clean, friendly, waiter particularly good. parking very easy, good overnight stop.

fantastic location with secure parking, restaurant and bar with a great breakfast

breakfast was amazing on sunday

standard hotel breakfast

breakfast was excellent, staff helpful.

the breakfast was excellent and the kitchen staff welcoming, attentive and deserve particular praise

pool could have been cleaner and hatch was open to a cellar

we had a wonderful room with balcony overlooking the pool and gardens

lovely quiet location with pool

the pool can't be used, so the only you have left is the small room

the staff were welcoming, and free parking is a great bonus

good location, free parking and adequate for my purpose

staff and customers were all very friendly and understanding with the kids

clean, ample parking space. i awoke to the sound of sheep, which was interesting.

wi fi only available in the bar with a great deal of noise especially from the tv

great hotel great staff nice pool

delicious breakfast

staff were very friendly and helpful. the pool was great for the children

value for money and the kids loved the small pool after a day’s site seeing

my husband availed himself of the pool in the hot afternoons

good size buffet breakfast with lots of choice and freshly made coffee

the pool area is well maintained

the wifi was not great.

welcoming staff, gave us all the information we needed on granada, free parking, comfortable rooms and located

of the mattress, fringe with mini bar in the room but mostly home made products for breakfast (delicious vanilla

easy parking outside the door

you can pet the dogs of the hotel, which makes it feel just like home

excellent facilities, easy parking, pool, terrace and sun bed area, honesty bar

breakfast and dinner by the pool was also a big part of the overall experience and the food itself was great

parking is on street but ok

no laundry facilities.

cost of laundry was a little excessive.

good outdoor swimming pool, (indoor pool, gym, sauna were closed)

especially the girl at the spa reception greeting everyone with a smile makes you feel wanted rather than just

the wifi connection wasn't very good

pool beautifully clean

bathroom and toilet without doors which is very uncomfortable for someone traveling with kids

building very impressive, bathroom like a spa :-)

strengthened the feeling) breakfast was rich enough for a skiing day in sierra nevada and the spa (not included

hotel, spacious in both the common areas and the rooms

the hotel offers many additional services, such as massage, room service, laundry cleaning

price of sending laundry to be done

room well maintained & clean, excellent wifi & wonderful breakfast, nice bar & restaurant with reasonable prices

friendly front office staff. accepted early check in.

hotel we have stayed before and will be back, the girl in the bar restaurant is a credit to the hotel, charming

the gym was very good, incl yoga mats

roof top pool was a bit disappointing

nothing was to much trouble and the late check out time is great

is basically a kids pool

barcelo is a great option because it's new and clean, very confortable and the restaurant & bar is

i send message via booking to ask about price of laundry, never get respond

do not do your laundry there, it is very expensive and we didn't have the price list in advance

height of the mini bar fridge and the glass top

extra fee for use of spa room size a bit small.

small kids under 5 need to pay for breakfast even though they barley eat anything

we were told to give clothes for laundry which can be expensive

iron (only paid laundry service which is not really an option if you'd like to iron a shirt in the morning), no

but don't have a iron for lend to anyone, when i asked one, the front desk said to send to the laundry services

noise very much also the noise from the hotel service staff was loud as our room was beside the laundry area or

2) due to severe stomach illness i asked for extra laundry soap to wash

no slippers water pressure not enough laundry was a bit expenssive.

wifi was terrible. shower curtains and deep/narrow bath is tacky these days.

the coffee served at breakfast was not particularly good, and the gym would benefit from having a scale available

wifi has been unstable and a socket was missing beside the bed.

pool on top of hotel. nice hotel gym. ac works. no noise. very helpfull staff. speaks english!

there is a self service laundry behind the hotel, how convenient

also the ambient sound in the bathroom sounded like there were a laundry room nearby

to order room service two nights in row and no answer

always happier if there is a gym!

didn t have breakfast as went to a bar for a cafe con leche y tostado for 2 50

were given a room that apparently shared a wall with the laundry or utility room

pls improve the wifi service in the room

terrible wifi connection chaotic breakfast room, no ordered flow narrow hard bed

did not have breakfast, so cannot comment

breakfast was delicious

the property was also close to a laundry shop, a few grocery stores and restaurants

the pool is small (3 x 3m) but great fun to take a dip in after a day sightseeing

weak wifi in the rooms

love the area around green bridge. authentic breakfast. accommodated dietary requirements.

