she explained everything to us where we can do laundry at where the saltwater pool was at

helpful like eventhough we had 2 nights in this hotel still they cleaned our rooms and there is laundry aswell

was no mention of guest coin laundry or it's location

great bed! solitude in the sun filled pool... more than accommodating staff!

no king beds available, no room service or hot tub.

new, large room, great breakfast (food variety, plenty of tables), new appliances in the guest laundry, small

the possibility to use laundry services for a few dollars was very useful for us

laundry room needs coins and you have no other option than to take out cash and get a change for it

breakfast was very simple, not really our thing, but the laundry was super handy

breakfast was amazing. kids loved it. the adults enjoyed it

kept falling off in one of the rooms (yes i had two rooms), no trash bags in trash cans and no laundry bags

expensive with no included breakfast or laundry

d love to see the rooms updated with in room laundry and dry cleaning service options, so guests have an easy

nothing to do for kids really but that's okay

free wifi was much appreciated

excellent facilities (laundry room, detergent, softener, coffee machine refill are starbucks'), good restaurants

loved the laundry perks

towels need up date, one hot tub was cold, laundry was free but long wait and one broken dryer, never received

the laundry system was really helpful too

we had planned to do laundry during our stay to avoid overpacking, but we ended up having to buy extra clothing

i like the hot breakfast and that they had a fitness room, swimming pool, laundry room and free parking

there is a laundry on site, which always is a great addition if one is traveling along with kids

laundry room is also available to wash your clothes

given room at the elevator exit and across from the laundry area. very noisy!!!!

was well maintained and clean, friendly staff, free breakfast, brewed coffee at the front desk, laundry facility

property/ stay has a laundry room and it s free

we enjoyed the swimming pool and availability of laundry facilities

like everything the room,staffs, the pool,restaurant and the best is free laundry and free dry

bathroom door stuck. no laundry bag.

a laundry room in the hotel is a plus

the laundry worked but no detergent and softener were out of stock and i couldn't make my laundry

vending machines or ice machine in the floors, and no soap for laundry machines

free parking and free guest laundry if you bring your own washing detergent

laundry

advertise having onsite laundry, no laundry detergent available for purchase

laundry services and we really needed them

self-service laundry and free parking were useful perks

close to the falls, casino and restaurants. very helpful staff and it has its own laundry.

the dryer in the laundry didn t work once i told reception they refunded me my

no laundry

there was no laundry machine like other hyatt properties.

good facilities( roof top, laundry room)and friendly staff

it s $6 to do a load of laundry

laundry facilities a welcome bonus

food was simple but nice and the laundry service great

was no laundry

they have a laundry room which was neat

to go out to the laundromat to clean my clothes, when this full-service hotel has a coin operated laundry on

had to use the laundry facility, gross 100%

great location spacious room laundry facilities available

the room was very comfortable and had a gas fired fireplace

loved the fireplace and the warmth when we arrived into our room!

my phone had a little trouble staying connected to the wifi during our stay.

it was more of a walk than we expected, though to go to a concert at the casino

was a beautiful place with good parking and the breakfast was the best i've ever had in a hotel

would have been great if laundry facilities were available

we didn t have a microwave or laundry so that was a bit hard.

laundry made it difficult because we'd been travelling for 2 days when we got there and we then had

have to pay for parking even as a paying customer of the hotel and the hotel did not offer laundry service even

no guest laundry.

the carpets in the restaurant were ripped and dirty, the laundry carts in the hall on the 6th floor were

indoor water park.

didn t use room service or anything

competition and it was convenient to just pop in and out of our room as needed - also used the spa at the sheridan

staff allowed late check out

the availability of a laundry

the pool water is a little cold. unfortunately the laundry was not working during our stay.

laundry machines are available too

us a list of the restaurants in the area and helped us to figure out currency exchange for the laundry services

the laundry room

no laundry room in hotel and unable to open the window because of bugs bugs flying outside.

be nice if there was laundry facilities, especially for after the pool(wash swimsuits and dry

third, i found it inconvenient that there was no self-service laundry option

i ve stayed with my kids before too it s perfect for children

to the indoor water park were not included in our price of $277 for 1 night

huge plus, they had a laundry service dropping fresh clean bedding each day

also there is no laundry facility

bed was too hard and wifi only worked sometimes.

is at 3pm without even trying to first look at our booking and seeing that we were granted a early check

there could be a bit more variety in breakfast choices but still very good

laundry facilities helped with washing our sons blanket as well

good wifi

no indoor pool

no breakfast included, wifi issue

wifi need to be more strong.

the amenities include 1 soap bar & 1 bottle of shampoo & conditioner

for 2 adults, they provide only one small (tiny) soap bar and when ask for more , they said we need to go to

was ok but no closets and every-time we were asking for room service the breakfast room is under

hotel has a very nice pool and a sauna with nice clean rooms and a good breakfast

the kids enjoyed the food and the pool area.

