the facilities listed stated there was a laundry service and there wasn t , whilst a minor inconvenience and

only reason i giving it an 8 score instead of more, is that the wifi in our room was not working which was a

power bars available near beds for charging multiple devices

there was only one switch for the kitchen and living room, so disturbed my son in his bed

had a small kitchen and coffee machine

maybe a gym can be a bitter bigger.

gym too small

rooftop bar was amazing with fabulous espresso martinis

roof top bar and gym

also on day 2 they forgot to provide the breakfast order form for room service so we had to go to the buffet

sent laundry out and didn't realize the cost

wifi was a bit slow, and even though the room was fairly large there was no desk which indicates to

wifi kept acting up

the wifi signal

no telephone in the rooms, so a trek needed to go to reception, no bar area and no room service or tea / coffee

staff was awesome, hotel pool was great, location near so many great restaurants

hotel with a beautiful rooftop pool and bar

wine list and limited room service menu

no service at the swimming pool before 9pm.

were having some wifi issues during our stay

objects along with map of the city, helped me with taxi booking and managed well my requests for laundry (which

hotel, 4 stars, great fast wifi, which was no need to reconnect each time when you switch on, ideal location

slippers and bath robe in a 4 stars hotel, no room service (but pizza and sushi room delivery), not that clean

the beach was a bit further away but taxi around the corner so not a problem no spa on sight but was

bed with extra pillows, they allow us to late check out, nice neighbourhood, not so far, 20 minutes, from the

we loved the bar and outside terrace

very small gym with little equipment.

to the technical problems, i didn t have wifi for 2 days

nice bar and restaurant

location bar and terrace

location was great right in the the middle of the shopping, we loved the view from the bar, but felt the bar

the 9th floor bar / cafe / restaurant is excellent

the rooftop is really nice, so is the bar but we couldn t enjoy it for too long because of the opening times

the breakfast and evening bar food was pricey

limited menu and opening times of rooftop bar compared to expectations from description.

sent lots of items to the hotel's laundry and one of my tops returned totally shrunk, it could not fit a 5 years

no proper laundry service , i

location in center is perfect especially if you want to go shopping with teenage kids.

good value for money and flexible options for late check out

but we couldn't complain since we asked for an early check in

laundry services ridiculously pricey - breakfast good but also overpriced

we had to pay 30 euro / night for our small pet there was nothing provided from the hotel (e

the spa and bar area is small but still nice.

was very helpful, the spa and the gym are really nice and the room was better than in the pictures

the outside space is ok but not great and no outside pool

think if they had laundry facilities - it s would be beneficial for travelers especially in the old town

noisy with pipe work, for the 4th floor, then was woken pre 7am with the laundry

great hotel, good breakfast, close to everything in the center of the city.

location perfect. wifi worked well. the staff were all very nice and friendly.

breakfast adequate with sufficient choice and the hotel was def value for money

the laundry service is available for your convenient

nice decoration, great breakfast , beds and pillows very comfortable

not really anything i didn t like but if i was to wish for something more it would have been a spa that was

called room service at night and they said kitchen is closed

a small issue, when my wife burnt her feet on the tiles around the pool, she was ok but painful for 24 hours

no laundry machine

wifi could use a bit of an upgrade, as it s quite slow (not sure if it was due to outdated

we had a lovely room with a balcony , very comfortable , daily room service which kept the room spotless

very comfortable beds, frequent changes of bedlinen and towels, room service every day

wifi needs to be faster

would be good if there were any breakfast options on site

cooperation with the lotelito restaurant - breakfast not included.

wifi was quite poor, really hard to work / have reliable zooms

the wifi worked well

there was also a problem with the wifi but it was fixed within a short time

fresh towels are provided daily, and the room service is excellent

everything was perfect especially the breakfast

nice vibe in downstairs bar

ceiling height is so high (which is great) but i was cold for several hours on my first night the gym is nice

the rooftop bar was undergoing repairs

good air conditioning, comfortable large bed, small fridge with minibar, fast wifi

at the hotel only opens during weekends (so no room service either on a wednesday night but excellent restaurants

more choice needed on the room service. the options are rather bland.

