didn't like the fact that a dining table replaced the comfortable chairs in the area where the fireplace is near

gym was not stocked with paper towels or spray that i could use to wipe down the equipment i used

whole place is a full retreat package, sauna, steam, hot pool, indoor pool, excellent food, massages, the

we enjoyed a drink by the pool so that was an added luxury

parking at night was too far from the main building........husband has difficulty walking.

the kids were hoping the pool was open, but we understand why it wasn t

good pool and hot tub

grab and go breakfast was good staff was great

didn't use the pool or fitness facilities so can't comment on those

breakfast more whole wheat bread..

the golf course was beautiful but challenging to play

need updating need wing for adults trying to relax with no kids noisey with kids running

amazing scent welcomes you amazing staff,wants a quiet place with spa,romantic,family friendly,golf, it's

i had to insist on a kids menu option while dining at babo; it's available via room service but apparently not

food and breakfast was great

good to have a gym, swimming pool and business centre

location, large comfortable room, wifi, ac, tv, large parking lot, restaurants nearby

fitness club - size of the chamber - free coffre all day - parking

parking was good

rooms were clean and pool and gym were very nice.

kitchenette with separate living, sleeping areas was nice

the parking lot has a large crack/bump which could be detrimental to a low riding vehicle

the room ended up having a full kitchen (fridge and stove), which was unexpected and nice although not needed

lack of towels supplied, tv did not work, wifi was

the wifi didn't work.

2) i did not book a pet room initially as the option was not available but upon checking the hotel policy

change the breakfast menu at least few days.

good wifi

the grounds were kept very well the room was very clean , the breakfast was outstanding and very good and

the bed was comfy the breakfast was delightful the room was clean

love that you can do laundry, won't bring so many clothes next time

guest laundry

behind the bar did not seem to know what they were doing and our order from the restaurant took a long time

i didn t like that it never had the option of a snack bar in the room.

pool was so good

laundry room is in the basement and needs a key to access

next morning a wonderful gent at the desk was only too happy to go to the laundry and get me 2 facecloths

the wifi did not work, and the hot tub was cold and never warmed up.

comfortable bed and good wifi.

the spa and the pool and the cafeteria in the entrance a good screen tv size inside the room

put my laundry in the plastic bag and i couldn't find it the next day, thought the staff took it by

laundry facilities were sub par, ended up going to a laundromat

i would suggest that they have some weights in the gym as i tried working out and it was very limited

had a wonderful time there; the wifi, temperature, food, ambience, staff, and the pool were fantastic

the wifi was terrible. i had to keep turning it off to get things to open by using my own data

no laundry room for extended stays.

needed repairs as well as the gym

i had a very peaceful and restful sleep and the free breakfast was icing on the cake

no room service due to covid

was amazing and very friendly, place was clean, and room service and front deask stuff were very accommodating

the kitchen staff is a big asset for the place

there's a tim hortons and convenience store across the parking lot

there was many people yelling in there rooms and letting kids run the halls really late 11 pm and we had to be

very professional staff, clean hotel, greak breakfast and gym area was nice.

staff, room, gym all was great

clean and modern. laundry facilities.

the coin-operated laundry was very much appreciated for my 5-night stay

i like that the rooms have microwaves, and there is a guest laundry. both really useful

wifi was good

i would have liked to have the restaurant/ bar open later.

i utilized the laundry mat which was fine and the pool, but disappointed that there was no hot tub

they have just few parking for 2 hotels right next to each other

plenty of parking

free parking and you didn t have to walk far

is spacious and clean beds are so comfy and clean enough parking spots staff is so friendly corridors are so

extremely poor wifi - windows didn't isolated well the noise from the road - had no cash for laundry, asked the

the on-site laundry facilities were a bonus along with the swimming pool

good breakfast, laundry room very useful and very spacious family suite

they have complimentary breakfast, free parking, self-service laundry and indoor pool

my kids love it. actually, we love it. breakfast.is amazing, the room is clean, pool is warm

staff were always pleasant, polite and helpful. guest laundry room was a bonus and very useful

i also like that there's laundry facilities if needed

was broken laundry was broken, hot tub jets broken my breakfast was gone bad

no breakfast options room service = i booked for 4 guest and when i got into my room they just left 2 towel

disappointment for the kids and

laundry service was good, should have another an extra washer/dryer

cleaning was not done properly. no laundry service

in the king suite for a family , close to highway, we weee there for a baseball tournament the kids had a blast

no bar or restaurant

kids loves water slide and pool

laundry facilities clean and a few steps from our door

access to laundry

the wifi was complicated to log in to and sometimes cut out.

