front-staff very helpful to myself, a senior. set-up wifi and then some!

limited parking.

construction right in front of the hotel and it was a bit challenging getting in and out of the parking lot

had a full kitchen with pots, pans, kettle, toaster, microwave, refrigerator, plates and utensils

spa bath could have been bigger.

comfort clean it has all you need laundry room pool suites gorgeous place i recommend

no directions for access to the laundry room or entrance to the pool either.

there is a large field next to the property where kids can run around and play

my kids had a lot fun playing in the indoor swimming pool

wish the wifi was a bit better, but that s just a extra. not a huge issues.

the pool, the laundry facilities, breakfast, fridge, microwave and coffee in room.

room was across from the guest laundry which went off all night, it was so noisy, impossible to

there were no face clothes with the towels wifi was not reliable

the gym was removed at this time during the renovation the temporary breakfast location (in behind the

of the renovations the breakfast room was very small and the selection minimal

check in and check out were easy and having access to laundry in the hotel was

noisy, spotty wifi, smelled terrible, hard bed, felt uncomfortable in the hotel

kids coming back from tournament and raiding the breakfast area the next morning

service, breakfast, location were great.

parking

laundry room and pool share the same access door, so the laundry access hours don't match what's

laundry facilities were a bonus to have on site

has a laundry room as well on main floor

cleanliness, polite staff, nice breakfast, parking lot, nice lobby, feeling safe with my family.

hotel has clean room, a great breakfast bar, coffee was available 24hours a day, and the indoor pool was great

breakfast could have done with a couple more healthy options, but it was more than adequate.

our room was clean and the facilities were impeccable. breakfast was abundant.

why you have to access through the plaza instead of directly from the road, also not quite enough parking

quiet hotel with friendly staff, large and comfortable room, clean pool.

could’ve done better with the breakfast

the price it was fantastic and 100% would stay again, there is a large games room, a kitchen and laundry room

laundry facilities were very good

laundry facilities were good as well

pretentious laundry facilities

laundry has no soap available and you have to pay 10 bucks to do one load of washing

staff was friendly, hotel was near shops-plaza & strip laundry facilities onsite

and the laundry room needs to be bigger and free

operated washer and dryer in laundry room

breakfast is terrible, no breakfast seating area, laundry facilities were out of service.

every thing was ok except breakfast , breakfast was not enough and good

having laundry facilities

neighborhood nice and clean had laundry place very good customer service from reception desk to room service

noisy guests at night pets barking late at night the laundry room needs serious upkeep

need renovation. laundry room was so dirty and old . rooms also need renovation .

missing: free laundry machine; no drinking water in the room;

not enough parking , and need more staff at front desk for check in

conveniently close to golf course.

parking and location

very strong smell of rotten fish in the parking lot

had been significant snowfall and the parking lot had not had any snow removal when we got there and it still

the staff were very helpful great laundry facilities

heck they have a laundry machine for $2 a load diy

has a small gym and laundry room

visited front desk numerous times, to arrange laundry, taxi, computer access,

the laundry facilities & breakfast good selection.

there is some yellow sticky fluid on the laundry room floor, told them to clean it for three days

laundry room, pancakes for breakfast, breakfast generally, wifi.

laundry facilities were unavailable, and the elevators sound like you were in the middle of a steel

the laundry facility is limited to only one washer and only one dryer

the breakfast was great. the kids loved the pool.

no laundry service available, only dry cleaning.

being a single mom with three kids the only thing of our whole trip that i was extremely looking forward to

shift changes at the top of ur lungs lastly phewwww i payed an extra fee for a late check out

excellent fast wifi. liked outdoor patio. pets allowed.

there were able to give me a late check out. indoor pool and hot tub felt very nice.

laundry facilities

parking was difficult when we returned at night

pool area and no hot tub

parking is horrendous

we ordered room service breakfast

spacious room, clean, wifi, good location, free parking

nice gym and pool area, good breakfast.