30 when the hotel bar closes and also early morning tea if you don't wish to have breakfast in the

shame the bar on the first floor isn t operational

kids next door woke me up just by walking (but you can imagine kids walking making as much noise as

the wifi didn't work

lovely staff, fantastic location and cute breakfast!

decorated boutique hotel in the central part of the city staff really friendly and helpful bar downstairs serves

wifi was glitchy but otherwise, all was lovely.

laundry service excellent

needs more variety of food for dinner options. pizza from room service was terrible.

maybe go for encrypted wifi.

also, a lot of noise every day from inside when the room service starts, usually at 8 am, it definitely not

wifi

i used laundry services and was delivered pretty fast- i got my order ready the next day

hotel was fully booked), but as a consolation we have learnt that the sound was coming from the laundry area

the room rates are great deals relative to the usa, i found the laundry service prices to be a bit high

we waited until 4pm to get the room despite the fact we arrived early in the morning with two kids and that we

amenities, staff, breakfast, cosmetics in the room, super friendly pet policy, flowers boutique - all should

curved toiletries didn t smell nice restaurant closed service minimal - didn t even drop laundry put in back

slow wifi

pet friendly and local parking

amazing rooms, strong ac, and the gym, while sparse, is very usable

the location, staff is friendly, room and bathroom agreable. wifi is good. will come again.

furthermore, the prices for laundry service were literally a mockery, i

supplementary charges (laundry, bar) were very high

could be added & maybe a future idea is provide tea & coffee between breakfast & evening bar although they do

no weights in gym.

room itself and room service impecable

tv image was really bad and wifi very unstable

location was great, room was fantastic. kids love it.

wifi was horrible.

family friendly hotel so can be a bit noisy if kids are running around

no free wifi

was excellent - lovely view of the town square, comfy beds, nice bathroom, neat and tidy kitchen area - spotlessly

no smart tv. it would be great to have this especially with kids .

not sure if all rooms are like this, but ours also included a mini kitchen with fridge, drawers, and sink

it was a quad, with a king-size bed for a couple and two twins for the kids

there is a small hotel bar too, but drinks and tapas are also available at nearby establishments

ahead to confirm whether there was a laundry service available, but upon arrival learned it was not available

no iron in the bedroom although they did offer a very reasonable laundry service which isn t always convenient

nice small gifts to the kids made their stay

advertised free wifi available but it didn t work my entire stay, which made things difficult

wifi not great

no price list provided in the room booklet for minibar items and laundry services

iron in room or available from front desk - only option given was the laundry service

iron available - only a laundry/ironing service for a fee - i find this unacceptable and very rare

wish the wifi was a little better

the jacuzzi pool and the sauna at the roof top were the best way to relax after a long day of walking

wifi works in the rooms

4: appropriate for young adults

wifi was poor and the tv was unwatchable as it seems the dish maybe out of line, but i didn t

oissant,orange juice) -close to the center and metro -good check in and check out -bed -wifi

refrigerator, coffee facility, ceiling fan, airco, television en good wifi

laundry service was returned to my room 28 hrs after i left it and 4 minutes before i checked out

great location, friendly staff, lovely bar downstairs, room was great!

the roof top pool is amazing and spa

the spa pool advertised is not included - have to pay separately

it was close to all -the parc the center of town, the restaurants , good area for kids

great to have basic kitchen facilities and access to the laundry

laundry facilities on site

spacious apartment. laundry facilities. lift.

i did not remember (special thanks to her exceptional will to help), clean an neat, free laundry/ironing room

there is a laundry room in the top floor (6th) but it didn't had any air conditioning, and with an outside

young ladies at front desk were very nice but i was unable to get laundry done due to fallas even though i faked

nice stuff, great breakfast, wonderful bar & rooftopud83dudd1d( also for breakfast) i am just missing the

very good breakfast and very good wifi

the wifi was included and had coverage throughout the building

and the designs where a very nice touch to the experience and the breakfast was delicious and my kids went crazy

high-speed wifi

helping and welcoming staff good breakfast nice room cosy beds

great wifi, friendly and helpful staff, good breakfast.