clean rooms, kitchen area, everything

small kitchen table and two chairs

also, the hotel has laundry and fitness centre, required for a family

the breakfast was exceptional. i definetly would stay there again.

good breakfast

it was clean and wifi was good.

breakfast

have been a sign in laundry room about cost and where to purchase laundry detergent

great location, close to the airport. laundry facilities very clean and machines worked well.

relaxing atmosphere, free parking, there is also a laundry room in

was doing their best to be accommodating, laundry on site was cheap and very much needed after my travels

close to a go station and there is coin laundry onsite

laundry facilities were complimentary

clean, comfortable bed, free laundry

kitchen smell at the lobby all day and night

location, price, restaurant in hotel, friendly staff, not having to pay for parking

i called to book i was told parking was free and hotel was four minutes away from the airport

also, having working laundry facilities on my floor was a bonus

one elevator working, guest laundry washing machine was 'out of order', and overall, the place was a little

a pool, a fitness room, laundry room, a restaurant/bar

the server was doing drinks, answering room service orders, preparing the light dinner plates

i think i was far better living in small space like pantry of kitchen

then the property said they would check with the linen/laundry staff

great location, clean pool area, and large rooms

cleanliness front desk staffs elevator quietness bar pool gym

was no breakfast due to covid but there many nice food places across the street

the wifi was awful, cleaning only if you request and the breakfast was not included

laundry procedures, not customer friendly.

laundry room can have a little device to pay with card or with tapping.

i didn't the fact that you have to pay 8 dollars for laundry and you need to buy detergent too

we had an issue with doing laundry, we were waiting for a gentleman to take his stuff out of the dryer for 2

a lot of different amenities available, such as laundry, pool, fitness centre etc

loved how the laundry room is big n spacious, opens 24/7 unlike other hotels

guest laundry onsite if you re staying longer

swimming pool is very small

rooms staff gym pool

has a kitchen!

friendly staff, the convenience of having a coin laundry and a convenience store

laundry room for the hotel guest need to be separate from the public

great for a short stay for business, and has a laundry mat downstairs.

convenience store and a gas station, restaurant and coin laundry are available in the same building complex

i m not sure if our room was over the laundry room is beside and ice machine but it kept us up all night

gym facing swimming pool- think about it!

was only one staff in the kitchen and dining area

kitchen sink was clogged, i told the reception but they didn t do anything, checked in was very

hotel exceeded our expectations in terms of cleanness , service, even a simple but very good breakfast

breakfast finishing at 9 am (should be at 10 am).

did not use pool but appeared spotless as well with good water quality

very clean, staff is friendly, parking and breakfast is included

breakfast included, free parking. clean and comfortable. just 5 mins away from highway 401.

getting to onsite parking lot was awkward.

i travelled with kids

such a nice selection of food and available until 11 am, which is great when you have a late check out

kids running in the hallway, but they came and advised the other guest's...

the restaurant staff arranged for our kids to eat free anyway

walking distance to terminal 3. excellent gym, comfortable beds.

pet friendly and nice takeout meal

laundry room is not 24 hour, so if you want to wash clothes at 10:10pm, you won t be able to

loved that you got soap or dryer sheets with each purchase of a coin to do laundry

includes a full kitchen plus breakfast, as well as extra sleeping because of the sofa bed with laundry facilities

the swimming pool with hot whirl pool was the highlight of the hotel

ideal for the night at the airport the shuttle bus worked well

kids loved the pool and the basketball court and used both during our time here

wifi connection was unreliable

i didnt have breakfast bc of jetlad

breakfast was included, and that was a plus with kids

the room was a great value and had a lot of amenities full kitchen, hot tub, fire place.

no laundry generally the rooms and all seems older

having to get them replaced which is inconvenient, weird smell in the room and no place to do laundry for long

(like a wet laundry that is not dried well) there s no free bottled water

laundry service

the location was not great, the gym was so small

free parking

room service was closed and we werent informed of it

the late check out, since we didn't sleep through the night

staff very friendly, also the lady at the bar who recommended nice food for dinner

gym was small ,near the pool pool had bad smell we wanted to turning of the air condition but they

options for breakfast, comfy bed, clean linens and towels, friendly staff, laundry facility, kitchen, pool,

this is not a criticism, if i were a long term guest, laundry facilities within the suite would be greatly

dryers in laundry room weren t working, we had to switch between 3 machines to get it somewhat manageable

only complaint (if even) - is that when using the guest laundry, a small load took two dryer cycles to dry,

if i wasn t near at the laundry place!

to pay $10 for a cotton laundry bag who knows how long it was on the closet floor we were the only ones on the

clean ,quiet and had a great bar / restaurant

rooms, super high-quality duvets on a comfy bed, comfortable work desk with fast wifi

also small but very efficient gym if you want a run but do not like the fumes from the

would have been good to have a bar fridge in the room.