wifi did not connect automatically

wifi not stable. no house keeping at all for the second day

clean , fairly up to date, has pool and gym but didn t use them

free parking and free wifi

the wifi keeping go off and on

hotel renovations is lovely, the easy access off the highway is appreciated, lots out parking which is well lit

room service was prompt, well

the gym was spectacular

room, friendly and helpful staff, gym, breakfast and drinks available, laundry

laundry was not functional for a long time as i stayed a month

only negative thing was the swimming pool

free parking

did not see wifi pw info in the room or with the key

we had two young kids who had a few stuffed animals they brought along on our trip

pools was very cleans, kids loved it

pool area didn't have enough towels for the family but we did go later in the evening so very

the pool was nice, small but seeet, sun filtering in during the late afternoon

we had two young kids who had a few stuffed animals they brought along on our trip

i have a disabled child and had to find and wait for staff to move laundry bins out the way

the laundry room is fine.

coin laundry is good but only 1 machine, need to queue up

no atm to get money to do laundry

kept taking out my clothes from laundry machine it took over 3 hours and 15

exercise room is in same room as laundry facilities

so friendly, nice and clean , gym was good, laundry was perfect

good breakfast. free laundry.

access to free laundry facilities was a bonus that was greatly appreciated

staffs was helpful, breakfast good, and availability of the laundry facility was so helpful

locations, nice space, nice to have self service laundry, close by supermarket, comfort to have extra bath

shorter queues at check in. laundry facilities per your sheet in the room, not

laundry service twice a week and if you just missed a collection would be a full week to return -

less washing machine and drier, need to wait for a long time to finish the laundry

more laundry and dryer machines would be better. had to wait and there was a lineup

has great amenities, indoor pool, laundry room and free wi-fi & free breakfast

the laundry facilities were just what we needed.

access to any of their facilities, like gym or swimming pool

clean, quiet, modern, free parking, breakfast included.

comfortable rooms, good swimming pool and great breakfast

i ended up having to do laundry during my vacation

it was great to have access to a laundry room too

from free parking to laundry fasciitis

gym and pool on location

nice clean, nice room and pet friendly environment, kitchen awesome home sweet home

washroom. tv. up to date technology. location is great. room service was good.

kids were diving, eating, yelling, and on one occasion a mother was pushing her son so hard during

the pool and the dining was extremely good.

the indoor swimming pool was too cold

we also made use of the large and well equipped gym

wish pool and bar was open but that can all be blamed on a little but nasty bug civid

location the front desk staff were so happy attentive and helpful and the bar staff in the lounge were so happy

staff and great pool for kids

it was walkable to canada s wonderland, which it might be but not for a family with small kids

nice location clean lots of parking

were a little narrow - difficult getting by laundry carts in the hall staff in the restaurant did not approach

coin operated laundry and fitness centre in the basement of the building

location, laundry, comfy beds

near the bus stop, near supermarket, various food they have swimming pool, fitness room, laundry room

there is no option to buy laundry detergent in the laundry room - cool upgrade to think about, & there was a

great location. very clean. kids loved the pool. great breakfast. plan on coming back.

pool and breakfast was great. staff was very friendly.

perfect location, everything was very close. lots of parking. friendly staff, free breakfast.

good location to customer with adequate parking and highway access

the staff was great. i loved the morning breakfast bags they offer as we had to rush out.

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

we like the kitchen in our room. free wifi, free parking, fitness center and laundry room.

is minor but the front desk did not have change for quarters or loonies to use the laundry machines

breakfast comfy bed helpful staff

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

hotel , staff are friendly , clean room , i like the swimming pool and self laundry service

room atmosphere, swimming pool, location

there s a pool and gym

the wifi was ok and easy to connect

there s a pool and gym

in from a long and exhausting day, i tried to order some wine to have with my dinner but the bar was closed

great twin beds. loved the pool & spa as well as the excellent breakfast.

the pool wasn't cleaned on the weekend as they claimed it was a prime time to use the pool and hot tub

the gym was small but clean and not busy

kids liked the pool, breakfast was good but one of the staff came across as rude (i understood why

love that we could do our laundry before leaving

re just laundry, washing machine broke or wasn t functioning properly while i was there

the pool floors become very slippery. but other then that everything was great

requested a late check out and they accommodated graciously

the pool was a good design and my kids loved it

the big problem for me was there is no laundry for guests to use

no pool and variety in breakfast for kids like pancakes

the restaurant is very ordinary, and food not fresh. no room service in the morning.

