free parking/wifi/breakfast were all great

not much parking

had been significant snowfall and the parking lot had not had any snow removal when we got there and it still

clean free breakfast parking internet

no one was there, no kitchen

laundry facilities were a bonus to have on site

laundry room and pool share the same access door, so the laundry access hours don't match what's

has a laundry room as well on main floor

pool was not warm

breakfast bar, coffee was available 24hours a day, and the indoor pool was great for family with kids

locations, nice space, nice to have self service laundry, close by supermarket, comfort to have extra bath

laundry service twice a week and if you just missed a collection would be a full week to return -

more laundry and dryer machines would be better. had to wait and there was a lineup

one place to do laundry, the dryer pre-set at 90 mins, and only one set of washer and dryer

shorter queues at check in. laundry facilities per your sheet in the room, not

the pool and the dining was extremely good.

room service earl in morning noise when openning doors

the indoor swimming pool was too cold

beautiful infinity pool

i'd rather pay a higher rate and be offered free room service and coffee

the staff were very helpful great laundry facilities

heck they have a laundry machine for $2 a load diy

has a small gym and laundry room

visited front desk numerous times, to arrange laundry, taxi, computer access,

the laundry facilities & breakfast good selection.

it was great to have access to a laundry room too

from free parking to laundry fasciitis

i ended up having to do laundry during my vacation

hotel charges 75 dollars for a pet

breakfast was fresh and clean every day, though it would be nice to have a bit more variety

has great amenities, indoor pool, laundry room and free wi-fi & free breakfast

the laundry facilities were just what we needed.

room, pool area, gym, breakfast was really good the room was spacious and very comfortable

the wifi was difficult to connect to, many interruptions in service.

the gym had just 3or 4 equipments with some not even working

the gym and pool are fantastic and rooms modern spacious and very comfortable

wifi. sofa bed not very comfortable.

the gym was spectacular

knocked at 8 am to ask if we require room service to clean up the room

location close to highways, free parking, beautiful lobby, great employees

operated washer and dryer in laundry room

and the laundry room needs to be bigger and free

staff was friendly, hotel was near shops-plaza & strip laundry facilities onsite

breakfast is terrible, no breakfast seating area, laundry facilities were out of service.

breakfast could use some fruit- only bread and juice, the toilet needs a lid, also the housekeepers

loved the pool, that there was guest laundry available, and the rooms were comfortable

the laundry room is fine.

staff at the front desk was reluctant to exchange dollar bill for coins for me to use the self laundry service

self laundry is convenient.

stains on the carpet, there was a box of french fries left in the microwave and there was dirty laundry in the

were a little narrow - difficult getting by laundry carts in the hall staff in the restaurant did not approach

there is no option to buy laundry detergent in the laundry room - cool upgrade to think about, & there was a

rooms are equipped with a fridge a microwave, and coin laundry available on the property which is great for

- good size room - free parking - on site laundry - lots of eateries around

near the bus stop, near supermarket, various food they have swimming pool, fitness room, laundry room

laundry facilities were unavailable, and the elevators sound like you were in the middle of a steel

there is some yellow sticky fluid on the laundry room floor, told them to clean it for three days

laundry room, pancakes for breakfast, breakfast generally, wifi.

the laundry facility is limited to only one washer and only one dryer

easy access from parking and to the rooms

breakfast was good

clean room and bathroom. very spacious rooms and lobby. pool was good

the bar had also run out of clamato juice for drinks

gym

to the gym and there was a family there that was letting their kids play in the gym even though it has signs

laundry facilities

we even had a challenge as i'd lost my credit card jus as i was trying to check-in with 4 kids and two dogs in

hotel is quite big, takes a long walk to find the pool

there was a convention which made the facility quite busy and hectic when traveling with kids

was no kitchen sink or cupboard that was advertised on the pic

no laundry service available, only dry cleaning.

tv , the beds and pool . also the location

also they have secure underground parking

i had to search for the parking space for 15-20 min the room service staff didn't know if the bottle water with

someone in the receiption to receive guests. easier wifi connection.

room, friendly and helpful staff, gym, breakfast and drinks available, laundry

laundry was not functional for a long time as i stayed a month

wifi was a little scetchy at times.

