no collection for laundry. breakfast was just in the bar and over priced.

needs a laundry facility/service of some kind. room service came too early for me (late riser).

decent wifi

needs a laundry facility/service of some kind. room service came too early for me (late riser).

earlier breakfast option on weekends would be good.

the laundry service fees are quite high

housekeeping, laundry service, service at the restaurant.

laundry service water got hot quickly

it would be great if they had a laundry facility where you can wash your own clothes (we travel with kids and

gym, pool and sauna very helpful for a knee i had recently injured

it is not safe to use laundry service at this hotel, my t-shirt was lost

laundry ironing.

beautiful decor and large rooms restaurant bar on site boutique hotel

didn't like that there was no spa services availableat the time

one of the best hotel gyms i've seen attention to detail

the spa is great

a hotel bar which is always full

and bar upstairs were difficult and unfriendly

to improve: better menu better quality food larger selection of wines by the glass in bar on 17th floor better

friendly staff and great timing on room service. location perfect.

staff faciliteis location laundry services concierge everything top

great facilities and location. gym outstanding! staff very helpful

four season sets the bar in terms of location, cleanliness, amenities and staff

dining room service excellent front desk efficient and

cost for breakfast in cafe boulud was high.

the lounge bar especially lovely

information in the room on the spa was incorrect and listed the couples massage as $250 when but when we got to

the same thing happened when i tried to use the gym at around 10 am

great location. close to subway and to rom museum. very friendly staff. swimming pool.

from carol at the front desk to jahnell at the bar your in good hands

room service breakfast menu was very limited

loved the bar and other communal areas

the bar on the 6th floor is amazing

no breakfast as i get up early and the breakfast starts to late for me

room service breakfast menu was very limited

laundry at the hotel

stay and would recommend only feedback we may have had, was that it was a little expensive to do laundry at the

accommodating staff, comfortable beds, great bar and restaurant on site.

the bar area was nice and had a great cocktail menu

limited guest services: ( $7 room service charge,no bathrobe or electric converter, concierge)

great location, roomy suites, friendly and very helpful staff, good value and a laundry room!

very central, great staff, laundry to use at reasonable cost

laundry facilities as well

the large sink in the bathroom was very handy for handwashing small bits of laundry

position excellent grab&go breakfast the room was a mini-apartment, clean and very comfortable laundry service

old charm. style. very clean. laundry facilities available on request

we have enquired and used the laundry services, they were charged at reasonable level and the staff were so

pillows, the friendly cleaning staff, the shower and towels, coin laundry available, location in the city, there

having a laundry was excellent

i would ve liked victorias mansion to post laundry hours and how you can get your laundry done

we found old make up on the floor and laundry in the dryer

wifi didn t work

wifi is good

but everything you need for a central stay in toronto clean, good bed including sofa bed, all kitchen utensils

there was no toilet paper and no paper towels in the kitchen

there was no garbage container in the kitchen and the one in my bathroom was dirty and no bag

the listing it claimed there was access to a kitchen

with cardboard that we were moved to a much nicer room which had functioning air conditioning, a kitchen and

great location wish they had a microwave in the rooms. beds are comfortable and the wifi is fast

inexpensive but had all the necessities and even some extras (fridge, iron, netflix, free wifi)

customer service, the aroma in the lobby, room service time efficiency, the shower and overall bathroom,

information on time of preservation, sound reverberatiin inside rooms, missing items in room service

staff was very nice and the rooms, fitness area and pool were very nice

nice bar - and desserts but very pricey drinks

the room, pool, and valet parking was exceptional!

large suite, plenty of room,helpful staff. bonus free laundry facilities- great for travellers!

the self service laundry was free, it took forever to dry our clothes

room spacious, clean and bed comfortable. guest laundry excellent bonus when on a long holiday.

couldn t do laundry, i stayed 7 nights with toddlers without the option to wash our cloths.

washing machine and dryer service during guests stay (self-service ; front desk kindly provides laundry detergent

well-equipped to cover basic amenities including laundry

we also can do laundry

of the staff were nice and very helpful and they have the convenience of a laundry

housekeeping, very comfortable beds, daily complimentary water, coin laundry room, safe box in the room, location

we also really appreciated the self-service laundry facilities, which were very convenient during our

price to do laundry, could have maybe had more machines.

