we had a wonderful room with balcony overlooking the pool and gardens

the breakfast was excellent and the kitchen staff welcoming, attentive and deserve particular praise

lovely quiet location with pool

the pool can't be used, so the only you have left is the small room

pool could have been cleaner and hatch was open to a cellar

breakfast was great, in fact every meal we ate at the hotel was delicious, and so much more

no white wine at bar on friday

parking excellent and a lovely tapas bar next door

their garden and swimming pool are also very beautiful and nice

my husband availed himself of the pool in the hot afternoons

cost of laundry was a little excessive.

no laundry facilities.

indoor pool was in the spa and no children allowed

spa is fab after a day on the slopes

the gym was filthy with all the equipment broken and dirty

breakfast was excellent, staff helpful.

fantastic location with secure parking, restaurant and bar with a great breakfast

breakfast was not good everything was outdated the coffee machine horrible you don't touch that

left too early for breakfast so no comment

free parking of the car

the hotel offers many additional services, such as massage, room service, laundry cleaning

price of sending laundry to be done

center, located in the science park (which, by the way, is a great fun and activity for kids up to age 12-13 or

appreciated the courtesy of the staff and their concierge information, the consistency of the wifi and television

hotel we have stayed before and will be back, the girl in the bar restaurant is a credit to the hotel, charming

the room was very spacious with a beautiful large bed and it's a real bonus to have a gym and pool (the gym is

room service and the restaurant were nice

the bar prices.

good wifi and comfortable bed!

gym is poor (few machines and very warm)

very good breakfast with tasty coffee

food fabulous , pool

good size buffet breakfast with lots of choice and freshly made coffee

the pool area is well maintained

breakfast was basic but good and homemade

do not do your laundry there, it is very expensive and we didn't have the price list in advance

i send message via booking to ask about price of laundry, never get respond

special mention to juan whose service in the coffee bar was so friendly

in front of the hotel there a very nice kids park

also, having specific schedules for kids or adults its unique

noise very much also the noise from the hotel service staff was loud as our room was beside the laundry area or

we were told to give clothes for laundry which can be expensive

iron (only paid laundry service which is not really an option if you'd like to iron a shirt in the morning), no

and the laundry prices are extortionate - 9 euros to just iron a shirt

but don't have a iron for lend to anyone, when i asked one, the front desk said to send to the laundry services

also the ambient sound in the bathroom sounded like there were a laundry room nearby

there is a self service laundry behind the hotel, how convenient

bar/cafe facilities on monday

no swimming pool.

the beds were very comfy and it was luxury for the kids to have single beds to sleep on rather than a sofa bed

no slippers water pressure not enough laundry was a bit expenssive.

place was very kids friendly, helpful stuff offered us a baby cot and there was special baby chair in the

the gym was well-equipped to feel like you could get a good workout in

room lighting (according to kids).

everything was great - the staff, food, the room. i loved the bar on the roof too!

were given a room that apparently shared a wall with the laundry or utility room

a nice gym and a lovely clean roof top pool and terrace

gym equipment wasn't functioning.

additionally, the gym, while not extraordinary, is quite comprehensive

nice to have pool area as

route to the spa was a bit convoluted and the lighting control was a bit extreme as you were entering spaces in

spa 29 euros for an hours access, too expensive

upgrade to the suite the buffet breakfast the spacious room the room service giving by the nearby restaurant,

there weren't enough staff at the bar - one barman covered two bars and the terrace

the swimming pool was very cold in oktober ;)

the location is one of the best possible, everything is near, including sightseeings, shops, laundry, even

there is a school yard in front of the rooms, sometimes the kids were a bit noisy.

kids playing basketball or soccer until very late midnight or later

no kettle in the room, also there is not a lobby bar to have a drink of coffee.

very good size bedroom and bathroom and no problems with wifi

wifi was basically nonexistent in the room

no spa bath breakfast was average

hotel was super clean and tidy comfortable with excellent hot water and wifi, it s the staff that made the

for 5 min, no sound proofing(i can hear everything what is going on in the room next to mine), no room service

00) room was good , disspointed the spa bath didnt work after a long days walking it was needed

no bar but not a big issue.

