the service at breakfast

complimentary breakfast means: coffee & cookies

clean and spacious, great restaurant service( room service)

we got the mini-suite with a big jacuzzi hot tub for two people and had room service and never left the room

clean! breakfast was nice!

wifi, good location, friendly people - they even let us do our laundry free of charge

wifi worked fine for a couple of hours then it disappeared

20 mins to gate 5. safe parking. huge bed. breakfast. safe parking. absolutely good.

room was great, breakfast was more than i expected

friendly owners, near the pyramids, secure parking, can see hot air balloons from the room in the mornings

gym although very small,swimming pool looks good.

the parking lot they broke into my car, they stole my lights and side rearview mirrors

no in room safe one pouch of coffee only no mini bar not much ambience

is isolated, literally in the parking lot of a big shopping mall

i would've like for the bar to have closed a bit later than what the current close time is.

great kitchen- enjoyed the breakfast and lunch. hosts are very friendly and accommodating

parking inside gated entrance

it has parking inside the compound for two cars

they also have secured parking spaces

the rooftop is lovely, the staff were friendly and helpful, and there s parking available

good parking

lot of parking

lots of mosquitos. weak wifi

close to the hotel is also a laundry

the free breakfast was quite poor, we paid 90 pesos more for a more complete one

the breakfast is too slow

very big garden and lot's of stuff to play with for the kids and even a little pool

breakfast could be better.

high price for laundry 3 kilos for 60$dls ?? most expansive expense in my whole trip!!

prices for laundry were ridiculously high, like, for

the bed was full not queen, that was uncomfy. the pool isn't heated so too cold to swim.

and the wifi was not working

rooms next to eachother and they even got us new rooms next to the pool which was perfect for the kids - and

wifi was not strong. the hot water was not stable when we took shower.

secure parking and walking to tons of restaurants

spacious and very clean rooms, indoor parking for our motorcycles, super friendly staff, and rooftop terrace

my room was pretty dark and the only window showed to the parking lot of the owner

we could park our car inside the building, the wifi worked well

2) there was a party in the first floor (or perhaps the bar was still open) until 2am with high noise and people

there was a coffee machine but no mini fridge or kettle, and wifi was very intermittent

staff were cleaning common areas including pool every early morning and throughout the day

good location assuming you have a vehicle. onsite free parking. neat rooms.

nice rooms, easy parking, good restaurant and excellent pool.

breakfast was excellent, very quiet vicinity

to stay any longer and the a bit annoying hassle of having to ask for the main entrance door and parking lot

excelente breakfast! we had dinner at the restaurant. had the molcajete. it was delicious!

great garden with pool and very friendly staff.

no fridge or kettle in the room no room service late start for breakfast early finish for dinner

i did laundry and i felt that someone was taking care of me, i am in a long trip and moved a lot from

a problem with the payment so i went to bed and we sorted it out in the morning, there is a light breakfast and

clean beautiful hotel with great breakfast

we had a simple breakfast with fruit, hotcakes, and coffee

may be able to get breakfast if you request ahead or if they are busier

love the laundry service

king suite beside the kitchen

lock the parking gate ate night

the facilities are ok, there's a nice garden and easy access self-parking.

don't get the king suite as it directly beside the kitchen which you can hear until they close

parking place its good

good secure parking and clean room

we came by car, so we appreciated the parking lot

there is wifi, although at times a bit slow

affordable laundry service

we also appreciated that we could check in early and use their laundry facilities

also, free 24/7 shuttle from airport allowed us tvo get off plane thru baggage onto luxury mercedes van into

the took us from the airport, there was a big dog '' in the same shuttle

late check out. staff was very accomodating

laundry service was not available but you could do laundry by yourself

laundry bag was also missing

feels like it needs an update gym was ok but old equipment in a not very clean room

wifi was a bit slow and corridor was super noisy for me, because of other guests talking and

we wouldn't usually pay so much for a room but thought worth it for location and pool/spa facilities after long

work, needed filters for coffee machine, towels for washing up as no dishwasher, rack for drying laundry that

laundry service available 24 hrs, we were able to take a swim at night and have our swimsuits ready

good for kids to play on but useless for swimmers

breakfast very basic for european tastes, obviously very suited to mexican tastes

good for kids to play on but useless for swimmers

np breakfast

the staff offered excellent customer service and the stayed included a decent breakfast.

the breakfast was poor

wifi not working, and water wasn't running in my room

helpful! staff got up early for us and we had great breakfast

breakfast is poor, ideal for 1 night just for your flight

location, we rented for one night due to the postponement of our flight by 12 hours. good wifi

as of noise it is mexico and it we knew it would be noisy especially since there was a bar we just got in our

noise all day long, no customer service at night, poor room service , no issued invoice

i asked about laundry and they said yes, without telling me the price i ended up paying half the price of the

we gave some laundry to the laundry service and were told it would be ready around 6:00 p

great wifi in the room

the outdoor pool and sun beds was a massive plus for me

room service was purely delicious

rooms are dark and dingy, the towels are gray from laundry, the smell of the rooms are just

smth separately - no way the bed is large but short, even for my height of 165 cm old towels and laundry (grey

i was charged extr for my 2 kids nd extras for ridiculos stuff

very nice staff. convenient to the airport, clean, great gym!

airport hotel, nice helpful staff, comfortable bed, good shower, convenient free shuttle to the airport

great wifi

it has a free shuttle to the airport for guests, which is very convenient

i liked the service, the cleanliness, the location, the shuttle and breakfast included.

wifi on the 4th floor is very spotty, louder on the top floor because of planes

breakfast, staff, cleanance, all is very good!

didn t have laundry on premises

i walked 15min to a laundry mat and washed my clothes

the hotel has a shuttle service, the shuttle leaves the hotel every day every hour on the dot

no mini bar fridge

i have to use my cellphone data to share wifi to the tv

the wifi was good

price. they didn't charge for room service.

loved the breakfast and good clean room

the cable tv to watch cnn the room service

shuttle service from airport to hotel was nice and late check out is ideal

i asked for check-out and laundry options, they replied a day later, when it was too late

wifi was slow and inconsistent

the wifi is too slow can t do enything

room didn t get any wifi because too far from the main area

wifi wasn't great

beds were really comfortable and room service was quick

i could not get into the wifi and had to use my phone as a hot spot.

location and airport shuttle

parking lot is shared with their customers attending cocktail parties and guests does not have any

room was a bit noise and they say they have room service but the phone line from the room was not enabled to

clean, good breakfast, shuttle to the airport

the free breakfast was more (in quantity and quality) than we expected

staff awesome, large very comfortable great tv very quiet great shower great breakfast nice gym very

room service came in when i asked them not to.

the airport shuttle was very easy to find, making our arrival completely stress-free

room service was cheap but literally had nothing, there were sketchy noises outside our room all

great price solid wifi, clean enough sheets/bathroom

parking good

value in this range - better than most; big bed, good shower & hot water; good wifi; nice pillows and towels;

i was a bit afraid to leave my room, but luckily they had room service so i didn t have to

provided laundry service when one of our children got sick and soiled his clothes

no laundry services inside facility.

laundry service took over 40hours to get back to me despite them stating it would be back by 9pm

the facilities, breakfast are very good and everything is very clean.

gym is good for a city hotel beds are comfortable room is modern

expensive laundry service.

do not request to have your laundry washed

lovely bar to have a drink in the evening

easy shuttle service to airport

wifi is free, but you have to submit your email address and click into the user agreement in order