wifi was cutting out and not available for a long time

parking lot sprayed

parking lot was being sprayed

party in the parking lot

ease of check in and checkout. free parking got rooms side by side

we chose this hotel as it was pet friendly. too expensive for room that we had -grubby carpet.

complimentary breakfast was adequate. kitchen area was clean.

restaurant close across the parking lot which was very convenient and it was good

noted 1 sn, 1 tsn offering only (each entity carries 5)--however, the wifi could stream more on your device, if

breakfast

laundry rooms should not be allowed to operate past 11 pm when they are next to a guest s room

laundry room on each floor

very clean and comfortable. excellent breakfast! great coffee! lots of free parking!

i couldn t connect the wifi to my ps4 system ud83dude2d

pool was not open

home 2 hilton in milton, ontario is well maintained from outdoor entrance, room, gym, pool, laundry room,

was a laundry room you could use and it was only

coin laundry was broken

laundry was cheap

it's nice that there is a coin laundry on-site

bed sheets smelled like sweat or like they left laundry sitting wet and then put it in the dryer

fault of the hotel, but due to covid restrictions, housekeeping, laundry, and hot meals were not available during

i used the gym which is ok and the swimming pool, a little chilly

to covid i was anxious to take this trip with my kids, as my daughter is high risk

i only ever managed to get hot drinks to use their wifi

(like a wet laundry that is not dried well) there s no free bottled water

having to get them replaced which is inconvenient, weird smell in the room and no place to do laundry for long

no laundry generally the rooms and all seems older

laundry service

due to lock downs no pool or gym use

was great and we weren't charged for our kids to eat because they don't each much we were very appreciative

free parking

was quiet even though there were lots of kids from out of town on a school trip and taekwondo competition

the walls are thin, we could hear kids screaming in the middle of the night from the room next door

pool area was great too

options for breakfast, comfy bed, clean linens and towels, friendly staff, laundry facility, kitchen, pool,

this is not a criticism, if i were a long term guest, laundry facilities within the suite would be greatly

the hotel even has a laundry you can use

had everything we needed: kitchen, wifi, good breakfast, laundry room, free parking.

only complaint (if even) - is that when using the guest laundry, a small load took two dryer cycles to dry,

no laundry service active sat and sunday

the laundry room has sewer smell

free wifi complimentary toiletries clean quiet friendly

very accommodating and professional , comfy beds , exercise room and pool were great

remote did not work no microwave bar closed

laundry facilities clean and a few steps from our door

access to laundry

tiny table in kitchen but that didn't bother the two of us

value for money - 2 bedrooms sharing a bathroom and mini kitchen/diner

minor issues: no utensils or anything else in kitchen (fridge and microwave, that's it); shower a bit small with

water slide was awesome! kids had a blast.

room not very clean and old carpet

i was very happy that the snack bar served starbucks coffee

great slide for kids! open weekends, service faantasticud83eudd73

free wifi speed is terrible 2mbps up & down, toilet ran all day and night and was not fixed before we

next morning a wonderful gent at the desk was only too happy to go to the laundry and get me 2 facecloths

laundry room is in the basement and needs a key to access

grocery store just across the parking lot and fast food within walking distance

great welcoming service from mr.anu. very accommodating with my request for early check in

wifi did not work on the last day for several hours and the front desk had guests calling the

then the property said they would check with the linen/laundry staff

i am fond of breakfast of that hotel

value for money convenient place food available just next door nice swimming pool

parking

we went to use the facility and the hot tub was full of kids with parent service watching them and the pool

also, the hotel has laundry and fitness centre, required for a family

the breakfast was exceptional. i definetly would stay there again.

the kitchen area

excellent breakfast and specious parking.

the staff were friendly and the property had free parking

was broken laundry was broken, hot tub jets broken my breakfast was gone bad

i also like that there's laundry facilities if needed

staff were always pleasant, polite and helpful. guest laundry room was a bonus and very useful

choose spa tub room

there is plenty of parking, a nicely refurbished gym, and a pool with a whirlpool

close to a go station and there is coin laundry onsite

relaxing atmosphere, free parking, there is also a laundry room in

have been a sign in laundry room about cost and where to purchase laundry detergent

great location, close to the airport. laundry facilities very clean and machines worked well.