- we had 3 cup covers and 2 cups and only 1 tea bag only 1 sanitizing wipe in the bathroom the laundry area on

i had to pay for laundry and pay for detergent too. it should be free of cost.

had to originally ask to switch rooms because i was placed on a pet friendly (i suppose) floor dogs

friendly professional staff from the front desk to restaurant/bar to housekeeping etc

little farther from the airport but with the shuttle and price it was worth it

no laundry service active sat and sunday

the laundry room has sewer smell

bar was closed when we arrived (which was not a late night)

too many people in the pool area

there was a family in the adjacent room, with very noisy, crying kids

location is near 401. kids had a great time

pool area for the kids

gym and pool are very big in size too

pool was very busy was not even able to go and enjoy

a full big box gym with a connected hall to the hotel

the breakfast food. no laundry machine (self-service) which is cheaper

large, clean and quiet room. good breakfast. free shuttle & wifi

used the gym and the transfer bus they were great

the room was the perfect size, the kids enjoyed the pool, the onsite parking was reasonable, the location was

ease of check in location to airport was great and free shuttle kids loved the pool

the room smelled clean - like fresh laundry

laundry at the basement

room service closed at 11pm, i had a free breakfast with my room, but i didnt get to have it

good wifi

pool was a perfect temperature

there is laundry onsite

the common areas such as laundry, pool, and breakfast area were fine too

very friendly staff and they had a laundry which was great.

one of the two laundry machine sets doesn't work at all

good breakfaat options . friendly cleaning staff. clean and well-appointed gym facility.

staff amazing, clean room, gym and pool

my family loved the pool.

very good pool and gym, comfortable bedrooms and a shuttle bus from airport.

beds were very comfy loved the upgrade and fireplace!!

everything is fine, it s just that the fan in the pool area makes the surrounding cold.

has laundry at facility, which is convenient

nice and clean property, away from all noise and distractions, new furniture and interior, laundry facilities

the laundry facilities were out of order for the 6 days of our stay

in addition, although there was laundry facilities where you could do your own laundry, the hotel was not

no laundry bags

great laundry room!!

i like the fact that there is a kitchenette and laundry.

they didn t had change for laundry

on the hallway from other room s cooking ,and the room wasn t clean, the broken vending ,and laundry machines

spending hours at the laundry mat to ensure items are safe to bring home

have been close to the laundry as it sounded like machines spinning

the location was central,the hotel was quiet and clean..there is also a laundry

free wifi was not really free and tv was very outdated.

location, car parking, and wifi

due to the covid19 pandemic, pool and gym were closed

healthier options for breakfast (like natural yogurt, not always sugared and flavored) also the laundry service

there was a laundry room which was free to use - great for families with young children

the laundry option is another one

are free laundry services and for the location was good breakfast was very good with a good selection

the clean room, amenities and the complimentary laundry room for guests

and the laundry room very useful for a 5night stay

access to laundry facilities 24//7

they have a laundry room and we managed to wash all of our clothes for a good value

the room was ok (comfortable, clean) but no laundry bag

pool & laundry facilities were closed although no mention on the website

gym, laundry etc. everything we needed and then some.

we made use of the breakfast, laundry

location is great. only 2 floors, easy to go up/down. has laundry onsite.

laundry and fitness room available which i didn't use

it wasn't very clean. someone did laundry and it was in a chair by the ice machine

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

i wish there was a hot tub and laundry facilities

only thing is that there are laundry facilities however soap machines need repair and we had a bit of trouble

was next to laundry room-machines were noisy in the morning

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

the cleanliness and comfort was fantastic. the great laundry facility was convenient

the hotel has a laundry room for the guests to use, clean and well organized

wifi connectivity sometimes spotty, laundry room a bit a grubby but at least they had one.

pool, laundry, shuttle to airport, nice staff, quick cleaning service response, nice lobby and public

priced hotel with no cleaning in rooms even after request one laundry machine for whole hotel hard to book no

room was across the hall from hotel facilities (i think it was the laundry)

the gym was good as was the laundry facility

is not hd water in sink did not drain noisey from other guests in hallway room service plates in front of my

waiting for our shuttle was a bit of a hassle, but it was figured out pretty quickly!