people not respecting the no diving sign in the pool

we never used pool so i can't comment on it but i

i was tired and didn't get up on time for breakfast but

cleanliness was wonderful. staff was very courteous. breakfast menu could be improved ...

pools was very cleans, kids loved it

loved the living space and kitchen facilities

love the layout of your room 410 - my family enjoyed the basketball court - pool - breakfast was above expectation

check in and check out were easy and having access to laundry in the hotel was

not the hotel's fault, but other guests (the ones below us) were hanging out in the parking lot playing music

downside were the kids at some tournament kicking up a storm when they returned in the evening and knocking on

must have been some sort of tournament going on, the hotel was full of all have young kids running up-and-down

ground floor rooms make it easy for pets

having laundry facilities

neighborhood nice and clean had laundry place very good customer service from reception desk to room service

missing: free laundry machine; no drinking water in the room;

noisy guests at night pets barking late at night the laundry room needs serious upkeep

need renovation. laundry room was so dirty and old . rooms also need renovation .

the pool, the laundry facilities, breakfast, fridge, microwave and coffee in room.

room was across from the guest laundry which went off all night, it was so noisy, impossible to

that the pool was closed.

it was clean, and new, got early check in, people were kind.

staff friendly, rooms clean, breakfast good

laundry facility

exercise room is in same room as laundry facilities

staffs was helpful, breakfast good, and availability of the laundry facility was so helpful

so friendly, nice and clean , gym was good, laundry was perfect

the gym being open 24hr amazing, and laundry is free

we like the kitchen in our room. free wifi, free parking, fitness center and laundry room.

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

is minor but the front desk did not have change for quarters or loonies to use the laundry machines

hotels in the area made adjustments to change the time for breakfast so it was available for swim kids

nice hotel with swimming pool and great parking option. it was clean and comfy.

hotel , staff are friendly , clean room , i like the swimming pool and self laundry service

had a kitchen with nothing needed to clean or dry dishes

modern decor, pool, gym, mini fridge in room, 4 minutes away from toronto transit that runs frequently and the

clean and comfortable room. really good bad. nice bar and very very good breakfast.

the gym and sitting area downstairs was huge

laundry

very comfortable and had all we needed on our car trip around a small part of canada, including a laundry

laundry for the guest is close on 10pm...

laundry on-site

there is laundry facilities for long stay and with children

wifi would not connect

construction right in front of the hotel and it was a bit challenging getting in and out of the parking lot

staff was welcoming.. room was super nice and bed was comfy and soft and the wifi was excellent

spa bath could have been bigger.

or bar not open passed 2pm, no access to inside hotel from room ground level outer

gym was

beds were good kids loved the pool

pool was closed

breakfast included and very good

the indoor pool and small but adequate gym was great

i found the bed too firm, pillows too soft (just personal preference). free wifi was spotty.

as well as bar fridge

gave us wrong info about pool, did not get to swim until late, 10:30 at night with 5 little kids

were traveling in an electric vehicle, and it was very convenient that the hotel had parking with ev chargers

fact that they charge a $75 pet fee for a 12lb dog for one night is outrageous

comfort clean it has all you need laundry room pool suites gorgeous place i recommend

no directions for access to the laundry room or entrance to the pool either.

wifi took a bit to get hooked up but the speed was good

we were 2 parents and 3 kids

being pet friendly was a huge necessity for me

sounded like laundry machines

a lot of machinery noises (loud clangs, constant buzzing sounds, something that sounded like a laundry machine

in addition, there is no laundry services during our stay too

pet friendly, awesome staff, comfy bed and smart tv so we could put my daughters shows on, the pool

had booked a pet-friendly room which includes the pet fee however once there we were informed they didn t have

no laundry area on site no

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

swimming pool

-front desk seemed a bit overwhelmed by the hockey tournament and the 50 + kids around so i understand but

wish there was a coffee bar or breakfast included with the price

when i asked reception for extra towels, they said they ran out and have to wait for laundry/dryer

comfortable bed, great breakfast menu

free parking was a plus and the parking area felt safe

from a guest's room) it was the next dat that we realized that our room (104) backed onto the gymn

hotel was clean, staff very helpful and friendly fabulous breakfast easy to find

liked that it was cat friendly. laundry room was ok. staff was alright.

