110v outlet in lower parking lot for ev charging - trickle charge but better than nothing

clean , great location , breakfast included . great value.

clean easy parking comfortable safe nice breakfast

great breakfast choices

clean, friendly, fast check-in and out, nice coffee bar and breakfast

staff breakfast clean

everything was great, including the complimentary breakfast.

wifi was out & the hot breakfast foods were gone by 9:15 am

i liked the parking lot was well lit

ice machine on each floor, the side entrance was locked, walk around the building from the back parking to the

wish swimming pool was heated

pool was out of order because the pump broke

pool could be warmer but was very clean

offered free continental breakfast

location is ideal for visiting kids at miami.

pool and fitness center being remodeled

those balconies over the pool had steps down to the pool that would be awesome

it was conveniently located, the room was nice and spacious, and the breakfast was great

the pool isn t finished yet

the wifi never worked and the spa was not working. my reservation was messed up when i arrived.

location was a 10 breakfast was an 8

the beds and pillows were pretty comfortable, and the wifi was good.

how far away the parking lot is from the doors of the hotel

the tv will not stream anything due to the wifi not being strong enough imo

difficult parking location for moving luggage in alone.

parking was a bit far from hotel entrance and some of lots were intermittently full

was very close to a sports tournament the kids were playing in

was very close to a sports tournament the kids were playing in

time here, stay every year fort a charity golf outing

open space in lobby and bar area

year we have stayed here for a golf outing nearby

did have drinks at the bar in the evening and very good

the street weren t parking there this time around when we were there there were multiple young kids around

comfortable beds, clean upon arrival, internet service, good breakfast, friendly staff, quiet, parking lot well

greatly appreciated the mini coffee bar with flavored syrups & creamers

pet friendly was a plus because we had to take our dog with us this vacation

it was very clean, quite and had a good breakfast. plenty of coffee.

breakfast ended at 9. ten would have been better!

beds were comfy laundry was convenient to use.

closest option to the golf course where our daughter was playing in a tournament

the pool was heated but could have been just a bit warmer.

breakfast was awful. room service took my toothpaste and deodorant

the staff was amazing! the kids love the pool. it was a great experience!

the dryer in the laundry facility could be upgraded.

i was looking for a laundry bag on top of the coat rack where they usually are, and found a small ziploc bag

is really the only thing its not very clean and they call the cops over petty stuff so watch out

to open with your room key anyone could come in off the street at anytime didn t care for the parking lot felt

wifi sucked. no elevator to second floor that we saw

bed wasn't too comfortable and there was no guest laundry on my floor.

fact that there was only 4 handicap parking places provided, which my wife is handicap

kids running through the halls i couldn't relax with my kids at the pool because a staff of

bushes across from front parking lot are too tall hiding hotel building

unfortunately, the pool was chipping at the bottom, which is extremely dangerous for kids

breakfast, biscuits and gravy was burnt

breakfast

breakfast could be better and beds are to high

of breakfast food at 9 am tv didn't work well+ could not connect to streaming because of internet

i was then made to wait for one hour in the lounge, the lady told me she had to take care of laundry first and

especially in the basement near the laundry room

when i done laundry they had no change machine and the lobby desk said they dont give out change

there are laundry facilities on site which come in handy

was charged a 150 dollars for a pet fee of a chihuahua which is an emotional support dog

the gym had mix matched dumb bells

we used the gym area and it was nice as well

the housekeeping manager said he was a pet and the front desk clerk told the housekeeper that he was afraid my

we got stuck in the parking lot and had to call aaa

also, when i had a question about the wifi, there was kind of a deer in the headlights reaction

the ac worked better in the second room but we were given no towels and had to wait for the laundry to be done

the staff was friendly and i didn't have any bugs in my room plus they had a laundry

for the price it was very clean. liked there was a nice laundry facility on the premise.