guest laundry was great and fast wifi

i utilized the laundry mat which was fine and the pool, but disappointed that there was no hot tub

pool has to be open later. i m a trucker and i come in late

bar only open later in the day

no sanitary wipes in the gym

parking sucks

they have complimentary breakfast, free parking, self-service laundry and indoor pool

extremely poor wifi - windows didn't isolated well the noise from the road - had no cash for laundry, asked the

the on-site laundry facilities were a bonus along with the swimming pool

good breakfast, laundry room very useful and very spacious family suite

pet friendly

a pool, a fitness room, laundry room, a restaurant/bar

one elevator working, guest laundry washing machine was 'out of order', and overall, the place was a little

also, having working laundry facilities on my floor was a bonus

as well, the bar could stay open a bit

parking,pool,staff,gym was excellent

cleaning was not done properly. no laundry service

laundry service was good, should have another an extra washer/dryer

poor breakfast.

about whether our room was ready or not which had us going to and down the elevator with 3 small kids several

waterslide hours kids were disappointed

i didn't the fact that you have to pay 8 dollars for laundry and you need to buy detergent too

laundry procedures, not customer friendly.

we had an issue with doing laundry, we were waiting for a gentleman to take his stuff out of the dryer for 2

laundry room can have a little device to pay with card or with tapping.

a lot of different amenities available, such as laundry, pool, fitness centre etc

loved how the laundry room is big n spacious, opens 24/7 unlike other hotels

guest laundry onsite if you re staying longer

the kids found the pool a tad small!!!

the location is good, with lots of parking space

use netflix or youtube and more tv entertainment options especially for families travelling with kids

hotel exceeded our expectations in terms of cleanness , service, even a simple but very good breakfast

breakfast

the night, all outlet powers were down, except ones in bathroom and kitchen

the breakfast was ok

the hotel is up-to-date and clean; the room is spacious and we love the private kitchen

laundry facilities were complimentary

clean, comfortable bed, free laundry

the beds were very comfortable and parking was easy.

unsupervised children in the pool were shouting so loudly it was unpleasant for other guests (and i'm a primary

room rate felt quite high for a one-night stay, and food and beverage prices at the bar were on the expensive

breakfast was the best .... thanks so much!

breakfast included, free parking. clean and comfortable. just 5 mins away from highway 401.

the free parking is a bonus

very clean, staff is friendly, parking and breakfast is included

was large and clean, hotel better than described, included breakfast was superb, free overnight parking was a

kids loved the pool and the basketball court and used both during our time here

pool is good

also, the pet fees were a little on the higher end

maybe longer pool hours

pool was clean and spacious

i m not sure if our room was over the laundry room is beside and ice machine but it kept us up all night

convenience store and a gas station, restaurant and coin laundry are available in the same building complex

coffee no breakfast no service no way to due your laundry there is one guest server that harrassing me also the

friendly staff, the convenience of having a coin laundry and a convenience store

restaurants below were closed, pool closed, atm didn t work, laundry closed

location designated smoking area trash room laundry

on the hallway from other room s cooking ,and the room wasn t clean, the broken vending ,and laundry machines

likes the conscience of having a vending/ laundry area

i like the fact that there is a kitchenette and laundry.

they didn t had change for laundry

nice and clean property, away from all noise and distractions, new furniture and interior, laundry facilities

no laundry bags

has laundry at facility, which is convenient

in addition, although there was laundry facilities where you could do your own laundry, the hotel was not

the laundry facilities were out of order for the 6 days of our stay

the laundry option is another one

there was a laundry room which was free to use - great for families with young children

i m impressed that the hotel has a laundry room

healthier options for breakfast (like natural yogurt, not always sugared and flavored) also the laundry service

the clean room, amenities and the complimentary laundry room for guests

the location was central,the hotel was quiet and clean..there is also a laundry

have been close to the laundry as it sounded like machines spinning

slow in plowing parking lot after a snowfall

due to the covid19 pandemic, pool and gym were closed

my kids and i enjoyed our stay and will surely be returning again

no laundry room for extended stays.

always clean, complimentary breakfast, wifi, friendly staff and service

wifi is free and easy and parking is ample and above ground

) the gym was not available because of renovations and i was looking forward to that

free wifi free parking and free breakfast although we always go for the

put my laundry in the plastic bag and i couldn't find it the next day, thought the staff took it by

laundry facilities were sub par, ended up going to a laundromat

breakfast was not good, variety limited, biscuits were cold and all i tasted was the wood spoon and

breakfast #and placement of electrical outlets excellent wifi

clean, friendly staff, great breakfast

there was not a separate casual bar area where you could go to in the evening - it is all part of

no railing to get in to indoor pool

beautiful setting, very quiet. food was good and enjoyed the pool at the spa.