wifi didn't work in our room

the location is one of the best possible, everything is near, including sightseeings, shops, laundry, even

very nice hotel, good location, good staff, clean, good wifi, great breakfast

great location. very helpful staff. liked having breakfast included.

there is a school yard in front of the rooms, sometimes the kids were a bit noisy.

location, nice historic building, friendly staff, nice shoe shine sponge, wifi robust for video

no spa bath breakfast was average

surroundings with nice restaurants, room service was a plus

wifi is so bad and the room is quite old which does not look like photo and no place to put stuff

i wanted 24 hour reception ( ie a person there to greet you), room service and breakfast

wifi was basically nonexistent in the room

there was no closet with doors in my room, just a bar with hangers.

bar in the hotel was not really open and it didn't have a full selection of drinks available

no bar but not a big issue.

i used a bay around the back which was reserved for bikes bar 8 to 11 weekdays

was no bar open in the evening to have a relaxing drink

laundry rates were ridiculous just get an airbnb to do laundry

the next room people talking and the old man was snoring loud whole night, also i guess the hotel laundry room

we had laundry done at the hotel and, while it was quite expensive, they did a nice job and gave us a

wifi in the room was very slow

in room service was very tasty, and not as expensive as i would have thought

the laundry service was very expensive - make sure to get a quote beforehand

using their laundry service is very expensive.

a very nice pool and bar terrace with amazing views over the city

not bad at all but just could do with a few more loungers at the pool.

pool area full off 20 something s drinking, not suitable for kids

breakfast breads did not seem fresh, no pool.

had wifi only 1 night of the 4 i stayed in the hotel

location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast was

helpful and we enjoyed eating both lunch and dinner in the restaurant in addition to a pleasant breakfast

bad wifi and clunky room keys

booked an option with breakfast not included, and the spa was closed, so we haven't tried any service

having a spa is huge added value and also great restaurant downstairs

gym was tiny and dark, not a place you actually want to spend time

spa wasn t open

couldn’t use the gym due to maintenance work and it only opened at 10h which is not convenient

no frills , no coffee in the room, no paper tissues, no bath rope, not even a laundry bag

lovely hotel, very central location, with parking and a small swimming pool

no local or wi fi or room service info in room.

no brainer choice if you have kids

the next day was raining the whole day and even we did the check out we could stay into the bar area and enjoy

breakfast was nice and included in our stay

kids crying next room no shampoo and body gel

had a small continental breakfast, but it was adequate for starting the day

wifi as advertised also no bar open as advertised because there were not many guests the food was

had only 2 choices of cereal for tge kids but rest of the food was ok

our room was next to the laundry room, bit noisy in the morning

excellent in room wifi

very clean. good wifi. downtown location. check in staff were excellent and friendly.

great roof top bar with view of the alhambra

staff very friendly & obliging. roof top terrace bar very good

they also arranged a same day laundry turnaround at reasonable prices

noisy and it would have been nice if the front desk could have helped me find a laundromat to do laundry

the room i d booked in first place which was changed on second night also despite request, kids room was far

good wifi, parking by corte ingles (you get a reduced price from the hotel), only 2 mins away

amazing location, great room, good size gym

the wifi sucks super slow

the bed is comfortable, the wifi is good and breakfast is ok (not great)

wifi really slow. no bath tub. no leisure facilities.

wifi was shotty

my room didn't have a good view & the wifi was slow.

spa facilities

party of about 100 school kids arrived on the second afternoon - very noisy and disrupting

reception staff was helpful but dry, had to ask to open the gym and seemed our request was an annoyance (why

the room was beutiful. huge bathroom. friendly staff. great pool area.

swimming pool excellent but no gym/spa

smell from the drains in the bathroom, outdated furniture, and ready poor wifi signal

secondly , there is a bar in the hotel , so it is not like the hotel has limited space

the wifi was really not good, very intermittent .

