there's no guest laundry, which feels a little unusual for a suites type hotel

1 parking spot to a room for business travelers sharing accomodations

was very clean, covid protocols in place, staff very friendly and helpful and having the kitchen was great

small but adequate parking space for free of charge

breakfast had a variety of choices and everything was fresh

the guest laundry was out of order

laundry service not available, ice machine not available.

got free late check out which really made my daughter more comfortable awaiting 6 hours between her

wifi intermittent

in front of main ffloor room close to parking lot some guys left cans and glass bottles i a

there was a laundry on site for guests to use but again we did not use this facility

then getting home near midnight and having to immediately do laundry and shower + wash our hair

the availability of laundry machine easy parking

nice and clean, awesome breakfast buffet

a small gym was available but i did not use the facility

wifi didnt work

wifi was too poor

towels, we couldn't have a shower because the shower head lever was broken off, tv doesn't work, wifi doesn't

free wifi and parking

a bit, the tv they say they have is literally 3 channels, my phone wouldn't even let me on their wifi because

room location was right beside laundry and at hotwl entrance

was fun for the kids the staff in the water area were excellent, my daughter was scared of heights and the water

lack of attractions for kids

the wifi was poor and the bathrooms in deluxe queen rooms are small.

4 water flumes, wave pool, spa area

) i used the laundry room (washer and dryer) which was very handy

i like its facilities, laundry room, the kitchen is large and there is a good cookware set

resteraunts, boston pizza is literally right across the street and this motel also has access to laundry facilities

all basics are available, paid laundry services and nice warm outside

laundry room had an older washer & dryer

cleaning ladies dragging plastic container on wheels up and down stairs full of laundry, very loud and disturbing

staff were friendly there was on site laundry facilities

laundry on site

no fridge in room and advertised as having a laundry but it wasn t in use. place looked tired.

price ice machine laundry not working

i asked hotel staff if they had laundry facilities and pleasantly learned that they did they are coin operated

beautiful decor, pool, patio with grill, kids play area, laundry area,the owners were kind and accommodating

think keeping a stock of coins or a way to pay for laundry by card (especially for travelers from the us) is

stayed in the family room which is larger than the standard room and included a kitchen

staff were extra helpful when needed,like the idea of having a kitchen,pool and basketball came in handy for my

no laundry facility and curtain backside was very dusty, needs proper cleaning

no on-site laundry

hotel was dated and had no laundry facility

we did not get time to use the spa /pool facilities etc to comment upon those

the staff were helpful and friendly except the bar staff who either didn t want to be there or had attitude

having a good laundry was great, as we had been travelling

no laundry facilities

no pool

great room with kitchen on part of it

from what i can tell, there are family suites with a kitchenette, so i would definitely consider coming back

no on-site user pays laundry facilities

no safe and no tea or coffee making in room or guest laundry

no guest laundry

the price i paid i would've expected there to at least be a laundry facility to be able to wash my clothes, but

the pool is small and was cold.

convenient laundry room available for guests

coin laundry on site

giving us a room close to the laundry and turning the machine the whole night

laundry on site was definite plus

cheap price for people on a budget and good that it has laundry facilities

services / room servicing / attention to detail / follow up on complaints / no laundry service

small note: please consider adding a sign in the swimming pool indicating that the water becomes deeper in the

didn't know that breakfast was only included for two and we had to pay for two kids

the hotel was clean. my kids loved the pool.

didn't know that breakfast was only included for two and we had to pay for two kids

the time we arrived to our room( approx 3:30 pm) there were large bins of laundry and bags of garbage through

was a family with young children doing laundry in the gym area

clean rooms and good choices for guests were to eat excellent pool area guest laundry was

laundry was available

the location and laundry facilities

bit run down and our room was in the basement where we walked by the maids doing laundry in the laundry

we had to pass through all the storage, laundry and cleaning rooms (didn't mind)

#3 hallway was smelling like dirty laundry

room was down by the laundry so hall was crowded with laundry and was running most of the

room was next to the laundry room

in and front desk was really helpful in getting us into a different room because we booked a smoking room without

the pool is great, good time to just relax and swim , chill in the hot weather.

very convenient, it includes breakfast, nice pool, great location for non drivers

especially when you have 4 kids & it's raining all day

i never got to the pool but kids were enjoying it

there was no laundry service

needed to do laundry and there were no washers/dryers on site so therefore i had to find a place a few blocks

it's essentially an apartment with no laundry services

wifi-difficult to connect-noisy close to the ice machine-pile of laundry on the floor next to ice machine stayed

ordered room service every night and did not have a table to eat, and had to make one out of the laundry rack

parking was great

was nothing that i really liked, but the fact that it had a laundry room was good, so we could wash our clothes

having to pay for the laundry was awful it really was a bad hotel to stay in

i didn't like that they had a laundry room but you have to put coins in it in order to use it

pool, laundry, game room

bar tender running the golf simulator was amazing to our family specially the kids

you have to pay alot to do laundry

hours could of been earlier instead of 10:30a to 10:30p, only 1 microwave located on 2nd floor in laundry area

no microwave in the room but found one in the laundry room for our use

on site laundry facilities

guest laundry and microwave on 2nd floor

like the location,my parking spot in front of the room door

i was my kids plus the room smell like smoke disgusting

walking distance to some bars and restaurants free parking

also, wifi connection was so poor it was unusable

the hotel needs some general renovation. the pool was closed.