children everywhere) the small 'convenience store' downstairs for saved us time when we forgot laundry

there were laundry bags left in the hallway all day on saturday.

laundry room to small only 1 washer and dryer for the whole hotel.

we didn't have a laundry bag in our room, so that would've been a nice add

50 each (laundry detergent is not included)

location and laundry access

amenities (laundry, gym, etc

it also had a guest laundry wahser and dryer for $3

great location! clean room. great service. there is a laundry room!!!

there were more laundry facilities, so more than 1 person could wash n dry their clothes simultaneously

was put in the room by the laundry room. noise started at 7am, flies and insects

and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

to get ice you had to go upstairs to laundry room

personally i don't care to much, but it's critical when traveling with kids, they did not sleep well due to

personally i don't care to much, but it's critical when traveling with kids, they did not sleep well due to

there was gum in the warm towels from the laundry :( my toilet leaked around the base onto the floor

was spacious - lots of pillows and extra blankets were available in the room - there is a laundry and laundry

laundry didn't take quarters as marked, had to purchase loonies.

i understand hotels have a hard making laundry feel like yours at home, but these could've been a little softer

we spent our only full day in the falls doing laundry due to the bugs

the laundry service

of room, also experienced some mechanical difficult is at facility, one day no towels, issue with laundry,one

the laundry service does not exist

the breakfast was good and so as the location.

the staff were so nice and helpful and i loved how they were able to accommodate the early check in

would have been nice to know in advanced that there is a guest laundry;

useful to have an on site laundry at a bargain price of $1

i also like facilities that have onsite laundry, which this one did have and the pools and workout areas were

laundry

is excellent except the room assigned to us is right cross the elevator and beside the laundry room

frigde, microwave and laundry area these are main necessities in a place where you really need to stay for days

the only downside is there is no laundry facilities

the rooms smells of wet bedsheets and laundry towels were not to the mark

laundry facilities would be great as clothes come back wet and repacked

no refrigerator. no laundry on site

no laundry room on site, but there is a

pool was advertised as heated but didn t meet this claim

the pool was extremely cold

i wish the sauna and hot tub at the pool were open. might bring more people in.

broken hot tub broken sauna broken gym

laundry in basement was useful and cheap.

the bed was comfy. food nice and clean. the hotel was quiet with a lovely indoor pool.

it was fine. nice hotel. enjoyed the gym. appreciated the breakfast.

the reception staff are very helpful and accommodated our early check in and late check out requests

you have kids, this is your best hotel for you with the free break fast, and quiet area and close

no laundry facility on site or close by

free wifi

not lot of parking

clean room, wifi working good.

the room had all the facilities, and parking included

i asked about laundry facilities and was told i they opened at 8am

until they knocked on our door in the middle of using it and told us the tub was leaking into tha laundry room

bedsheet and comforter smells like it wasnt wash from the laundry

i would say anybody who does laundry would agree a drip of juice doesn't ruin an entire sheet but then i thought

perfect location for casino and dining.

of the infestation, i had to leave all my clothes in the garage for several days before doing laundry to avoid

and the pool was not available, the only down fall was our room was right above their laundry facility and was

bags of dirty laundry and garbage was in the middle of hallway for more than 3 hrs

room service would be a nice touch heating and cooling units are outdated and are noisy

very pet friendly

there was supposed to be a pool according to the pictures i think

breakfast not even coffee no pool and my tv didn't work

no pool

to the action and room service was nice was fairly quiet minus a few horns from alarms on

room service should be every day

you have to pay alot to do laundry

on site laundry facilities

no microwave in the room but found one in the laundry room for our use

guest laundry and microwave on 2nd floor

hours could of been earlier instead of 10:30a to 10:30p, only 1 microwave located on 2nd floor in laundry area

the laundry room was challenging

was mixed up about laundry service time frames and caused us a delay of more than 2 hours waiting for our laundry

no iron to iron clothes or laundry bag

we went to myrtle beach and had beautiful sunshine every day with an even bigger suite with a kitchen and it

the outdoor splash pad and mini golf were fun

bed, pillow, tv, swimming pool, sauna room, laundry room, ice vending machine.

nothing exactly, but the bathroom downstair next to the gym ran out of shampoo and bathing soap.

beautiful establishment, great bar , facilities are amazing.

room service was delivered to our room in a timely manner

perfect for a the kids

clean with a good location. laundry onsite to be able to wash clothes.