didn t have a pool

great location plenty of parking luggage carts available wifi available courteous staff

laundry available

were kids yelling and running up and down the hallway

spacious room the pool is open later than most other hotels very comfortable beds great

loved our family suite looking like little two-bedroom apartment with living room, fully equipped kitchen and

nice room, good breakfast, free parking.

the next door was smoking and went thru to our room i have small kids and having hard time breathing because

room service

no hassle parking -easy access with card keys-hotel temperature was just right(not to hot/cold)

pool and hot tub and gym provided a nice break and generally it was clean and well maintained

amazingly friendly, venue was clean and the idea of having netflix on the tv was amazing for the kids

the hotel also offers a gym and laundry facilities

no pool

the mobile wifi in the room that is advertised did not work , even after contacting the staff upon check in

the location is very handy, (while not terribly pretty, in a parking lot behind restaurants and a gas station

good wifi, even if it was not the obvious one

the little extras, breakfast, laundry, little store

it was very clean and love that it included breakfast and laundry services

you have personal transportation very practical entrance and exits very nice breakfast excellent laundry

my only complaint is about the laundry room

room was not kid friendly, wires and dishes were accessible to kids, laundry was gross

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

no laundry area on site no

gym and sauna were kind of in a sketchy part of the hotel

a visit back to my home town was very comfortable. i also enjoyed the pool. we shall come back.

wifi much improved from previous stay

were not the cleanest, sticky pool very small, no hot tub the door to my room was difficult to open

very nice outside sitting area and nice large gym with lots of equipment

small pool, gym and bbqs

kitchen is well equipped

location 10/10 customer service 10/10 breakfast 10/10

great breakfast kind staff awesome pool

no room service

charges for pet($177

pool was nice but a little cloudy. i am a bit picky about pools however!

good size bedroom , leisure facilities good , breakfast good , coffee on tap most of the day

laundry facilities for guest use were a welcome bonus during our extensive trip

it was a comfortable place to stay for a day or two, and they had laundry machines.

the laundry room flooded when i was washing clothes due to the heavy rain outside :(

very clean, friendly staff, guest laundry

the do it your self laundry facilities came in handy, however, those machines are extremely old and outdated

as always to have a laundry and gym on site when travelling for multiple weeks

the laundry area should have a credit card machine or coins

118 was smelling like garbage, noisy throughout the night because of laundry beside

swimming pool wasn t in service, one of the main points for booking, there were kids running up and down the

very good breakfast

in addition, there is no laundry services during our stay too

a lot of machinery noises (loud clangs, constant buzzing sounds, something that sounded like a laundry machine

sounded like laundry machines

the breakfast had a decent price

chicken sausages for breakfast were awful

very comfortable and had all we needed on our car trip around a small part of canada, including a laundry

there is laundry facilities for long stay and with children

laundry

found a used mask and dirty laundry in one of the drawers in my room so i am not sure how much cleaning is really

laundry for the guest is close on 10pm...

location, friendly staff, excellent price, restaurant on site, laundry facilities - don valley is a great deal

are well out dated same with laundry machines also located bottom floor at the very end of the hallway also the

laundry facilities are also adequate

comfy beds, pool, sauna/steam room, gym, laundry, restaurant and it s in a decent neighborhood with access

from the pool and gym, to the smaller details such as the fridge beside reception and items provided in

should have laundry service

breakfast was not great and does not have a laundry room

breakfast was very good

shuttle bus schedule was not great.

have to contact the hotel to arrange airport shuttle

said they provide laundry service, wifi and airport shuttle

desk staff not so friendly but one, however, the housekeeping staff were amazing and helpful, laundry facility

to covid it was unexpected as all the public pools are open we were looking forward to taking the kids swimming

excellent pool. good gym.