the wifi signal was very good

room size, toilet door, room service, no restaurant serving lunch or dinner

limited information from. staff about laundry services. please provide a sign

wifi was fast

the wifi was a bit slow at times, no power outlets near the bed.

or in the nearby rooms), too firm pillows, very limited breakfast, very slow and unstable wifi

the place was clean overall and wifi was good

the room was very large and comfortable, mine even had a little kitchenette

wifi is very poor

wifi good very nice bathroom products, towels etc bed very comfortable staff very

the wifi was strong, working ac and tv with decent channels

it's a really nice hotel and room (though no view), great shower, good wifi, the staff was really friendly and

inexpensive laundry service

a guest laundry facility

appreciated the fact that there was a laundry, right next-door where we could wash our clothes and, as a bonus

generally our stay went well, breakfast good, solid wifi

hotel for a trip to valenica with familie and kids

the only thing i missed was a little notebook to pen down the number of laundry pieces

let me also add that the hotel has room service, mini bar, laundry service and more

they got us set up with doing our laundry which was appreciated

it also has a small roof gym which i used one morning

everything, the outdoor gym, the stuff, the location 10/10!

our laundry was not collected from our room even thought we placed it in their laundry bag

roof top pool a welcome addition in the heat and a great location

newly opened rooftop pool was absolutely heaven, especially on a really hot day

all the room facilities worked,wifi was good

easy check in, great wifi

the water smelt off and our kids were too scared to drink it

room service dinner wasnt good at all

the spa changing facilities were basic

the swimming pool and well equipped gym was a real bonus

lovely garden nice for the kids and animals

laundry practlically not operating

the wifi was a bit dodgy

there's a rooftop bar and pool

breakfast was great and fair price for kids!

very good wifi - even for business mails with big content

beds are really comfortable and the kitchen is well equipped

every thing i like maybe something i want is to improve the gym a little

was very spacious and overlooked the plaza great walk in shower and bathroom

large, bright , comfortable room with great self catering facilities for flexibility. also a gym

very spacious room, central location and has everything we needed. enjoyed the spa & gym.

laundry service was good albeit somewhat expensive

if you need laundry, there are many around, just few minutes walk

vary good breakfast, central, paid parking underground, clean!

breakfast was excellent with a small but varied choice

gym didn t open until 9am

rooms are really comfortable with complementary mini bar and a lovely small terrace

the wifi was very weak. i had difficulty uploading photos to share with friends.

they don t have a gym or a spa and the pool is not a pool to swim in.

room service was too basic and tasteless

one of the highlights of my stay was the complimentary coffee and mini bar in the room

wifi is more than slow and unusable in the room

wifi was great too, even when i needed to work for a couple of hours (calls included) i didn t

rooms are huge the shower worked well decor beautiful pet friendly, 10 euros per night the location to the

the wifi was horrible and we saw a dead cockroach on the stairs

room was very small and the wifi was very slow that s if you could connect to it

of my items of clothing got taken with laundry and was never found and nothing was done about it to reimburse

floor was cracked and peeling, our room looked out on to an alley across to an apartment where laundry was

they told us they had a laundry service, however that wasn't in service as it was sunday

lack of iron, you can only use laundry service. we didn t have double bed as requested

asked for an iron but they didn t have one and the laundry service was already closed

also we asked for laundry the first day and the say

beds too hard.ridiculous laundry prices!!!!!

i also called to ask if there was a laundry nearby and the lady that answered said she would call back but she

to the domestic staff for the excellent cleaning job on the rooms, and to sandra behind the bar who always smiled

there’s a school next to it so you hear kids all day long

small showers and no laundry facilities, at least self service

we were ripped off with the price of laundry cleaning 4.95 for a pair of socks !