wifi code needed to be changed daily an the speed was slow

free laundry is great to have

laundry and gym access

could modernize and improve the shuttle service

we used the airport shuttle, which is quick (7-9 minutes), leaving every half hour and easy to get on and off

great breakfast in the morning and the beds and pillows were incredibly comfortable

nice clean spacious rooms, and the added bonus of having a laundry room, pool and gym

the breakfast was fantastic

breakfast and clean rooms

the bar premises looked really nice and around 15 people were enjoying it

the staff was very nice. the pool and fitness area was also good

my info said that breakfast was included - when we got down for breakfast the host said it was not included

of parking, clean facilities for room, halls, elevator, property and eating area

pool was good, workout room was good

i specifically booked a room with a kitchenette which was not reserved

included breakfast and the beds were so comfy!!

also has laundry

pool was clean. wifi worked and was free.

fully stocked kitchen nice for enjoying happy hour and morning coffee

love that they have gym and indoor pool

wifi kept kicking me off and had to restart

pool water can be a little more warmer

limited choices of hot items and viennoiseries in the breakfast buffet.

good breakfast

improve the airport shuttle pickup

lack of disclosure of pet friendly facilities there was no mention of a pet fee of $100 especially when our pet

there is everything you need for a good holiday: we used the pool, laundry, bistro

problem with pool area. water leaking from ceiling.

i was woken up by kids at 6 am running around and shouting in the

location, from our window we could see planes landing so the kids were thrilled

good swimming pool and nice gym

as we were traveling as a family, it was very helpful to have a self-service guest laundry facility available

had blocked the entrance for a period when we trying to leave the parking lot

friendly staff, in-room kitchenette, modern furnishings and comfortable bed and bed linens.

airport shuttle

hotel had everything you needed and also had pool and gym if required

late check out was allowed. i got stuck at breakfast longer than check out

no coin operated laundry machines for guests.

ceiling or other bright light in the room, no laundry facilities on premises or within walking distance

no laundry, small breakfast, poor wifi connection.

good wifi, good breakfast

free parking, close to everything

no laundry machines for ppl staying long

kind of wish the bar was open like most are.

my room was directly by kitchen exhaust. i was not given a room change when i requested

should offer coffee mugs instead of paper cups. wifi is weak in the evening.

wifi didn t work in our room. we had to change rooms to get wifi

i can hear people from upstairs pulling their luggage; neighbour taking shower; the laundry room running the

no laundry service, which should have been there

i was put in a room that was beside the heating and laundry room the heating system was not working well so i

delicious breakfast

the corner fireplace and cleanliness was excellent

the laundry room existed as advertised, but it required a key, which apparently is unique, and some

by accident on a bed sheet, i quote your making me do more work now, i have to take it to the laundry room to

lots of unsavoury people hanging around in stair cases and parking lot

wifi didnt connect

the entire hotel smells like urine there is a homesless man living in his broken down car in the parking lot

tiny towels. my room was next to the laundry and ice machine., so a bit noisy

guest laundry, even though the washing machine only had one choice of cycles and water temperature

location, liked microwave and refrigerator available with convenient ice machine and laundry

the bed and location, liked the vending and laundry services, liked the view, when i made a booking mistake it

i had a room near the laundry room it was supposed to close at 9pm but laundry machine was still running at 1

laundry needs more washers and driers

there is even a do it yourself laundry room

laundry room on 5th floor was handy to my assigned room

was beside the laundry room and the machines were very loud throughout the night woke up several times with the

the staff are super nice and helpful, but the rooms, hallways, and especially the laundry room was a bit filthy

additional charges: adding to the frustration, they accused me of not paying for laundry services

the laundry room accepted debit or credit cards

having laundry available was

the bed, the breakfast the room,and the laundry room. the elevator lobby.

spacious room, laundry facilities on site and staff extremely helpful

laundry, gym and pool both helpful for longer stays

excellent size small kitchenette and very comfortable bed and laundry facility

loves having the kitchen in the unit

breakfast was amazing, delicious and fresh with a nice spread of varieties with easy access to get

right off of the highway. enough parking. complimentary breakfast. spacious rooms

, i would never smoke in the room, went back up with the employee and told them all i smelt was laundry from

boyfriend and i couldnt sleep because we were itching, not sure if its just the laundry soap they use or bed

often having to wait due to staff in the elevator with their laundry bins

the laundry was nice but then they only took 1 type of coin and it was difficult to get change for it

staff helpful, hot breakfast, comfy beds, microwave, fridge, sauna, pool, laundry facilities, patio, miscellaneous

booked this place because after a certain time of travelling we wanted to do laundry

more than one room (full kitchen, laundry)

hotel does have a lot to offer with full kitchen and laundry

our stay was only 2 nights but the full kitchen and laundry would have been beneficial for anthing longer

great location, and very helpful to have a little kitchen and a laundry (though it didnt work).