the wifi basically didn t work in the room

bar in the hotel was not really open and it didn't have a full selection of drinks available

bar should stay open later than 10 pm, i was shocked to find closed at 10

wifi was very patchy on the third floor

the property was also close to a laundry shop, a few grocery stores and restaurants

in our room was huge fireplace which is quite uncommon for hotels

we missed the hot water kettle and unfortunately, the breakfast was lacking nutritional values.

the wifi wasn't working properly but they were fixing it

room service and customer support

location, staff, pool

water at the bar was 4!!!!

had wifi only 1 night of the 4 i stayed in the hotel

hotel,friendly staff, perfect location and the best breakfast i've ever had

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast

laundry rates were ridiculous just get an airbnb to do laundry

the next room people talking and the old man was snoring loud whole night, also i guess the hotel laundry room

we had laundry done at the hotel and, while it was quite expensive, they did a nice job and gave us a

there was no 24h room service, the rooms were old and the air conditionnong loud, the welcome package was not

staff who ensured everything was ready for my husband s birthday surprise and early check in

using their laundry service is very expensive.

the laundry service was very expensive - make sure to get a quote beforehand

wifi was not working

you want to enjoy the swimming pool bear in mind kids are allowed as well so we did not enjoy the drinks in the

we then went to room and the keys didn t work, it was a bit exhausting with two kids and a long journey

the staff, the facial treatment, the spa area, highlight is the fresh breakfast

the suite was luxurious - spacious, romantic lighting and very well appointed- with a gorgeous bathroom and

booked an option with breakfast not included, and the spa was closed, so we haven't tried any service

and a well-equipped gym

have to pay extra to use gym (8 euros/day for an extremely small and basic gym) and pool facilities (25 to 35

no frills , no coffee in the room, no paper tissues, no bath rope, not even a laundry bag

wifi required signup or accepting of hotel marketing

maybe a few more lounge chairs around the pool area.

of toilette brushes in the rooms wine list too limited in the bar (and either too warm or too

i would prefer a bar to personal ordering as i like meeting people

breakfast is good and personnel good

the breakfast included

kids crying next room no shampoo and body gel

limited seating for breakfast which if busy would be a problem

wifi was down for the whole hotel due to router issues

our room was next to the laundry room, bit noisy in the morning

it had a tv and wifi

we couldn t figure out why anyone would chose this kind of light for anything else than a kids room and

wifi goes on and off a lot!

the roof terrace bar is a must to visit

excellent wifi

the bed is comfortable, the wifi is good and breakfast is ok (not great)

the wifi didn't work the first day so we asked to be moved to another room

wifi was shotty

wifi was just too slow

smell from the drains in the bathroom, outdated furniture, and ready poor wifi signal

secondly , there is a bar in the hotel , so it is not like the hotel has limited space

noisy and it would have been nice if the front desk could have helped me find a laundromat to do laundry

they also arranged a same day laundry turnaround at reasonable prices

not sure also if there is room service

disappointing considering the now much more relaxed covid restrictions in spain, and the fact that all bars

not open and room service not allowed drink on terrace delay to collect key after early check in and bag

small hotel with friendly staff & a nice bar area to have a coffee or a glass of wine

breakfast in the restaurant next door was lovely as was the accompanying bar & the meal we had in the evening

wifi was good and the room very

if is something to mentioned the slow wifi but it was not a real problem

the wifi seemed slow but only a minor issue.

check in, car parking, laundry service was fast, padel court was awesome

staff, beautiful spacious rooms, nice buffet, lovely indoor pool for the kids and dogs being allowed was amazing

breakfast and hotel facilities in general were great. room service was excellent.

pool

we really enjoyed cooling dips in the pool

nice bar downstairs

lovely bar with brilliant tapas free with every drink and nice restaurant menu

perfect location.lovely bar which serves good tapas.would definitely stay again.