the wifi connection wasn't strong and difficult to stay connected

great location and clean room with the bar and restaurant in the same location

free shuttle bus at every 30 minutes 24 hours

it has few restaurants, including a bar that serves food until 12:00am which was very convenient

room service meals were tasty.

the pool was nice, kids loved it.

laundry services

laundry was next door at the hilton

also, the wifi was reliable despite some dead spots in the room

great breakfast buffet, efficient airport shuttle and close proximity to restaurants.

the pool for the kids.

can t get out of bed and turn the lights on without waking up everyone in the room there s laundry facilities

its nice that they had a pool and gym in the building. as well as laundry machines.

we needed it since we have two kids

fireplace in my room didn t work and we were not informed until we arrived for checking that the

everything was excellent, but one of the tvs in the kids room was not connected so they couldn't watch their

friendly staff very clean property efficient shuttle to the airport

no free parking within the property and quite pricey daily rate without breakfast

nice to have restaurants next door & shuttle to airport

breakfast was not the best. few options available. parking is very expensive.

breakfast was good with a good selection to choose from. courtesy airport transfer.

could not find laundry in the facility

to the kitchen and laundry facilities and what would be needed - eg jug for tea/coffee, powder/pod for laundry

great rooms, comfy sofa and beds and laundry facilities in the room were great.

there was no laundry and no breakfast.

the room with laundry facilities was amazing

staff, beautiful rooms, awesome park, very nice pools, but no laundry; but the staff was very helpful calling

the pool was nice for the kids. breakfast was also very good.

no additional charge to bring a pet

my kids love the pool at this hotel - we have stayed a few times now

i didn’t have breakfast, left at 4am

check in was slow. power cut on our last day no self laundry facility

water was provided each day and the laundry service was fantastic and and fair price

we also sent clothes to reception for the laundry service (which had a 12 hr turnaround) labeled by the reception

yummy room service, laundry facilities and great bar

no self service laundry facilities. limited range of dining options near the hotel.

beautiful place and good proximity to the airport with airport complimentary shuttle.

the location, pool, spa and staff

lobby has bar and snacks and options

was a large group of hockey parents and their kids at the hotel

paid wifi? seriously?

the laundry out of service

the laundry staff ensured our room was always spotless

laundry area only have two machines

the hotel also has nice pool, a gym and spa though we didn't get to use these, and laundry services for a small

best thing about the hotel was: -guest laundry available to do your own laundry at yourown pace

i was pleased to use the laundry after 3 days of travelling and exploring toronto - they sold washing powder

the laundry was a little hard to locate

no time for laundry

laundry facilities would have been a bonus, also a patio area or some outside seating

pool. laundry rooms very nice

the location and convenience of shuttle service to the airport with reasonable rates.

5 minutes drive from arrival hall at the airport, you can call them and they’ll send you a free shuttle in a

hotel bar hours. closed at 12pm when many guest was still trying to order drinks

traveling with a pet i was forced to order room service for most meals, and i found the quality of food to be

swimming pool and gym were exceptional

the bar shuts off their food service by then

would have liked a continental breakfast though

about 30mins by uber we finally found a hotel elsewhere and settled in at 3:30 am with our three kids

free airport shuttle, located close to bars and restaurants

good hotel with airport shuttle.

laundry facilities and gymnasium. breakfast basic but good. good shuttle service to airport.

welcome from staff, easy access to laundry at hotel next door which was literally few steps from the front door

no laundry service and swimming pool

location, staff, breakfast

the driver for the shuttle service was not pleasant.

the laundry carts collected outside our door, were moved to the lift, they were replaced by more carts;

was stranded due to flight cancellations and they have no self use laundry machines, she asked and could only

the kids loved watching the planes from the window of our room

convenient for early flights with kids walk in and out of hotel directly into terminal 3 and very accessible

location, helpfulness of staff,availability of services,acceptance of pets,

self serve laundry facilities

there is a self serve laundry, but i was only there for one night so i didn t use it

airport, a free shuttle service is provided but watch out the time room is very well equipped 24h laundry

location and nice clean laundry facility ud83dudc4d shuttle service was good ud83dudc4d

laundry available if you want to do your own washing

suggest to have more coin laundry set or have the wash and dry all-jn-one

the laundry machine was out of order

is a coin laundry facility and great free continental breakfast

- 2hr-45min (bus/train) niagra falls - 3hr-30min (bus) toronto - 45-60mins (bus and / or train) shuttle to hotel

newer hotel so there was still work happening with the pool and maintance had an elevator down.