the outdoor hot pool was excellent in which we spent several hours enjoying a drink and getting to meet other

dining room service, first class food and service.

the coin-operated laundry was very much appreciated for my 5-night stay

clean and modern. laundry facilities.

i like that the rooms have microwaves, and there is a guest laundry. both really useful

service was excellent especially asha at bar and james for breakfast

the pool area and reception area

guest laundry

love that you can do laundry, won't bring so many clothes next time

on-site parking was convenient, and the service was well-organized, making it easy to come and go

was great, friendly staff, great breakfast, nice pool and gym

the staff was wonderful and the room was great. excellent breakfast and bar as well.

bar mason restaurant offers a small selection of food and they are expensive

food at bar mason was quite good

it would be nice to have some dishes/mugs and cutlery provided with the kitchenette by default (we asked the

and bar were great

no service to pet owners for dining

- we had 3 cup covers and 2 cups and only 1 tea bag only 1 sanitizing wipe in the bathroom the laundry area on

i had to pay for laundry and pay for detergent too. it should be free of cost.

wifi did not work due to maintenance, and hotel did not provide heads up at time of booking

was in transit so it was a very short stay and i was alone with my two young kids

i enjoyed the gym and the treadmill.

the laundry room was clean and functioned very well

free parking available on site

the room was spacious and had a refrigerator. free parking. good wifi connection.

wifi, single ply tp, terrible strong perfume smell in the room, police out front on two of three

my devices couldn't get on the internet using the wifi, but that could also be their peculiarity, not the hotel

the room was ok (comfortable, clean) but no laundry bag

maybe the hotel should think about updating the laundry system

and the laundry room very useful for a 5night stay

our room was next to the laundry but we heard no noise at all

staff were courteous and helpful, laundry on site, breakfast included, reasonably priced.

we made use of the breakfast, laundry

it wasn't very clean. someone did laundry and it was in a chair by the ice machine

location, good customer service, clean, coffee and tea available in the lobby, laundry room available, nice

laundry and fitness room available which i didn't use

that they had laundry on site

the breakfast spread is good. love the laundry facility.

ultra modern room. very clean, great staff and facilities. even free to use the laundry.

well equipped, food was good staff very friendly and helpful, and the fact that the use of the laundry facilities

the laundry facilities were convenient, and while the pool was lovely, the water was a bit cool for my

location, pet friendly, friendly staff, laundry facilities and breakfasts all make this a very good

well renovated, comfy beds and has a laundry that we can use for 2

staff, good location, sufficient parking spot

kids loved the pool, and the breakfast was great.

parking was great and we did not have to pay for parking

pool and whirlpool were great

laundry was left with tags for laundry in the room and it wasn

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

only thing is that there are laundry facilities however soap machines need repair and we had a bit of trouble

was next to laundry room-machines were noisy in the morning

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

the cleanliness and comfort was fantastic. the great laundry facility was convenient

the hotel has a laundry room for the guests to use, clean and well organized

priced hotel with no cleaning in rooms even after request one laundry machine for whole hotel hard to book no

pool, laundry, shuttle to airport, nice staff, quick cleaning service response, nice lobby and public

wifi connectivity sometimes spotty, laundry room a bit a grubby but at least they had one.

room was across the hall from hotel facilities (i think it was the laundry)

the gym was good as was the laundry facility

close to everything always has a shuttle no matter what time staff is fantastic

the shuttle driver wasn't pleasant until after he realize i was a customer.

it was close to various location where i needed to go. it was clean and had gym.

no coin operated laundry machines for guests.

no laundry, small breakfast, poor wifi connection.

ceiling or other bright light in the room, no laundry facilities on premises or within walking distance

i can make that would have made my stay better would be an upgrade to the coffee on offer at breakfast - it was

free parking, close to everything

no laundry machines for ppl staying long

for a slightly late check out but was told cost was$50

excellent gym facilities

the bar and restaurant felt more like a cafeteria than a place to relax in comfort with friends

we don t eat breakfast, but we drink coffee. the coffee is good. the location is good.

breakfast offered a change of menu over the days that we stayed

the pool to be bigger?

staff, clean room, free parking.