breakfast was very varied and hearty, and the wifi signal was excellent in all areas

lots of bars/cafes close by

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were

good room service

very centrally located pet friendly hotel

double doors so nice and quiet, good wifi

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

i also used the laundry service and apparently they lost the paper i've given them and do only laundry to my

the beds were on the firm side but tolerable and the wifi was

limited parking staff seem disinterested at times wifi poor breakfast overpriced

beautiful breakfast buffet

wifi was not strong

the wifi wasn t very strong

friendly service & early check in

the wifi doesn t work very well, its slow

weak signal for wifi

wifi didn`t work

spa facilities

pool

snack bar exceptionally good

nice swimming pool

the pool is a plus

wifi worked well too

wifi connection worked but with some strange issues, such as it didn't allow connection via our vpn

the wifi was no good - very slow, kept cutting out, 1-2 bars when it was not cutting out

wifi seems to be restricted which made it difficult for downloads to help with planing the next

was clean and good facilities apart from wifi

the kids loved the breakfast (a bargain

we ate in the bar restaurant which was lovely and the special dishes were very well priced

wifi was very fast

location close to loads bars and restaurant, great bar staff in hotel bar and hotel staff very

the hot water, water pressure and wifi are more than adequate

no facilities such as iron or laundry service, the room fridge was not working and no kettle to make tea

complimentary breakfast not included & had to pay for it.

good wifi

the hairdryer , the wifi, fridge and etc

the street it s livated on has many good tapas restaurants and places for breakfast

wifi wasn't working

free use of small kitchen

there was a shared kitchen on my floor, but was very dirty and messy every day i was there, so i didn't use it

nice location, not too noisy (although i had a room to the street). large shower, good wifi.

room, wifi connection worked well and within walking distance from the main attractions

room was so noisy early morning, with cleaners and laundry workers outside my window moving bins etc

for the heavy work they had to perform cleaning the tables and taking away the whole garbage the kids left after

single beds were forced in one room, no room to walk for 2 adults and 2 kids

poor bar staff never about

a group of school kids staying at the hotel loud yelling and noise in the hallways late at night

laundry service was very expensive in light of over service costs

there was also laundry service, bathrobes and slippers, which i didn't use though

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was

wifi was very good

excellent wifi

laundry charge was very high.

no iron in the room and when i asked for one i was told it can only be used as part of hotel's laundry service

the rooms are very dated and could do with being redecorated and the wifi is very slow.

wifi.

the pet friendly bar was ideal for breakfast and tapas.

is no swimming pool and the laundry prices are way too high (3 times what we have seen in sevilla, jerez and

everything, from the hidden bar to the rooftop

choice of room service was poor

lots of restaurants and bars in close proximity

nothing really i prefer a buffet breakfast but the food was good

a booklet in the room indicated laundry service was available, but it wasn't.

the lobby was interesting, but we the robes and slippers provided were helpful, as was the laundry service, as

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

wifi had week a intermittent signal. no fridge in room and no coffee making facilities in room

we stayed in the room with the spa tub, which was awesome

location , room, laundry service . staff

great location and free communal mini bar with pastries and fruit

good shower, a/c and wifi

breakfast was reasonable and worth the value

wifi was not great

restaurants and a laundry shop are a few steps away

we also did our laundry in a nearby laundromat that was so clean and modern = the best

location, pet friendly and most of all the staffs named maya and elena and also the new guy on training

breakfast is great

nice location for all the sights. great local bar candella close by.

laundry services was prompt and reasonably priced

clean rooms with all the accommodations, bar with stunning view, definitely will comeback when in spain

to the ciity , and 15 mins walk to the alhambra , friendly and helpful team , super small bar with views over

the view from the terrace bar over the city is exceptional and this is where you eat and drink

we didn’t pay for a view… the breakfast room / bar certainly had one

having laundry service in the hotel was a welcome, and much needed, surprise

they even offer laundry services, which we needed

for their customers needs with things like comfortable beds, plush towels, soap in the bathroom, wifi included

wifi bit slow

wifi was faster than other european hotels that i have been at

they only told us it's possible to do it with laundry service

the staff tried to improve the problem but the kitchen were not up to the task

spa, pool but would like it better heated, breakfast buffet was good. staff was nice

gym is not practical, does not have much equipment in and too small

only kids' sweet cereals available - selection of healthy cereals would have been nice

the complimentary laundry service was a thoughtful and convenient addition

location, kitchen/laundry-room/gym-room/seminar-rooms

appreciated the laundry facility- so able to wash my travel clothes

facilities like the kitchen, daily room cleaning, laundry room, and balcony spaces are all great bonuses, as

full kitchen on the main floor, and a very fancy lounge to hang out downstairs, there was even a gym and weight

the view of the apartments with laundry wasn t the best but since we were out all day it wasn t a big

parking onsite ( 19) gym booked for hubby and i for 45min slot

wifi connection was perfect we were working from our room without any connectivity issues

the hotel is in a great location, staffs are very friendly and wifi is fast.

