we had a great views from the room, as well as hotel dining room and swimming pool

they have a play room which was great for us (pool) and kids

the room it was kind of cold, the breakfast room specifically was a bit more than chilly

breakfast was not that good. not very fresh and not much of variety .

and bar little bit cold for sitting in

friendly staff, the room was very clean, the facility is renovated, wifi in the room worked perfectly

room was very small and wifi coverage was not there..

you will find a restaurant with fine dining great food and family friendly and small park for kids

quite long check in procedure. not convenient with little kids waiting.

and the wifi was brilliant

hotel, very peaceful, relaxing pool, amazing views, good food, great location for biking/hiking, extremely

con and wifi intermittent

the view from our balcony room, pool and cafe area was amazing

was a pool but it was dirty, even didnt want to sunbath and go to the pool because it was pretty dirty

we enjoyed the pool and relaxing area accompanied by the 2 house dogs

had a pool but it was closed as autumn time

the small pool was great for a quick dip after a hot day of sightseeing in granada or walking in the sierra

it has a private parking lot

there was a nice bar area at the end of the restaurant area

surroundings, lovely hotel near the bus station, free parking, great rooms, nice and helpful

large, new and smart appearance and bar overlooking the swimming pool

spa 29 euros for an hours access, too expensive

upgrade to the suite the buffet breakfast the spacious room the room service giving by the nearby restaurant,

loved the pool

nice bar around the corner with outdoor seating in sunshine

breakfast is excellent, the facilities are excellent and the pool is a delight and very

secure free parking, very clean, our studio was very spacious with high ceilings

the breakfast was delicious

the breakfast was excellent - good choice with local and homemade produce

breakfast was basic but good and homemade

also, they assured the laundry service within 24 hours

local bus stop nearby. excellent wi-fi. very good breakfast. good restaurant next door.

the breakfast was poor, we asked for room service and everything was cold :((

we headed down to the spa only to be told that you have to wear a swimming hat and flip flops which could be

check in was hassle free parking plentiful room small but very comfortable for 3 persons bar and cafe staff were

no laundry facilities.

cost of laundry was a little excessive.

gym equipment no running treadmill and the pool was out of commission pretty disappointed on that

i didn t like that the spa facilities were not opened all day.

gym is old and full of old and damaged equipment

and mine dress for evening became creased arptbtge bottom - no iron available only a chargeable laundry service

the pools gets a bit too crowded with kids between 4-7pm but it is peak season so to be expected (there were no

the alhambra stunning - only a 5 minute walk to the ticket office- great breakfast excellent bar easy parking

no room service for food or drink and no bar or restaurant

a mother was checking out and informed of additional charges for her fees for 2 kids, but she had paid in full

the property was also close to a laundry shop, a few grocery stores and restaurants

the staff is very helpfull and the wifi works perfectly

luckily we brought slippers otherwise it could have been dangerous, especially for someone with kids; there

evening room service available for bar type meals at good rates and again accessed by whatsapp

breakfast was very minimal, wifi was not working and didn't get fixed.

laundry services was prompt and reasonably priced

fantastic views, fantastic bar (open all day), superb staff and a great location

the view from the terrace bar over the city is exceptional and this is where you eat and drink

clean rooms with all the accommodations, bar with stunning view, definitely will comeback when in spain

great facilities and bar open late if needed

wish there were more basic amenities provided to the guests like disposable slippers and laundry

the wifi was unstable.

but meals served in the bar and lounge area were good

wifi was non existent in my bedroom but available downstairs. a minor gripe.

very nice stuff, very helpful and sweet with the kids. right next to the alhambra entrance.

great breakfast buffet, nice intimate gym.

wifi never worked despite 4 different alternatives given by staff 2

the spa facilities were great as was the massage i had from mireya

outside swimming pool was great, great service in the bar

wifi doesn't work with 2 passwords they give as

we used the laundry service which was speedy and

great on time laundry service which was crucial for our stay

excellent staff fromhousekeeping to breakfast staff to room service to front desk

great if travelling with kids

i loved the parking service, kids loved the roof top pool

our laundry was returned with a pair of trousers that were not ours. not resolved.