doctor's offices, etc and many of the hotels are starting not to add to this by using unscented laundry products

ud83eudd22 our second room was located directly across from the housekeeping/laundry room and we were woken up

no change machine for the laundry machines

i like that it was pet friendly

ud83dude2b the laundry is so hot ud83dudd25

we had asked if we could get cash back for their laundry facilities or charge it to our room and we

i liked the room with a small kitchen and space to

breakfast was also delicious ud83dude0b

even our pet enjoyed the space

laundry facilities are also adequate

comfy beds, pool, sauna/steam room, gym, laundry, restaurant and it s in a decent neighborhood with access

are well out dated same with laundry machines also located bottom floor at the very end of the hallway also the

location, friendly staff, excellent price, restaurant on site, laundry facilities - don valley is a great deal

the pools are great for kids

the employees were kind. the atmosphere was inviting and my kids loved the pool.

the gym had a decent selection of equipment but the yoga mats were really dirty and the 2 containers of

friendly staff, very clean room and beautiful pool, outdoor area to hang out, the location was excellent, right

pool could be a bit more shallow to allow younger children to play in it without assistance

we didn't use the pool but i could see kids there from my window

wish there were an atm machine and/or something that breaks up bills into coins, since the laundry facilities

we also like that there is a (coin operated) laundry on site

i was pleased that there were laundry facilities available and the hot breakfast was good

elevator areas are dirty. also the laundry room is messy.

i missed the breakfast by an half hour. maybe extend the hours of breakfast?

not told that the pool was not operational or gym

wifi didn t really work

in from a long and exhausting day, i tried to order some wine to have with my dinner but the bar was closed

complaint i would have is the bar food menu, i find it to be extremely pricey and it's quite slow (since there

friendly customer service and the accommodation for late check out

re just laundry, washing machine broke or wasn t functioning properly while i was there

love that we could do our laundry before leaving

great breakfast and service

every room includes living room, kitchen and big bathroom.

love the room , there s a small kitchenette , big couch it s feels you re home

the big problem for me was there is no laundry for guests to use

no pool.no kids menu in restaurant.

i liked there service, only downside there breakfast is too much basic

parking is free, a mini fridge and microwave is included, and the tv has a chrome cast and easy

the room smelled like gym socks

laundry available

breakfast was great

from the quick and easy check in/check out, complementary cookies the kids loved, the pool, wifi and the

were very friendly, room was spotless, morning breakfast was delicisious

having a full kitchen allowed us to bond as a family over home cooked meals

amazingly friendly, venue was clean and the idea of having netflix on the tv was amazing for the kids

you had to pick up room service yourself

the pool was filthy and the hot tub did not work, it just ran hot water.

the downside of that was there was no room service

easy parking friendly staff. very comfortable

the hotel also offers a gym and laundry facilities

full kitchen ammenities is a nice feature, it is new so most of the things worked

parking area a little concerning, dark in areas and people hanging out in parking area

the hotel also offers a gym and laundry facilities

in the parking lot, you will find a gas station, mcdonalds and tim hortons

parking; laundry facilities accessible to guest for self/service in a secured and bright room; pleasant

free laundry machines

you have personal transportation very practical entrance and exits very nice breakfast excellent laundry

the little extras, breakfast, laundry, little store

room was not kid friendly, wires and dishes were accessible to kids, laundry was gross

as always to have a laundry and gym on site when travelling for multiple weeks

118 was smelling like garbage, noisy throughout the night because of laundry beside

the laundry area should have a credit card machine or coins

was comfy, room was spacious, breakfast is fantastic - a lot of options, waffles/pancakes, coffee is great too

laaaarrrge families like 7 kids and no monitoring of food

had everything we needed, including a laundry facility for guest use, always a plus when travelling for longer

the do it your self laundry facilities came in handy, however, those machines are extremely old and outdated

also a gripe was the cost of the self laundry ,washing( 2

very clean, friendly staff, guest laundry

we also liked that there was a restaurant, coin laundry, gym and pool on site

wonderful pool and overall hotel decor!