the staff, the rooms, the location, the gym and sauna area

there is no laundry service

laundry done in 1/2 day for 22

beds, virtually no wifi, one of our rooms with strong smell of mold (3bdrm)

beds, didn't get too much outside noise, good wifi

the bar and restaurant were excellent

we required laundry service and it was done by the bag for 15

kathy was helpful in many ways: she gave us directions, tips about the alhambra, sent out our laundry and had

the hotel will even have a bag of laundry serviced for you for a slight fee

appreciated the mini-fridge, elevator and able to have prompt laundry service(for small fee)

could hear everything, cleaners in the morning, nextdoors shower, to laundry guy at night

laundry across from hotel

it is as if ritz carlton opened their south beach pool to public

a small lounge where you could sit, would be nice. better wifi signal.

bar staff & housekeeping had great energy and we're attentive

wifi facility

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good

was excellent fit visiting sights in grenada the rooftop bar was special with great views of alhambra and

gym needs work especially treadmill

spa has steam room, bath and massages available

their spa jet was possibly in fault? but they reassured they ll fix it.

location great ,nice interior ,desk allowed us to get local laundry picked up .

no coffee in the hotel and no laundry facilities.

the laundry service that we desperately needed wasn't working

good breakfast and wifi

wifi not good in triple room

next to noisy laundry

wifi was a disaster and definitely needs to be updated

location excellent, excellent breakfast, friendly staff - held our bags til room was ready

good wifi, clean, helpful staff and spacious quiet room

great breakfast - good selection of hot and cold food

good to have a safe and also had some laundry done

laundry service was fast and affordable

doing laundry there was relatively

cheap efficient laundry service

loved the patio, terrace, food options, helpfulness of staff, location & laundry service.

it would have been nice if there was a pool. the kids were asking for one.

ask they do have room service available but no restaurant

you can get room service from the restaurant next door, kitchen closes at 10

we requested a suite because i was traveling with wife + 2 kids, and our rooms were very spacious and clean

the roof bar was not well equipped

laundry one small load 140

staff at this hotel helped me a lot whenever i need any help (tour, parking, laundry service, transportation,

we had some laundry done and that was the most expensive one

a problem like giving a laundry bag late and asking them to deliver it back for the following morning has been

the laundry also collected from this point very early in the morning and very noisily

we had a well sized room that was very comfortable with a small kitchenette.

person, and they do not come with water heater/water/coffee/tea (you'll have to order those from room service

wifi reception very poor.

have been good if they kept some coffee and tea in the room rather than us having to call room service for it

they also make a good cup of tea and do room service as there are no facilities in the room

also laundry delivery happened both days before midnight right under our window, which we could hear

nice and kind staff good location which is easy to access to the historical site good laundry and vallet parking

they also went the extra mile to get our laundry returned in on the same day

the gym is a bit too basic

location, amenities were great, spa was lovely, breakfast was delicious, nice space for working by the bar, gym

was a noise of a washing machine that started working, probably the room we stayed is near some laundry or

wifi didn't work for us at all which was very frustrating

wifi could be better

the wifi was really bad

room service staff was also very polite and helpful

full amenities of qualities, excellent room service every evening remake bed and chocolates with a courtesy note

staff without exception from reception to valet parking to room service were of very high levels of professionalism

spa and facilities closed. the room was too obscure

great restaurant and bar area

the bar was fantastic with the best sangria we had in all of our spanish travel

beautiful breakfast area and wonderful afternoon tea

breakfast was delicious, but a little expensive for spain. still worth it.

poor value, small bathroom, no room service, incredibly loud rooms have zero sound proofing

wifi in the room was really choppy and dropped off and was unreliable : would recommend getting

wifi worked well in all areas

but the restaurant and bar were not open

breakfast offered a large variety of drinks, juice, protein food, breads, cheeses and meats and

really lovely lady working in breakfast room

rooms are off entrance courtyard so when people congregate in that area (there is a bar separate from the hotel

attention to details, central, clean, hospitality, tasty breakfast, perfect!

location, staff and wifi

request it twice since the first day we realized it seemed as if they forgot to send someone or room service to

plenty of bars and restaurants in the vicinity

the room was spacious and clean with good wifi

wifi was a bit spotty.