spa would complete the experience at this hotel, especially if you have nothing else to do in the

is ridiculous that a family with 2 kids can't get a room with 4 places to sleep

the first night, we ordered food from room service

the extra 25% charge on room service from the already exorbitant cost of eating in the restaurant and cafeteria

a problem like giving a laundry bag late and asking them to deliver it back for the following morning has been

laundry one small load 140

we had some laundry done and that was the most expensive one

the laundry also collected from this point very early in the morning and very noisily

staff at this hotel helped me a lot whenever i need any help (tour, parking, laundry service, transportation,

but don't have a iron for lend to anyone, when i asked one, the front desk said to send to the laundry services

iron (only paid laundry service which is not really an option if you'd like to iron a shirt in the morning), no

and the laundry prices are extortionate - 9 euros to just iron a shirt

we were told to give clothes for laundry which can be expensive

2) due to severe stomach illness i asked for extra laundry soap to wash

the location is one of the best possible, everything is near, including sightseeings, shops, laundry, even

room spacious, wifi, excellent friendly helpful guy on day shift at the reception

very nice hotel, good location, good staff, clean, good wifi, great breakfast

we didn't mind the kids playing basketball behind the hotel but the housekeepers started to clean rooms at

nice bar to the left of hotel

the hotel offers many additional services, such as massage, room service, laundry cleaning

price of sending laundry to be done

a bar staff member was very helpful and courteous

the gym is very small and not very equipped

everything. good modern hotel room. excellent breakfast. excellent wifi.

laundry rates were ridiculous just get an airbnb to do laundry

the next room people talking and the old man was snoring loud whole night, also i guess the hotel laundry room

we had laundry done at the hotel and, while it was quite expensive, they did a nice job and gave us a

very helpful staff, very comfortable room and bed, great breakfast- freshly cooked eggs to your taste- lovely

breakfast was wonderful in an orangery room which is also the restaurant area, bar area

near tapas bar and in heart of el centro.

wifi was very patchy on the third floor

i used a bay around the back which was reserved for bikes bar 8 to 11 weekdays

no bar but not a big issue.

was no bar open in the evening to have a relaxing drink

washing machine in the room, (although the hotel manager offered to sort out laundry)

rather small rooms and expensive laundry

air conditioning in our room didnt work well. wifi was weak signal.

did not tell us about hotel patio, didn t tell us wifi info, didn t bother to return our passports right

wifi was poor with no internet connection

wifi was basically nonexistent in the room

wifi worked with no issues

safe to lock belongings and great wifi

wifi didn t work for us on any devices we tried sadly.

internet wifi was not great

no slippers water pressure not enough laundry was a bit expenssive.

wifi was pretty

the gym was well-equipped to feel like you could get a good workout in

the wifi did not work for my mobile in the room but for my laptop

location and wifi

we also did our laundry in a nearby laundromat that was so clean and modern = the best

restaurants and a laundry shop are a few steps away

wifi was very weak

there's no cocktail bar as advertised on the booking

the kids had a separate area up some spiral stairs. i liked that they had their own space.

do not do your laundry there, it is very expensive and we didn't have the price list in advance

i send message via booking to ask about price of laundry, never get respond

bar food very good and pleasant staff

pity that spa and gym room were closed almost half of our stay, we weren't able to test it.

have to pay extra to use the pool, but i suppose this is normal for a spa hotel.

using their laundry service is very expensive.

the laundry service was very expensive - make sure to get a quote beforehand

not bad at all but just could do with a few more loungers at the pool.

the kids loved it

a very nice pool and bar terrace with amazing views over the city

wifi was reliable

there was a shared kitchen on my floor, but was very dirty and messy every day i was there, so i didn't use it

it's worth noting that while the inner garden is a lovely feature, there are no kitchen facilities available,

free use of small kitchen

room, wifi connection worked well and within walking distance from the main attractions

wifi connection worked but with some strange issues, such as it didn't allow connection via our vpn

wifi seems to be restricted which made it difficult for downloads to help with planing the next

the wifi was no good - very slow, kept cutting out, 1-2 bars when it was not cutting out

wifi worked well too

was clean and good facilities apart from wifi

we ate in the bar restaurant which was lovely and the special dishes were very well priced

a very popular local restaurant called bar los diamante is on the same street, going to feel the atmosphere

the kids loved the breakfast (a bargain

wifi reception in the room (at the reception the signal was ok, maybe it was only my room)

location close to loads bars and restaurant, great bar staff in hotel bar and hotel staff very

wifi strengh not high enough. stay 2 nights: the wine glasses were not clean the 2nd day !

room service would have made it heaven!

wifi in our room worked very badly 3

didnt affect us as we were only there one night and did not use the kitchen but it was a little bit down at heel

the wifi was slow inside the room though.

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be

poor wifi

free wifi

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

loved the patio, terrace, food options, helpfulness of staff, location & laundry service.

cheap efficient laundry service

laundry service was fast and affordable

good to have a safe and also had some laundry done

doing laundry there was relatively

no frills , no coffee in the room, no paper tissues, no bath rope, not even a laundry bag

pool got taken over by a family with several screaming kids so one day that i really wanted to chill and relax

rooftop plunge pool and terrace was small but really comfortable and great for cooling off and resting after

pool, bar etc and nice

maybe a few more lounge chairs around the pool area.