and helpful staff, nice faciluties, gym, sauna, swimming pool, laundry, microwave oven, bar and restaurant,easy

location was great, comfy bed.did not order food, security was good.great laundry facilities.

was no hairdryer in one room and both rooms we booked had no laundry bag which are very usefull for wet swimming

shops are nearby, and there are a lot of facilities, like a pool, a restaurant, laundry etc

laundry facilities on each floor

laundry was free

elevator and laundry would have been good and probably are normally

clean, good location, laundry facilities, excellent money value

enjoyed the small pantry inside the room and laundry facility

we were given a laundry card we just topped it off

24 hrs laundry and dryer + gym

self service laundry facilities was a good bonus

close to everything. free breakfast and laundry. i liked the gym

fridge ans microwave room didnt smell good and wasnt clean nor was the concourse with the laundry room

i missed the plastic bag for dirty laundry

fantastic stay at the marriott. clean, quiet. pool was fun for kids. breakfast was phenomenal!

staying at the marriot eaton center i consider myself a loyal customer meals are expensive and breakfast is

room service order came incorrectly but was fixed readily and we were compensated

the gym was excellent, much better than you would expect from a hotel

disappointing that laundry facilities were out of order.

also our room was opposite the laundry and when the dryer was in use it was really loud

the laundry wasn t working when there but love it

were very disappointed to find upon arrival that there were no laundry facilities available as advertised,

lovely staff, nice to have onsite laundry, large spacious room.

has washing machine and dryer in room to do laundry

no laundry in all rooms but staff pointed out an external service

having laundry machines in my room.

we needed laundry they had a solution

room was well equipped with kitchen and laundry an especially nice bonus.

no laundry

i called to ask where i could do laundry

we are travelling and needed a laundry shop

nice lobby with garden, nice pool, sauna, laundry

hotel is really huge and it was kind of hard to find some things, like the gym or the pool or which street will

the kitchen was well equipped with every detail considered--dishwashing detergent, laundry detergent, dryer

laundry in the unit and a well appointed kitchen

unit has a coffee maker and laundry, but no coffee or detergent

the laundry room was a great bonus

lovely room with loads of space. 2 bathrooms , laundry room, dishwasher etc. very nice decor.

i like how they have a nice laundry room where you can wash and dry your clothes

bonus for having a laundry facility on site which is cheap to use

wifi voucher cannot be used across multiple devices

noise from the club. no phone in the room to reach the front desk or room service.

wifi was not connecting to my laptop.

wifi was inoperative.

breakfast is the best

staff were very welcoming, room was spotless, gym was upkept, breakfast was top notch

amazing location, comfortable room, good variety for the breakfast and wonderful staff

our room was too small for me to be able to do that with my kids still on the room

we unfortunately did not get our spa appointments because they were already booked up

the bar area it was extremely difficult to get service even though we were buying champagne by the

room, staff pool location service

wifi

it might also be a weekday, but room service missed some requests after midnight, but it was completely

the cleanliness and laundry facilities.

i liked the space and the shower/spa tub.

great location, staff, laundry room for guests, they made usa feel like home

some gym equipment required a peleton login to use

rooftop gym

much to complain about except that there should be a bar on the roof top terrace to avoid guests coming up and

a gym without a sauna and steam room for the price would exceed the expectations.

that busy and yet they put us in a room right beside the vending machine room and the maintenance/laundry room

good to have mirror on the bathroom door than the fogged glass hotel could consider providing laundry service,

- concierge was friendly and helped us with our bags, gave us extra shampoos/bath gels/toothbrush/laundry bags

was under the gym and could hear the thumping from people on treadmills making it difficult to concentrate on

floor room with cn tower view and i paid a small amount of fee which was ok with me because of no early check

location, friendly, good laundry facilities, well maintained

we couldn t exchange money for the laundry service even though reception said we were able to do so

hospitality and big rooms with kitchenette, i miss the complimentary breakfast, cleaner guest laundry area, all

reception was uncaring, unreasonable and didn't even try to accommodate our request to check in early

no pool but they have a hot tub and sauna in the gym

laundry service too expensive. low water pressure in the shower.