for a towel for the pool and were told we couldn't have a towel because they were waiting for a laundry truck

soon as we walked into the hotel it smelled like dirty laundry

location and cleanliness wifi is very poor

21-sunday april 23 2017 when looking for hotels one of my criteria was to make sure there was a gym

the there isn't a ice machine on each floor and rooms don t have a bar fridge

of the infestation, i had to leave all my clothes in the garage for several days before doing laundry to avoid

bags of dirty laundry and garbage was in the middle of hallway for more than 3 hrs

and the pool was not available, the only down fall was our room was right above their laundry facility and was

into our room to set up some flowers and champagne for our 40th wedding anniversary and gave us late check

thirdly, we paid and parked at their ev charger that night, with the staff unlocking it for us

bed, pillow, tv, swimming pool, sauna room, laundry room, ice vending machine.

we enjoyed the pool and hot tub

we’d always get the kids souvenirs from there

my kids had a good time in the pool and in the hot tub

fact that the pool floor is heated is amazing - close enough to casino and other parts of town

we were awoken at 2:30 by the laundry truck entering the door, loudly, and wheeling down the hall, and back

no laundry

was up to date and had great facilities on site like swimming pool , gym and even laundry room

laundry available for guests

the pool was smaaaaaaall

another lady, i have no idea who she was, explained that things were mega busy, especially with laundry and

we entered the lobby to the clean smell of freshly washed laundry, the place was spotlessly clean and you could

locatiion and parking

pool wasn't working

the cable for the tv and the wifi was not working properly

to the action and room service was nice was fairly quiet minus a few horns from alarms on

breakfast not even coffee no pool and my tv didn't work

wifi was working half the time

good place to stay for cheap at the falls. the free wifi was great!

also, i thought there was a pool, i thought i saw a pool in the

i would say anybody who does laundry would agree a drip of juice doesn't ruin an entire sheet but then i thought

i asked about laundry facilities and was told i they opened at 8am

until they knocked on our door in the middle of using it and told us the tub was leaking into tha laundry room

bedsheet and comforter smells like it wasnt wash from the laundry

room service is on request, and even if requested they just give you fresh towels and toilet paper

no laundry room on site, but there is a

pool was advertised as heated but didn t meet this claim

location was great . i do wish breakfast was until 11am when checking out.

the pool and the gym offers in the posting were not working the room was smelly (maybe humidity from the pool

the gym they have is not much a bike a treadmill and eliptical and would be great that they even offer

laundry in basement was useful and cheap.

distance clifton hill, check in friendly staff and very comfy beds :) , room as requested, early check

the wifi was not very strong.

pool needs to be clean

close enough to everything, but far enough to be quiet. jacuzzi and pool. view was great

laundry facilities would be great as clothes come back wet and repacked

breakfast always a major positive , swimming pool, cheap but good guest laundry facilities , great staff

they practically don't have nothing they need more items in their breakfast, they don't have a laundry so i had

no refrigerator. no laundry on site

frigde, microwave and laundry area these are main necessities in a place where you really need to stay for days

they have a laundry room which was neat

to go out to the laundromat to clean my clothes, when this full-service hotel has a coin operated laundry on

had to use the laundry facility, gross 100%

was no laundry

great location spacious room laundry facilities available

is excellent except the room assigned to us is right cross the elevator and beside the laundry room

guest laundry and fitness center

i also like facilities that have onsite laundry, which this one did have and the pools and workout areas were

laundry

would have been nice to know in advanced that there is a guest laundry;

i understand hotels have a hard making laundry feel like yours at home, but these could've been a little softer

laundry didn't take quarters as marked, had to purchase loonies.

maybe a policy around the laundry as i got abused by another guest.

there are laundry facilities and vending machines on site plus restaurants for

there was gum in the warm towels from the laundry :( my toilet leaked around the base onto the floor

free parking and free guest laundry if you bring your own washing detergent

the guest laundry room, clean and free for guest (don't abuse it now people)

the laundry worked but no detergent and softener were out of stock and i couldn't make my laundry

laundry

advertise having onsite laundry, no laundry detergent available for purchase

clean, friendly with great amenities eg access to laundry and water, ice etc

that there was onsite laundry

staff great laundry faciltys great

room is dark and ugly doesn't have enough space, all the utensils are plastic and you can see the laundry

clean with a good location. laundry onsite to be able to wash clothes.