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

a booklet in the room indicated laundry service was available, but it wasn't.

the lobby was interesting, but we the robes and slippers provided were helpful, as was the laundry service, as

the excellent breakfast is served in a medieval basement crypt

reception staff was friendly and helpful, the room was quiet, clean, and comfortable, wifi was great, and the

the staff were very friendly and did laundry for us for a very reasonable price

in room laundry service was convenient and quick/

there was a very good laundry service at a reasonable price

stayed in room 16 which is just opposite the laundry room

it was nice to have a laundry service -very reasonable price

breakfast offered a large variety of drinks, juice, protein food, breads, cheeses and meats and

we enjoyed the breakfast and walking to many sites near by

it s a small breakfast room and you had to book a take at a certain time, 8 9 or 10.

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

breakfast could be more varied

the lounge and bar is fabulous

gym and spa were shut

gym didn't open till 10am and closed at 9pm- not convenient hours

the spa was a little bit outdated.

on a side street, so nice and quiet at night; lovely garden with comfortable seating and bar service; spacious

no facilities such as iron or laundry service, the room fridge was not working and no kettle to make tea

the hairdryer , the wifi, fridge and etc

the breakfast was lovely with plenty of choice

is outstanding, staff is outstanding, comfort is outstanding, location outstanding and breakfast is outstanding

breakfast was well cooked with a wide range

i also used the laundry service and apparently they lost the paper i've given them and do only laundry to my

were not able to connect to the wifi from our room

it also has an exclusive bar on the roof area that can be booked separately

my children like the bunk bed and special book for kids. the location is very good.

location, very comfortable bed, the level is great and really worth it, staff is very nice and breakfast lovely

noisy and it would have been nice if the front desk could have helped me find a laundromat to do laundry

they also arranged a same day laundry turnaround at reasonable prices

location was great, the staff were friendly and the room size for 2 adults and two kids was great

location was great, the staff were friendly and the room size for 2 adults and two kids was great

traveled with my husband, 3 kids and 2 parents

location, staff and wifi

also as we travelled in winter the spa bath was amazing

wifi sometimes cut in and out at night, and as with many older hotels in spain, you can hear some

plenty of bars and restaurants in the vicinity

the wifi is poor

there is no laundry service

laundry done in 1/2 day for 22

nice touches with mini bar and bottles of water

wifi didn t work for the whole 4 days

room with everything needed, including water and tea for free, and adequate priced mini bar 3

lovely atmosphere and very kind staff. also delicious breakfast. highly recommended!

wifi signal was very poor

the room offered ample storage space and the spa shower was a treat

centrally located in a historic building. characteristic room with nice buffet breakfast

poor value, small bathroom, no room service, incredibly loud rooms have zero sound proofing

there was also laundry service, bathrobes and slippers, which i didn't use though

laundry service was very expensive in light of over service costs

excellent wifi

wifi speed was variable during my stay

wifi was very good

next to noisy laundry

free wifi

location excellent, excellent breakfast, friendly staff - held our bags til room was ready

wifi was a disaster and definitely needs to be updated

wonderful, helpful staff. fantastic breakfast and central location

can have an update in the kitchen , dishwasher was not working

fully functional kitchen with tea and coffee supplies

first room on the ground floor onto the internal patio was nice, but the kitchen was abysmal, there was a fridge

the tap in the kitchen is like an impact drill and the upper neighbours walking sounds down like rumble

and that s one of the reasons i chose that room so a little disappointed also the sink in the kitchen area

could hear everything, cleaners in the morning, nextdoors shower, to laundry guy at night

helped with getting to various areas and arranging for laundry service

appreciated the mini-fridge, elevator and able to have prompt laundry service(for small fee)

we required laundry service and it was done by the bag for 15

the hotel will even have a bag of laundry serviced for you for a slight fee

the bar closed early so we used local bars

hotel has the best location, bar none

i have not manage to use coffee maker but the coffee in bar was likely much much better.

charge for a pet is ridiculous (35 per pet per night) and they force you to sign a document with a set of

the bar in the hotel isn't the coziest, but there must be literally 350

wifi was shotty

the wifi sucks super slow

wifi was just too slow

poor wifi.

the wifi didn't work the first day so we asked to be moved to another room

no coffee in the hotel and no laundry facilities.

location great ,nice interior ,desk allowed us to get local laundry picked up .

the laundry service that we desperately needed wasn't working

wifi not good in triple room

the staff. free wifi. location.

kids crying next room no shampoo and body gel

breakfast is good and personnel good

hotel is in a really exceptional location, the room is small but nice, wifi works well

poor breakfast options

limited seating for breakfast which if busy would be a problem

there is a self service laundry behind the hotel, how convenient

also the ambient sound in the bathroom sounded like there were a laundry room nearby

the place is clean, has a gym, and a sun room

i did try to use room service the restaurant staff asking for 10 on top of my order for room service which

always happier if there is a gym!

