there are good laundry services

service a bit sloppy- laundry not done on time, slow service

nice and quiet location. great facilities! i i loved the pool at night, recommended !!

the one free breakfast that was provided and the nice look of the hotel and it s pool.

have wifi but it was quite glitchy (especially in our room)

the shower nob was broken, i had no parking, no tub, only shower, there was no laundry they had to wash the

booking site said laundry but this was not available

location is central, clean, the beds were comfortable, the pool the kids loved, good air

the pool and the rooms

there was a nice bar in the courtyard where you could enjoy a beer surrounded by greenery

wifi did not function

loud; expensive; wifi did not work in the room

complementary wifi and shuttle to the airport at the end of our stay was excellent

but if it had a temperature controlled swimming pool and heated jacuzzi, i would have rated everything excellent

the location was great, near to flores. there was a pool on the hotel.

the decor and pool

perfect location, nice pool and restaurant

of the staff was amazingly kind (including the cleaners and the guy that cleaned the pool) the swimming pool

they also have a pool

parking is a hassle, requiring special logistics and interaction with the staff

staff helpful to get us parking for our car

with view on the pool, very clean and good furniture, - including a fridge in the room

pool

the pool was great. location was good. the room was pretty tight but comfortable beds

better wifi conection and warm watter in the bath room

search instead for laundry

it is part of a laundry

it s very handy as the place has a laundry

was a lovely little place, the rooms are on top of a laundry place and they did our washing for us

rooms are located above a laundry service and it shows - all the linens are super clean and nice

the laundry service next door delivered our laundry to the hotel reception

the wifi didn t work in my room. but i ve had problems in other places here as well.

would have liked some wifi in the swimming pool area

wifi in

wifi was very bad and the location is not in flores but it s only 10 minutes by foot so not too

they do have a small gym which isn t by the restaurant but by the rooms

wifi in reception but my tip is to buy a guatemala sim (called a chip here) from tigo who have

staff went above and beyond and allowed early check in which was very helpful and amazing

wifi was either not working or very slow rooms are outdated and need some work

pool and lake view

com says you offer laundry which isn t true, i had to get that done down the street

noisy due to bar next door

breakfast had lots of options. service slow, they forgot one person in our group repeatedly

balcony was nice along with the view, location was a plus, having a swimming pool and breakfast was great added

had a bar in front of the hotel, so it was really noisy every night until very late

they're were two pools that the kids enjoyed, but the pool facilities were a bit run down

great location and free parking. a/c!

dirty and stinky bathroom, wifi not working

there was an odour of sewer in the pool area.

wifi didn't work in the room.

was a cockroach in my room and the prices for laundry were outrageous

it was extremely noisy at night and first thing in the morning when the cleaners were doing laundry

the terrace, great location (close to getaway travels who we used to book the tikal tour with, do laundry and

to go to an adjacent hotel for bfast, my room was right next to reception area and the laundry area, thus noisy

great location, and they arranged us an early breakfast at 5:00 am before our shuttle

laundry very expensive in a country that everyone charges per lb they charge per item

relaxed and well located, super clean - our room was cleaned daily, we did laundry and could book a golf cart

a lot of services are offered (like visits to tikal, different tours, taxi, laundry

across from lake. next to bars and cafes. near laundry facility.

we had breakfast vouchers and could not use them as we were doing early morning tours so they packed us a

we did a load of laundry and our clothes came back clean and folded

too expensive to di laundry

an excellent hotel right in the center shops and bar and restaurants all in walking distance and overlooking

breakfast was delicious, great lil pool to hang in watch watch people walk by, as well as great

breakfast was delicious, great lil pool to hang in watch watch people walk by, as well as great view of lake

laundry service across the street which was very fast

they offered laundry and it smelled really good

lots of places round about to eat, do laundry and book onward travel

to several factors - our room (#206) was right next to the cleaning crew's room so we had towels, laundry and

they also did our laundry for a reasonable price

we were able to get laundry done and arrange our trip to tikal through the helpful guy in reception

- they also accommodated me to move to a more quiet room - they also helped me facilitate a laundry service -

great location, helpful staff, laundry service

good laundry service for a reasonable price

excellent value for money, super kind staff, awesome location, good working wifi, pleasant room!

the hotel did not have a kitchenette as advertised (desk guy said,

air conditioning, wifi and location

very weak, intermittent wifi, no hot shower

great location. bars and restaurants around but still quiet. rooms are clean. wifi works great.

the room was large and offered lots of space. the location was great. wifi worked well.

