the pool wasn't open

the kids were hoping the pool was open, but we understand why it wasn t

cleanliness of pool and fitness centre shower, soap in shower (pool/fitness centre).

great free parking

breakfast more whole wheat bread..

wish the room service dinner options were better

breakfast was good. there wwre a lot of options. cabin 1865 was incredible for dinner.

options for kids are non-existent

trying to find a parking spot was a problem. cold water tap in the room didn't work properly.

i wish i had brought my golf clubs as it was great watching the golfers come in on the 18th

enjoyed the hot springs pool, steam bath, the long massage and the walk in the woods and visit at the galleria

more choices on the room service breakfast menu.

the food was excellent, the grounds are very nice and the pool/spa was amazing

spa was next to the hotel very convenient, the food was excellent, and the staff were really nice

no railing to get in to indoor pool

the wifi didn't work.

the parking lot has a large crack/bump which could be detrimental to a low riding vehicle

friendly, helpful staff, friendly residents, very quiet and peaceful. kitchenette was a bonus.

the apt style separate bedroom and living-room and proper kitchen with big stove.

there was no glasses in the kitchen only mugs which were dirty

i know covid ect but theres an a&w in the same parking lot im sure you could of got certificates or something

good location to customer with adequate parking and highway access

i travel all over canada with my dog and used to paying $0-$25/night as a pet fee

location, large comfortable room, wifi, ac, tv, large parking lot, restaurants nearby

this hotel was the lowest priced yet had swimming pool, gym with towels and water and very comfortable room

late check out was allowed. i got stuck at breakfast longer than check out

breakfast food selection was very good including decaf tea

have to admit that getting into the parking lot was a wee bit challenging seeing as it is behind the esso station

a pool

of the parking lot was graved not paved not a big deal but, dust from the grave on the vehicles is

parking lot was being paved and parking and entry to the hotel was challenging.

the included breakfast offered far more variety than we expected with several choices that could accommodate

very clean room and easy access to unload luggage and pet. staff very friendly and helpful.

also hanging out in the parking area in front of my room, i was concerned about possible damage to vehicles

parking area wasn t shovelled and made it tricky for parking close to our room

room, staff were friendly, the breakfast was good and it was nice being close to a restaurant

guest laundry

love that you can do laundry, won't bring so many clothes next time

the kitchen staff was especially friendly and always smiling recognizing that you existed

pool was so good

the breakfast bar was good

next morning a wonderful gent at the desk was only too happy to go to the laundry and get me 2 facecloths

laundry room is in the basement and needs a key to access

are amazing breakfast was delicious lots of choices my room was clean and comfortable love the pool

the spa and the pool and the cafeteria in the entrance a good screen tv size inside the room

staff didn t give me wifi code .

laundry facilities were sub par, ended up going to a laundromat

put my laundry in the plastic bag and i couldn't find it the next day, thought the staff took it by

located close to airport. free breakfast, indoor pool and hotel. free parking.

very clean, beautiful pool and hot tub and the staff were amazing.

breakfast #and placement of electrical outlets excellent wifi

no laundry room for extended stays.

room design, cleanliness, easy to navigate the building, free wifi, free parking.

no room service due to covid

love the hotel and the rooms are great, but the breakfast need to change there nothing but cereal and some fruit

gym - informed duty manager that the treadmill was broken on the first day, out of order sign

swim pool, excellent breakfast selection with friendly servers, good parking, quiet surroundings, room cleaned

there was many people yelling in there rooms and letting kids run the halls really late 11 pm and we had to be

all basics included: full breakfast, parking, wifi

clean and comfortable. we love the heated pool!!!

the kitchen staff is a big asset for the place

clean and modern. laundry facilities.

i like that the rooms have microwaves, and there is a guest laundry. both really useful

the coin-operated laundry was very much appreciated for my 5-night stay

service was excellent especially asha at bar and james for breakfast

the gym and the food

i utilized the laundry mat which was fine and the pool, but disappointed that there was no hot tub

pool and gym facilities closed, but no mention of it when booking.

weak wifi

free parking and you didn t have to walk far

bar and restaurant closed early but the kitchen reopened to serve usud83dudc4d

good breakfast, laundry room very useful and very spacious family suite

extremely poor wifi - windows didn't isolated well the noise from the road - had no cash for laundry, asked the

the on-site laundry facilities were a bonus along with the swimming pool

they have complimentary breakfast, free parking, self-service laundry and indoor pool

buffet breakfast,wifi,pool,gym,barbecue area

i also like that there's laundry facilities if needed

was broken laundry was broken, hot tub jets broken my breakfast was gone bad

staff were always pleasant, polite and helpful. guest laundry room was a bonus and very useful

guard that did absolutely nothing, even when teenagers came in and were extremely rowdy with tiny kids swimming

t expect it to look so good inside and have a pool with a slide, although i couldna

access to laundry

laundry facilities clean and a few steps from our door

guests should be told that entrance and the parking lot are in (2 different places)

door lock didn't read the key very well. shared kitchen was locked.

value for money, free parking, clean, two separate bedrooms, separate kitchenette with microwave & refrigerator

cleaning was not done properly. no laundry service

laundry service was good, should have another an extra washer/dryer

in the king suite for a family , close to highway, we weee there for a baseball tournament the kids had a blast

good, well lit parking area

the pool was the best part for the kids with the 3 story slide to the pool