staff faciliteis location laundry services concierge everything top

enjoyed pool and spa facilities

the spa is always phenomenal

consider small mt bar fridges upon request

loved the room service. excellent meals in both restaurants partnered with fabulous service

it is not safe to use laundry service at this hotel, my t-shirt was lost

laundry ironing.

excellent service from concierge, doorman, front desk, room service, cleaning staff

food at room service was mediocre.

the cost of room service was outrageous,,,, very poor value even for this rarified strata

very nice pool, though a jacuzzi would have been nice too

well equipped gym and pool available

wonderful pool and overall hotel decor!

staff was very nice and the rooms, fitness area and pool were very nice

the final item is the weak internet security protocols uitilized for the complimentary wifi offered

no breakfast as i get up early and the breakfast starts to late for me

information on the breakfast, other patrons were very loud outside our room both late into the morning (think

we had been to the bar previously and that made us decide to stay here

breakfast was good, service was slow

the breakfast was awesome

breakfast should be improved

breakfast was delicious - plenty of selection, healthy, fresh ingredients

the staff were very friendly and helpful and gym was very good by hotel standards

a hotel bar which is always full

enjoyed rooftop bar and superb city view!

housekeeping, laundry service, service at the restaurant.

the laundry service fees are quite high

it would be great if they had a laundry facility where you can wash your own clothes (we travel with kids and

laundry service water got hot quickly

front desk, bar, management, room service and restaurant staff were friendly and

if i wanted ice, i had to call room service and felt obliged to pay a small tip for that of $3-4 dollars

every room service order we had was messed up and did not match what the menu said

location is great.. room service and bell desk very good.

no power bar or electric outlet to connect all our electronics

pool was under maintenance so couldn't use it

no collection for laundry. breakfast was just in the bar and over priced.

needs a laundry facility/service of some kind. room service came too early for me (late riser).

wifi. system kept failing

decent wifi

staff made early check in easy and convenient.

position excellent grab&go breakfast the room was a mini-apartment, clean and very comfortable laundry service

the large sink in the bathroom was very handy for handwashing small bits of laundry

very central, great staff, laundry to use at reasonable cost

also loved the fact that the laundry in the basement was so reasonably priced

guest laundry a bonus

stay and would recommend only feedback we may have had, was that it was a little expensive to do laundry at the

laundry at the hotel

only thing confusing was the room lacked information on how to call reception or room service from the room

room service, aside from being able to have food from the restaurant sent up

super pet friendly

old charm. style. very clean. laundry facilities available on request

we have enquired and used the laundry services, they were charged at reasonable level and the staff were so

i would ve liked victorias mansion to post laundry hours and how you can get your laundry done

having a laundry was excellent

pillows, the friendly cleaning staff, the shower and towels, coin laundry available, location in the city, there

we found old make up on the floor and laundry in the dryer

wifi didn t work

wifi is good

location perfect. view amaizing. kitchen very good.

no wifi, that was the only fail.

couldn t do laundry, i stayed 7 nights with toddlers without the option to wash our cloths.

large suite, plenty of room,helpful staff. bonus free laundry facilities- great for travellers!

another big plus is the complimentary guest laundry

the hotel was very comfortable . i was happy to use the business center and laundry as well.

the laundry machines were complimentary

of the staff were nice and very helpful and they have the convenience of a laundry

housekeeping, very comfortable beds, daily complimentary water, coin laundry room, safe box in the room, location

laundry closed awkward times, 9 till 9, not good when your sightseeing.

coin laundry with a conveniently located gift shop in the lobby that has all essentials

well-equipped to cover basic amenities including laundry