i like in-room service, but i do like more coffee (only one was possible)

very convenient location to both downtown and nearby train station, cute rooftop bar and best breakfast in

if is something to mentioned the slow wifi but it was not a real problem

wonderful staff, great bar downstairs and excellent location

good room service

charge for a pet is ridiculous (35 per pet per night) and they force you to sign a document with a set of

has in the room nespresso, and a mini bar (so you have a little fridge)

very centrally located pet friendly hotel

the bar closed early so we used local bars

i also used the laundry service and apparently they lost the paper i've given them and do only laundry to my

the room is abit small. the breakfast is standard

there were also a group of college kids at breakfast on the first day

no vegetarian option whatsoever on the room service menu. else i d have rated 10/10

air conditioning only served adult bed-- kids area was warm because there was no additional air conditioner

breakfast was very varied and hearty, and the wifi signal was excellent in all areas

bed is comfortable, with daily room service .

poor wifi.

tram from bus station or train station leaves you 50 metres from your hotel spacious room lounge bar in hotel

good hotel in prime location with a nice bar and terrace.

check in, car parking, laundry service was fast, padel court was awesome

loved this hotel it was spacious it has activities for family and young kids it was one of the best hotels we

all the facilities in the hotel. different swimming pools, playground for the kids.

the pet cost

staff, beautiful spacious rooms, nice buffet, lovely indoor pool for the kids and dogs being allowed was amazing

was clean and good facilities apart from wifi

wifi connection worked but with some strange issues, such as it didn't allow connection via our vpn

wifi seems to be restricted which made it difficult for downloads to help with planing the next

the wifi was no good - very slow, kept cutting out, 1-2 bars when it was not cutting out

wifi worked well too

wifi wasn't working

room, wifi connection worked well and within walking distance from the main attractions

wifi was reliable

free use of small kitchen

it's worth noting that while the inner garden is a lovely feature, there are no kitchen facilities available,

the kids loved the breakfast (a bargain

location close to loads bars and restaurant, great bar staff in hotel bar and hotel staff very

the wifi was weak

wifi signal wasn't great in my room, the signal would drop

was really bad - kids complaintes a lot

good wifi

the wifi wasn t very strong

wifi connection good, and location is very convenient

wifi is horrible

friendly service & early check in

no facilities such as iron or laundry service, the room fridge was not working and no kettle to make tea

brilliant location, great breakfast, large bedrooms, very clean. helpful staff.

a bit dated tv and wifi ...

the breakfast

breakfast buffet

laundry services was prompt and reasonably priced

staff were all lovely, bar area has great views as well

the view from the terrace bar over the city is exceptional and this is where you eat and drink

to the ciity , and 15 mins walk to the alhambra , friendly and helpful team , super small bar with views over

clean rooms with all the accommodations, bar with stunning view, definitely will comeback when in spain

laundry service was very expensive in light of over service costs

there was also laundry service, bathrobes and slippers, which i didn't use though

very clean, good water pressure, decent wifi, nice buffet breakfast, central to the old town.

wifi was good

wifi speed could improve further

also, they assured the laundry service within 24 hours

20 or 5 in a taxi, the staff were very friendly and informative and there was a nice bar terrace after

the pool was closed and the gym only has cardio equipment

were understandably limited due to covid - no gym or cafeteria, assisted buffet breakfast - but pool was still

decent breakfast

room was so noisy early morning, with cleaners and laundry workers outside my window moving bins etc

the bar and restaurant staff went above the call of duty

for the heavy work they had to perform cleaning the tables and taking away the whole garbage the kids left after

free wifi speed is excellent

the wifi was not included, it was 3 euros/day

a booklet in the room indicated laundry service was available, but it wasn't.

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

the lobby was interesting, but we the robes and slippers provided were helpful, as was the laundry service, as

breakfast could have a bigger selection.

we stayed in the suite with the spa tub, so nice after a long day of walking

we also did our laundry in a nearby laundromat that was so clean and modern = the best

restaurants and a laundry shop are a few steps away

breakfast was very good value and plenty of choice

a 3 star hotel camouflaged as 4 with the help of high ceilings and a fancy 70's phone to contact room service

breakfast is great

no iron in the room and when i asked for one i was told it can only be used as part of hotel's laundry service

laundry charge was very high.

clean and well maintained in a great location in the centre of granada, nice reaturant and bar attached to the

the pet friendly bar was ideal for breakfast and tapas.

