pain au chocolat view from bedroom staff breakfast present at easter early evening forest walks

would have been good to have a spa and pool

beautiful secluded location, very peaceful , gorgeous walks , great breakfast!!

they resolved us turning up with our pet and not having a pet room available, organised our hiking picnic

when we arrived both the drawing room and bar were full to capacity and we had tea in the hall by reception

it took several attempts to get laundry and room service debris collected from our room

also laundry service was so nice

the gym and the changing rooms, there needs to be more investment to make it 5 star.

was lovely, spa pool was warm, area was clean and not busy, room was big , spotless, big cloud like bed,

the setting, facilities and pool were excellent.

doors left open in staff areas such as laundry etc was a little odd, the rave music in the bar in the evening

regarding paid wifi i put n/a above but that was because it was free and worked well

the bar was great, extra points for letting dogs in the bar

we opened our door to find rose petals scattered everywhere, they decorated our table in the restaurant

evening food and breakfast

the lady behind the bar in the evening was welcoming and friendly

and given our two room keys at the bar which had a fob to get through to the rooms, we had room 3 and 4

breakfast was well cooked with a good choice

lovely room, friendly staff, great breakfast

staff attentive & helpful. breakfast ample & excellent.

round the food was excellent, cracking roast and breakfast, though salmon was a bit iffy

complaints at all although at times the wifi was intermittent and it should be noted that some narrow lanes need

and happy to help bed very comfy all very clean each day would definitely stay there again the bar staff very

breakfast, friendly helpful patrons

car parking was onsite and easy

room was very comfortable and clean, and hosts were very accommodating with our request for an early check in

staying here super friendly and helpful as i required a late check out super smooth comfy stay would recommend

building in wooded grounds with a lovely spar and swimming pool

the spa and pool are very nice although you should book in advance for spa treatments as it is very

all round service was exceptional. breakfast was good. spa facilities were good.

breakfast was excellent

everything. food delicious. room and spa lovely. service excellent!

didn t like our room which had no view, was very hot and had the fumes /smells / sounds of kitchen extractor

i would like to have had the availability of a spa or treatment room and a gym.

there were no prices on any menus or even an actual bar menu so we had little idea of what things were costing

and comfortable lodge, well maintained resort, nice welcome package, pool & play areas for kids

there are activities to do for adults and kids and some nice walks around

very dog friendly great gym

the lady by the pool equally good offering drinks

breakfast also had a varied menu

room service ends pretty early

were lucky in being able to find a parking space near the entrance

very good breakfast and the dinner was outstanding

the wifi wasn t brilliant and no bbc channels available on tv. minor glitches!

dogs are allowed in the restaurant. parking is on the village road outside the property.

hotel, easy parking, immaculate accommodation, modern and relaxing spa, great food and perfect location for our

the weather improved we played golf croquet on the lawn

there were many seating areas for relaxing, the spa and gym facilities were the best we had been to for some

the spa was very relaxing and the facilities was lovely

we enjoyed the spa treatments and although the swimming pool looked

not much really - perhaps real coffee for breakfast and better wifi.

plenty of parking space, friendly staff, clean well appointed rooms, good food

beautiful grounds and fantastic parking

great parking space and great location

free parking

wifi only freely available in the bar staff professional and enthusiastic

oster) lots of parking

our pet puppy was also given grand attention which helped him in settling into a strange/new atmosphere

wifi time was too short

fact that bookings give you a price and the hotel then says well charge you want we can for the pet

location, parking and wifi available

arranged early check in and we're upgraded free

beautiful bar and restaurant. great food. really good, attentive staff.

easy parking

room service was very speedy and very good

the room was like a small bungalow with everything that i needed, including parking

the bar and restaurant was very welcoming and cosy

very weak wifi, when it actually works.

the internet signal wasn't that good in the room, but the free wifi in the inn was better

the room on behalf of my mum for a stay over christmas, it was a lovely well decorated, pet friendly room

waiting for lift, three staff pushed in front with laundry and just left us standing

the room and with the window open it was extremely noisy during the night and especially when the laundry delivery

laundry delivery lorry at 6

i arrived at 22:15 after a long day my room had not been cleaned and i found the dirty laundry of the previous

dirty laundry was left outside someone's room for the duration of our stay

they had no towels, issue with laundry.