you have to ask room service to bring you water

the facilities were top-notch, including the pool which was well-maintained

wifi

well equipped gym and pool available

a 4-star hotel and pricey as well but when you order their breakfast in the room, they charge an extra $5 for

room service breakfast menu was very limited

love the room and the bar and coffee shop

breakfast was good, service was slow

the bathroom had a plastic shower curtain and looked like school gym facilities

staff faciliteis location laundry services concierge everything top

cafe boulard has a delicious lunch menu and room service for breakfast was fast and very good

they raise the service bar extremely high every staff member i dealt with was professional, capable, and

i was being picky, the room service food could be elevated a little bit

property, extremely attentive staff, loved the chic bar downstairs and the spa is lovely

position excellent grab&go breakfast the room was a mini-apartment, clean and very comfortable laundry service

very central, great staff, laundry to use at reasonable cost

guest laundry a bonus

coin operated laundry with clean washers and dryers, an indoor pool and gym

facilities good including kitchen and there was a laundry facility in the basement

it is not safe to use laundry service at this hotel, my t-shirt was lost

laundry ironing.

staff were wonderful, as was the pool and the other facilities at the hotel

is great service is amazing food is yummy staff is friendly very clean beautiful swimming pool

the gym equipment was not as expected.

stay and would recommend only feedback we may have had, was that it was a little expensive to do laundry at the

laundry at the hotel

th no kitchen of course)

the bar and restaurant area were good. reception staff were helpful.

the wifi doesn t connect to all devices i had

pillows, the friendly cleaning staff, the shower and towels, coin laundry available, location in the city, there

we have enquired and used the laundry services, they were charged at reasonable level and the staff were so

i would ve liked victorias mansion to post laundry hours and how you can get your laundry done

having a laundry was excellent

old charm. style. very clean. laundry facilities available on request

pool, spa, rooftop area very convenient

pet peeve is a coffee pod machine with no real milk sachets

location is great.. room service and bell desk very good.

hotel is beautiful and the rooms are amazing very clean and cozy the mini bar is quality

food was amazing, spa was quiet and pool was so warm! beautiful lobby and very nice rooms.

to improve: better menu better quality food larger selection of wines by the glass in bar on 17th floor better

the staff were very friendly and helpful and gym was very good by hotel standards

the spa is great

would have preferred buffet style breakfast

hotel breakfast is a la carte, with moderate portions, a wide variety of choices, and delicious flavors

stayed across from the laundry room

breakfast was delicious plus having access to the rooftop bar was a plus

there the same day i was informed by customer service that the hotel was fully booked and no early check in

also, there was no room service and no in-room coffee available after day 1

that they need to add soda/ iced tea prices to their room service menus.

laundry service water got hot quickly

the laundry service fees are quite high

housekeeping, laundry service, service at the restaurant.

it would be great if they had a laundry facility where you can wash your own clothes (we travel with kids and

we especially enjoyed having eden serve our breakfast on most of the days of our trip; she was delightful

the cleanliness and laundry facilities.

i liked the space and the shower/spa tub.

no collection for laundry. breakfast was just in the bar and over priced.

needs a laundry facility/service of some kind. room service came too early for me (late riser).

bar / restaurant outstanding

i liked the gym

allow pets, and are very friendly with them

the laundry wasn t working when there but love it

option for guests to use laundry

were very disappointed to find upon arrival that there were no laundry facilities available as advertised,

disappointing that laundry facilities were out of order.

lovely staff, nice to have onsite laundry, large spacious room.

couldn t do laundry, i stayed 7 nights with toddlers without the option to wash our cloths.

another big plus is the complimentary guest laundry

the laundry machines were complimentary

room spacious, clean and bed comfortable. guest laundry excellent bonus when on a long holiday.

the self service laundry was free, it took forever to dry our clothes

we put them on ourselves, but even though they were fresh from the laundry they still had all sorts of long,

self service laundry, barber shops, super market (fresh co) and couple of other shops within walking distance

the room service n cleaning was nicely done will visit

room didn t have a hanger in the room, the room didn t clean every day , no room service

the wifi was so slow.

more info could be left in the rooms advising the hours of the restaurant, bar, the location of laundry etc

we also really appreciated the self-service laundry facilities, which were very convenient during our

laundry closed awkward times, 9 till 9, not good when your sightseeing.