gym has enough equipment, just need to battle for the machines from time to time

gym was a disappointing. for the rate you charge.

the bar also had great ambiance and delicious unique cocktails, killer french fries, and classic films

bar across the street can be quite loud not the fault of the hotel also construction on one side

like to see ice machine on each floor as well as vending machine for soda & juice steam room in spa would be

i look forward to room service with tablecloths, cutlery and dishes

room service was very fast and the bar on the 31st floor had great cocktails

not professional at all you can call several time and wait lot of hours to have what you need on room service

propane fireplace, the big beautiful bathroom, the second bathroom off the living room area, the room service

the hotel is very fancy and the extras like free mini bar snacks and drinks i really appreciated

the gym and breakfast area had no light and view

breakfast was absolutely delicious

breakfast was delightful, especially, the decadent french toast

rooms are beautiful. gym is good.

self service laundry, barber shops, super market (fresh co) and couple of other shops within walking distance

we put them on ourselves, but even though they were fresh from the laundry they still had all sorts of long,

lovely little breakfast, high speed wifi, comfortable sized rooms for one or two people.

the wifi was a bit slow.

close to great locations and complementary breakfast. fast wifi.

room dining breakfast was very limited, no kids menu, pancakes etc

hardly anything. only little comment is the water temp in the swimming pool.

install a rowing machine (concept or water rower) in the gym.

clean room, location, and well-maintained facilities, including a surprisingly well organized gym, exceeded my

per description on booking site) and in the questions from others it was noted that there was no pet fee, and

downtown by foot, early check-in was possible, friendliest staff during our 2 weeks canada trip, laundry facilities

have three laundry stations, coin operated, for guests, great help

to get laundry done was a bit of a challenge

the room was very spacious and the facilities including guest laundry was so useful

location, free-wifi, self laundry

spa is good also

was no game room for the kids

free fruit at night along with our room service

how expensive the room service was for the product.

options on the television ie// netflix, bluetooth -the room service staff were great, however the staff at the

rooms were comfortable, location and restaurants were (casa madera and 1 kitchen) amazing

gym, big room bathroom had underfloor heating view of cn tower from room view from pool/bar

loved the gym! beds were super comfy. showers and washroom was amazing! love the heated floors.

food on the diner/room service menu is very unhealthy and limited - a healthier menu would be a great addition

- rooftop bar closes early monday- wednesday

seemed really good (yet i didn t use them) - gym, snacks and drink shop, even a little laundry room for guests

there is a guest laundry room

laundry room

convenient laundry in hotel, snack bar in foyer and iron and ironing board in room

free breakfast, wifi and it is secured, laundry available, interconnecting rooms

great location and view.. great amenities. laundry facility good

such as a broom with a dust pan & detergent for laundry, but everything is good

where towels are, wifi password, recommended restos etc

experience, no tv, no wifi, no number to call to get help

he didn't give us a wifi code and seemed put

no laundry service on weekend

limited assistance from some of the staff (laundry and payment

breakfast was exceptional

room with comfortable bed and fast wifi

room service was poor (order of cold milk was

cleaning and room staff, and the laundry service.

i had to pay for early check in time on my wedding day

early check in, great location, comfortable room

our kids were thrilled

absolutely perfect 5 star hotel. great gym. excellent spa services. rooms are tops

the kitchenette and in room laundry was a bonus

having a washer/dryer in the room with the option of getting single use laundry detergent was great for us as

comfy bed, great shower, very handy to have laundry and

and we had a kitchenette and laundry machines, always a bonus

spacious studio room with kitchen and laundry

individuals were so kind and accommodating from the happy hour service, to amenity booking to the breakfast the

breakfast great, room fantastic, services,

18th floor lounge and pool

the main hotel looked a bit tired and very dark. the gym was old fashioned.

i wish there was more cooked eggs at breakfast. i don't like runny eggs.