1 laundry room

laundry facilities. not many hotels/motels have that and clean clothes are a must.

only had one washer and one dryer for guest laundry for the whole hotel.

good location and helpful staff! wry convenient laundry!

the pool was very clean and they provided extra pool towels

visitors and dogs from nearby hotels had just left on the ground , i did indeed clean up after my pet , was very

wifi could be better

room was clean pretty spacious and well laid out (the kitchen was modern and functional, liked the gym and the

felt safe, nice pool,

breakfast was sub par

more breakfast items

was told by gentleman at front desk breakfast was till 930

friendly staff and great price! clean pool and laundry room!

we left early and didn't stay for breakfast

breakfast little later than 9

things i didn't like were the other guests smoking in the halls and the tweaker i kept running into-- but, i

they failed to have anyone plow their parking lot and i got my car stuck in the back lot

they do have vending machines that work, ice, and a laundry area

first of arrived and there was dirty laundry baskets and take out food all in the parking lots

the pool was closed and covered up

checked into a smoking room, when requested for non smoking front desk person had a nasty attitude and checked

no breakfast was offered

dogs that employee had to run to laundry room for safety

wifi did not work

pet policy

kitchenette didn't have any dishes at all so know you have to take your own

it says it's pet friendly and you get there

i would ve known about the extra pet charge and that we would not have been able to have a room with a balcony

we had a family with kids above us and they were running around at 11:00 at night!

the pool and friendly staff

its was updated had outdoor pool and breakfast

good wifi speed

ice maker,nice stove with oven,wifi worked well,had good cable tv channels,also offered breakfast,laundry

they had no one to do laundry

had something stolen from laundry room, and there is not enough room to stay in there while doing laundry

on the rules such as when to expect cleaning services, the location other amenities such as laundry room, fees

has laundry and basketball court and outside

good location. ice and laundry a plus. comfortable bed.

lighting for parking spaces

non smoking room bedspread had cig burns

breakfast or coffee, mattress was old.

no breakfast but there’s an absolutely amazing mexican grocery store across the street so it’s

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

good free breakfast. ample free parking. convenient.

clean, had kitchenette, nice hot breakfast , friendly staff, had ice cream treats etc for purchase

good breakfast. large room. convenient for where i need to be in north cincinnati.

rooms and kitchens are in excellent condition and clean

comfort. convenient parking

it offered room service

room service was perfect and the attendants were kind and accommodating for all our needs and

the room was near the pool

the pool wasn t not open or the gym facility.

the desk attendant on 3/23 was sorting laundry on the restaurant tables when i was checking out

like the updates, more modern rooms, pool, laundry and exercise space

the pool was closed, yes we wanted to let the kids have time with cousins in the pool and the laundry was closed

i wasn't concerned about my car being broken into, the outside along with the inside lobby, laundry room,

facilities laundry pool etc are in the same building and the facility is clean enough for a person with

the kids loved the pool and hot tub

the wifi was slow and kept disconnecting.

didn’t like the fact that kids were allowed in the dining area in bare feet from the pool dripping

oh, the breakfast/dinner was very good also

parking lot was small and had limited parking

the gym was great. the laundry was great. the customer service was awesome.

front desk says can't make change for laundry

was in a sketchy area, parking lot was occupied by what appeared to be a drug dealer who repeatedly tried get

clean towels, no room service, no working remotes, no breakfast, no working hot tub, no access to gym equipment

the breakfast room is well stocked and everywhere is clean and well cared for

they have a nice breakfast area and really appreciated they had laundry appliances available

laundry is old machines

ample parking. restaurants nearby. good budget hotel.

i think breakfast should be extended until 10 am

there was lots of noise throughout the night from other guests and people in the parking lot and it smelled

trash and cigarette butts throughout the parking lot

and drug sales in the parking lot all night long

*laundry room closed twice this week: on tuesday and closed again on friday thru sunday morning when

loved that you can use your bank card for the laundry facilities

had to take our own trash out and only one device was able to use the wifi

pet friendly

people didn't pick up their trash in the parking lot so had to pay extra attention that my dog didn't get into

nice staff throughout and also liked the pool and gym

the lights were off no one one in the parking lot it was shut down

friendly employees, clean room, good breakfast.

room, comfortable beds, courteous staff, and easy access to elevator and parking, great breakfast

parking is a bit full at times.