when i arrived at the reception desk - personnel gentil et pret a aider a la reception great breakfast including

like this place because it is clean, has a gym, free parking, friendly staff and breakfast is included

as we were traveling as a family, it was very helpful to have a self-service guest laundry facility available

no shuttle transportation to the airport

car parking was also free

wifi was somewhat okay but this is just nitpicking as there wasn t much, if any notable things to

hotel had everything you needed and also had pool and gym if required

was able to get a late check out which was much needed

it got a good gym and a nice swimming pool

we were unable to dine in the restaurant and had to get room service

gym is great, so is the pool. room is clean and as expected.

for kids and everyone else

loved that you got soap or dryer sheets with each purchase of a coin to do laundry

includes a full kitchen plus breakfast, as well as extra sleeping because of the sofa bed with laundry facilities

laundry room is not 24 hour, so if you want to wash clothes at 10:10pm, you won t be able to

breakfast had a lot of options but not a lot of healthy alternatives or stuff the younger kids

size room, friendly staff, pool and restaraunt had lots of choice, including for the kids

convenience and that the gym was open and they made it feel safe and comfortable the covid

i liked the breakfast ud83dude0b i would definitely stay again

parking availability is good option with little charged amount (paid basement parking is blessing

it is convenient and close to yyz airport and offers complimentary shuttle service

my kids loved the pool. great staff. clean rooms

there is everything you need for a good holiday: we used the pool, laundry, bistro

location, from our window we could see planes landing so the kids were thrilled

we were told when we signed in that their restaurant and bar were closed due to the holidays

room tv did not have wifi, the manteinance guy came, he couldn t fixed it, i gave a tip

the front staff argued that the room was for 2adults 2 kids and did not want to cover breakfast for the 3rd

especially towards the end of my stay kitchen staff could have been friendlier low quality laundry facilities

clean, convenient, free parking, kitchen. great facilities including a laundry room.

more fans in the gym

clean, convenient, free parking, kitchen. great facilities including a laundry room.

wifi too slow

to pay $10 for a cotton laundry bag who knows how long it was on the closet floor we were the only ones on the

rooms, super high-quality duvets on a comfy bed, comfortable work desk with fast wifi

easy access to the airport via the shuttle train

very easy to walk to the shuttle train

wish there was a shuttle bus not the train

they also did not follow the requests i had made about not being placed close to laundry due to my having copd

laundry wasn't available with the accommodation, it needed some arranges

we stayed in room 132 which was on the first floor right by an exit and directly across from the laundry

location close to family, updated main lobby and dining, available gym and laundry

nice staff ! was nice had gym laundry and breakfast!

upstairs, exchanging money for me, calling me a taxi, and even directing me to the nearest laundry facilities

did not eat breakfast as we could not eat due to hospital appointment.

the wifi worked

to the mohawk races and came back and there was one parking spot and one customer was over on yellow line and

i didn t have the breakfast.

it was not make up but moisturizer that is tinted and i explained that it washes off in the laundry

comfy beds and pillows, very clean, nice pool.

the staff were very courteous, and the pool area and hotel was exceptionally clean.

breakfast was good , nice clean dining area

the eggs and sausage were really cold. the only thing i was disappointed in was the breakfast.

the breakfast was repetitive

my info said that breakfast was included - when we got down for breakfast the host said it was not included

pool was good, workout room was good

of parking, clean facilities for room, halls, elevator, property and eating area

the food selection at breakfast was very limited almost a reptition everyday

nice clean spacious rooms, and the added bonus of having a laundry room, pool and gym

airport shuttle service was unacceptable

and appreciated the complimentary taxi service provided in place of the shuttle, which was out of service

the quality of the room and breakfast services was satisfactory

gym facility could be a bit better

helpful personnel. laundry room. breakfast.

self laundry service at reasonable price, pantry service

made use of the laundry and restaurant

pool was gross as was the hot tub kids were unsupervised and made a gaint watery mess that someone could have

pool way too many kids running and screaming around the pool and hot tub

laundry room on 5th floor was handy to my assigned room

laundry needs more washers and driers

laundry room was occupied at all times, no tissue paper in the room, shampoo was empty when we

the staff are super nice and helpful, but the rooms, hallways, and especially the laundry room was a bit filthy

was beside the laundry room and the machines were very loud throughout the night woke up several times with the

laundry, gym and pool both helpful for longer stays

excellent size small kitchenette and very comfortable bed and laundry facility

even included a kitchen (stove, dishwasher, full fridge) and plenty of space for the kids

had a suite, we didn t expect to have a fully equipped kitchen, free coffee and everything one may need in a

parking, easy access to freeway

the common areas such as laundry, pool, and breakfast area were fine too

very friendly staff and they had a laundry which was great.