room is dark and ugly doesn't have enough space, all the utensils are plastic and you can see the laundry

that there was onsite laundry

staff great laundry faciltys great

clean, friendly with great amenities eg access to laundry and water, ice etc

another lady, i have no idea who she was, explained that things were mega busy, especially with laundry and

we entered the lobby to the clean smell of freshly washed laundry, the place was spotlessly clean and you could

don't expect fast wifi service

for the price and the hotel room and surrounding areas where clean and comfortable plus the free parking is also

free parking and walking proximity to everything

for a towel for the pool and were told we couldn't have a towel because they were waiting for a laundry truck

soon as we walked into the hotel it smelled like dirty laundry

i was not in the 6 floor spa room

location, value, close enough to fallsview casino and clifton hill to walk both directions.

refrigerator, the wifi was really unreliable and the remote for the tv never worked even after we had them take

wifi-difficult to connect-noisy close to the ice machine-pile of laundry on the floor next to ice machine stayed

needed to do laundry and there were no washers/dryers on site so therefore i had to find a place a few blocks

ordered room service every night and did not have a table to eat, and had to make one out of the laundry rack

there was no laundry service

housekeeping, concierge said they were all in use, laundry didn't get done over night

the location and laundry facilities

was a family with young children doing laundry in the gym area

the time we arrived to our room( approx 3:30 pm) there were large bins of laundry and bags of garbage through

clean rooms and good choices for guests were to eat excellent pool area guest laundry was

laundry was available

services / room servicing / attention to detail / follow up on complaints / no laundry service

the room was spacious. the gym was great and so was the pool. staff was amazing.

the bar and restaurant are too expensive.

amenities are pretty decent: gym and pool

parking lot is two streets away, exposed, and ev charging is not available

no on-site user pays laundry facilities

no guest laundry

no safe and no tea or coffee making in room or guest laundry

the price i paid i would've expected there to at least be a laundry facility to be able to wash my clothes, but

we got a free upgrade and late check out as i signed up for being a radius on member

music, laundry machines, normal work noise , except it sounds like its in my room

we had to pass through all the storage, laundry and cleaning rooms (didn't mind)

bit run down and our room was in the basement where we walked by the maids doing laundry in the laundry

laundry bags stored in hallway outside my room

room was down by the laundry so hall was crowded with laundry and was running most of the

service would recommend this place to anyone that wants a good hotel to stay and cleanness wifi is great and

especially when you have 4 kids & it's raining all day

very convenient, it includes breakfast, nice pool, great location for non drivers

we stayed in a family suite with kitchen, so we had a toaster, microwave, stove, cups, plates, glasses, we were

not much walkable for family with kids as you have to go down a hill, which is easy, but have to go up all the

no laundry facility and curtain backside was very dusty, needs proper cleaning

hotel was dated and had no laundry facility

no on-site laundry

were lots of kids enjoying the pool so i needed to wait until late in the evening for use of the hot tub

they also gave us passes for a free wine or small beer at the bar in the lobby

we were awoken at 2:30 by the laundry truck entering the door, loudly, and wheeling down the hall, and back

was up to date and had great facilities on site like swimming pool , gym and even laundry room

no laundry

laundry available for guests

was up to date and had great facilities on site like swimming pool , gym and even laundry room

having a good laundry was great, as we had been travelling

no laundry facilities

there are family suites with a kitchenette, so i would definitely consider coming back with the kids

i like the location and the room is so comfortable, jacuzzi, fireplace and etc.

kids were very excited, the location was perfect (walking distance from the competition we were

parking was great

the laundry and pool area were terrific

laundry was disgusting.

wish it had a complementary laundry

staff was very friendly, and the laundry facility was convenient.

hotel was clean with lots of free parking; there was laundry available; there was a free continental breakfast

the laundry room was awlful-both dryers broken-dirty room. filthy carpet everywhere.

it has a laundry although i never use it

card reader didn t work on any other doors or guest laundry

we wanted to use the guest laundry

dryer doesn t work on fourth floor however manager offered to dry my laundry which was

but they should know in advance that if we are 2 adults and 2 kids, we must need more towels, soap, shampoo,

possibly the pool. i think it was closed but not too sure as we didn't try to use it

had 3 beds in a room. great for our family with 2 kids. great value.

except for one night when it was slow, the wifi was perfect

thanks for reliable wifi

access to the room from parking

there is free parking and wifi (a bit spotty)

very friendly staff, free parking, comfy beds.

television had a nice large screen and free wifi was fast enough to stream netflix

it was clean huge with free parking lot and nice staff

i like the fact there is a pool and a laundry room available to all guests

felt safer that way & saves on laundry & the

under construction and laundry was closed.

great accommodation, particularly laundry facilities.

in the middle of renovations. laundry room was closed.

i didn't like that they had a laundry room but you have to put coins in it in order to use it

pool, laundry, game room

was nothing that i really liked, but the fact that it had a laundry room was good, so we could wash our clothes

having to pay for the laundry was awful it really was a bad hotel to stay in

loved and hated that the pool was just outside the one door. great restaurant attached to it.