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

the cleanest, showerdidn't operate well (couldn't switch to all shower head), no water in old gym, breakfast

ample car parking

room service was

lots of parking and a restaurant close by

laundry room and pool hard to locate

gym and laundry room were a plus

the size of the parking lot could have been bigger.

the location was convenient to the zoo, the art museum and the places we went out to eat and parking was easy

breakfast

there was trash everywhere outside... they had us in a room across from the laundry room

more washers and dryers in the laundry room would have been great.

laundry machines and the ice machine were working and readily available anytime

room was very nice and clean. price was acceptable. breakfast was good. wifi very fast.

the pet area of the hotel was a bit smelly

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

the staffs searched through the laundry, found it and returned

the price of the hotel and the laundry room.

laundry on sight only a dollar wash and a dollar to dry very friendly staff

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

the ice machine on the 4th floor as well as laundry facility did not work

laundry room disgusting

rude staff, filthy room, pool, ice machine, laundry room all out of order

didn t get breakfast, the stay was amazing! they do need to fix the laundry dry don t work .

they own a mop, but come to think of it, in all my visits have never seen a laundry or housekeeping cart

the fitness room and the laundry room

it is obvious it is a pet friendly hotel. need better circulation in the halls.

this was possibly due to the floor being pet-friendly

the bar was open on sundays and there was a microwave that every floor or somewhere in the hotel you

it was brights and colorful especially for kids

the gym was sufficient

very clean great breakfast

wifi was horrible

breakfast was good and the staff were very friendly and helpful

liked the friendly staff, clean rooms, and breakfast was great

was only one elevator which took a long time to access and the laundry facility was closed for the entire duration

the breakfast provided and the laundry facilities

also box on condoms in front window by lobby (laundry room) really

where one washing machine and no drier was working up until wednesday when that too broke with my laundry in it

everything, the breakfast, pool, and the suite

friendly helpful staff, large clean room, ice and guest laundry, pool, breakfast

the smell of marijuana was strong at the front desk at check in and as we passed the laundry room on several

only have you two small pillows and when my husband went to ask for another one that told them laundry was closed

i had to ask 3x for room service to get clean sheets and towels and then they were rude about proving a service

non smoking rooms

very helpful staff. inexpensive nearby restaurants. onsite laundry facilities.

laundry facility on-site was awesome

laundry machines could use a little clean up

kids used the pool and enjoyed it

free breakfast and large room. pet friendly.

laundry facilities were not operating

they don't use laundry sanitizer so you are basically sleeping on someone elses germs as simple washing does

) no fridge or microwave, no coffee pot, no bag for dirty laundry

completely ran out of towels even after they said they d give me some more once they finished laundry

it has false advertising there no breakfast no laundry room it more like a motel 6 than a hotel

room carpet was sticky. housekeeping was every other day. the washer to do laundry was broken.

didn t like they the bar wasn t off in its own room, and that the hotel didn t offer continental

quick check in/out. friendly staff. room service was a nice add on.

the bar area for getting together with family after our event.

ended up having to take tiny gym towels

quickly breakfast was replenished with the amount of guests eating

limited breakfast

breakfast, ready made very dry scrambled eggs, ev chargers only catering tesla

parking was a little tight as the place was booked

could work on a better breakfast for the price of the stay other then that every thing else was great

bathroom laundry items (towels, cloths, etc

checking out with peta was amazing

pool could have warmer. it was a little chilly

full kitchen was convenient and well stocked

breakfast, parking is kind of limited, but great location

we spent a lot of time in the pool, which was great, and used the laundry as well

no pool available this visit, but we weren t planning on getting in it anyways

staff was hospitable and friendly. room was comfortable. breakfast was good

didn t have breakfast

comfortable, clean and up to date! plus the breakfast was really good.