coin laundry with a conveniently located gift shop in the lobby that has all essentials

laundry facilities on site was a huge

we found old make up on the floor and laundry in the dryer

the kitchen exhaust fan was grubby and didn't work

the kitchen is very well equipped, spotless, there is a washer dryer

using the kitchen facilities for breakfast, as well as the occasional sit-in meal, helped keep our costs down

but everything you need for a central stay in toronto clean, good bed including sofa bed, all kitchen utensils

i like how they have a nice laundry room where you can wash and dry your clothes

bonus for having a laundry facility on site which is cheap to use

noise from the club. no phone in the room to reach the front desk or room service.

good tv and wifi

traveling, especially after seing some half naked girls at reception, no cutlery, no kettle, no room service,

location was great, close to the street tram lines, staff answered all the questions we had, laundry was great

need to make guests able to pay for the laundry card with a credit card or added into the hotel's bill rather

there is a pool table, laundry and pingpong on the second floor

laundry card doesn't accept coins

great space, available family room and laundry on premises

great location, staff, laundry room for guests, they made usa feel like home

actually didn't have the breakfast, i just didn't have time

glitch with the computer system ending up waiting for more than an hour for breakfast to be served, 1st day of

some gym equipment required a peleton login to use

had a staycation at toor hotel, eager to experience it after a fantastic visit to muse bistro & bar back in

having laundry machines in my room.

no laundry in all rooms but staff pointed out an external service

smiles from staff, no dishes, laundry detergent etc in the kitchenette washer/dryer suite

has washing machine and dryer in room to do laundry

room was well equipped with kitchen and laundry an especially nice bonus.

i missed the plastic bag for dirty laundry

room service order came incorrectly but was fixed readily and we were compensated

didn’t like how they didn’t have bell service to help with my luggage i was travelling with kids

gym and pool are workable but definitely needs a refresh

there is a lovely pool and jacuzzi on the rooftop floor

laundry in the unit and a well appointed kitchen

they provided dishwasher tabs but there was no laundry liquid/powder for the washing machine

heat heat because i got cold at one point in the middle of the night was happy to have access to laundry facilities

lovely room with loads of space. 2 bathrooms , laundry room, dishwasher etc. very nice decor.

i was impressed about very well equipment kitchen, laundry room and other housekeeping supplies in the hallway

seemed really good (yet i didn t use them) - gym, snacks and drink shop, even a little laundry room for guests

coffee machine in the room, iron, hairdryer, laundry on 4th floor, ice machine

there was also a guest laundry, which was well-priced ($2 to wash and $2 to dry) and very convenient

the onsite laundry room was great and you bought tokens from the concierge so didn't need to source coins

free breakfast, wifi and it is secured, laundry available, interconnecting rooms

having access to an in-house coin laundry was very convenient

shops are nearby, and there are a lot of facilities, like a pool, a restaurant, laundry etc

we even enjoyed the swimming pool and had a laundry so no issues with clothes for our 5 nights toronto trip

was no hairdryer in one room and both rooms we booked had no laundry bag which are very usefull for wet swimming

laundry is small for the number of rooms

24 hrs laundry and dryer + gym

fridge ans microwave room didnt smell good and wasnt clean nor was the concourse with the laundry room

in a great location. has laundry available. staff are really great.

laundry service is not flexible, as we need to top up a card, and the minimum is 10 cad, and you

also, i think basic information about the location of the refrigerator, laundry, etc should be placed in the

location, friendly, good laundry facilities, well maintained

hospitality and big rooms with kitchenette, i miss the complimentary breakfast, cleaner guest laundry area, all

we couldn t exchange money for the laundry service even though reception said we were able to do so

no pool but they have a hot tub and sauna in the gym

we also arranged early check in for extra charge as we arrived to the city at 9 am and waiting till 4 pm wasn

the listing it claimed there was access to a kitchen

with cardboard that we were moved to a much nicer room which had functioning air conditioning, a kitchen and

inexpensive but had all the necessities and even some extras (fridge, iron, netflix, free wifi)

there was no garbage container in the kitchen and the one in my bathroom was dirty and no bag

great location wish they had a microwave in the rooms. beds are comfortable and the wifi is fast

i called to ask where i could do laundry

nice lobby with garden, nice pool, sauna, laundry

no laundry

we are travelling and needed a laundry shop

i moved to the sheraton mid-vacation from another hotel which had no functioning wifi and a malfunctioning