a day later, when it was too late

wifi wasn't great

the wifi is too slow can t do enything

wifi was slow and inconsistent

room didn t get any wifi because too far from the main area

work, needed filters for coffee machine, towels for washing up as no dishwasher, rack for drying laundry that

laundry service available 24 hrs, we were able to take a swim at night and have our swimsuits ready

and more if we where with 3 small kids

it is sort of like a bus terminal - lots of kids screaming and families yelling and suitcases being rolled by

breakfast for kids is not included, just for adults, which does not make sense

np breakfast

the breakfast was poor

wifi not working, and water wasn't running in my room

the staff offered excellent customer service and the stayed included a decent breakfast.

they have a room service thing

continental breakfast was good - it's served at an adjacent restaurant and the coffee was exceedingly nice

the property is near a music bar that makes noise through over night

staff was wonderful. bed was comfortable. breakfast was great!

as of noise it is mexico and it we knew it would be noisy especially since there was a bar we just got in our

we gave some laundry to the laundry service and were told it would be ready around 6:00 p

i asked about laundry and they said yes, without telling me the price i ended up paying half the price of the

close to airport. kids used pool which was pretty clean

they put us in d bldg and wifi was not as good as the restaurant.

staff is friendly, room design and accoutrements are tasteful. 24 hour shuttle service!!

smth separately - no way the bed is large but short, even for my height of 165 cm old towels and laundry (grey

rooms are dark and dingy, the towels are gray from laundry, the smell of the rooms are just

safe on-site parking in the garage

awesome suit with spa tub and two shower heads in the shower

a 2 adults 2 kids stay with breakfast included for all, and upon arrival was told that only adults were included

laundry service was not available but you could do laundry by yourself

laundry bag was also missing

wifi was a bit slow and corridor was super noisy for me, because of other guests talking and

gym facilities would be nice for this price

room service was decent and staff were helpful

didn t work in the room, but was ok in the reception and restaurant gym didn t work dinner is low quality for

bad wifi

wifi connection

such as shampoo, cream etc, quiet hotel even though situated on a very busy street, free parking, and restaurant

we ordered room service, which was delicious, and everyone we interacted with at the hotel was exceedingly

cleanliness, basic assistance, wifi was almost non existent, room security was laughable, bed linen was shocking

staff made no effort to compensate and when asked for a late check out

wish the gym had some foam rollers to be able to stretch but that s about it but other than that i loved

one night there were kids playing 'knock and run' at my door and were running up and down the corridors at

wifi was not good, i have to change room

my room very noisy because my room beside gym room with open 24 hour

good wifi in the room which

room service was excellent and the cleaning was well done

comfy bed (very firm but that's my preference) good wifi

secondly, room service is provided every day

i was a bit afraid to leave my room, but luckily they had room service so i didn t have to

no laundry services inside facility.

laundry service took over 40hours to get back to me despite them stating it would be back by 9pm

provided laundry service when one of our children got sick and soiled his clothes

very good breakfast, and clean rooms

big, nice gym, nice people

clean place overall. great breakfast and great people working in the kitchen...

they even provide a shuttle service for guests

free parking underground. staff helped unload and carry 14 luggages to our rooms.

free easily accessible parking

complementary shuttle to the airport at no cost was very convinient good room service

the restaurant was closed due to the pandemic, but room service was available and we loved the menu

the pool was great, the room was clean.

their indoor pool was warm, and we loved swimming there throughout our stay

room service available late which was great for a late arrival

the gym doesn't exist any more