the price at the laundry very

great amenities including the bar, pool, fitness center and free breakfast

location, loved the breakfast and parking, the staff was great, and the room was wonderful

my four kids were devastated

the pool was awesome and it was clean from the looks of it ud83dudc4c i definitely recommend

happy to have the guest laundry when we got caught in a thunderstorm and our clothes and shoes were drenched

didn't like the laundry room or the bathroom in my hotel room

laundry staff and housekeeping needs to pay attention to the sheets and coverings for the beds

had a laundry. well situated

curtains, slow drains, hair in towels(housekeeping need not place towels that do not wash out in laundry

staff at breakfast was so nice and friendly it reminded you of being a young child at your grandmothers

ud83eudd5e breakfast

breakfast was delicious, pool was nice, beds were comfortable

pool was open and clean

noises all night but we couldn t unplug it because it had 4 inch thick ice in the back, the wifi didn t work

nice, the rooms were large and the furnishings were comfortable, it was quite, clean, and the kitchen was well

breakfast was very good the gentleman serving was very hospitable and pleasant rooms were spacious

it had a full kitchen, nice size living room, big bathroom, and a huge bedroom

breakfast was great and rooms were so nice.

the bar was not open on a friday night

depressing, floors with the laundry were trashed and almost scary

was good, and it did have laundry somewhere within the building

the gym had decent equipment

no water (complimentary or to buy) - had to pay for wifi even though it said it was free - not many channels on

very clean, great breakfast and the staff was polite and courteous!

expected the hotel to have laundry service

location, room service, staff, parking fee, comfortable beds, excellent amenities.

and big kids

the gym was standard -- nothing too special, but adequate.

withe a weekend away from kids, a girl just wants to take a hot bath

there was no laundry bag

we did get a fan from laundry

the bathroom/spa was amazing. we went for our anniversary and had a great time.

my kids and i used the baby s shampoo we brought

also the gym and the restaurant were closed

i had my 3 kids with me at all times

neither of us had popcorn or any food outside of a chocolate bar in the hotel

the pool was way too cold

big clean rooms, excellent bar at the lobby. staff was super friendly, kind and informative.

out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice

great location and hotel! very friendly staff and the breakfast buffet was delicious.

front desk and room service was very polite and attentive

the presence of a gym and pool adds an extra layer of convenience and relaxation to our visit

pool warm enough to swim

the restaurant/bar was great and very convenient - much better for dinner than for breakfast

the kids in the next room were loud the first night

beautiful hotel, bar and rooms!!

historic hotel in a great location, walk to everything or take the street car, awesome gym

unfortunately, the family next to us had several kids that were allowed to run wild,yelling,screaming and ruined

and with the addition of the spa tub, the rest of the bathroom was quite small

laundry room is small, only one washer and dryer.

i have rarely experience such pride in one's work that was on display daily, especially the kitchen personnel

love the gym and friendly staff.

everything else. especially the kitchen.

the room was a little dusty in a couple of places. kitchen items were a little sparse.

took the kids to the cincinnati area for a little weekend getaway

kids were disappointed

were lots of kids running freely in the halls

though we stayed during covid 19 and the pool was closed we still had a wonderful stay

the breakfast area was clean and all the food was delicious

daughter and i stayed for a soccer tournament/showcase, and really appreciated the laundry facilities after a

have a laundry service

adults should get to stay in pool and hot tub till midnight and kids be out by

standard hotel room, small pool great for kids, restaurant in hotel for breakfast, good rate, helpful staff

call corporate and sit on the phone for an hour and was told he would unlock the pool but only 6 kids could stay

the laundry staff were extremely loud early in the morning and i had to ask them go please be quiet

disappointed there wasn t a laundry room for guest. also, floor in room dirty.

the parking lot and surrounding construction which made getting around difficult.

great selections at breakfast

there needs to be more parking available and more lighting at night!

the guest laundry room was ran down and looked dirty

i also like that there is a laundry facility on the premises

were very polite room service was there every morning to change out laundry and clean the room they were helpful

one room, which was supposed to be non smoking reeked with cigarette smoke.

bed was really comfortable and even for a smoking room it smelt and looked very clean

in explaining times of breakfast, the swimming pool location and hours, where i could do my laundry, etc

laundry was fresh and clean.

we didn t use the pool, laundry, or fitness room but nice to have the option

we had to go down the road to do laundry because the washer and dryer was in use

location and staff very friendly. pool and early check in a bonus before concert.