for instance the pool has a natural filter through a conected mini pool with certain alga

a quick breakdown of my impressions: pros: plenty of swimming options: the resort has multiple pools, which was

lot of noise at night ( party in the pool area avery late, loud music, loud people :( ) gerardo in the front

ours was the tulips and the kids loved the swimming pool which has a couple of water slides

nor, a room service menu

the suite that i had was nice with its own small pool

i didn t use the pool because the water didn t look clean

no hot water, neither wifi signal at the bedroom

wifi was horrible

the gym

the gym doesn t have a single dumbbell, only cardio machines.

highway, right next to sam s, and a mall, great for overnight stay or more, nice yard around pool

towels for the pool, you need to leave an i'd and pick them up at the reception that is on the opposite

wifi was a bit spotty.

breakfast is very good, my children enjoyed the pool a lot and the gardens to walk in them during mornings are

quit, huge rooms, great service, golf, swimming pool

the swimming pool and golf course were quite enjoyable when we weren t out exploring morelos

- service, the personal was pending on us and very servicial - this time i went with my mind pet and the gardens

the water slide was not working, the pool was cold because they forgot to switch on the heating and it was only

the swimming pool was not working.

they can organise local laundry service

parking was tight on leaving early in the morning.

i walked 15min to a laundry mat and washed my clothes

didn t have laundry on premises

free airport shuttle . wifi was good .

there was a nice restaurant and bar across the street

was stained, the shower lever wasn t fixed to the wall (came off when regulating temperatures), gym wasn t

breakfast was delicious

the breakfast was amazing and the staff was very helpful and accommodating

the booking make reservation with free breakfast and when we ck in they tell us was no free

food, especially breakfast was superb

great gym as well

breakfast could be a bit more extense.

wifi was fast and coverage was good through all areas

breakfast is a little limited

was not informed that breakfast ends at 09:00

beds are cozy and it has free wifi

breakfast options are pretty limited

good breakfast, helpful staff, very good value for money, good bed, very clean.

to the room, finally we have never got them, always the bellboy had to open it for us, very poor wifi connection

location, breakfast

proximity to the airport, it was very clean , staff is super friendly & breakfast was very good.

i used the laundry service which was ridiculously expensive

pleasant can be better food for the price do not sen d your clothes to the laundry they do not do a good job

no wifi, smelled funny, ride staff, terrible overall experience

sucio no wifi working everywhere in the hotel

the wifi is awful! and room smelled from the exhaust fumes of sewer!

great gym with excellent equipment

breakfast coupons can be improved when traveling with kids

room service coming in when i had do not disturb sign

of expected hotel facilities such as its own bar, restaurant and room service (guests have to use the hospital

room service said the line was bad and after that hang on us various time, we complained with front

wifi can be slow

the laundry system wasn t convenient

everything... nice laundry room.

the breakfast that comes included is not the best, personally i didn't like it at all, but it does the

wifi is shared with another hotel and is practically non existing

clean, resonable price, and good breakfast !

i'd like to have a bigger swimming pool and gym

the wifi network was very unstable.

breakfast and meals was very good. wifi fast and available in all hotel places.

pool was freezing and hopeless for kids.

the gym is not well equipped

laundry bag was also missing

laundry service was not available but you could do laundry by yourself

we wouldn't usually pay so much for a room but thought worth it for location and pool/spa facilities after long

another good perk would've been to have a gym and an ongoing coffee table for travellers coming in or out

room service is available 24/7 and staff is very friendly

no pool

fundamentally bad (for me): 1) wifi is useless

reception was rude, wifi didn't work, lights didn't work, no hot water.

underground free parking lot

mediocre wifi

no fridge in the room. breakfast is so so. especially if your travel with kids.

gym

the airport shuttle was very easy to find, making our arrival completely stress-free

conditioning worked, spacious room and a nice gym

tv in our room wasn't working well and wifi was on and off

floor connecting bathroom to hallway had a lip , it was not even and we kept stubbing our toe my room service

is written there was a spa but it was a regular bathtub placed very weird and very dangerous when there was

wifi didn't work in the room

i set my bar of soap on the ledge in the shower and picked it up with several hairs of past guests stuck to

the gym was small but offered enough cardio machines to get a workout in