last but not least we missed an internal laundry service

we appreciated being able to get laundry done for a small fee

flores island is rather small and the hotel is convenient to everything- shops, laundry, pharmacy, and restaurants

had a negative experience with the laundry service, which is sub-contracted to a third party

they helped us with the laundry and changed our room from second to first flour

also how immaculate the linen was, gorgeous fresh laundry smells and clean towels everyday

bed, hot shower, a/c if you need it, considerate staff, good breakfast, rooftop terrace, and shuttle (in an

with a little investment it could have been a super rooftop wifi is

there is also a nice restaurant and bar down below which serves really nice food, and again, is perfect for

the location was great and they offered a free shuttle to the airport

quick laundry facilities at a decent price

to help someone else as she did not want to deal with my issue (socks went missing during laundry and she did

the staff was helpful - they received our laundry for us when it was delivered and held onto it until we returned

the staff was very helpful and sympathetic when we had an issue and offered laundry

location, water refill, laundry, friendliness of the staff though no english....

are very slippery (they provide a mat), and it'd be nice to have a coffee machine in room, and a laundry service

laundry is priced by item not by load, so be aware of that

in a room right next to laundry - very loud from very early in the morning communication awful - emailed the

shuttles not permitted into town so we had to lug baggage to the hotel

wifi doesn t work really good.

laundry is extremely expensive, wanted 80qs for a small basket, requested 160 because we filled the

from boat pickup to restaurant staff laundry service at reasonable

they have laundry and restaurant (we had a delicious traditional breakfast)

laundry done for us there easy

laundry service was ok and relatively cheap, but would not give delicate stuff there

q per loads vs 15q in antigua) and they used the dryer

staff, laundry facilities, great view and it was nice being out of flores itself but still 5 minutes away

othet guests had troubles with the laundry

laundry service is very expensive

the showers are good and the guys did our laundry in under 24hours

continental breakfast was rather too small, we had to order second one.

late check out, clean rooms

special saludos to bolontiku managers percy & mariela and bar staff nelson & shirley

the spa was nice but the massage was not professional rmt just a relaxing massage

the pool was the perfect temperature to cool off and big enough to do a few lengths, or there s

the shower water to be lukewarm, make sure that you do the laundry somewhere else as the prices are high, and

expensive laundry service.

i personally didn t like that there was no self service laundry

delicious food and courteous restaurant staff guacamaya crocodile iguanas laundry service

wifi from the room was very bad

only thing i did not like were the prices of services at the spa and laundry

the standard breakfast is a bit mean - in this category of hotel i don't expect fruit and bacon to be extras

free monkey boat tour in the morning, there are free kayaks to use on the beautiful lake and the breakfast is

incredible property. bikes, gym, kayaks, monkeys, pool, private hot tubs , comfy bed, good food

we arrived pretty early from guatemala city

especially considering they were 100% occupied, no general manager, pool dirty, huge issue with menu, as they

100% occupied, no general manager, pool dirty, huge issue with menu, as they only had one two breakfast choices

bar near pool, lots of steps but rides offered if needed

wifi does not work and for an hotel pretending to be of high level and with that price is a non

the food they serve for breakfast and dinner are tasty and organic

breakfast not included and sadly, bad coffee

the swimming pool was great after a nice walk at the lake at dawn

the food is great, the laundry service is cheap, and the showers have good water pressure and plenty of heat

breakfast and dinner is included, you get what is cooked

if they wanted to improve they could have more toys for kids, and board games for guests to use

food was great, two course breakfast and three courses dinner

we went swimming in the pool and the lake which were both refreshing and relaxing

bathroom detached. parking not close to room. lots of stairs to get to the property

there is no wifi in the room, the mattresses on the bed are very uncomfortable, we woke up with back pain, the

had a car and it was not clear how to access the hotel from the parking lot

the parking situation could be better.

only wifi in the reception/restaurant area, which is not so much of an issue (it's vacation after all)

charged 100q to do my laundry but folded nothing

great parking for our motorcycle

there is parking space

wifi did not reach my room. but they had it in the lodge.

the wifi worked well in the restaurant and on the porch but did not work inside the room

central el remate so everything i needed was nearby and he had laundry service

no wifi, no hot water, dirty

wifi didn t work in my room. the kitchen needs some cleaning ud83dude05

wifi, easy access

good secure parking

don't have laundry service so we had to walk a couple of blocks to the laundry place

it is a 5 min walk from the laundry shop, and within a 5 min walk from many great cafes and restaurants (cahui

the friendly owner did some very good recommendations the laundry service is good

wifi didn't well in the room, but that didn't matter as it worked perfectly from the hammock

wifi quality sometimes good, sometimes not

they also offer a laundry service

wifi was rationed

the secure parking for our car was a plus

it provides free parking and very decent wifi

very nice stsff and free purified water station, and secure parking