for instance the pool has a natural filter through a conected mini pool with certain alga

a quick breakdown of my impressions: pros: plenty of swimming options: the resort has multiple pools, which was

lot of noise at night ( party in the pool area avery late, loud music, loud people :( ) gerardo in the front

ours was the tulips and the kids loved the swimming pool which has a couple of water slides

nor, a room service menu

the suite that i had was nice with its own small pool

i didn t use the pool because the water didn t look clean

no hot water, neither wifi signal at the bedroom

wifi was horrible

the gym

the gym doesn t have a single dumbbell, only cardio machines.

highway, right next to sam s, and a mall, great for overnight stay or more, nice yard around pool

towels for the pool, you need to leave an i'd and pick them up at the reception that is on the opposite

wifi was a bit spotty.

breakfast is very good, my children enjoyed the pool a lot and the gardens to walk in them during mornings are

quit, huge rooms, great service, golf, swimming pool

the swimming pool and golf course were quite enjoyable when we weren t out exploring morelos

- service, the personal was pending on us and very servicial - this time i went with my mind pet and the gardens

the water slide was not working, the pool was cold because they forgot to switch on the heating and it was only

the swimming pool was not working.

they can organise local laundry service

parking was tight on leaving early in the morning.

the breakfast consists of bread, fruit, ham, and cheese

breakfast could be a bit more extense.

the breakfast could have more options. i wanted a couple of fried eggs and they didn't have any.

room service didn t have food when asking for at least snack they said they didn t have

was not informed that breakfast ends at 09:00

didn t have laundry on premises

i walked 15min to a laundry mat and washed my clothes

+ one of the best comfortable hotels during our stay in mexico + good parking + fast wifi + free gym

the wifi signal isn't so fast and breakfast should be more choices.

early check-in was not a problem

the cable tv to watch cnn the room service

shuttle service from airport to hotel was nice and late check out is ideal

room service were quite pushy in trying to clean my room even though i had do not

was spot on - spacious, large bed, clean, good wifi

the pandemic they don't have the buffet they used to have for breakfast

i used the laundry service which was ridiculously expensive

pleasant can be better food for the price do not sen d your clothes to the laundry they do not do a good job

there is a bar in the center on the first floor that plays loud music past midnight even on a sunday night

uncertain if this is standard, but with the exception of intermitant wifi, i was blessed

only complain was when they opened the bar on friday

to the room, finally we have never got them, always the bellboy had to open it for us, very poor wifi connection

breakfast options are pretty limited

location and breakfast area was reduced

breakfast is quite varied

had chosen this hotel because its said that it has a free parking area and it is close to the airport

great gym with excellent equipment

breakfast coupons can be improved when traveling with kids

room service coming in when i had do not disturb sign

of expected hotel facilities such as its own bar, restaurant and room service (guests have to use the hospital

room service said the line was bad and after that hang on us various time, we complained with front

wifi can be slow

the laundry system wasn t convenient

everything... nice laundry room.

the breakfast that comes included is not the best, personally i didn't like it at all, but it does the

wifi is shared with another hotel and is practically non existing

clean, resonable price, and good breakfast !

i'd like to have a bigger swimming pool and gym

the wifi network was very unstable.

breakfast and meals was very good. wifi fast and available in all hotel places.

pool was freezing and hopeless for kids.

the gym is not well equipped

no pool

the room service was good and quick

wifi connection was not good

reception was rude, wifi didn't work, lights didn't work, no hot water.

no gym

the gym has a great selection for a hotel gym, dumbells,, a row machine, etc

wifi service needs improvement!!

the breakfast was self service and it was really good

breakfast should be served early, like 6am for guests with early morning flights

the rooms are nonsensical, the room service is super weird and unpredictable

great shuttle to the airport service, was prompt and good

good room service

they do not have a swimming pool.

location, parking lot, lobby, restaurant, room

-- ask for a room that faces to the parking area, it is rather quite

laundry service was not available but you could do laundry by yourself

laundry bag was also missing

room service was decent and staff were helpful

room service is available 24/7 and staff is very friendly

the nicest cdmx airport hotel. convenient. it has gym.