there is a laundry on site, which always is a great addition if one is traveling along with kids

i like the hot breakfast and that they had a fitness room, swimming pool, laundry room and free parking

laundry room is also available to wash your clothes

room was in the first floor in front of the laundry room so there was noise and other sound at night even while

was well maintained and clean, friendly staff, free breakfast, brewed coffee at the front desk, laundry facility

it also had a guest laundry wahser and dryer for $3

great location! clean room. great service. there is a laundry room!!!

there were more laundry facilities, so more than 1 person could wash n dry their clothes simultaneously

amenities (laundry, gym, etc

only complaint is there were no dirty laundry bags or microwave.

laundry services and we really needed them

laundry services: i think, this was just kept for the name sack

no laundry

close to the falls, casino and restaurants. very helpful staff and it has its own laundry.

they have a gift shop, wedding chapel, pool, guest laundry (front desk said 1

the laundry service

the laundry service does not exist

of room, also experienced some mechanical difficult is at facility, one day no towels, issue with laundry,one

free wifi was either poor or there was no connection at all, however we were able to connect to the wifi

lack of bar in the property. have to go out for cocktails and other drinks.

there was no laundry machine like other hyatt properties.

food was simple but nice and the laundry service great

good facilities( roof top, laundry room)and friendly staff

it s $6 to do a load of laundry

laundry facilities a welcome bonus

breakfast was very simple, not really our thing, but the laundry was super handy

laundry room needs coins and you have no other option than to take out cash and get a change for it

new, large room, great breakfast (food variety, plenty of tables), new appliances in the guest laundry, small

the possibility to use laundry services for a few dollars was very useful for us

24-h gym facing the indoor pool seems a bit odd

she explained everything to us where we can do laundry at where the saltwater pool was at

was no mention of guest coin laundry or it's location

helpful like eventhough we had 2 nights in this hotel still they cleaned our rooms and there is laundry aswell

poor, they have made there arbitrary rules in the hotel in order to do cost cutting, there s no room service

poor wifi connection

laundry facilities helped with washing our sons blanket as well

good wifi

wifi could be better and if you have a kid there's no napping cause of the sound on street bring

great location. large spacious room and comfy big bed, plus early check in was a bonus !

good location, good facility, good wifi, clean room, etc.

third, i found it inconvenient that there was no self-service laundry option

be nice if there was laundry facilities, especially for after the pool(wash swimsuits and dry

no laundry room in hotel and unable to open the window because of bugs bugs flying outside.

the bar prices

i wish parking was cheaper but it was a fair price $50 cad per night in the casino.

expensive with no included breakfast or laundry

kept falling off in one of the rooms (yes i had two rooms), no trash bags in trash cans and no laundry bags

d love to see the rooms updated with in room laundry and dry cleaning service options, so guests have an easy

the front bar was clean and great bartender

bad wifi, noisy room

excellent facilities (laundry room, detergent, softener, coffee machine refill are starbucks'), good restaurants

we had planned to do laundry during our stay to avoid overpacking, but we ended up having to buy extra clothing

towels need up date, one hot tub was cold, laundry was free but long wait and one broken dryer, never received

loved the laundry perks

the laundry system was really helpful too

children everywhere) the small 'convenience store' downstairs for saved us time when we forgot laundry

50 each (laundry detergent is not included)

there were laundry bags left in the hallway all day on saturday.

the main floor had an ice machine with water dispenser guest laundry room available

laundry room to small only 1 washer and dryer for the whole hotel.

was put in the room by the laundry room. noise started at 7am, flies and insects

to get ice you had to go upstairs to laundry room

and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

personally i don't care to much, but it's critical when traveling with kids, they did not sleep well due to

updated and clean, pool was neat(did not use it, but it would be good if we went back with our kids, small but

the carpets in the restaurant were ripped and dirty, the laundry carts in the hall on the 6th floor were

we ordered room service, the food was phenomenal

earlier access to the water park

small rooms, no bar fridge

my daughter loves the swimming pool

no laundry facility on site or close by

tv doent have alot of channels and wifi is a bit slow but didn't really matter with all the things to do

wifi, very clean, very close to clifton hill and management was very friendly and accommodating

owner was friendly and helpful, parking lot was safe and well lit

the wifi can be a bit weak,but not a big issue...

property/ stay has a laundry room and it s free

- there were a laundry room which is good, but we were unable to use it because there were one machine only

laundry room was helpful

like everything the room,staffs, the pool,restaurant and the best is free laundry and free dry

walkable to the waterfalls. free laundry. value for money.

huge plus, they had a laundry service dropping fresh clean bedding each day

also there is no laundry facility

free parking a/c worked great

was so old and really need renovation, fan was noisy , telephone doesn't work, no room service , usually no one

free parking, free breakfast, free wifi

our truck was broken into and had everything stolen from gift cards to laundry

water park less than 10 min walk to the clifton hill very close to the rainbow bridge with guest laundry

thankful for your inhouse laundry facilities

the availability of a laundry

the laundry room