great stay. staff is extremely nice and professional, also, the laundry service is great

no pool no english breakfast no currency exchange

so strange wifi setting shower tube need to repair , cant stand up

no ac and laundry facilities

very clean, excellent wifi and nice choice of breakfasts.

the wifi often did not work.

very clean and good wifi

wifi is good and strong

channel - bed is big and very comfy and with nightly turndown service - slippers, bathrobes + laundry bag provided

damaged my travel companion s clothing in their in-house laundry but refused to compensate for the 800 loss

damaged my travel companion s clothing in their in-house laundry but refused to compensate for the 800 loss

team; great restaurant and summer terrace; family/l friendly - on check-in you’re provided with kids’ set

decor is amazing the lladro bar is lovely to have a relaxing drink surrounded by lladro porcelain

great breakfast and the staff were very friendly and helpful

breakfast room small and is actually a corridor. but hotel has no other space for it i guess.

great staff, clean & nice rooms, wifi was really good

wifi is perfect

the staff was extremely polite and ready for any answer, the breakfast was very good, the location was a 10

only downside was the pool wasn't open for an early morning swim.

the location and the swimming pool

as well as kids summer camp

) there's a kids area too

the wifi doesn t work unfortunately

gym does not have ventilation and strong rubber smell, it has only basic equipment

g synthetic grass, ventilators gym does not have proper equipment and smells to rubber (unhealthy) small incident

very good for location and roof top bar and pool were fabulous

for a family with 2 kids this seems unlogic … rooms are nice but needs a little refreshment

the hotel wifi is slow but you can pay a premium and upgrade to a faster speed

ordered room service, 2 burgers and fries, simple right

the floors were broken, bathroom was crusty looking, and the wifi just straight up didn t work

wifi is

i was surprised we had to pay more for the pet

there was a issue with the wifi and staff tried to blame on my latest iphone

especially i enjoyed the swimming pool and sauna

and hotel was very clean, although as they said it is more for business than for family trip with kids

there was also a gym available, which was a nice bonus, though unfortunately it had no air conditioning, making

is too noisy, i had to switch off from electricity to be able to sleep the pool is a bit cold for kids

my room was at end of corridor so no it weak wifi.

shown by reception staff or the cleaners to even go look and see had they been rolled up with laundry by accident

they have a phone but no room service and when i asked about laundry service they pointed to the self laundrette

location right next to the wall, laundry, pharmacy, bakery, and stores

and selection, we received a nice surprise for our wedding anniversary, there is a self service laundry right

location was super (among other things next to a laundry place)

good wifi

we arrived during a weekend festival, they were gracious enough to give us a late check out, and wait at the

fantastic location, great breakfast and friendly staff. the roof top bar was an additional perk.

the best part - i did not expect such an amazing hotel as i've had previously bad experiences in barcelona and

are all very minor, but here goes wifi randomly disconnected, unlinking my device from chromecast in the middle

within walking distance to supermarkets and coin laundry facility

special requests _ also breakfast staff was very friendly kitchen part in the room - with small kids will

don't think the hotel is 4 star hotel because it doesn't offer any other services like spa or anything else than

a useful kitchen has been added to the very modern and nice room, it doesn't disturb the room in any way,

meniu, all sugar for kids, no veggies no fruits, just preset 2,3 options for 8 days

don't have ironing in the room nor in the room service, the only way is to use the laundry service (no available

this was literally my only complaint but there is a laundry service available at extra cost

not to mention the employees were very noisy and talking loudly in the hallways when they began room service

the wifi were not stable in my room this an important point to improve the wifi coverage and stability

great location of the hotel, helpful staff, excellent wifi, cleanliness.

i didn t use the gym but it was great that they had one

had problems with the wifi

.not the best location weak wifi not the best coffe. broken wardrobe sliding doors.

for kids there is a nice play room that our son enjoyed in the 1st day

breakfast, bar, gym and all facilities of the hotel are excellent