wifi signal was rubbish

is no swimming pool and the laundry prices are way too high (3 times what we have seen in sevilla, jerez and

the food in the restaurant was well presented for breakfast and dinner and tasted fresh, well cooked and seasoned

we had to depart before breakfast and they made us up a to go breakfast box

the room and bed were very comfortable with great ac and wifi

it reads: small and luxurious great staff great breakfast great rooms a general feeling of great

location , room, laundry service . staff

cleanliness, location , price , style , prices of mini bar are very reasonable

breakfast a location were perfect. beds was comfortable and check in and out easy

breakfast was good but could have had a few more fresh items

also, as room service didn t start until 8pm we would have liked tea/coffee making facilities in the room

having laundry service in the hotel was a welcome, and much needed, surprise

they even offer laundry services, which we needed

the room was nice and clean and the wifi was working well

intermittently unreliable wifi

gorgeous room with a balcony, strong wifi and good shower facilities

there is no laundry service

laundry done in 1/2 day for 22

modern room and bathroom, both large enough, comfortable beds, large laptop safe, good wifi

beds, virtually no wifi, one of our rooms with strong smell of mold (3bdrm)

nice touches with mini bar and bottles of water

the view of the apartments with laundry wasn t the best but since we were out all day it wasn t a big

sauna and spa were under renovation. area has quite a few pickpocketers.

junior suite was excellent for kids. lovely staff. beautiful buildings.

nice and modern (i would say new ) fast wifi nice gym and sauna+steam room nice and well equipped room

we booked a room with a pull-out sofa, which worked well for kids staying with parents

facilities like the kitchen, daily room cleaning, laundry room, and balcony spaces are all great bonuses, as

appreciated the laundry facility- so able to wash my travel clothes

location, kitchen/laundry-room/gym-room/seminar-rooms

the complimentary laundry service was a thoughtful and convenient addition

full kitchen on the main floor, and a very fancy lounge to hang out downstairs, there was even a gym and weight

appreciated the mini-fridge, elevator and able to have prompt laundry service(for small fee)

the hotel will even have a bag of laundry serviced for you for a slight fee

helpful in tending our needs especially for an early check in and advising us where to do our laundry nearby

helped with getting to various areas and arranging for laundry service

kathy was helpful in many ways: she gave us directions, tips about the alhambra, sent out our laundry and had

they only told us it's possible to do it with laundry service

wifi on the top floor wasnt very strong.

for the room's telephone is absolutely outragous and can cause problems in case you travel with kids who accidently

only kids' sweet cereals available - selection of healthy cereals would have been nice

gym is not practical, does not have much equipment in and too small

staff at this hotel helped me a lot whenever i need any help (tour, parking, laundry service, transportation,

the laundry also collected from this point very early in the morning and very noisily

we had some laundry done and that was the most expensive one

laundry one small load 140

a problem like giving a laundry bag late and asking them to deliver it back for the following morning has been

loved the patio, terrace, food options, helpfulness of staff, location & laundry service.

doing laundry there was relatively

cheap efficient laundry service

laundry service was fast and affordable

good to have a safe and also had some laundry done

their spa jet was possibly in fault? but they reassured they ll fix it.

the royal breakfast was great & also we cherished the hammam + spa area with the pool

the gym and spa facilities are a bit small but very nice

spa has steam room, bath and massages available

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

next to noisy laundry

stay at hotel macia plaza was exceptional, beautiful location, fantastic helpful staff, lovely breakfast and so

wifi was a disaster and definitely needs to be updated

great breakfast - good selection of hot and cold food

location excellent, excellent breakfast, friendly staff - held our bags til room was ready

the laundry service that we desperately needed wasn't working

location great ,nice interior ,desk allowed us to get local laundry picked up .

no coffee in the hotel and no laundry facilities.

wifi not good in triple room

wifi was super fast

laundry across from hotel

wifi signal was fine

the rooftop bar with the views was stunning (also the bar staff was nice)

in some rooms to improve wifi

rooftop bar is really really nice too

spa and massage was excellent

ask they do have room service available but no restaurant

staff, location and the spa was incredible

room service food was terrible.

room, really well equipped and with rooftop bar with views to the alhambra