although there was a small con with my laundry initially someone forgot to send it to the laundrette this

no laundry

food options in the restaurant / room service are not the best if you got a heathy diet.

room was spacious, comfortable, clean , facilities where excellent gym was very nice , sauna , had s nice

the breakfast was good but there was a lot of other options if you did not like the full english

bar man also very nice

good parking prices of meals drinks reasonable

decor a bit tired in places. gym equipment very old.

wifi worked well - i'd requested a room with good wifi and was told that being near the lift would

piles of laundry, delivery of bottled water even turned up and was stored in the hallway, temporarily

staff and the bar gave good wine advice

the pool was amazing and the food on room service

room was big and airy, room service very efficient, tasty sandwich

bar area could be bigger and a bit cosier, but that's being quite picky, the drink selection is

it didn't both us too much there were a couple of occasions that we could of done with the wifi code, this wasn

the bar area is great and the food was fantastic, especially the breakfast

oh and the bar does great cocktails

have appreciated: a box of tissues in room; a common tap in the sink; anti-skid bathmat & grab bar in slippery

bar was great as were the cocktails

cleaness, not functioning ac and shower, late housekeeping, clothes failed to be sent for laundry

unfortunately this door was used for laundry delivery or something, we were woken early and they didn't seem

the fire door was blocked by laundry cages, and after this was reported they was still there sunday and monday

no room service unless asked. good idea.

convenient central location, free reliable wifi throughout including rooms

we chose the location because of ev charging next door and the central position on a38 within easy reach of

very clean, great shower, wifi, media (tv, netflix, amazon prime etc) bed were all great

and all that was needed, perfect location, good price, room had everything i needed, good parking, if in the

easy parking quite clean

good location and ev charging facilities

a well equipped kitchen and loved the molten brown soaps and shower gels

the accommodation is very well thought out with a kitchen area that gives you the flexibility to cook your own

the property there are lots of lovely places to hang out including the lake, heater outdoor pool, lama s,

very welcoming and attentive staff. good wifi. very comfortable bed.

the room was lovely but we were next to the stairs and this morning at 7 onwards you could hear kids running

also, ordered room service and it came with no sauces with steak and chips

there was ample parking, it is a modern hotel with great wifi.

parking, front of house staff were great and very welcoming

had a view of a wall - it seemed to be near the laundry - there was some noise but not too bad

we used room service twice in the evening - also very good prompt service i went running for three mornings

no hairdryer in the room; and room service food was a little disappointing

we arrived late so had a light bite in the bar which was delicious

television only had limited channels would have been nice to get the wifi on to watch netflix

i could hear the laundry room from my room

bar 62 food gorgeous as usual

reasonable wifi connection

comfortable, breakfast very good

they didn t do a bar menu until 6pm which was too late for kids dinner and meant having to wait with very

really comfortable bed, decent shower, good wifi, good cooked breakfast

limited parking, but was able to park on the street behind the hotel

the wifi worked flawlessly, and the amenities were everything that i needed

wifi was excellent which makes a change

fabulous homemade granola and perfect breakfast selection. the wifi worked really well

it is a great option to go with kids as if the weather is not as nice you can still enjoy the inner pool, which

room, room service

the 2 pools were fab - bonus that the outdoor is heated so kids loved it, meals in the restaurant were fab,

the 2 pools were fab - bonus that the outdoor is heated so kids loved it, meals in the restaurant were fab,

it is a great option to go with kids as if the weather is not as nice you can still enjoy the inner pool, which

was a bit uncomfy, we were in north lodge and lobby house laundry bags for the three days we were there

having laundry facilities is a great plus when doing a long trip

the entrance had wheel laundry trollies as you enter which remained the whole of my stay

the pool was a good size and was lovely and quiet, even that has a lovely view to take in

cutlery in the kitchenette wasn't clean so we had to wash it before we could use it

door started slamming regularly from about 8am accompanied by loud conversations about laundry

could do with a swimming pool for the kids

being charged for parking as an extra

fact that the lift was un available, the gym was not accessible and it would be lovely if there was an indoor

lovely rooms, great location, friendly staff late check out too, coming back for a 3rd time