there is laundry onsite

one of the two laundry machine sets doesn't work at all

the pool is divine

big room ..laundry... big and very comfortable bed ...very nice staff and professional .

convenient laundry room for the guests

there could be more washer and dryers in the laundry room.

a definite plus is also a coin laundry in the basement and the staff is very friendly and professional

the gym was awesome

having laundry available was

the bed, the breakfast the room,and the laundry room. the elevator lobby.

the laundry room accepted debit or credit cards

spacious room, laundry facilities on site and staff extremely helpful

free laundry was a plus

the breakfast food. no laundry machine (self-service) which is cheaper

the breakfast was well stocked and had a variety of healthy options

the kids enjoyed the pool and the breakfast was really good.

the pull out bed was suitable for little folks/ kids only and might have been due for retirement well before

room service was efficient and safe and the breakfast was really

laundry at the basement

the room smelled clean - like fresh laundry

modern, inviting, and offered food and bar service.

wasn t well, i originally book a room with the spa bath and upon checkin is when i was informed that the room

no room service.

should have more than one self service washing machine and dryer for the whole hotel when doing laundry and

, i would never smoke in the room, went back up with the employee and told them all i smelt was laundry from

often having to wait due to staff in the elevator with their laundry bins

the laundry was nice but then they only took 1 type of coin and it was difficult to get change for it

staff helpful, hot breakfast, comfy beds, microwave, fridge, sauna, pool, laundry facilities, patio, miscellaneous

he helped me with the check in process and could see we had had a rough day, he gave my four kids and i free

kids enjoyed it

late check out

hotel has great gym and pool and sauna area ,room was clean and bed was big

everything is fine, it s just that the fan in the pool area makes the surrounding cold.

no laundry services, cleanness could be better

the spa tub was a great touch and had plenty of towels

pool was lovely and warm and we had it all to ourselves

breakfast was good

there is a small gym and pool too

also has laundry

the kids appreciated the pool and the gym. the room was spacious.

wifi kept kicking me off and had to restart

breakfast was decent - english muffins, toast, sausage patties, eggs as hot choices and cereal

room service was not that great

wanted to do some laundry and they had no change at the front desk which was very irritating

not enough handicap parking

amount of post breakfast or breakfast related) snacks available all day (muffins) for young kids given how

we spent most of our time visiting the pool and hot tub

pool area was in excellent condition

to be very busy with young families seemingly there for a hockey tournament perhaps, room quiet, breakfast

pool and breakfast was great. staff was very friendly.

location, large comfortable room, wifi, ac, tv, large parking lot, restaurants nearby

rooms were clean and pool and gym were very nice.

pool and breakfast was great. staff was very friendly.

suggest using a good or better anti-static softener in your laundry wash cycle

laundry is very bad

the laundry room was inaccessible at first but when opened was discovered to be dirty

one of the reasons we chose this hotel was for laundry

laundry facility on premises. required towels were delivered daily

the laundry facilities were not operational

staff brilliant and friendly and a nice swimming pool

there is lots of parking

the pool is open in the middle of the main floor making the hallways and lobby humid

do not like pet friendly aspect as i could smell wet dog

beautiful room; breakfast included. loved this hotel and great location.

pool nice and warm and my partner enjoyed gym

the room was great - nice kitchen area

i think the continental breakfast could have been better. their eggs were awful

the pool and hot tub could have been a little warmer.

i was put in a room that was beside the heating and laundry room the heating system was not working well so i

i can hear people from upstairs pulling their luggage; neighbour taking shower; the laundry room running the

no laundry service, which should have been there

they have a fountain outside and fireplaces inside the rooms!

very old, too much expensive, they let us wait till 3.30pm with kids to get the room

the laundry room existed as advertised, but it required a key, which apparently is unique, and some

by accident on a bed sheet, i quote your making me do more work now, i have to take it to the laundry room to

was decent and didn t smell considering it was a smoking room i got

convenient. smoking room available.good price. perfect for my transition between apartments.

we weren't given wifi passwords or a tv remote in our room , no welcome book saying what's around the hotel or

laundry and gym access

free laundry is great to have

great breakfast in the morning and the beds and pillows were incredibly comfortable

could modernize and improve the shuttle service

free airport shuttle

laundry

also guest laundry was out of service which was a big reason we booked here over other places

laundry area only has one washer and one dryer, which made it quite time-consuming and inconvenient

kitchen staff was not welcoming

pool area was too small