didn t have wifi in my room for the first day and it didn t get fixed till second day so a little annoying

if is something to mentioned the slow wifi but it was not a real problem

breakfast in the restaurant next door was lovely as was the accompanying bar & the meal we had in the evening

the wifi was really not good, very intermittent .

clean and tidy. great location. bar prices very reasonable for hotel

seating area and little kitchen in bedrooms was nice

kitchenette could be a little more equipped if possible for longer stays

excellent value for money - even the room service prices were great value

good wifi for getting my work video calls done (occasionally dropped but still good)

the prices for room service were reasonable

our room was next to the laundry room, bit noisy in the morning

great roof top bar with view of the alhambra

wifi was working well

it had a tv and wifi

very clean. good wifi. downtown location. check in staff were excellent and friendly.

excess from the mot away near the shopping centre and short bus ride to town great bar across the

good breakfast

place is a short walk from the town and nevada shopping centre the bar is open till ten staff friendly

nice breakfast with minimal charge

beyond helpful, the room was lovely, the breakfast was excellent, and to top it off, the rooftop pool was

were given a room that apparently shared a wall with the laundry or utility room

was lots of different things to choose from for your breakfast with each dish replenished when needed

breakfast + clean rooms + comfort + spacious room + location + quiet room we had a pleasant stay at

nice to have pool area as

gym and pool not in operation

the royal breakfast was great & also we cherished the hammam + spa area with the pool

hammam and roof bar excellent

good gym with equipment available 24 hour

it also has a very good gym

excellent shower and bathtub), staff is always taking care of you, breakfast is very good, gym is very well

the hotel quoted euro 40 for laundry.

ingo, eva, lola and the other staff were always ready to help - even with our laundry and ironing

we really appreciated the offer of free laundry and coffee, snacks and sherry in the snug panelled area close

laundry service was an added plus

the staff are terrific, and they even do some laundry for free

wifi is horrible

friendly service & early check in

wifi connection good, and location is very convenient

this wifi is a bit dodgy, i just gave up on it in the end

weak signal for wifi

good breakfest, excellent service from all staff!! good room service

room could have been nicer ( ps i produce hand made rugs and it was not one of mine :) the mini bar was not

only downside was the service at the outdoor bar was very slow

conveniently located valet parking below the hotel with ev charging

was flawless throughout, room was spacious, great location for sightseeing and walking around the city, food in

spa and massage was excellent

the roof bar was not well equipped

no problems with wifi

we requested a suite because i was traveling with wife + 2 kids, and our rooms were very spacious and clean

room, really well equipped and with rooftop bar with views to the alhambra

the view of the apartments with laundry wasn t the best but since we were out all day it wasn t a big

good gym, nice view to the cathedral

nice and modern (i would say new ) fast wifi nice gym and sauna+steam room nice and well equipped room

spa and facilities

the staff, the rooms, the location, the gym and sauna area

they also went the extra mile to get our laundry returned in on the same day

also laundry delivery happened both days before midnight right under our window, which we could hear

nice and kind staff good location which is easy to access to the historical site good laundry and vallet parking

the gym and pool is small

they were very flexible with a late check out for us

location , room, laundry service . staff

breakfast was lovely too

breakfast was reasonable and worth the value

great location and free communal mini bar with pastries and fruit

wifi could definitively be faster; and bed covers could be a big thicker so that one can sleep with

is basically a kids pool

dinner and drinks served in the bar area was great

located somewhat outside the city center. poor wifi

best part was the rooftop pool w view

is basically a kids pool

is no swimming pool and the laundry prices are way too high (3 times what we have seen in sevilla, jerez and

service at breakfast was a bit variable - sometimes it was slow and i had to ask for something a few times

it reads: small and luxurious great staff great breakfast great rooms a general feeling of great

we had to depart before breakfast and they made us up a to go breakfast box

great breakfast on site - everything you could possibly want

they even offer laundry services, which we needed

having laundry service in the hotel was a welcome, and much needed, surprise

wifi was not working. the breakfast was very simple. i missed vegetables.

good size room, wifi and ac

for their customers needs with things like comfortable beds, plush towels, soap in the bathroom, wifi included

wifi was great

staff without exception from reception to valet parking to room service were of very high levels of professionalism

the restaurant and bar areas were also designed with flare and originality

free wifi was very slow

no valet for parking, no bellboy, dated rooms, no spa or pool (although i can understand for a european hotel

laundry charge was very high.

no iron in the room and when i asked for one i was told it can only be used as part of hotel's laundry service

wifi never worked so it was hard for us to book things for our future plans

clean and well maintained in a great location in the centre of granada, nice reaturant and bar attached to the

safety bar needs to be fitted in the bathroom above the bath as a safety measure when using the shower,