could not sleep due to gross unclean air in room which smelt like wet unclean laundry or mold

no laundry facilities.

is ineffective, resulting in the sound of the nearby rooms easily spreading in at night laundry is super

to eaton center) high level of customer service: i had an issue where my clothes were delayed i laundry and

wifi free only if you ask for it - just make it free to everyone

was nice that there was a guest laundry

check-in, to the restaurant (shout out to alex, our awesome brunch server), to housekeeping and room service

pool was heated and there was a hot tub

parking at $30 a day is a bit steep. wifi should not be an extra charge.

the indoor pool was very refreshing

a really nice, boutique atmosphere with a great bar (which even has a happy hour) and the interior design is

drake hotel is in an awesome location, surrounded by great bars, restaurants shops, and it's so easy to walk

in-room bar fridge and tea & coffee making facilities no cupboard: fine for one night, but room constantly

friendly staff great burger in the lounge knowledgeable and friendly bar

aware this hotel has busy bar areas and some rooms overlook a busy queen street west expect low noice due to

gym was closed

with two kids who enjoy swimming, this was disappointing as space was limited at all but 1h slot during our

fee could be included (it was extra), would be nice if there were some shops and stores for kids nearby

service , great employees wonderful service , got the early check in like i wanted

the room service was fast and reasonably priced

no guest laundry option, seems to be a wider toronto problem

laundry service accessibility, deposit

we used the laundry services at the hotel which were on the more expensive side, however we recognise most

location, room, breakfast.

great breakfast with kids under 16 eating for free

another chair or eating area might be helpful, especially when eating room service meals

is really minor but we ordered room service and instead of a pass-off at the door the rep kinda pushed right

close to umion station has a bar and food available later nicely appointed rooms quiet lovely

convenient location, kids enjoyed the apples, parents enjoyed the comfy beds.

phone didn't work in the room. couldn't order room service or drinks to the room.

location and laundry services

i was booked my reservation and gave them a heads up about the pet

pool, ease of access, location

the staff from the front desk to the room service was excellent. very friendly and welcoming.

rooftop pool was nice, kids loved it

second laundry bag appreciated

for laundry pickup

like dental kits, laundry bags, extra slippers (only 1 pair)

no guest laundry , rooms were very small and old

i also used the hotel s laundry service

close to the eating precinct & park & has laundry facilities.

there is a pool table, laundry and pingpong on the second floor

the ability to laundry cheaply midway through our trip was an added bonus

great facilities such as laundry

great space, available family room and laundry on premises

amazing sports facilities and very good gym

friendly staff, great view from room, allowed early check in, lots of facilities

although we didn t travel with kids, we intend to bring them next time and would like if the play center was

the amenities are also incredible, a cinema, a big gym very well equipped, a rooftop pool (though slightly

wifi was slow and inconsistent at times

stayed across from the laundry room

arrived at the broadview very early after a long and difficult journey

pet friendly

loved the rooftop bar as well

when they were out of the dessert i wanted for room service, they brought up a different similar one for free

love the fireplace right by the main entrance

there is no pool and it was pricey.

quaint setting with fireplace in the room

was wonderful except for getting a parking ticket after my car was registered as a

in my opinion, the breakfast and ev charger were overpriced.

comfy beds, pool, sauna/steam room, gym, laundry, restaurant and it s in a decent neighborhood with access

laundry facilities are also adequate

location, friendly staff, excellent price, restaurant on site, laundry facilities - don valley is a great deal

are well out dated same with laundry machines also located bottom floor at the very end of the hallway also the

pool was clean and nice

in addition, there is no laundry services during our stay too

a lot of machinery noises (loud clangs, constant buzzing sounds, something that sounded like a laundry machine

sounded like laundry machines

pet friendly, awesome staff, comfy bed and smart tv so we could put my daughters shows on, the pool

needs updated pool and gym

no laundry area on site no

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

the swimming pool is temporarily closed

i stayed 3 weeks at the hotel, on 3 separate occasions, i told 3 separate staffs that the gym treadmill had a

the wifi in the hotel is poor